Still do not have 4G since October

Hi all,
I would like to know when 4G is coming back...if it's coming back. I am currently an owner of the HTC Thunderbolt and haven't had 4G since the outage 1 or 2 months ago. Is there anyway for Verizon to know why I am not getting 4G coverage.
I live in a 4G city (Boston) and I have had 4G in the past. So, what's the deal?

Hello Thabass,
I am more than happy to assist you with your 4G service in your area. The good news is that there is not a 4G outage in the Boston area. To confirm that there is 4G is in your area, you can input your home address into this link to verify.
http://network4g.verizonwireless.com/#/coverage
Once you have confirmed that your home area is covered by our 4G LTE network the next step would be the one that Ann154 suggested in her post. In addition to these steps, I have listed some additional troubleshooting steps for you to try on the Thunderbolt to help restore 4G service. They are as follows.
Verify that bluetooth and wifi is turned off when not in use.
Uninstall any 3rd party app that manages data signal/service.
Confirm that Mobile Network is checked in settings.
Data Roaming should be checked.
System Select should be set to Automatic.
Once you have confirmed that the settings posted above are correct, please do a battery pull and retest your voice and data service. If the issue persist then please post your findings so I can further assist.
Thank you...

Similar Messages

I reformatted from lion back to snow leopard how do i get my music back i have it on my iphone and when i sync up i still do not have my music on my mac how do i transfer it back to my mac

i reformatted my mac pro from lion back to snow leopard how do i get my music back. i have it on my iphone and when i sync up i still do not have my music on my mac how do i transfer it back to my mac.

Wow, you didn't make a backup of your files first?
You shoudl have come here first for help before doing that.
https://discussions.apple.com/message/16276201#16276201
All I can say is make sure you have the same account name on the computer like before, even if you have to create a new user under System Preferences>accounts, then log into your itunes account with that and try to reverse sync from the iPhone like you would normally.
Apple doesn't expect one to go backwards, so they are not all that friendly, you may have to ask around on MacRumors for third party software that can reverse sync from iOS devices.
Good luck

I didn't deactivate Adobe CS 3 Premium before I reinstalled it on the same computer, so when I tried to activate it says the maximum has been reached for licenses. I read on your website the instructions for correcting this issue, but still do not have t

I didn't deactivate Adobe CS 3 Premium before I re-installed it on the same computer,
so when I tried to activate, it says the maximum number has been reached for licenses.
I read on your website the instructions for correcting this issue, but still do not have the deactivation option. So that I can reactivate it.
Could you please help?

COntact support by web chat or phone and have them reset activations.
Mylenium

Hello, I have a little problem with my ipod (3rd generation): I restored my iPod because of problems of wi-fi, then synced my music on itunes and then on my ipod. The problem is that I still do not have wi-fi and my ipod says I have no music. Help me!

Hello, I have a little problem with my ipod (3rd generation): I restored my iPod because of problems of wi-fi, then synced my music on itunes and then on my ipod. The problem is that I still do not have wi-fi and my ipod says I have no music. Help me!

No. In fact, my ipod detects the livebox and the network but I can not connect to the internet.

No question, just a remark to say how upset I am that Apple still does not have flash player on iPad or iPod touch. Still upset not to be able to view my family's video on my iPad! Upset customer!

No question, just a remark to say how upset I am that Apple still does not have flash player on iPad or iPod touch. Still upset not to be able to view my family's video on my iPad! Upset customer!

This is a user to user forum, and Apple does not follow these discussions. But here is what Apple says about not having Flashplayer on iDevices:
Thoughts on Flash
You can tell Apple your thoughts directly by using this link:
Apple - iPad - Feedback
You can watch your videos on your iPad by syncing them via iTunes:
iTunes: Frequently asked questions about viewing and syncing videos
Message was edited by: Ingo2711

I still do not have Leopard

I pre-ordered Leopard when I purchased my MacBook about 2 weeks ago. I would have waited to purchase my MacBook until Oct. 26th, but I was assured over and over that I should purchase it now, and that I would, in fact, receive Leopard ON Oct. 26th. I was told this by a customer service rep online, another time over the phone, and again in person at the Apple Store. I was assured that I would receive Leopard ON Oct. 26th. That did not happen. I feel I was pushed to purchase the MacBook quickly, and was told whatever it took to get my sale early.
After I bought the MacBook, I ordered the "up to date" to get Leopard. My online order status stated that I would receive Leopard BY Oct. 29th. When I became confused by the online order status, I was re-assured by a manager (Isaac) over the phone that I would receive it on the 26th as well. That did not happen.
Since then, I was assured I would receive Leopard ON or BEFORE October 30th. That did not happen. In fact, I am still waiting for it to arrive.
So far I have been given MANY different answers and reasons, as well as many different promises. All answers have different from each the others, and none have been true so far. I should tell you that I am extremely happy with the Mac product, but I must also say I am VERY disappointed with the customer service and support as of yet. It seems that nobody from your company is on the same page, and is willing to say anything to get the problem off the phone.
Any idea when I will be truly receiving my copy of Leopard???

