Still cannot import songs from library to iphone

Dearest,
my problem is the following: whilst my laptop accepted my iphone as external device when it comes to itunes on the left-hand sidebar i cannot see my device. Moreover if that helps you when i choose accidentally some songs to import them "the sync option" is grey - therefore i am not able even to do that sync part.
Thank you so much for your instant reply and your thoughtfulness.
Kind Regards,
Paschalis

Why not?  What happens when trying to sync content to the device?  Or are you manually managing content on the device?
No one can help you if you choose to not provide details.

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