Still no Contacts sync in Mavericks 10.9.3

Mavericks 10.9.3 says "Adds the ability to sync contacts and calendars between a Mac and iOS device using a USB connection"
I updated Mavericks to 10.9.3, iTunes to 11.2.2, but when I connect my iPod classic iTunes doesn't show any place to sync contacts and calendars. What am I missing?

Hi Michael,
Syncing contacts to an iPod classic is explained in this article -
iTunes 11 for Mac: Sync contacts, calendars, and other info with iPod, iPhone, or iPad
http://support.apple.com/kb/PH12117
Specifically -
Sync contacts and other info with iPod nano or iPod classic
Connect your iPod to your computer and select your device.
Select Sync, and then select options.
Your contact and calendar information is updated on your iPod each time you connect it to your computer. You can also update your information anytime your device is connected by choosing File > Sync iPod in iTunes.
If you have problems syncing, try syncing only certain information. For example, deselect the Sync checkboxes on the Music, Photos, Podcasts, and Video panes, and try syncing only Info.
Thanks for using Apple Support Communities.
Best,
Brett L

Similar Messages

No calander or contact sync with mavericks

Whats up with sync..... I really need it to work!!!!!

The general advice on the web is that with Mavericks you need to sync using iCloud. I did this, but things still aren't syncing. It's a serious problem. I think I'll try talking to the Apple store people.

HT5262 Is it possible to configure a device to automatically back up to a computer, but still have Contacts sync between multiple devices via iCloud?

I'd like my iPhone to automatically backup whenever I plug it into my computer to recharge, but still utilize iCloud for syncing contacts between devices.
It looks like this can be done manually, but setting backup to iCloud, disabling backup of things I don't want (eg Camera Roll because it's too big), and then selecting a manual backup in iTunes when I plug it in.
The problem with that is I'm afraid I'll forget to manually back it up. I'd feel much more comfortable knowing my iPhone is backed up everytime I plug it in. But, now that I have a new iPad, I'd like it to be able to get the latest version of my contacts.
Any suggestions?

not all to each, just duplicating our current system. Each user has a few hundred mb of files (on average) and there is a common drive with a few hundred gb.
Right now the assumption by Microsoft is that each user will individually install the local Onedrive app and sync their C: drive documents folder to their Onedrive. In our case we have the documents stored centrally and the onedrive app will not sync a network
folder. I am looking for some method of making it happen.

Contacts sync ****

In Feb this year I tried to get rid of my Palm V and bought an iPod Touch.
I was a happy man until end of June. Then contact sync **** broke out.
I had to move to a different laptop that runs Outlook 2000 instead of Outlook 2003.
Step #1: Try synching as usual
Result #1: The contact sync won't work. No contacts are trashfered any way.
Suggested solution #1: Read the FAQ of this forum
http://discussions.apple.com/ann.jspa?annID=746 and find the article
Troubleshooting iPhone and iPod touch contact and calendar syncing via USB on Windows http://docs.info.apple.com/article.html?artnum=305845
which gives you some advice what do
Step #2: Try advice from http://support.apple.com/kb/TS2051 (Outlook 2000) not supported - install Office 2007
Result #3: The contact sync won't work. No contacts are trashfered any way.
Step #3: Try advice number 1: Reset Sync History
Result #3: The contact sync won't work. No contacts are trashfered any way.
Step #4: Try advice number 2: Disable third-party Outlook add-ins
Result #4: The contact sync won't work. No contacts are trashfered any way.
Step #5: Try advice number 3: Attempt to sync content in a new Windows user
Result #5: The contact sync won't work. No contacts are trashfered any way.
Step #6: Try advice number 4: Reinstall the iTunes software
Result #6: The contact sync won't work. No contacts are trashfered any way.
Step #7: Try reinstalling Office 2007
Result #7: The contact sync won't work. No contacts are trashfered any way.
Step #8: Write an article in this forum
http://discussions.apple.com/thread.jspa?threadID=2063024&tstart=0
Result #8: no answers still The contact sync won't work. No contacts are trashfered any way.
Step #9: Try upgrading Office 2007 to Service Pack 2
Result #9: The contact sync won't work. No contacts are trashfered any way.
Step #10: Try diagnostics of Office 2007 under help/diagnostics
Result #10: The contact sync won't work. No contacts are trashfered any way.
Step #11: Check outlook options and ma outlook standard e-mail, calendar and contact program
Result #11: The contact sync won't work. No contacts are trashfered any way.
Step #12: Write another article in this forum:
http://discussions.apple.com/thread.jspa?threadID=2077382&tstart=0
Result #12: Suggestion to file a bug report with Apple
Step #13: File a bug report via http://apple.com/feedback/iphone.html
Result #13: No answer from Apple
Step #14 to #99999: lookup more articles in this forum and via google
Result #14: Contact Sync **** is the name for this! See
http://tech.kateva.org/2008/10/mobileme-microsoft-outlook-exchange.html
So at least since October 2008 there has been a lot of trouble with this Sync business on iPhone and iPod touches. In July 2009 the problem persists and no easy to find news from Apple on the issue.
I'm dreaming of the time where my Palm V used to do the job - a push of a button and synching is done - it's been like that for more than 10 years with that device. With Apple I was hoping to improve to photo synching - all I can do now is using the dreadful Windows Address book. I could also buy some Apple gear. But I won't yet since I think Apple should get it's software right on any platform - not just the one they built themselves.
What do you think - will there be a solution any time soon that helps fixing sync **** problems like the one describe above?

