Still don't have Premium

I tried downloading Premium using the student discount this evening and it said it couldn't verify I was a student. So I logged into SheerID and I received an email that I was finally verified and could sign up. So I did and it said my card was rejected, so I tried again and I said the same thing. I logged on to view my bank account and Spotify withdrew $20 (4 payments) from my account! I then went to view my spotify account and it said my Premium has been suspended even though Spotify took 4 payments!!!! So now I paid for 4 months of Premium and I still don't even have 1 month of it! Did Spotify just take my money or does it just take a while to be submitted? And since they took 4 payments does that mean I get 4 months of it, if I ever get it?

Hey!
I escalated your problem to staff. They will reply you as soon as possible.

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Charged multiple times and still don't have premium

I was attempting to get the student discount for Spotify, but it kept saying that It couldn't verify me as a student. I kept re-checking my information and it was correct and still no signs of working. I looked on my bank statement this morning and i was charged 3 times with the student discount. when i got on spotify it still said i had a free account. Can i just get my money back so I upgrade again to Premium without the discount, because apparantly it doesn't work.

Hi, and welcome to the community!
Please note it can take some time for a premium subscription to activate across all devices.
1) Have you checked your Subscriptions page to make sure you are successfully premium?
2) Try logging out/in and reinstalling Spotify.
3) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!
If your subscriptions page says you're on free and you have been charged, then it is likely you subscribed to the wrong account, try logging in with whatever you didn't login with to check.
If it says you're on premium, see 2.
Once you've located the account with premium:
THe fact you've been charged multiple times should just stack the subscription. If you check the subscriptions page linked above, you should see the month of renewal, and it should be 3 months away.
If this is not the case, for a refund you can submit an online contact form; someone at Spotify can see if they can do that for you.
Once you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.
Anthony

HT4623 I tried doing my update and it told me I don't have enough storage, so I deleted all of my apps, photos, videos, and music. And it's saying I still don't have enough storage. Any suggestions?

I tried doing my update and it told me I don't have enough storage, so I deleted all of my apps, photos, videos, and music and I still don't have enough storage. Any suggestions?

Do you memeber the complete wording of the error message?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I've just purchased a new 2014 15" MacBookPro to replace my much missed 17" MBP. I got the works: OS 10.9.4, 2.8GHz Intel i7, 16GB memory and a 1 TB SSD, but despite the expense, I still don't have a computer that works... The problem is that every

I've just purchased a new 2014 15" MacBookPro to replace my much missed 17" MBP. I got the works: OS 10.9.4, 2.8GHz Intel i7, 16GB memory and a 1 TB SSD, but despite the expense, I still don't have a computer that works...
The problem is that every time I try to open any program from Office 2011, I immediately get the following window, for example for Word: "Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience." This happens each and every time I try to open Word or other Office 2011 component.
Thinking it might be a licensing issue, I purchased and downloaded a new copy of Office 2011 from Amazon and installed it on my new MBP. Same issue once again.
I tried to remove all copies of Office 2011 from the MBP, but the instructions provided by Microsoft required about three page and seventeen steps and the page was somehow corrupted and would not print in its entirety, nor would it e-mail as anything other than a link to the corrupted page. Not trusting my memory, I decided not to try this without adult supervision.
I used Disk Utility to repair Disk Permissions, as described on an existing thread regarding the same problem, but to no avail.
I removed and later replaced the "Microsoft User Data" folder from the Documents folder, but that was no help.
I have copied the short version of the "Microsoft Error Reporting log version: 2.0," below, for those of you with a deeper knowledge of the internal workings, or non-workings of things Mac when crossed with things MS.
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-08-28 03:31:31 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.4.3.140616
Crashed Module Name: CoreFoundation
Crashed Module Version: 855.17
Crashed Module Offset: 0x00018442
Blame Module Name: MicrosoftOleo
Blame Module Version: 14.4.3.140616
Blame Module Offset: 0x000017f3
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Surely others have encountered and solved this same problem, and I'm hoping they can help me do the same. I don't know if this is a known issue or simply a matter of my having bumbled naively through a process far more complex than I was led to believe.

http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359

I download an app. But doesn't show up on my homepage. I go to download it again from the cloud and all I get is a message saying "you already download this application so you will be able to redownload the app free of charge" I press ok.Still don't have

I download an app. But doesn't show up on my homepage. I go to download it again from the cloud and all I get is a message saying "you already download this application so you will be able to redownload the app free of charge" I press ok. Still don't have it

What is the app? What "homepage" do you mean?

TS3989 I have just downloaded the latest Software, Lion, but i still don't have the Stream highlighted...what have i done wrong?

I have just downloaded the latest Software, Lion, but i still don't have the Stream highlighted...what have i done wrong?

That's what I was thinking but my neighbour did the 10.8 and got the 11 so can't understand how she got it and I didn't.
I have been reading about iphoto 11 and there has been a lot of bad press when using with the iphone, ipad etc. Is it, in your opionion, too much hassle just for photo stream?
Thanks so much for all your help...I thought i was gonna go mad, lol
pvonk wrote:
10.8 does not include iPhoto. You need to buy iLife '11 at the Mac App Store.
pvonk wrote:
10.8 does not include iPhoto. You need to buy iLife '11 at the Mac App Store.

