Still have unlimited data plan?

If you have been a responsible user like me and have not abused the "unlimited" data plan and are now given the choice of buying full price phones or getting the 2GB downgrade I have a question for you. Since you are being treated like you are part of the problem why not become part of it? I didn't, until now, stream videos or movies but since I have unlimited data I started. I don't even care what the movie is as long as it is HD so it hogs more data. I will do it until they kick me out as a customer.
My data usage is normally less than 2gb but going up. I didn't anticipate ever using over 5 or 6GB in the next year or so but that is dependent on new applications. Garmin now has smartlink for live traffic updates that uses data, I don't know how much it may use and before I didn't care. I have had unlimited data since it was first offered. I didn't do the videos and movies because I thought that if I burn through 60 to 100GB a month it would surely come to an end. Stupid on my part! How dare I think Verizon would give a **** about me for trying keep my data usage down but still pay for the unlimited just in case I went over. So my reward is getting told they are doing me a favor by simplifying the plan by limiting my data to 2GB. Or I pay full retail for a phone and keep unlimited data. Or I keep the same phone and keep unlimited data.
So now I have a new plan, stream HD movies anytime that it is possible. Buy old Razr's on Ebay and keep my unlimited data and burn all the data I can. I am writing to the Public Service Commission of Nebraska regarding this and the regular poor customer service that I just quit complaining about in the past. If they get enough complaints the Legislature will reintroduce the bill to give the State regulatory authority over the wireless carriers. Will it fix anything? Probably not but it will be another thorn in Verizon's side. I will say anytime the State has gotten involved, even thought they have no authority, Verizon has fixed the issue because they DON'T WANT OVERSIGHT!
If you feel you have been slighted on the unlimited data plan write to your States Public Service Commission. If they get enough complaints the wireless companies will have to deal with regulatory authority. What are they going to do, raise the bill some more? If so Walmart offers a cheap flip phone from Straight talk. Not the best deal but still better than giving your money monthly to a company that hates it customers and looks for every opportunity to fleece them for every dime they can.
>>Profanity and vulgar language removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

yes; just make sure it's a Verizon-branded phone with a clean ESN

Similar Messages

If I turn on 3G on my iPhone, is it going to be free if i have unlimited data plan?

I have unlimited web usage & data plan, so is 3G going to be free if I turn it on? I've been having my iPhone on "Edge" ( the e icon on top of my iphone instead of 3G)

With an unlimited usage data plan, 3G would be free ... for data.
But note this discussion has nothing at all to do with telephone use, only data use.
And we're only talking about using data from your cellular carrier, not roaming.

Order iPhone 5s online and do unlimited data plan swap later?

Forgive me if this question has already been asked:
I'm looking to upgrade to 5s (from Droid incredible). I have unlimited data plan. My wife has a flip phone and will stay with dumb phone. We are both eligible for an upgrade, and are planning to do the swap described elsewhere where she gets the smart phone and a data plan with her upgrade, I get the dumb phone with my upgrade, and then we trade phones and she cancels the data plan.
Question is: can this be accomplished (or more likely started) by reserving the iphone 5s online instead of going to a store? Is it as simple as ordering the phone for her number through the Verizon website (or Apple's?), and then once it arrives, heading to the Verizon store for all the swapping and purchase of new flip phone?
Thanks to anyone who an help! In the end, I don't need the iphone immediately. But would hate to haves to wait too long, and concerned about stock levels and driving all over town chasing phones.

Ann154 is correct. That will not work.
This is what I would do: Upgrade to the iPhone on your wife's line. You can order it online and activate it right through My Verizon online when it comes to your house. You must activate it on her line first to accept the contract terms and conditions.
Do NOT use your line to upgrade to a basic phone; buy your wife a basic phone off contract. You can find them reasonably priced on many retail and auction sites.
Move the iPhone to your line, which keeps its unlimited data, and activate the off-contract basic phone on your wife's line.