I know it may not make you feel any better, but I've not had any trouble with a 1st Generation or a 3G with syncing with Outlook 2003 or 2007. Both phones are still working flawlessly. Let me ask you as couple of questions about your problem. Is contact syncing the only thing that is not working? Have you been able to see your phone in iTunes and does Calendar sync?
For photos you mention, does the computer recognize the iPhone in My Computer under Scanners and Cameras? If so, you should be able to transfer photos the same way you do from any other digital camera. You would just use the same software you use for that purpose, or you can just click on the iPhone in the Scanner and Camera section and copy the photos from there.

I upgraded to the Samsung Galaxy S5 two months ago. I'm still unable to sync or move contacts from the phone into my 2012 Toyota Camry. I've been to the dealership to have them look at my car. It also has been tried in 2 different 2014 models. I don't kno

I upgraded to the Samsung Galaxy S5 two months ago. I'm still unable to sync or move contacts from the phone into my 2012 Toyota Camry. I've been to the dealership to have them look at my car. It also has been tried in 2 different 2014 models. I don't know if it's a Verizon/Samsung issue but I'm quite upset about it. I would have stayed with the S4 if I had know so many issues were on the horizon. I need a fix. Please help.@

carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

Apple Mail STILL does NOT sync with GMAIL...even with Mavericks 10.9.2...why?

Apple MAIL still does not sync well with Gmail.
I have to close Apple Mail program down, re-load it, select "synchonize all accounts." Then MAYBE it will finally sync up. If not, I do this again and again. Then, randonmly it seems, it finally syncs.
My iOS devices sync instantly and accurately 100% of the time. When I pull down the inbox to update, it does so almost at once. Accurately.
WHY does Mavericks APPLE MAIL have so many issues STILL!? Worked fine before Mavericks? Is there a solution?
Mike

