STILL having trouble with in app purchases

Everything I've read this morning says everything was up and running but since yesterday's outage I have been unable to complete an in app game purchase in a game I play called Puzzles and Dragons. After confirming I want to make the purchase it then gives me a message that says "Your Purchase Could Not Be Completed" then it tells me to press the home button and restart my phone but regardless of how many times I do that it does the same thing. What gives? Is it something I can fix or is apple lying and everything's not running as it should?

I do not see any system issues reported. For purchases, contact iTunes support, http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

Having trouble with in app purchases after ios7 upgrade?

I'm having trouble with in app purchases after ios7 upgrade

I'm having the exact same problem. Unfortunately, I can't tell you what is causing it, but I can tell you what it isn't(at least in my case). I made an in app purchase yesterday using a MasterCard I had linked to my account with no problems. This morning, my card from my new bank came in so I switched it over(American Express), and all of a sudden can't make IAP. I thought maybe there was an issue with the card, so I tried it out on a .99 app, and it worked no problem. So I got with tech support and they had me reset all of my phone settings -_-, then my network settings. No change. I tried restarting the phone obviously, closing the App and trying again, no luck. They suggested I call my bank and make sure the address I had on file for the card matched what I supplied for my Apple account, and that didn't fix it either. I tried IAP on two different apps and it was the same, could not connect to App Store error. I'm still trying to figure it out, and I'm sorry I can't be of more help, but I hope I at least save you some trouble of trying these things. If I find anything out I'll let you know.

HT4009 Having Trouble with in-app purchases for Deepworld

For some reason, my computer won't let me do an In-App Purchase in the game Deepworld. I have no idea what I'm doing wrong. Can anyone help me fix this?

I'm having the exact same problem. Unfortunately, I can't tell you what is causing it, but I can tell you what it isn't(at least in my case). I made an in app purchase yesterday using a MasterCard I had linked to my account with no problems. This morning, my card from my new bank came in so I switched it over(American Express), and all of a sudden can't make IAP. I thought maybe there was an issue with the card, so I tried it out on a .99 app, and it worked no problem. So I got with tech support and they had me reset all of my phone settings -_-, then my network settings. No change. I tried restarting the phone obviously, closing the App and trying again, no luck. They suggested I call my bank and make sure the address I had on file for the card matched what I supplied for my Apple account, and that didn't fix it either. I tried IAP on two different apps and it was the same, could not connect to App Store error. I'm still trying to figure it out, and I'm sorry I can't be of more help, but I hope I at least save you some trouble of trying these things. If I find anything out I'll let you know.

TS1702 Hi there! Am I alone having troubles with kids' app Little Pets Shop? Crazy invoices with €89,99 the "Wonderful Mountain"!! Has anybody got an idea? Thanks a lot

Hi there! Am I alone having troubles with kids' app Little Pets Shop? Crazy invoices with €89,99 the "Wonderful Mountain"!! Has anybody got an idea? Thanks a lot

One of your kids made an in app purchase that you did not know about. Some apps include in app purchase and games do this quite often. The game itself is free, but you might have to purchase additional items to enhance the game or to unlock certain levels.
You can prevent this from happening in Settings>General>Restrictions>In App Purchases>Off.

I need any help i can get, im having trouble with the app find my iphone. I have lost my iphone, checked on the computer, and somehow, took it away so how do i get it back??

Help
I need any help i can get, im having trouble with the app find my iphone. I have lost my iphone, checked on the computer, and somehow, took it away so how do i get it back??

If you are saying that after signing into iCloud it is telling you device is not found, it could be for any number of reasons. If the battery is dead, if the SIM has been removed, or if someone else has the phone and they have restored it, it will not be shown. Also, if you located it once and then sent a remote wipe, it disables the abililty to locate the phone with Find My iPhone.

Are people still having trouble with iPhone/HP Laptops?