If you have unlimited data and plan to upgrade "BE WARNED"

This is just an FYI to all those who may fall into the trap I did. I wish I had know about this prior so I would have made my choices accordingly.
VSW has changed the upgrade plans for those with older unlimited data plans. If you use a line upgrade to get a smartphone that line not only gets the 24 month contract but you will also be forced into a min of $30/month data plan.
I have 3 phones on my account. 1 of them have unlimited data and the other two are simple flip phones (no data).
For 3 years I have used one of these non-data plan lines to upgrade the smartphone and then would move the phone to the unlimited line and the flip phone back to the non-data line. This worked great as my 2 non-data lines had contracts that ended on opposite years.
This last time I upgraded, In January, I explained to the sales person what I wanted to do, they told me they do this all the time and they would take care of it.
My Feb bill was a bit higher than I expected so I called support. I showed them the $30 data fee and how I did not want this on a flip phone. They stated oh yes we understand, will fix it and credit you. Perfect I thought. Sure enough March's bill came and the credit was there but the $30 data charge had not been removed. I called support again and this time they dropped the hammer on me.
My credit was an "Inconvience" credit, it was a range of $3-$8 per line, it was not a reversal of the $30 data charge. This is when I find out that VZW has now changed thier smartphone plan upgrades for accounts who are on grandfarthered in plans. If I switch to thier current plan, ie lose my unlimited data then they are more than happy to remove the data charge. So now I'm stuck paying $30 a month for the next 22 months = $660 in charges for something I will not use. A full contract 24 months $30/month is $720 which is more that the cost of most smartphones.
If this is your situation please be sure you have all the facts prior to getting tricked into a contract worth more that the darn phone you get for "FREE!!!!"

According to VZW support this was a policy change in 8/14, 7 months ago(ish), I'm not claiming this is brand new but I am telling others who have been with VZW for many years and still like the less expensive package they have had for those many years need to be aware that this is the rule now. In attempts to force those long term customers to go to a more expensive plan that offers far less service they have implemented this.
I do understand this policy now and certainly will no longer use the upgrades however I wanted to offer my story as a heads up to any other potential person from running into this situation.

I have an iPhone with an unlimited data plan. Is there a way to go online with a wifi only iPad using my phone for access?

I have an iPhone with an unlimited data plan. Is there a way to go online with a wifi only iPad using my phone for access?

If your iPhone cell carrier allows you to use Tethering, you can turn your iPhone into a wifi hotspot, then your iPad Air can connect to that for internet access. Not all cell carriers allow tethering without you signing up for additional fees/services. For example, AT&T in the US still has grandfathered "unlimited" data plans, but they do not allow tethering for those plans. With AT&T you need to switch to a Mobile Share plan (or a tiered plan if still available) to use tethering (legally).

I have an old iPhone 4 that finally stopped working. I have an unlimited data plan and want to keep it. When I called customer service, I was told like in the past that if you purchase the new phone at full price, you can keep your old plan. However, a

I have an old iPhone 4 that finally stopped working. I have an unlimited data plan and want to keep it. When I called customer service, I was told like in the past that if you purchase the new phone at full price, you can keep your old plan. However, after some time on the phone i was told by the csr and supervisor that their system is not allowing them to complete the transaction without changing to a limited data plan. I was told to try going to a store and buy the phone. Same thing happened. Has Verizon changed something and not told their employees?

Seems like people having this problem are those coming from a phone that doesn't have a nano SIM card...so when Verizon issues them one they end up changing their plan. No clue why this keeps happening but stay on top of them. As long as you initiated the request for your plan to be reinstated within the 14 day time frame they should put it back. Interested in seeing how this plays out. There is still one phone in my house that hasn't been upgraded (an iPhone 4). I'm hoping when we do upgrade it at full retail they won't mess with her unlimited data plan

Does anyone know if you can upgrade your phone (is due) but be able to stay on the plan i have (unlimited data) which is a plan no longer offered?

i am available for phone upgrade and would like a new phone but do not want to lose the plan i currently have, which includes unlimited data (i got it before verizon stopped it). does anyone know how to upgrade phone, and not change plan?

