Still could use help please:)

I downloaded ringtone maker where your suppose to drag the song and drop it. However this program will not let me drop a song from itunes to make a ringtone. Can you please tell me what I am doing wrong? Thanks so muc!

For information on how to make ringtones read this
http://www.demogeek.com/2009/07/31/how-to-add-custom-ringtones-to-your-iphone/

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