I'm not sure if you were seriously asking or just looking for a place to vent, but I've read a lot about this topic and so I'll give a brief reply.
Unfortunately, I've not seen a solution to this problem. Many people have had success with various "voodoo" solutions (re-starting or some variant) but there's really been no reliable, consistent answer to this problem. Most people seem to think that syncing was improved (but was not completely fixed) with the 10.9.2 update. The only "solution" I've seen is to move off of GMail.
As to WHY this is happening, well, again I've not seen anybody diagnose the problem in any scientific way, but the consensus seems to be that this problem started because Apple modified the way the Mail program stored and indexed a GMail account. Many people (including you) say "it worked fine before" and yes perhaps it did, but there was a big problem lurking.
As you might know, Google moved off the mail standard when they created their mail system. Now, this is a rant for another post, but IMO by doing that they should have provided code for 3rd-party mail clients to use their new mail system properly. But of course that would defeat any competitive advantage their own client had, so instead all they did was support an IMAP interface.
The problem is that when an email arrives at your GMail account, it is in your Inbox and also in the "All Mail" folder. This is not in concert with IMAP protocol where a message is only in one folder. So a naive IMAP email client downloads such a message twice. If a message happens to be in a several folders (tags in GMail-speak), an IMAP client downloads it several times. It might have looked like it was "working fine" to you, but for people who have many gigabytes of mail, this duplication is a big problem.
Likewise, if you search for an email, an unaware IMAP client will find it in multiple folders, and report back each copy. Anyway, you get the idea. Apple tried to improve their Mail client to support this, and unfortunately they have a big bug. Well, I say "big" because it really annoys me. Apparently it must be not be affecting a large percentage of Mavericks users or else they would have fixed it by now. Even more annoying, there's no "switch" to get Mail to act like a dumb IMAP client again. It appears to detect that it is talking to GMail and this new system kicks in automatically. (Perhaps this could be tricked by using some kind of proxy?)
So why is this not happening on iOS? Well, again, nobody knows for sure (and Apple isn't saying), but the theory is that they didn't implement this complex scheme on iOS (yet). Maybe they were first testing it out on Mavericks, or perhaps they didn't think it was worth the trouble because on iOS the Mail caches are typically much smaller. On a desktop machine, usually there is a copy of all your IMAP mail sitting on the disk. On a mobile device, only a few messages are kept around at any time.
Sorry I don't have more info to give at this time. Good luck.
Bark.

Contact syncing still flawed

Hi there everybody and season Greetings.
I find it hard to believe that after so many years of contact-syncing among the OSX address book and portable devices, this basic feature still doesn't work as one would expect. I know merging and syncing is a complex issue but I am very disappointed as what isn't working should be a very basic feature.
Here is my story:
I had nicely revised all my address book entries in order to remove all multiple entries as well as doing the necessary trimming ending up with exactly 800 entries.
I also decided to give Google GMail syncing another shot after having been sorely disappointed a few times with it in the past.
In order to play this game safely and with a minimum number of variables, I first exported a full back-up of my OSX addressess to a brand-new GMail account created purposedly. I knew about the limitations I was going to face but wanted to try anyway.
As exporting the contacts to GMail works only when syncing a device, I hooked up my iPhone and started to sync. Believe it or not I ended in my GMail contacts with 813 instead of the initial 800 but that is not all, the worst has yet to come.
As I wanted to keep things as simple as possible I decided to just move back to the original copy I had saved.
I unchecked the "Sync Google contacts" box in both, iTunes AND the Address Book preferences, imported the backup into my computer address book and tried a full new Syncronization of my contacts.
Much to my surprise, in the iPhone contacts I am now left with all my entries without any info further to just Name and Surname.
Can anybody explain this to me?
The total number of entries is back to 800 now, actually 799 as I tried removing one entry from the iPhone to see if this was triggering the sync but it didn't.
*Repeating the syncing process several times does not fix the issue.*
*Entries in OSX Address book look allright but no info more than Name of contact are available on the iPhone.*
Of course I have tried opening closing the Address Book on my mac, re-starting iTunes, restarting the iPhone, re-starting the computer, all to no avail.
Everything is syncing nicely (movies, calendars, you name it) but the contacts.
As I have run out of options I wonder if there is anybody out there with some ideas?
I spent the morning of December 26th trying to fix this.
What a bitter present did I get from Apple on this Christmas..

Thanks for your reply, Allan.
I tried everything I could think of. When I wrote syncing "several times" I actually ment exactly what you are suggesting, replacing all data in the iPhone with the one available on the computer, that is, hence the multiple syncs.
I now went as far as starting a trial account with mobile.me only to find that the problem is more serious than I thought.
My contact list (I am using the backup I created before experimenting) looks fine on my Mac/s.
Exporting and syncing to MobileMe shows exactly the same issue I described before.
All my (799) contacts are now online on me.com but none of the info I want such as phone number, home address and so on are available. To add insult to injury, they are all available on my Google-GMail contacts.
I am flabbergasted!
It seems like something is wrong with the way the Address Book is exporting data.
Yes but.. what?
Luckily I have several copies of my data, last but least, a Time Machine backup, but still can't figure out where to go from here.