Studiomagic wrote:
Yes, I've done it in the past; just make sure you do it in a store so you'll have someone who'll take accountability for it.
I think the phone itself is part of it... if you go from Android to Iphone then you need a different data package, but staying within the same sort of phone should keep you safe.
Android or iPhone data is all the same. I have 4 iPhones and 1 Android phone all on the same plan.
What you can't do and keep your unlimited data plan is get a new phone from Verizon at a subsidized price. You must pay full price from Verizon or get you new phone from somewhere else and then activate it on your Verizon plan. i.e. craigslist, ebay, or third party.
Good luck,

HT4528 I currently use Verizon and have a Blackberry with an unlimited data plan. Is there a way I can buy an unlocked iphone and keep my unlimited data plan bypassing Verizon's requirement to get a new plan with a 2 year committment?

Is there a way to purchase a new iPhone and to continue my unlimited data plan without having to sign a new 2 year committment and new plan with Verizon?

You don't buy an unlocked phone. You buy a Verizon iPhone at full retail. I just did this myself last month. I paid full retail for the phone and activated it on my plan. This allowed me to get a new phone before I was eligible to upgrade and keep my unlimited data. I also got a good deal on trading in my iPhone 5.
You can buy the phone through Verizon or through Apple. If you buy it through Apple, I'd suggest that you not have them activated but do that yourself by logging into your account on your computer.
Best of luck.

I have old unlimited data plan and insurance and just broke my Google Nexus 1. If I send it in, will I get a refurbished Nexus 1?

I have old unlimited data plan and insurance and just broke my Google Nexus 1.
If I send it in, will I get a refurbished Nexus 1?
I was told by a friend that they no longer supply those and if I break it, the insurance will give a crappier phone since they no longer have Nexus 1s.
Is this true? If my phone is no longer properly insured is there a way to cancel/reimbuse my insurance/verizon account since it's worthless if they don't give the same model to replace it?
Second question, if I buy the contract-free moto X at full retail, can I use that for my account without losing the unlimited data and then dropping the insurance?

Ann154
How come so many people on this forum are having trouble doing that? They get a new phone, pay full price, call to activate, the rep accidentally removes unlimited data and then says, "Sorry, I can't restore that." It's then up to the customer to find someone here to deal with problem and with no assurance it will be restored properly (one person lost his global unlimited data, only domestic unlimited was restored.)
I plan on keeping my unlimited data, purchasing phone full price; what is the best way to make sure it is done properly? Go to the VZW store? I does seem most people having problems did it online or by telephone.
Thanks.
extremus

Can I change the minutes in my plan and still keep unlimited data?

I tried to search for this but was unable to locate. I am aware that I can keep my unlimited data plan when I get a new phone. However, is it voided if we change to a plan with more minutes? We currently have 1400 minutes (Family plan) with 1 primary and 3 secondary lines and want to upgrade to 2000. My line is a secondary line and has unlimted data for my Blackberry and I want to upgrade to iphone. Thanks

Yep! The unlimited data pkg is associated with the line of service, which is your phone number, and the type of device that you have active on that line. Changing your price plan won't affect your data pkg at all.

I have an unlimited data plan, with Sprint, for my iphone 4. How does one set up a personal wi-fi hotspot?

I have an unlimited data plan, with Sprint, for my iPhone 4. How do I set up a personal wi-fi hotspot?

follow the link
http://support.apple.com/kb/HT4517

Will I lose my unlimited date plan if...

....I simply switch to a 4G LTE device?
I am currently using a family members upgrade in order to switch to the iPhone 5. I am not upgrading on my account because I don't have an upgrade. I am simply switching phones. So will I still lose my unlimited data plan? The policy states that customers upgrading to a 4G LTE device will lose their plan. But again, I'm not actually upgrading...just transferring my number to a a new device.

