STILL getting endless error messages using support site
SINCE DAY ONE we've had "Bad Request" error pages when visiting most pages on the www22.verizon.com support site. And today--just trying to post this message--it gave me "Request Entity Too Large" errors about 6 times.
I need to access all of the Verizon FIOS account functions and I CAN'T. I've contacted Verizon about this issue for MONTHS. What are we supposed to do? Blow a trumpet?
JOSEm441 wrote:
1. Once reason for this could be a "corrupt cookie" I would suggest clearing all internet cache reated to this site. If you need help doing this please let us know what browser and Operating System you are running.
Also if you are using a favorite to get to the site, search for my verizon 3.0 and use the link found.
2. OR Install a new browser and test with it on your machine (I recommend FireFOX if you are using Internet Explorer now)
3. If 1 or 2 does not solve it; go to a differnet computer that has never been used to access said sites and see if the issue persists.
I have been getting the "Bad Request" messages for many months, have tried and been unable to get any resolution from Verizon.
1) Did that several times, had no effect.
2) I am using Firefox, have been for many years, currently on Firefox 17.0.1, still get the error, although I have not experienced it as frequently since Verizon switched to the new My Verizon interface, but I still get it on some links. Have gotten the error on IE and Google Chrome also.
3) Have not tried that, don't see the benefit, at least for me, since it happens on the only computer in the house that I use, I need it to work on my computer, not some other one.
Months ago I tried to get Verizon to add some additional information to the bad response message, stuff like error codes, link that failed, module name, etc., so when we reported the error we could provide some actual usable information about the problem. As far as I know, nothing has been done, which is very disappointing.
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248
Similar Messages
-
I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
or
Adobe contact information - http://helpx.adobe.com/contact.html -
I have the latest version of Firefox yet I am still getting an error message that says photoshop is no longer supported on my platfrom and thereofre it's not downloading.
Please give a bit more system details. Which OS and version are you on? Is it 32 bit or 64 bit. Try downloading the Creative Cloud App if not already installed from: https://creative.adobe.com/products/creative-cloud. You can choose to install PS from withing this app and need not rely on web page.
Regards,
Anirudh -
I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).
Screenshots attached to email replies will not make it back to the forum; you need to login to the forum and post it in your topic using the camera icon in the editor.
Google Chrome is a problem:
if you use Chrome's own PDF viewer, the results are unpredictable.
if you use the Adobe Reader plugin with Chrome, it may reject (block) it if it is not the latest version. Reader 11.0.08 is the latest version for Windows XP, but Chrome may insist on the current version 11.0.10.
My suggestion; use a different browser! -
I am unable to retrieve my emails since yesterday. I called Time Warner Cable, my Internet provider, but they could not help me; they stated that the settings had changed, since they were upgrading. I adjusted the settings, but still get an error message:
Alert
There may be a problem with the mail server or network. Verify the settings for account "Mail 1" or try again.
The server returned the error: The connection to the server "smtp.roadrunner.com" on port 110 timed out.
I changed the server, and the port, as Time Warner Cable tech rep recommended, but to no avail. They recommended I delete my current email account and recreate it, but that I check with Apple first, because I might lose my contact list (and any email messages I'd previously saved!?). They suggested Apple might be able to tell me how to not lose the contacts, emails, profile.
Any help would be appreciated.Hi, what Interface are you using, & which one are you checking?
Each Interface will have it's own settings.
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK. -
I am running Windows 7 and have tried to install iCloud. No matter what instructions I follow, I still get the error message "This Apple ID is valed but is not an iCloud account." How can I resolved this?
I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish -
After downloading the mac os x 10.6.8 I can't open safari. It first told me that I could not run it with Safari 5.1 so I downloaded safari 6 because I had read that that would solve the problem. However I am still getting an error message. HELP!!
I see this on Apple's support page:
Available for: OS X Lion v10.7.5, OS X Lion Server v10.7.5, OS X Mountain Lion v10.8 and v10.8.1 -
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5). I have uninstalled in correct order and reinstalled but still getting same error message. Any help??
Take a look at iTunes for Windows: "Error 7" message when opening iTunes. Perhaps your .NET Framework needs a repair.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
HT1923 It did not work and I am still getting the error message
It did not work and I am still getting the error message" iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes.
I want to sync my iPad Mini with Outlook 2007. I installed iTunes and got the error message below:
iTunes was not properly installed. If you wish to import or burn CDs you will need to reinstall i Tunes.
So I tried to fix the problem and followed the instructions on the article below.
iTunes for Windows: "Registry settings" warning when opening iTunes at http://support.apple.com/kb/ts3299
That did not work and now my CD Drive is missing so I followed the instructions on the article below.
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install at http://support.apple.com/kb/TS2308
So now I have a missing CD Drive and iTunes till does not work. Can someone please help! -
Although I have unistalled Muse I still get the error message...
Although I have unistalled Muse I still get the error message that a beta version of this product exists on the computer, which is not the caseFrustrating
Hello,
In case you are on a Mac, please use check if you have an uninstaller on the location specified in the doc : http://helpx.adobe.com/muse/kb/uninstall-muse.html
If yes, please use it to completely uninstall Muse.
Regards,
Sachin -
I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
My Toshiba laptop just recently started showing the the following error message when I try to open iTunes: " iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 998)". I did what was requested and reinstalled iTunes, but still get this error message. Help!
b noir I never got any message about an entry point
Many thanks. If we're looking at a "naked" Error 7, I'd start with box two in the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library
I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier. -
I have reset my apple id and password, but I am still getting an error message indicating, "wrong account associated with this id/password" !!!
Any thoughts as to why?What exactly do you mean by the statement that you have reset your Apple ID and password. I am not familiar with being able to reset and Apple ID.
-
I have changed all of my billing info to the correct info. Why am I still getting an error message that says invalid security code? I have an IPod.
Welcome to the Apple Community.
The following article(s) may help you.
Credit card security code or postcode issues.
Maybe you are looking for
-
I use a PC laptop with a touchpad as my mouse. When I right click on a link and click "Open Link in New Tab" it opens the link in a new window instead. I have a few Add-ons but none installed recently, and this problem started this morning for some c
-
Which is better,the Apple TimeCapsule or the WD MyCloud for backing up pixs and datas?
I am not too sure which is better for backing up my pixs that i have saved and dont want to lose them,am thinking which would be best for me to purchase?the apple timecapsule or the wd mycloud,i heard great things about both but not sure from someone
-
Hi all, I encounter some sorting problems. Whenever, i sort these two in descending order, it give the same output as ascending order. The ascending works perfectly, only the descending giving me problem. E.g.1: "IT1193-01" , "IT1193-02" , "IT1193-0
-
Sub-report formatting Question
Post Author: matthewh CA Forum: General New(ish) to Crystal, running XI and enjoying it. I have a simple landscape report showing the last 7 days summary of jobs from a database that records our daily production, and it simply reports 12 fields acros
-
I just upgraded to Maverick and I lost all my pics in iPhoto or anywhere on my mac. I upgraded iPhoto but still no pics. Also all of my docs are gone. I have them on backup on an external drive. I don't know why this happened. Man I had like over 150