Still no fix for Photoshop Install / Update Error? (Exit Code 15 - inconsistency in installer db)
I have tried every suggested fix to no avail... what gives Adobe?
- Removed all versions of Photoshop
- Started in safe mode
- Used cleaner tool
- Used plist method
All apps update except Photoshop and I can't install at all on other MacBook Pros.
Can we please get a fix for this? So many threads on this topic from other customers!!!
After using the Adobe Clean tool, I checked its output log and it mentioned it couldn't find a "caps.db" in the Common Files/Adobe/caps/ folder under Program Files or Program Files (x86).
So what I did: I manually deleted the Adobe folders from:
- Program Files
- Program Files (x86)
- Program Files (x86)/Common Files
After that, I was able to install successfully Photoshop CS5.1 and at this very moment I'm able to install PS CS6 (it's been already 50% of the installing progress).
So far, this action of deleting the Adobe folders from my Program Files folders seems to be sorting out the matter...
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Better solution for Photoshop CC update error U44M1P34
How can I fix Photoshop CC update error U44M1P34 without uninstalling ALL OF MY ADOBE PRODUCTS !?
Hello. I'm having the same problem to install the update Photoshop and Bridge.
The error is U44M1P34 and I've done the procedure of uninstalling and reinstalling the Adobe applications. It did not work.
I suspect that is because I use Windows 8 in Brazilian Portuguese, which makes the Program Files directory call up Arquivos de Programas. I suspect that the application of the CC does not recognize the name.
Please, help me find a solution.
Thanks -
Adobe Muse CC will not install, Get Error "Exit Code: 7"
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Thanks much!See the following help document:
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http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html -
Install failed with exit code 11?
Hi,
I am trying to deploy a language pack and set the override language to English-US which I have created 2 programs for in my package. When the first program runs I am getting an error in the execmgr.log that "Install failed with exit code 11" Any
ideas what this means? When I run this command manually on the machine it works fine:
"C:\WINDOWS\System32\Dism.exe" /online /add-package /packagepath:"en-us\lp.cab"
I checked the dism.log as well but I don't see any errors. Both logs are below, any help or suggestions would be greatly appreciated TIA
<![LOG[Command line = "C:\WINDOWS\System32\Dism.exe" /online /add-package /packagepath:"en-us\lp.cab", Working Directory = C:\WINDOWS\ccmcache\4j\]LOG]!><time="08:00:28.447+300" date="01-27-2015" component="execmgr"
context="" type="1" thread="4976" file="scriptexecution.cpp:352">
<![LOG[Running "C:\WINDOWS\System32\Dism.exe" /online /add-package /packagepath:"en-us\lp.cab" with 32bitLauncher]LOG]!><time="08:00:28.447+300" date="01-27-2015" component="execmgr" context=""
type="1" thread="4976" file="scriptexecution.cpp:370">
<![LOG[Created Process for the passed command line]LOG]!><time="08:00:28.509+300" date="01-27-2015" component="execmgr" context="" type="1" thread="4976" file="scriptexecution.cpp:513">
<![LOG[Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramStartedEvent
AdvertisementId = "LIA20115";
ClientID = "GUID:428D91E4-84BD-4740-97D9-9177C39FA3F0";
CommandLine = "\"C:\\WINDOWS\\System32\\Dism.exe\" /online /add-package /packagepath:\"en-us\\lp.cab\"";
DateTime = "20150127130028.509000+000";
MachineName = "";
PackageName = "";
ProcessID = 2012;
ProgramName = "Install";
SiteCode = "";
ThreadID = 4976;
UserContext = "NT AUTHORITY\\SYSTEM";
WorkingDirectory = "C:\\WINDOWS\\ccmcache\\4j\\";
]LOG]!><time="08:00:28.509+300" date="01-27-2015" component="execmgr" context="" type="1" thread="4976" file="event.cpp:715">
<![LOG[Raised Program Started Event for Ad:LIA20115, Package:LIA002A0, Program: Install]LOG]!><time="08:00:28.509+300" date="01-27-2015" component="execmgr" context="" type="1" thread="4976"
file="executioncontext.cpp:459">
<![LOG[Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="LIA002A0",ProgramID="Install", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l]LOG]!><time="08:00:28.509+300"
date="01-27-2015" component="execmgr" context="" type="1" thread="4976" file="event.cpp:405">