You should be able to get a tracking number, ups or usps or fedex from whomever you ordered the DVD from and see where it is on your own.
If you can't get a tracking number, that would be suspicious but not fatal, but usually on an item like this it would have a tracking number associated with it.
It may also be that Apple did find some DVDs were defective and you will be getting one of the new batch, which is a positive thing.
In a month or so, it won't matter
Message was edited by: nerowolfe

How do i create an apple i.d. Account? I don't have any credit card nor visa to complete my apple i.d. How can i create i.d. Without credit card info? Im under 18 and i still do not have credit cards..

my sister gave me her iphone 4.. Now i tried to create an apple id. I got stuck at the credit card info part. I tried to search on how to create one without credit card info. Then i saw a vid on youtube and it shows there that there is a "none" selection at the end of the part where you select which type you of payment you want. Any help? Or tip? im under 18 and i do not have a credit card. My parents doesnt want them to share their credit card info in apple. I really need help.

Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…

I have submitted my proof of eligibility but I still do not have my serial number

Mine didn't come with a serial number. I bought a student/teacher edition of Creative Suite 6. I've gone through and completed the validation process and was told I would recieve an email containing the serial number. I still haven't gotten that email. I've done the online chat (no help at all) and currently I'm making my 5th phone call to Adobe's call center. On all previous attempts, I've had to leave a call back number due to 2hour wait times(never got a call). I understand it gets busy but I feel there's a huge lack of support, or care, for anyone who bought an adobe product. I spent $349 on this... school and living is already too expensive for me. Please don't tell me I've wasted precious money on this.

Branching this to a separate discussion and moving this discussion to the Student and Teacher Edition information forum.
Daniel first are you located in North America? If not then which country/region are you located in?
If you are in North America then have you submitted your proof of eligibility that you qualify for the Student and Teacher edition of Creative Suite 6? If not then please see http://forums.adobe.com/message/4634728#4634728 which discusses this topic. Also if you use your e-mail address from your educational institution it will further expedite the process of being approved.
If you have already submitted your proof of eligibility then please see http://forums.adobe.com/message/4635085#4635085 which discusses the next steps to take to obtain your serial number.

I have Photoshop CS6 Extended, and I still do not have access to the 3d Options. it is greyed out, how can I fix this?

What do I need to do in order to access my 3d functionality? I am using a mac.
Thank you for your help!

What are the image’s Color Mode and bit depth?
You are not generous with information ("mac") … please read this (in particular the section titled "Supply pertinent information for quicker answers"):
http://forums.adobe.com/docs/DOC-2325
Then maybe check out
Why don’t I have 3D options in my menu? | Mylenium's Error Code Database
Photoshop CS6 GPU FAQ

Why N95-1(0534832) still do not have V30 FW

Last month,i know that most N95 can be upgrade the firmware to V30 .Right now there is some people who live in Taiwan that they can upgrade their cell phone to v30.But the users who live in Hong Kong they can't.
Anyone can tell me that how long do all of the N95-1(0534832)users need to wait for the v30 firmware?Thank you.
Message Edited by hkmemory on 17-Sep-2008 04:41 PM

19-Sep-2008 01:24 PM
wicker_man wrote:
Well I am confident that the only reply he will be able to give you is the official FAQ:
http://europe.nokia.com/A4577229#faq35
Well we'll see about that won't we?
1) My existing firmware is the same as that used by plenty of people who were offered the upgrade. (V21.0.016)
2) My N95 is a vanilla, sim-free model, so the lack of upgrade has nothing to do with it being a branded handset (it's not).
3) Plenty of people I know, who live in the same country, and speak the same language, and on the same (3) network, were offered the upgrade, so we can rule out the "country" and "carrier" bits too.
So, pointing me to the FAQ, as has been already been pointed out, would not be helpful at all.
As for the Foxmarks issue, two tickets were opened. One with Foxmarks. One with Nokia. Eric at Foxmarks confirmed he didn't do anything to resolve the problem after the N95 magically started logging-in, although they were looking at workarounds, so you're wrong on that score.
Also, we saw other Nokia users coming out of the woodwork and confirming that this secure cookie passing issue has been going on for about four years. (A Google confirms as much.) Nice to see Nokia's R&D working on it then! You think that would have happened had I posted about it here? Dream on.
Is there anything else you'd like to say that I don't already know? Indeed, that hasn't already been discussed?
Message Edited by walkermoore on 19-Sep-2008 02:53 PM
Message Edited by walkermoore on 19-Sep-2008 02:54 PM
Message Edited by walkermoore on 19-Sep-2008 02:54 PM

Mac OS X still does not have a retina-ready icon for the disabled keyboard backlight. Anyone noticed it?