STILL Having Trouble Syncing Contacts and Calendar

My iphone sync is freezing up on either the contacts sync or calendar sync. I have read about all of the other people having problems and have already tried reseting sync history as well as syncing without ical and contacts checked. Resetting sync history made no difference and of course it syncs with ical and contacts unchecked but that does not really solve the problem as I need to have those items sync also. Are there any other things I can try, this is a huge disappointment!!

... got exactly the same problems.
The iPhone starts to write the backup while syncing contacts and calenders but then it crashes and nothing has changed in the entries.
The only way to get the contact and calender entries is to overwrite the iPhone entries, so I only can sync content from my Mac to the iPhone, not the other way around.
Apple, please solve this problem!

Why is contact sync from iphone or ipad to local iMac address book gone?

An option for syncing contacts from iphone or ipad to iMac seems to be gone. From searching other posts on this topic, I see where contact sync is now "through iCloud" but is this the EXCLUSIVE choice for syncing contacts? In other words, there is no longer any sync of contacts NOT through iCloud; I cannot sync contacts from my iPhone to my iMac without it all being stored in the cloud.
This is absurd. My iCloud was hacked (not a password issue on my iMac or any local trojan/etc there are support threads about this) and tons of spam sent to my contacts when I used to sync through the cloud. I turned off iCloud sync for contacts and opted instead to sync from phone to mac and from iPad to mac and this was working just fine, keeping me nice and updated every day no matter where I modified any contacts.
Now it seems that is no longer possible. Is this by design? Why on earth was this removed? Is it a "feature" of these new products to remove working sync methods and force everything through the cloud??

The ability to sync contacts, calendar and browser bookmarks directly from a Mac running Mavericks to an IOS device via USB or WiFi has indeed been removed. Synching through iCloud, Exchange, WebDAV or a similar cloud service is the only option now. You can comment to Apple in this issue via their feedback page, if you wish:
http://www.apple.com/feedback/macosx.html
Regards.