Since I've had my Envy I've had no end of trouble with getting it and the iPhone to play nice. Any my search continues. So far, I have updated every bios, reinstalled Windows 7/iTunes many times, have restored the iPhone far more times than I care to remember and I am STILL having troubles with this thing. Having got through the Syncing issues with the PM55 chipset and iPhone I can now sync with my laptop. However all is not well as it would seem that I cannot sync my photo's. It doesn't matter if I have 0gb, 15gb or 30gb free, iTunes is telling me that there is not enough memory available. This error seems like an old one and there is even some info in the Apple KB but after following all that I still can't get it to sync my photo's.
Some info on my setup:
HP Envy 15 (all the latest drivers installed, bios F.24) Core i7-820, 8gb ram etc.
iPhone 32gb, ver 3.1.3
iTunes (whatever the latest one is)
I should add that I can sync my iPhone with an identical install of intunes on my vintage Quad core desktop PC, but as I use my Laptop a lot more (and have all my media, email, and contacts etc on it) I would prefer to sync to it.
Is there anything that I can do? Its very frustrating to have blown $4k on this equipment and it doesn't work...

Well I tried deleting the photocache but alas, no luck. I also tried syncing with just the photo's enabled, and it worked! So then I enabled my other media and that copied across too! I thought I was on a bit of a roll here, but now whenever I try and sync it will do one of 3 things:
iTunes will crash.
iTunes will indicate that there is not enough memory on the device (+9GB free)
iTunes will remove the iPhone from the sidebar (and my computer/disk management) even though it will continue to charge.
Interesting point to note is that it works fine (cable/iphone/itunes/media library) on my desktop and macbook. Still really disappointed that I cannot get these two to cooperate. Also still haven't got any contacts from outlook but that may not be related?

Still having trouble with Gallery Slideshow

Still having trouble with Gallery Slideshow, in Live Preview it bounces to the top of the page but not centered where I like it.
Hope someone can help.
Thanks

no is not hosted anywhere Im working on a Fantasy Photography site. from the image the top one is design mode and bottom is preivew mode. But my problem is
as you can see from the images ( red boxes ) it moves when is in preview mode and the sizes of the images change as well as you can see. I dont know why? I tried figuring it out
but no luck. I hope this helps.
thanks

I just bought a new computer and im having trouble with transferring my purchased songs to my iphone please help

im having trouble with tranferring my purchased songs to my iphone . The problem is that im using my house desktop windows computer because my laptop is broking and all my songs are mainly on that one . Right now im trying to see if i can tranfer my purchased songs from the desk top itunes to my iphone .Its not showing me options for my perdiciment please help!!.

Plug it in and sync it.
What is the issue?
It will erase the current content and replace with content from the new computer.

Still having problems with some apps from ovi stor...

so i am still having trouble installing this app i have pain for the full version after having g the trial i am still getting the finalizing installation cancelling installation problem i have UN-installed all fmobi related files and tried re-installing it but not joy i thought maybe it was a QT file problem but i downloaded another QT dependent app from the store no problem any help would be great thanks
N8-00

join the club im trying to find a way to remove it as mine keeps crashing and freezing the screen i have spoken to apple support and what a waste of time

Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

Having trouble with mail.app always cc'ing myself

Having trouble with mail.app always reply all is cc'ing myself. Solution was to add another address under the account so that it recoginzes aliases as well as the primary account that you are sending from. Then it will recognize all the addresses and aliases associated with the account.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—again, the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Anyone having trouble with iPad app for Comcast?

Anyone having trouble with iPad app for Comcast?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—again, the text, not a screenshot. I know the report is long. Please post all of it anyway.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Since uploading to iOS 7 I have been having trouble with TV apps

Hi has anyone having trouble with the TV apps like hd cartoon or cartoon world for a few days now I have been have trouble watching the apps all seem in slow motion the mouths don't move with the voices I hope this isn't because I upgraded to iOS 7 ? Is anyone having the same trouble?

Hello Giojowade,
The article linked below can help step you through some troubleshooting steps that often resolve issues with apps installed from the App Store.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/TS1702
Cheers,
Allen

Am I the only one having trouble with getting apps at the app store?

I am having all kinds of trouble with the apps store. Am I the only one?

No problems here... I am redeeming codes and downloading apps for my organzation right now.

Still having trouble with audio on Macbook Pro

I had posted a discussion board earlier on this issue. I've been having trouble with audio for certain videos on youtube and basically any website embedded with a video. The audio works for a few seconds that doesn't or it doesn't work at all. My volume is up, not on mute, and the one on the video isn't on mute either. It's funny because I just tried watching a video on Firefox (as opposed to Safari) and it works. Could it possible be something with the settings for safari?

Try restarting your Mac, resetting your router, and resetting your modem. My cable internet has gotten slow at times as well, and when I reset my router everything cleared up.

STILL having trouble with in app purchases

Similar Messages

Maybe you are looking for