Still no cap lock

I still have been unsuccessful in trying to troubleshoot this cap lock problem. I have tried resetting and restoring the phone with no luck. My cap lock feature has ceased to work. Does anyone have any suggestions?
I called the support line and the tech had no clue that the phone had that an cap lock setting.

MHADDOX,
Caps Lock is acheived by quickly tapping the Capital Letter Button (The Up Arrow on the left side of the keyboard). If I tap mine twice fast, it turns BLUE in color, designating the CAP LOCK is ON!
Give er a go!
Gunny

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