Hi there KM536986 and community!
Getting the new iPhone 5 is super exciting! This would be considered "providing your own equipment" if you bring the phone from an outside source, such as another account.
This means you will not lose your Unlimited Data plan. Keep in mind that the warranty provided through us directly doesn't transfer, but Apple still provides warranty for the year you have the phone.
Let us know if you have any other questions!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

How do I get Verizon to honor unlimited data plan stated on receipt?

I was among those who upgraded their phones during the "glitch" that allowed customers to keep their unlimited data plans. Our two new iPhone 5s' arrived this week, along with receipts for each that, as far as I can tell, maintain our unlimited data plan.
When I called to activate the phones, the rep told me he couldn't guarantee we would keep the unlimited plans after activation, and the activation (along with the potential change to the 2GB plan) was irreversible. I asked to speak to a supervisor, who told me we still have the option for unlimited data and that it was just our luck of the draw. I took this to mean we lucked out with the glitch. However, when the rep got back on the line he said the supervisor meant that when he (the rep) activates our phones, it will kick us to the 2GB plan, and he may be able to switch us back to the unlimited if he acts fast enough, but it was no guarantee (hence "luck of the draw"). I decided to not act just yet and got off the phone.
So, is the rep pulling my leg? I understand I got to this point through what was later revealed to be a glitch, but I thought Verizon stated to the press they would honor the orders, not to mention I have receipts showing the new phones and our current plan that we've had for years.
How should I proceed with this? Thanks for any help.

Fortunately in all my dealings with the court system "written" takes a great sway over intent. You have someone sell you a service and they write this order is final with the additions etc. Then on the day the goods or services are provided the company states this was not supposed to be agreed to (intent) the contract is based on what was written and agreed to.
I am presently locked into a simular situation now with a home improvement contractor. On the contract it stated the job must be completed no later than October 13, 2013 or sooner. Its signed by them and us. Now they missed the contract date, they are claiming the agent for the company had no right to do so. They keep pushing the date further and further away.
Went a filed a court claim for the large money we paid plus simple interest on the amount. Also found another company who will do the job now at a cost $4,000.00 more than the other company. In my state the court can grant me either as relief. Also not doing the job is criminal in nature so we can file a police complaint for grand larceny. Bad business practice.
Evidently the company was served with the summons last week. Since they called and said the work will be done complete Tuesday, Wednesday and Thursday.
They have to honor what was written. Same thing with Verizon via their press release.
I remember years ago an online retailer had a typo in their ad, the price should have been $250 but the printed ad said $25 in that case the companies ad had a disclaimer which said not responsible for typographical errors. In this case verizon had no such disclaimer at the check out process.

Why did I lose my unlimited data plan when 2 co-workers didn't when they upgraded?

