Still haven't received code in email for free copy of Mountain Lion?

after around 16 hours, i have not yet recieved the code in my email to claim my free copy of Mountain Lion.

mitchwbb wrote:
after around 16 hours, i have not yet recieved the code in my email to claim my free copy of Mountain Lion.
Search before posting. Your question has been asked and answred dozens of times already. It can take up to 72 hours.

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I only got second email for free OS X mountain lion upgrade

I got approved for free OS X Mountain Lion upgrade but I haven't received first email that contain PDF file. but I got a email with password to open PDF.
any idea?

I received TWO OS X Mountain Lion Up-to-Date Password Emails, but no email with the PDF content code on July 27, 2012.
The email said "If you did not receive an email from the OS X Mountain Lion Up-To-Date program with your content code, please check your spam filter settings for attachment restrictions and contact us at [email protected] to have this email and your content code re-sent."
I checked my spam folder & didn't see anything. I emailed asking for the content code email to be resent, just like the email said. I got what I assume was an automated response on July 31, 2012 (4 days later). That email said:
Thank you for contacting the OS X Mountain Lion Up-To-Date Support Team regarding your request to change the email address associated with your claim.
In order to change the email address, please send the following information to [email protected]
Your Claim reference number
Original email address
Revised email address
Requester name:
Requester address
Requester phone number
The reason I assumed it was automated is because the parts above in red were highlighted in my email. I emailed [email protected] again indicating that I just need the content code resent. I received the SAME automated email on August 2, 2012 (2 days later):
Thank you for contacting the OS X Mountain Lion Up-To-Date Support Team regarding your request to change the email address associated with your claim.
In order to change the email address, please send the following information to [email protected]
Your Claim reference number
Original email address
Revised email address
Requester name:
Requester address
Requester phone number
Same email, just different parts highlighted.
Apparently, email correspondence does not work since it thinks I want to change my email address. I'll have to call Apple Care directly to find out what is going on.

Just installed Lion haven't received an external email for over 2 hours, anyone got any ideas

Anybody having email issues after upgrading to Lion. Haven't received an external email for over 2 hours which is really unusual.

Go to >system prefs>mail calander & contacts then just click accept on use the inbox.

Waiting for my free copy of mountain lion

i bought my mac book pro one week ago and i ordered my free copy of mountain lion .but till now i didn't recived any links from apple.com

now 72 hours and i'm still waiting ,but for people that saying minimum 72 hours .if it like that so how some people recived their code although the software realesed 25th of july and that's means that to day is 72 hourse for every one that's mean no one should recive it before today

Still haven't received order confirmation email

I ordered my iPhone at about 1 am last night. I can use the order confirmation # they gave me at checkout to check my status, but my checking account hasn't been charged yet, and I haven't received a confirmation email yet (it said I would within two hours due to traffic). When will I receive this email and if the order tracking page says expecte ship date: 10/28, does that mean I will get it on the 28th?

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, if you click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Do i qualify for free copy of OSX Lion?

I bought my macbook pro on june 28th 2011. i read off another forum that if i bought the mac after june 6th then i qualify for a free copy of OSX lion when it comes out. Is this true. and how would they give me a free copy.

After Lion is released you can do it through the app store.
http://www.apple.com/macosx/uptodate/
MacBook Pro, Mac OS X (10.6.8), 2.4GHz IntelCore i5 320 HD 8GB RAM

Is my Mid-2011 MacBook Air eligible for free upgrade to Mountain Lion?

hey pals, I bought the MC969 (11" 4GB 128GB) MacBook Air on 1st July 2012. Just wanna know that is the IVth Gen MacBook Air which is barely a week old, eligible for the mountain lion uptodate program?

Caution!
As stedman1's reference states, the customer must purchase a qualitying new Mac system.
The question was about last year's Mac model. I'm convinced you will have to pay the $20 for Mountain Lion.
Anyway, you can check back on the stedman1 reference page once Mountain Lion is released for definitive results.

Signed up for my free copy of Mountain Lion yesterday but still haven't received an email with a code - do you think it is because Apple is having an issue with having sent out invalid codes?

On the webpage it says you must prove your purchase with a copy of your receipt but it never gave me the option to attach it to the request so I am thinking they are unable to verify my MacBook was purchased after 6/11. Also, when I went to re-request my free copy of ML it said my Serial Number was already redeemed. Should I contact support or just wait it out?