I've ordered adobe for $15 a month 30 days ago and still don't have a key code to unlock the product! Please help

I've ordered adobe Acrobat 9 for $15 a month 30 days ago and still don't have a key code to unlock the product! Please help

Hi mike7373,
I just checked your account; you have two subscriptions to Acrobat Pro (one purchased on October 1, and another purchased today). As no serial number is required to use your subscription, you should be able to download and install Acrobat, and then sign in and use it. If you're getting a specific error when you try to install or sign in to Acrobat, please let us know, and we'll get it sorted out.
Ad for you having multiple subscriptions, I would suggest that you Contact Customer Care and ask that you have one canceled/refunded (unless, of course, you need both of them).
Best,
Sara

TS5181 I have updated my iPhone 5 to iOS7 but still don't have a radio tab in my music app (even in the 'more' section)?

Hello,
I I have updated my iPhone 5 to iOS7 which should allow me to listen to the itunes radio on there. However, I still don't have a radio tab in my music app (even in the 'more' section)? Does anyone know how I can get this?

Thank you - I read that whole page but must've missed that bit! Oops!
Thank you for your help!

I hate iTunes. It continues to download HD versions of movies when I tell it not to. The movie I want is 4.4 gigs. I have deleted all my apps and half my songs and still don't have enough space. iTunes is near impossible to navigate.

I hate iTunes. It continues to download HD versions of movies when I tell it not to. The movie I want is 4.4 gigs. I have deleted all my apps and half my songs and still don't have enough space. iTunes is near impossible to navigate.
I have downloaded Oblivion six times and it continues to bring the HD version. I have unchecked the "Download HD when available" but I continue to get a file that is 4.4 gigs large.
I hate iTunes.

You purchased the HD version, not the regular version. It will continue to download the version you bought. If you want the SD version you have to shell out for it. Apple doesn't do returns.
Watch your movie. You can always put other stuff back on later, especially music.

I've tried downloading "add a tab at the end" and "donated" the $1.99 but still don't have the ability to open a tab at the end. Please advise.

I have repeatedly downloaded the "add a new tab on the end" feature including paying the $1.99 donation for it. Still don't have access to adding the tab at the end. What else needs to happen here? signed, annoyed in Chicago

You do not need an add-on to do this, you can get it by changing a hidden preference.
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# Accept the warning message that appears, you will be taken to a list of preferences
# Locate the preference '''browser.tabs.insertRelatedAfterCurrent''' and double-click on it to change its value to '''false'''

I have uninstalled iPhoto and reinstalled from the app Store, but still don't have the cards, calendar etc option under Share. Any other suggestions please?

I have uninstalled iPhoto and reinstalled from the app Store, but still don't have the cards, calendar etc option under Share. Any other suggestions please?

With iPhoto 9.5.1 I have those both places - under the file menu and in the Share section
LN

My pictures took up too much space on my phone so I deleted them. My phone said I still don't have space but I deleted 3,000 pictures. Help :(

My pictures took up too much space on my phone so I deleted them. But my phone said I still don't have space but I deleted 3,000 pictures.
I even backed up my phone to a computer and synced it but it still says I'm using allmy space. Help

Hey JustinAlexa,
While this article doesn't cover the exact same issue, the troubleshooting steps within should apply and are worth a shot:
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503
Welcome to Apple Support Communities!
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Delgadoh

I have a lorex lh300 dvr. i downloaded the lorex app, but i still don't have the ability to see my cameras online

i have a lorex lh300 dvr. i downloaded the lorex app, but i still don't have the ability to see my cameras online

http://www.lorextechnology.com/downloads/security-dvr/LH300-Series/LH300%20SERIE S_FAQ_EN_R9.pdf

I don't have any sound coming from my computer. I checked all the speakers but i still don't have any sound. help!

I don't have any sound coming from my computer. I checked all the speakers but i still don't have any sound. help!

Do you have sound coming from the audio output port using headphones? If so, when the plug is pulled out, is there a red light?
You may need a PRAM reset:
http://support.apple.com/kb/HT1379
Ciao.

I downloaded the web developer tool bar and after using it my images are gone. I use google and a home page and the big google is gone. I uninstalled firefox and reinstalled it but I still don't have any images. How can I get them back?

Two days ago I downloaded the web developer tool bar (aus2.mozilla.com). I tried to use it but gave up. I deleted the tool bar.
I don't have any images anymore. I use Google.com as my home page (default) and the large GOOGLE isn't there anymore. I've also noticed some of the sites I use don't have the continue or next or enter keys anymore. It seems the only thing I have now is the text.

Are you sure you are looking at the Google page?? In Firefox 4.0 the default homepage / Start Page in Firefox was changed to '''about:home''' which looks a lot like the former www.google.com/firefox homepage.

Still don't have Premium

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