Outlook Shared Contacts Sync Issue

**Before i start, i posted this in the Outlook section and was told to post it the Outlook for Exchange section.. So i posted this in the Outlook for Exchange section and the Moderator tells me to post it in the
Outlook section.. So i'm being thrown in a loop back and forth between two forums. Please help me either post it in the correct section or help me with my issue. Links to my posts are at the bottom of this re-post.**
I have a user who adds emails to the "Notes" section of a shared contact. It has worked in the past. She now drags and drops the email into the notes folder, it shows that the email was added, she saves the contact, closes the contact,
then reopens the contact and the information/email that was added is no longer there.
Also, when she opens up the contact, on the top of the window it says "This item was not completely updated during the last server synchronization"
On the bottom of the contact's window it says "Last modified by [email protected] on 11/19/2014" So it doesn't seem to have updated for about 5 months.
The user is on Outlook 2010 - Cached Mode - Windows 7
We use Exchange 2013
We have checked her sync issues folder and see two messages pertaining to this shared contact.
First message:
14:16:33 Message class: {SU:IPM.Contact}
14:16:33 Contact Conflict Resolution
14:16:33 Local subject: {SU:Ingrid CFA}
14:16:33 Remote subject: {SU:Ingrid CFA}
14:16:33 Local Message Entry ID: {CB:70, LPB:0x00000000AFA1EF859AE6504792345849F0F0C4140700E9345E3213702241A10CFA6D622F656C000001FFFB240000DBEC5D21812CC942B34B4111BD5F0D3300017B8B40200000}
14:16:33 Remote Message Entry ID: {CB:70, LPB:0x000000007524BE6B5A3B5E4382F176DC9F66C4DE0700E9345E3213702241A10CFA6D622F656C000001FFFB240000DBEC5D21812CC942B34B4111BD5F0D3300017B8B40200000}
14:16:33 Local Message ChgKey: {CB:20, LPB:0xD7D33145CC21034ABB74B571156377D000174173}
14:16:33 Remote Message ChgKey: {CB:22, LPB:0x8979D80AC4A8874A871E528FE6AC747F00004F6A9170}
14:16:33 Local Message PCL: {CB:268, LPB:0x161E914ECBC493AC4DB8B2AF029E78C12E0000001317841620B5DB08ECAA48428A9EFC2F9C38593200000365FB6B142C5B7C2DE3E3674D8036C55574F581140001991C142D56F92C21695244880EA94B73C5F9F000011F9A1656474D622DDFC640AE23640306698C0D00000675A6931667233CF272684543A43008D46655DACB00000460EDF0167A7D3852E0F5AA41B6E04DEED86D0A090000BA3D086C16A33B60E3AD0C7C45BCD9DCEEA91B3A0200000008526714C35DB6FE77E94949A11DF79D4584CC7D0003C18F14D7D33145CC21034ABB74B571156377D00017417316DBEC5D21812CC942B34B41
14:16:33 Remote Message PCL: {CB:268, LPB:0x161E914ECBC493AC4DB8B2AF029E78C12E0000001317851620B5DB08ECAA48428A9EFC2F9C38593200000365FB6B142C5B7C2DE3E3674D8036C55574F581140001991C142D56F92C21695244880EA94B73C5F9F000011F9A1656474D622DDFC640AE23640306698C0D00000675A6931667233CF272684543A43008D46655DACB00000460EDF0167A7D3852E0F5AA41B6E04DEED86D0A090000BA3D086C16A33B60E3AD0C7C45BCD9DCEEA91B3A0200000008526714C35DB6FE77E94949A11DF79D4584CC7D0003C18F14D7D33145CC21034ABB74B571156377D00015153716DBEC5D21812CC942B34B4
14:16:33 Checking local modifications
14:16:33 Compare property: 0x0037001F
14:16:33 Table critical stop property: 0x0E13000D
14:16:33 Local modification: {18:16:16.0620 21/04/2015
[DD/MM/YYYY]}
14:16:33 Remote modification: {14:51:54.0059 19/11/2014
[DD/MM/YYYY]}
14:16:43 HRESULT: 0x8004010F
14:16:43 HrCreateConflictItem failure
14:16:43 HRESULT: 0x8004010F
14:16:43 HrConfMsgKeepWinner failure
Second message:
14:16:33 Synchronizer Version 14.0.7147
14:16:33 Synchronizing Mailbox 'Lisa Love'
14:16:33 Synchronizing local changes in folder 'Brent Brader
- Hedge Fund Investors'
14:16:33 Uploading to server '[email protected]'
14:16:43 Error synchronizing message 'Ingrid CFA'
14:16:43
[0-0]
14:16:43 Moved a message that failed synchronization to 'Local
Failures'. Message subject -> 'Ingrid CFA'. You can view this message in your offline folder only.
14:16:46 Done
I've checked other posts online and couldn't quite figure out a solution to this issue. Any help or direction would be appreciated.
Thanks in advance,
John
My first post:
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-shared-contacts-sync-issue/d10b10f3-b4f2-4e31-bb2d-b24fdc0920a9?rtAction=1430142184379
My second post:
https://social.technet.microsoft.com/Forums/office/en-US/b4ca088a-c820-4912-a25f-661aac56443f/outlook-shared-contacts-sync-issue?forum=exchangesvrclients

Hi Allen,
Neither are correct. They open a contact in their address book and drag the email into the "Notes" section of the contact. So they do not drag the email into the Notes section of Outlook nor the Contacts section to create a new contact.
There are no errors. I have a screenshot with an example contact card but i can't add it because it says i need to verify my account.. I'm not sure how to do that. I already clicked on the verification email. For example. An email
to me from Bill titled "company announcement" is dragged into the notes section of in Bill's contact card. This is so that i can go to my contacts, click on bill's card, and see emails from him that are important saved inside his contact card.
After dragging the email into this location, I hit save and close the contact card. Usually the email stays there in the notes section but lately when I reopen the contact card, the email that I dropped into the Notes section has disappeared. Other
emails are still in the Notes section but new ones just don't stay.
Just tried doing a Send/Receive All and same issue. User is in cached mode because they have a large mailbox. Can try online mode. Do you know if the Notes section in the contact list has
a size limit?