<![LOG[Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="LIA002A0",ProgramID="Install", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l]LOG]!><time="08:00:28.509+300"
date="01-27-2015" component="execmgr" context="" type="1" thread="4976" file="event.cpp:405">
<![LOG[MTC task with id {B7EEE891-740D-4762-8D2B-BA2D7E351F1D}, changed state from 4 to 5]LOG]!><time="08:00:28.525+300" date="01-27-2015" component="execmgr" context="" type="1" thread="5904"
file="execreqmgr.cpp:6288">
<![LOG[Program exit code 11]LOG]!><time="08:00:28.650+300" date="01-27-2015" component="execmgr" context="" type="1" thread="2488" file="scriptexecution.cpp:676">
<![LOG[Looking for MIF file to get program status]LOG]!><time="08:00:28.650+300" date="01-27-2015" component="execmgr" context="" type="1" thread="2488" file="executionstatus.cpp:282">
<![LOG[Script for Package:LIA002A0, Program: Install failed with exit code 11]LOG]!><time="08:00:28.650+300" date="01-27-2015" component="execmgr" context="" type="3" thread="2488" file="executionstatus.cpp:252">
<![LOG[Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramErrorEvent
AdvertisementId = "LIA20115";
ClientID = "GUID:428D91E4-84BD-4740-97D9-9177C39FA3F0";
DateTime = "20150127130028.650000+000";
ExitCode = "11";
MachineName = "";
PackageName = "LIA002A0";
ProcessID = 2012;
ProgramName = "Install";
SiteCode = "";
ThreadID = 2488;
UserContext = "NT AUTHORITY\\SYSTEM";
]LOG]!><time="08:00:28.650+300" date="01-27-2015" component="execmgr" context="" type="1" thread="2488" file="event.cpp:715">
<![LOG[Raised Program Error Event for Ad:LIA20115, Package:LIA002A0, Program: Install]LOG]!><time="08:00:28.650+300" date="01-27-2015" component="execmgr" context="" type="1" thread="2488"
file="executioncontext.cpp:572">
<![LOG[Execution is complete for program Install. The exit code is 11, the execution status is FailureNonRetry]LOG]!><time="08:00:28.665+300" date="01-27-2015" component="execmgr" context="" type="1"
thread="1956" file="execreqmgr.cpp:4165">
<![LOG[Requesting MTC to delete task with id: {B7EEE891-740D-4762-8D2B-BA2D7E351F1D}]LOG]!><time="08:00:28.681+300" date="01-27-2015" component="execmgr" context="" type="1" thread="1956"
file="executionrequest.cpp:9041">
<![LOG[MTC task with id: {B7EEE891-740D-4762-8D2B-BA2D7E351F1D} deleted successfully.]LOG]!><time="08:00:28.681+300" date="01-27-2015" component="execmgr" context="" type="1" thread="1956"
file="executionrequest.cpp:9070">
<![LOG[Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="LIA002A0",ProgramID="InstallEN", actionType 10l, value Result:FALSE, user NULL, session 4294967295l, level 0l, verbosity 30l]LOG]!><time="08:00:28.697+300"
date="01-27-2015" component="execmgr" context="" type="1" thread="1956" file="event.cpp:405">
<![LOG[Deleting request for program Install. Failing parent program InstallEN]LOG]!><time="08:00:28.697+300" date="01-27-2015" component="execmgr" context="" type="1" thread="1956" file="execreqmgr.cpp:8147">
<![LOG[Requesting MTC to delete task with id: ]LOG]!><time="08:00:28.697+300" date="01-27-2015" component="execmgr" context="" type="1" thread="1956" file="executionrequest.cpp:9041">
<![LOG[This execution request does not have a corresponding task in MTC.]LOG]!><time="08:00:28.697+300" date="01-27-2015" component="execmgr" context="" type="1" thread="1956" file="executionrequest.cpp:9059">
<![LOG[Requesting MTC to delete task with id: {B7EEE891-740D-4762-8D2B-BA2D7E351F1D}]LOG]!><time="08:00:28.697+300" date="01-27-2015" component="execmgr" context="" type="1" thread="1956"
file="executionrequest.cpp:9041">
<![LOG[This execution request does not have a corresponding task in MTC.]LOG]!><time="08:00:28.697+300" date="01-27-2015" component="execmgr" context="" type="1" thread="1956" file="executionrequest.cpp:9059">
<![LOG[Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="LIA002A0",ProgramID="Install", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l]LOG]!><time="08:00:28.697+300"
date="01-27-2015" component="execmgr" context="" type="1" thread="1956" file="event.cpp:405">
015-01-27 08:00:28, Info DISM DISM.EXE:
2015-01-27 08:00:28, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2015-01-27 08:00:28, Info DISM DISM.EXE:
2015-01-27 08:00:28, Info DISM DISM.EXE: Host machine information: OS Version=6.3.9600, Running architecture=x86, Number of processors=4
2015-01-27 08:00:28, Info DISM DISM.EXE: Dism.exe version: 6.3.9600.16384
2015-01-27 08:00:28, Info DISM DISM.EXE: Executing command line: "C:\WINDOWS\System32\Dism.exe" /online /add-package /packagepath:"en-us\lp.cab"
