Still No Download of Elements 9

I am growing frustrated. Three days and stilkl no download success., I have a serial number number but it doesn't do me any good. I have Download Assistant but can get no further. Any suggestions (other than stick with Picasa)? Thanks.

Anyone that tries to help in the forums will only be repeating the same information that was provided in your other posting(s) for this same matter.
As far as downloading goes, use the link you were provided and be very careful about following the instructions to the letter.  Otherwise the download will not work properly.
If you have an issue with the serial number, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

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    Downloadable installation files available:
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