Still haven't received Sainsburys vouchers and it'...

As above, I signed up, switching from Sky to BT Broadband and line rental at the beginning of August. I also completed the online form the day my broadband went live to claim the £75 Sainsburys voucher from BT and I still haven't received it!
I have had 3 "live chats" and made two phone calls at added expense and it still hasn't arrived not have I been told when it will be sent. Everytime I have had a live chat or telephoned the customer services assistant just fills in the form again which I did myself two months ago!

Hi Shellydavies81,
Welcome and thanks for posting. I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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