2015-01-27 08:00:28, Info DISM DISM Provider Store: PID=5984 TID=4336 Getting Provider FolderManager - CDISMProviderStore::GetProvider
2015-01-27 08:00:28, Info DISM DISM Provider Store: PID=5984 TID=4336 Provider has not previously been encountered. Attempting to initialize
the provider. - CDISMProviderStore::Internal_GetProvider
2015-01-27 08:00:28, Info DISM DISM Provider Store: PID=5984 TID=4336 Loading Provider from location C:\WINDOWS\System32\Dism\FolderProvider.dll
- CDISMProviderStore::Internal_GetProvider
2015-01-27 08:00:28, Info DISM DISM Provider Store: PID=5984 TID=4336 Connecting to the provider located at C:\WINDOWS\System32\Dism\FolderProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2015-01-27 08:00:28, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2015-01-27 08:00:28, Info DISM DISM.EXE:
2015-01-27 08:00:28, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
2015-01-27 08:00:28, Info DISM DISM.EXE:Thanks, it seems as though it is not doing anything now. I just see that the policy has arrived in the log below but it is not installing it? The dism.log hasn't changed at all so it seems that it isn't even executing the command now? Am I missing something
else? I even tried re-advertising it though client center.
Command is now:
C:\WINDOWS\sysnative\Dism.exe /online /add-package /packagepath:"en-us\lp.cab"
<![LOG[Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="LIA002A0",ProgramID="InstallEN", actionType 45l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l]LOG]!><time="08:52:28.943+300"
date="01-27-2015" component="execmgr" context="" type="1" thread="5036" file="event.cpp:405">
<![LOG[Policy arrived for child program Install]LOG]!><time="09:12:48.440+300" date="01-27-2015" component="execmgr" context="" type="1" thread="3528" file="execreqmgr.cpp:6867">
<![LOG[Policy arrived for parent package LIA002A0 program InstallEN]LOG]!><time="09:12:48.487+300" date="01-27-2015" component="execmgr" context="" type="1" thread="3528" file="execreqmgr.cpp:6893">
<![LOG[Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="LIA002A0",ProgramID="InstallEN", actionType 6l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l]LOG]!><time="09:12:48.487+300"
date="01-27-2015" component="execmgr" context="" type="1" thread="3528" file="event.cpp:405">
<![LOG[Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramOfferReceivedEvent
AdvertisementId = "LIA20116";
ClientID = "GUID:428D91E4-84BD-4740-97D9-9177C39FA3F0";
DateTime = "20150127141248.502000+000";
MachineName = "";
ProcessID = 2012;
SiteCode = "";
ThreadID = 3528;
]LOG]!><time="09:12:48.502+300" date="01-27-2015" component="execmgr" context="" type="1" thread="3528" file="event.cpp:715">
<![LOG[The user has logged off.]LOG]!><time="09:36:59.174+300" date="01-27-2015" component="execmgr" context="" type="1" thread="4320" file="execreqmgr.cpp:5138"> -
IOS 6.0.1 update still no fix for App Store Purchased section
iOS 6.0.1 update still no fix for App Store Purchased section. Keep crashing after few seconds and kicked back to home.
Does apple even aware of this problem???Hi, thanks for your comment.
The steps that I have dines so far is similar to you I think. I have all so tried a restore on all my devices running 6.0.1 and still nothing. Have spoke to staff in an Apple shop and they were no help at all and kind said it was my devices that had the issue and nothing to do with anything at Apples end. Have all s spoke to staff in a premium retail seller of Apple products and again, no he,o what so ever. I think it's clearly a issue at Apples end with the serves sending out that data when request. IOS6 is full of bugs and runs so slow it silly.
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Is their a fix for photoshop elements 11 move tool? Not working with Yosemite OS upgrade.
Is their a fix for photoshop elements 11 move tool? Not working with Yosemite OS upgrade.
Hi,
We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
In the meanwhile, you have two options to work around this problem:
1. Option1: Use a mouse instead of the trackpad
2. Option2: Install a plug-in which should workaround the problem
Plug-in installation instructions:
1. Close Photoshop Elements
2. Download this zip file to a location you can easily find (e.g. your desktop)
3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
• For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
• For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.