I think it is all messed up. Many of us are in the same boat. I'm patiently waiting to hear something from Apple.

HT2736 bought a gift card, sent it and re-sent it and still haven't received it by email

I purchased a gift card and sent it but it wasn't received. I re-sent it 2 times and it still hasn't been received. What do I do? Why won't it send?

Just to add I sent this to be recieved yesterday on the date of purchase.
Can I resend this a day later to another conventional email address if the recipient provides me with one?

I filled out my info for my free copy of mountain lion almost 24 hours ago and still have not received conformation email. Whats up?

Has this happened to anyone else too?

Woke up this morning hoping to have the code, but nope... still hasn't come. Just like you, I submitted my original request 25 hours ago now, and have yet to hear ANYTHING from Apple.
I'm disappointed that the only answer I get is an AppleCare representative telling me to read the terms and conditions of requesting and then reading it and saying that it says processing will take up to 24 hours.
I expected better execution of this up-to-date program from Apple. I'm guessing it has to do with the botched codes going out that are showing up as already used.
Let's hope it will be today!

Where do I input my code for redeeming free copy of Mountain Lion? I have received it (with this secure pdf file) but in Mac App Store see only function "Buy". Where do I input this code to get my free copy?

Anyone also knows why this update is so ridiculously weird? Snap your bill, send us picture - looks so in contrary to Apple's core principle of simplicity! I'm very disappointed.

My guess would be to open the AppStore, then in the QuickLinks panel on the right of the first screen you should be able to choose Redeem to redeem a code.
AC

I've applied for my free copy of mountain lion but have received no response from apple. What do I do?

I haver received no response from apple. I applied 2 days ago.

I've been waiting since yesterday morning... Haven't heard a single thing. I called AppleCare and was told it would be up to 24 horus, which has well since passed.

I reguested for a free update of mountain lion 3 hours ago..still i didint get any reply...

i purchased my macbook air after july 2 nd 2012, so i requested for free upgrade of mountain lion, but still i didint get any reply..

PauloFromChi wrote:
I bought a Macbook at Bestbuy 3 days ago. Do I still get the Up-To-Date OS X Mountain Lion for free?
yes.http://www.apple.com/osx/uptodate/
It shows up as $19.99 on the app store.
Really? That's strange since Apple hasn't announced a release date and it's not actually available for download in the app store.

I have recently bought my Mac mini ( July 12) and have already requested my free update code for mountain lion, got a reference nr, but I still haven't received a code via email to update? Its been 12 days. Any advice?

I have recently bought my Mac mini ( July 12) and have already requested my free update code for mountain lion, got a reference nr, but I still haven't received a code via email to update with? Its been 12 days. Any advice?

I am still in the return window but i really do not want to return my mac as i know it has the ability to do what i want, my problem is just finding the software that will work as i know there has been a lot of complications with OS X Mountain Lion with softwares that caim to be compatible but then later turn out not to be.
I have been a windows user for years and this is really my first mac but apart from the hole software issue i find the mac 10x better than any windows computer i have ever used. For example i bought a HP laptop 4 weeks ago and has nothing but problems. At first the fans stopped working and making weird noises and then it began switching off when ever it felt like it and freezing like mad when i was trying to access the smallest program. I have found that now a days you dont get what you pay for with Windows especially since Windows 8 was released. Also Laptops such as HP now are just crammed with cheap parts, they dont take pride in their systems like they once used to unlike Apple. I know i will get more than a year or 2 out my mac (hopefully a lot more) but with windows systems it just seems to break all the time costing more money on extending warrantys. Also i like mac because i dont need to send it away if i ever get a problem, i can just take it into the apple shop half a mile down the road and they will fix it in store. Where as with windows i am waiting 2 weeks+ to just hear back from them.

Hi everyone,I've. Had my iPad for over 2weeks now ....and still haven't received the email to verify my Apple ID can anyone tell me what else can I do? Thank you

I have registered for my new Apple ID for ver 2weeks and I still haven't received the email with the verification code What can I do?

To get rid of "pop-up ads and other crap on my computer when I am on the internet", click on Safari in the Menu bar, and select Preferences. Next select Extensions. Delete all of them. Restart Safari.
The first step in addressing the black screen is an SMC reset.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Excerpt from
http://support.apple.com/kb/ht39

Still haven't received code in email for free copy of Mountain Lion?

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