Still no download of November 2012 update
I am still not able to update this last apple tv version. I have restted, restarted, everytime I try it the dwn fail? Why? What can I do? How do I make this go away? Is this a known problem? Is Apple going to do anything about it?
Welcome to the Apple Community.
If you are using ethernet, try the update with wifi.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.
If when you choose restore you get a message that the device cannot be found, download the file below
Apple TV Software Restore 5.1.1 (2nd generation)
Apple TV Software Restore 5.1.1 (3rd generation)
Then hold down the option key while choosing restore and select the downloaded file when prompted.
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OttoThanks LN.
I tried. It would not download. A drop down notice said an error had occurred and to return to the purchase page; which I have done on numerous occasions. (What I am to do on the purchase page I am not sure, other than to click on purchases and see that the same iPhoto download is available. By the way, this was not purchased. It just showed up with two other items free items, which did download nicely.)
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We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.
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Hi filmman,
first of all: WELCOME TO THE DISCUSSIONS!
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