I recently found out that 2 co-workers updated their phones back in Oct. 2013. They purchased new phones under contract on lines available for upgrade at that time. After the purchase, they both switched the new phone to another line of theirs with the unlimited data plan. They continue to get the unlimited data plan on these older lines even though they switched the new phones to these older lines. I purchased a phone for my son back in Dec. 2012. His line was not available for upgrade at that time. I upgraded my husband's line with the new phone and then they switched it to my son's line. I was told that I would no longer be able to get the unlimited data on my son's line now. I asked why, I wasn't upgrading his line but the other line and they said once I switch the new phone to my son's line it automatically removed the unlimited data. They told me nothing they could do because Verizon was trying to eliminate the unlimited data plans. Dec. 2013 I went to get my daughter a new phone. Her line was available for upgrade. The Verizon employee also asked if I wanted to upgrade my son's line since it was available for upgrade. I asked about the unlimited data and how I lost it on his line before. I asked if I could upgrade his line and then move the phone over to my daughter's line and keep her unlimited data. The Verizon worker told me no. Said anytime you purchase a new phone, it will not allow the unlimited data to be kept, that any phone under contract removes the unlimited data even if the new contract is not originally purchased under the line switching to. Both of my co-workers were able to to upgrade on one line, switch to line that still had unlimited data and keep it. Why? I'm so upset over this difference. I phoned Verizon at the worker stated that it could not be done. He was nice but could not understand how one was able to do it and I couldn't. One of the people who did upgrade and kept the unlimited data said that the employee at the Verizon store told her that they couldn't do it that why--keeping the unlimited data because they would get into trouble and possibly fired. She said she came home called Verizon and Verizon at the 800# did it for her. I feel like I was done wrong--I should have never lost my unlimited data when I switched the phone to my son's line in Dec. 2012 nor my daughter's line Dec. 2013. They did offer me the 6 gb data for my daughter at 30.00, but my son's could not be done that way since it had been back in Dec. 2012. So I am being charged 30.00 for 2 gb. I have until Jan. 15 to return her phone for a refund, except the 35.00 restocking fee. I am thinking about doing this because so dissatisfied. Someone needs to check into this matter...should be no difference in customers. This is not hear say,,,,it came straight from the people themselves. They know what they have--they have unlimited data and both received new phones in Oct. 2013 under lines available for upgrade and switching to line unavailable for upgrade at that time. Some please help me to understand why? If it can be done....I should be able to get it too. Verizon should address this issue and treat all customers the same!!!! Thanks

If you didn't get a subsidized upgrade on the line with unlimited data, you should have been able to keep your son's plan and just activate the phone on his line. The line you used the upgrade from will no longer have unlimited, but if you just had a basic phone on that line it wouldn't matter. I would return the phone, and then order a new one either online, over the phone, or in a Verizon corporate (not a "reseller" or "authorized retailer"). That is the only reason I can think of that you would have to lose the unlimited data. Also, be sure the contract/upgrade date is reset, before leaving the store if possible. I know sometimes the returns don't get processed and reported to Verizon right away, and you don't want to find out in a week or two that the return wasn't processed by the 15th. Good luck to you! :)

3G and unlimited data plan

I bought a IPhone 4 a couple of years ago and purchased the 3G unlimited data plan. Now in the past year I was not able to used my phone as I did when I first purchased it. I figured that the phone was older, And I had use the phone so much it was just getting slower. The problem was me, and not Verizon.
Now recently I had went on vacation with some family members, And they had been using AT@T phones for years. The first thing I noticed was the speed of their phones when accessing data. There phones would open and get the information before I could open Google. Much Much faster.. After returning home my wife calls Verizon about updating our phone’s to a family plan with 4 lines for about $160.
Now here is where it gets interesting. The customer service person admits to my wife that even though I have 3G unlimited data that Verizon limits how much I can get because of how many people in my area are still using the 3G network. And goes on the say that it is a tactic to get people to move to new phones and there 4G network. So what I realize is, It was not me over the past year, But It was Verizon cheating me!!!!! The way it sounds to me, is Verizon network is not capable of supporting 3G unlimited data with all the phone they sold in my area. And I am sure I am not the only one!!!! But as a consumer there is nothing I can do about it.

Unlimited 3G customers have been a part of the VZW data optimization plan since at least Feb 3, 2011. The fact that your speeds were getting optimized is the result of you being on 3G unlimited, top 5% user and in an already congested area during peak hours. The perfect storm.
More details on VZW Data Optimization:
http://support.verizonwireless.com/support/information/data_disclosure.html
No one is cheating anyone here, that is how the network is operated at VZW. As a consumer you can upgrade to a 4G LTE device or try using data during off peak hours when more bandwidth is available. Is it really that surprising that VZW wants you to migrate off your unlimited 3G plan and upgrade to 4G LTE?

Still have unlimited data plan?

Similar Messages

Maybe you are looking for