When your keyboard illumination is locked due to the ambient light and you try to adjust it, you see the grey icon hovering the screen. You may notice that this icon is pixelized meaning that it was not updated for retina displays. Since June 2012.

I've been doing some research, and it appears that Google Chrome may be the way to go. I use to really love Firefox, but it has become bloatware, eating up way too much memory. So sad, Firefox was the one that freed me from Internet Explorer and Safari.

My payment has been processed and I still do not have all features

I did a month trial and the second month I have been charged the full amount for "plus" so far "plus" is a minus. I am stuck on 5 forms and limited options. what to do?

Hi,
Please exit and clear your browser cache/history and then try to log in again. It looks like, you purchased the Basic subscription after the trial.
If this does not resolve your issue, then please send to [email protected] your AdobeID (user account ID), the amount you paid the second month, and I will take a look.
More details on subscription plan: https://www.acrobat.com/formscentral/en/pricing.html
Thanks,
Lucia

HT4623 I cannot update my iPhone 4. I have reset and erased all content and my phoine still does not have a "software update" under the general settings. What now?

I cannot update my iPhone 4. I have erased all content and reset the phone, however, there is still no "software update" under the general settings on my phone. I keep trying to download the update through iTunes and it quits everytime without success. Any suggestions?

READ the entire article from which the question was posted.
It clearly states that the "Update Software" option ONLY applies to iOS 5 and later.
If there are issues with updating via iTunes, provide specific details of what is occurring so that we can offer relevant solutions.

I have purchased extra storage but still storage not available

I have purchased extra storage but I still do not have enough space

judyreef wrote:
I did not know this. How do I get extra storage on my device?
By deleting or syncing data off of it to free up space.

Airport Extreme does not have a valid IP address

My Airport Extreme Base Station 802.11N (AEBS) no longer has an internet connection and I cannot share internet or even access the internet via an ethernet cable from the AEBS to my iMac unless in Bridge mode. I have a 2.6 Ghz Intel Core iMac running OS X 10.5.6. I also have an Airport Express (802.11b/g) currently offline.
When I plug my ethernet cable directly into the iMac I've got a fast and reliable internet connection. I have also done 2 hard resets on my AEBS without any success. I have ensured that my cables are properly plugged in and had it checked by another person.
I do not have a specific IP address from my Internet Service Provider (ISP). I have contacted my ISP and have confirmed that there is nothing wrong on their end. I had an internet connection previously with "Using DHCP". Now when I select it blanks out the IP address box. I referred to my last working saved Airport setting and my AEBS still does not have an internet connection.
I'm not sure what else I can do. Any help would be appreciated. Thanks in advance.
Byron

Hello,
I'm having a similar problem. Saturday morning my Comcast Internet was gone. I went through all the steps to troubleshoot (powering everything down, checking connections, powering back up from outside, connecting directly to the cable modem via Ethernet, etc.). I only got a valid IP address for a brief few minutes when directly connected. Comcast swapped out my modem, but same issue. Then Sunday they said known problem in area. This morning I got on the line with a level 2 tech. We went through just about everything again, and I can connect very reliably via direct Ethernet connect to modem. If I unplug the ethernet and give it a minute to recognize its gone, ip address goes blank. When I plug it back in, it gets a valid IP address and Internet connects almost instantaneously.
However, with my AEBS (n) I can't get a valid IP address. I use the exact same Ethernet cable from the cable modem the AEBS Internet WAN port. But it gives itself a self-assigned IP of 169.254... I've gone through the cycles of powering down and back up a couple of times, checked my connections several times, and reset my AEBS to factory defaults. Still no dice. Internet is set to DHCP and to share a public IP address (in the default 10.0.1.x ranges). Has my AEBS effectively lost its ability to get a valid IP from the modem? Is it dead? Anything you can think of that I can try?

Still do not have 4G since October

Similar Messages

Maybe you are looking for