If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
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Cannot Install Updates: Error 80070539
When trying to install available updates for W 7, I get a failure with the following error code:
results for "WindowsUpdate_80070539" "WindowsUpdate_dt000"
When I select the "get help with this error" link. the following appears
Suggestions:
Check your spelling
Try a different phrase
Browse the Table of Contents for Help
Other options to try:
Go online to get answers from other Windows users
Search the Windows Help website
Search IT Pro content on the Microsoft TechNet
website
I found no help in any of the above places
Jim McColl80070539 doesn't appear anywhere in my searches for a Windows Update error by that name.
There is a Win32 error code with the same name that appears to relate to security settings.
Also, quite a few of the search results mention the VSS service being related to this error.
Do you have a 3rd party firewall installed? Try updating with it turned off (don't forget to turn it back on!)
Do you have any 3rd party anti-spyware/anti-virus tools that may be blocking things?
Have you tried clearing your cache and then updating?
Have you tried turning off UAC (don't forget to turn it back on!)?
Have you tried clearing the Software Distribution folder? (this is just a shot in the dark)
To do this:
- open an elevated command prompt and type "net stop wuauserv" (without the quotes) and press Enter
- open an elevated instance of Windows Explorer, navigate to the Windows\SoftwareDistribution folder and delete everything inside of the folder (but not the folder itself).
- go back to the elevated command prompt window and type "net start wuauserv" (without the quotes) and press Enter to restart the service.
- then check for updates again.- John -
updated iTunes to latest version can'tairplay music but not a rented movie, is there a fix for this?, updated iTunes to latest version can airplay music but not a rented movie, is there a fix for this?
Do you really mean the latest, as in 11.0.1? That was supposed to include a fix for Airplay.
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Failed to install Ligthroom CC Exit Code: 9999 Please see specific errors below for troubleshooting. For example, ERROR: Summary 0 fatal error(s), 0 error(s) Mac
Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs -
Exit Code: 6 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 4 error(s) ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} ----------- ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546 ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\amorales\AppData\Local\Temp\{6A3B9341-4D14-415F-8A21-85327165545E}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} ----------- ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546 ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\amorales\AppData\Local\Temp\{6A3B9341-4D14-415F-8A21-85327165545E}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com -------------------------------------------------------------------------------------
Errors "Exit Code: 6," "Exit Code: 7"
Mylenium -
How can I disable notification for new install update for adobe??
How can I disable notification for new install update for adobe (adobe reader, flash player, etc.)
Is there way from SCCM2012 or group policy or any easy way?????
Please help meIf you mean the built-in functionality of Adobe Reader and Adobe Flash, it's different mechanism for both.
For the reader, check this guide for example:
http://www.adminarsenal.com/admin-arsenal-blog/bid/84409/Adobe-Customization-Wizard-XI-Tutorial
For flash, check this guide for example:
http://jthys.wordpress.com/2012/07/07/disable-automatic-updates-for-adobe-flash-shockwave-player-reader/
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I can't download Lightroom for some reason. I keep getting this error:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Photoshop Lightroom 5 5.4.0.0 Adobe Photoshop Lightroom 5.pkg_5.4 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1Link for Download & Install & Setup & Activation problems may help
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MUSE fails to install error; exit code 7. WIN 7 64 bit
I had a problem with MUSE and tried to remove and reinstall but when I tried to reinstall the software it tells me it has failed and gives me error; exit code 7. I tried to remove anything I could find and even tried the adobe cleanup tool. Finally I couldnt figure anything out and I removed all Adobe software but it still will not install. I am using windows 7 64 bit. ANY help would be apreciated, I need to get this back up and running.
Hi Reed,
Please try installing from here: http://helpx.adobe.com/muse/kb/installer-file-damaged.html.
Refer the article: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html in case of further issue.
Regards,
Romit Sinha -
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Mylenium -
OS X Lion: Fix for wireless not reconnecting when exiting sleep mode
http://www.tech-recipes.com/rx/18931/os-x-lion-fix-for-wireless-not-reconnecting -when-exiting-sleep-mode/
I have the same symptoms with a 2011 iMac and my Senheiser Bluetooth headphones.
10.7.3 did not correct this bug.
I'm also using MS Messenger and notification sounds are also buffered until the headphones are switched on.
I found other threads dealing with this bug :
https://discussions.apple.com/message/5962104#5962104
https://discussions.apple.com/message/12837199#12837199
http://apple.stackexchange.com/questions/26991/os-x-lion-mail-app-sound-effects- bug
https://discussions.apple.com/message/15856803#15856803
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"Success - in the Audio Midi Setup (Applications/Utilities) I changed the output to 2ch - 32bit Float and all the audio works well."
My headphones already had this setting, but internal speakers had 2ch - 24bit... is it a possible explanation ? Time will tell ...
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