TS4062 Tried all Apple suggested resolutions and still can't sync using wifi

Anyone out there still having wifi syncing issues? Can't get Itunes to recognize device and my Iphone is shaded grey even with it connect to wifi.

Try locating your account first - http://support.apple.com/kb/HE34 - then contact support for assistance if you'll have a hard time doing so.
https://expresslane.apple.com

HT1692 My Contacts synced once to my iPod, how do I get them to sync again with updates?

My Outlook Contacts synced to my iPod once (after finally finding out how to so that). Since then it has never synced with Contacts again. It syncs the music just fine. Some instructions I have read mention an "Info Tab" after selecting the device. I have not seen this info tab. So I can't even get past the second step to sync Contacts to my iPod. I have updated the iTunes application once since that time. The screen view was noticeably different after that. A left sidebar was no longer there. Perhaps some of the necessary things to select for syncing Contacts are now hidden.

It's hard to say what would cause that but I doubt you are doing anything wrong. They only way you could intentionally make you contacts or calendars disappear is if you either turn off iCloud syinc for contacts and calendars in Settings>iCloud or signed out of your account.
If it continues to happen, you might want to completely sign out of your account, then sign back in. To do this, you would want to start by saving any photo stream photos that you want to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. Then go to Settings>iCloud, tap Delete Account, provide your password and choose Delete from My iPhone when prompted (your data will still be in iCloud), then sign back in.

EPub books not syncing between Maverick iBooks and iPad

The books on my Mac won't sync to my iPad. I can read them fine on my laptop but can't transfer them. I tried moving the files to ~/Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks/Books as was suggested somewhere here but they still won't sync. I cannot buy ebooks from the iBook store because there is none in my country; how am I supposed to read them on my iPad/iPhone?

Hey, calm down everyone.
There IS indeed a solution to this. You only have to do 2 simple steps that all your books are wirelessly updated no matter where you annotate them, on Mac with Mavericks or on iDevices running iOS7.
On Mvericks, the auto update feature is already set to be syncing. Go to the iBooks Preference > General and check the Sync Notes, bookmarks etc. This is a default setting. So there's nothing to do.
Then go to your iDevice and open up Settings > iBooks > Check the Sync Bookmarks and Sync Collections.
Then comes the magic. Everything will set up and sync automatically. Everything from notes, highlights and colections.
Voilla!

Random Contacts sync errors

We keep encountering Contacts sync errors. We are syncing two Macs/Lion and two iPads. There is no pattern as to where the correct contact entry was created - could by any of the four devices. We don't create on icloud.com, only use that for troubleshooting and manual repair.
I am 90% sure that all of these errors are of the form [change made to device] but [no change made to iCloud.com]. If the dbms on iCloud.com doesn't register the change it will obviously not be propagated.
Repair tip: but only if the "good contact" is on a Mac. Export the contact as a VCF to say desktop (only one works, no multiples). Then drag the "good VCF" onto the Safari/iCloud/Contacts window - slow and careful until you see the + cursor. Drop it there - audit success by watching for "Importing..." in the status bar.
Q1: Is there a way to generate a "differences report", at least pairwise - say Mac Pro vs. iCloud.com? This problem has been happening for at least a month - too long to rely on failing memories as to what changes have been made.
Q2: What about a Contacts report sorted by modification date (mod dates seem to have gone away)?
I've examined all of the Apple iCloud support articles - these are good for initial troubleshooting, but do not apply to this problem.

I am 90% sure I have resolved the cause of these sync errors. It was because our MacBook Pro and Mac Pro both had Address Book/Preferences/General/Default Account set to the local Mac contacts.
I have now changed the Default Account to iCloud. I hope this still works OK when we do not have Internet access (common as we live on our boat in the South Pacific).

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. when I try to donwload this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. When I try to download this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?

Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers.

Still no Contacts sync in Mavericks 10.9.3

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