Still no joy
I posted this on the old iChat AV forum and got some good information but no real solution, so I'm posting it here as well.
I recently upgraded to Leopard and tried to have a chat with my son in Miami. I got the same error message no matter which one of us tried to initiate the chat. The application timed out on his side and I got a message saying that he had ended the chat (although he had not). We're both using Intel imacs. He's using OS X 10.4. Any help would be appreciated. There are no firewalls. iChat worked fine prior to upgrade to Leopard. I have deleted and re-installed iChat twice with no change. Both of us can 'ping' the test buddy at appleu3test01 we just can't initiate an iChat session between our computers.
Here's the text of the message:
Date/Time: 2007-10-26 17:46:23.840 -0400
OS Version: 10.5 (Build 9A581)
Report Version: 4
iChat Connection Log:
2007-10-26 17:46:07 -0400: AVChat started with ID 1317383442.
2007-10-26 17:46:07 -0400: 0xfe45990: State change from AVChatNoState to AVChatStateWaiting.
2007-10-26 17:46:07 -0400: [email protected]: State change from AVChatNoState to AVChatStateInvited.
2007-10-26 17:46:13 -0400: 0xfe45990: State change from AVChatStateWaiting to AVChatStateConnecting.
2007-10-26 17:46:13 -0400: [email protected]: State change from AVChatStateInvited to AVChatStateConnecting.
2007-10-26 17:46:20 -0400: 0xfe45990: State change from AVChatStateConnecting to AVChatStateEnded.
2007-10-26 17:46:20 -0400: 0xfe45990: Error -7 (0xfe45990 cancelled the connection.)
2007-10-26 17:46:20 -0400: [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
2007-10-26 17:46:20 -0400: [email protected]: Error -7 (0xfe45990 cancelled the connection.)
Video Conference Error Report:
13.072134 @SIP/SIP.c:2719 type=4 (900A0015/0)
SIPConnectIPPort failed
Video Conference Support Report:
11.072026 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP sip:47922;branch=z9hG4bK634218b77108e985
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1244114203
Call-ID: e2131720-840c-11dc-8df9-c6119fce4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47922>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 744
v=0
o=rmichaelrice 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1056:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47922 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:2004044683
m=video 47922 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:4242363588
11.572429 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP sip:47922;branch=z9hG4bK634218b77108e985
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1244114203
Call-ID: e2131720-840c-11dc-8df9-c6119fce4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47922>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 744
v=0
o=rmichaelrice 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1056:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47922 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:2004044683
m=video 47922 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:4242363588
12.572890 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP sip:47922;branch=z9hG4bK634218b77108e985
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1244114203
Call-ID: e2131720-840c-11dc-8df9-c6119fce4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47922>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 744
v=0
o=rmichaelrice 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1056:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47922 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:2004044683
m=video 47922 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:4242363588
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
Local SIP port
0.000015 @:0 type=5 (00000000/16402)
Local SIP port
6.578666 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 120 bytes (3 entries).
11.025276 @Video Conference/VideoConferenceMultiController.m:1509 type=5 (00000000/0)
Initiate Conference To User Cert Version: u0 with 120 bytes of connection data.
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0x93314000 - 0x9344afff com.apple.imageKit 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x9344b000 - 0x93451fff com.apple.print.framework.Print 218 (220) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93452000 - 0x93504fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x93505000 - 0x93a1afff com.apple.WebCore 5523.10.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x93a1b000 - 0x93a74fff com.apple.opengl 1.5.4 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x93b3b000 - 0x93b98fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x93b99000 - 0x93b99fff com.apple.Cocoa 6.5 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93b9a000 - 0x93cd2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x93cd3000 - 0x93cd3fff com.apple.CoreServices 32 /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93dfa000 - 0x93f3ffff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x93f40000 - 0x93f47fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x93f48000 - 0x93f48fff com.apple.Accelerate 1.4 (Accelerate 1.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x93f49000 - 0x93fa5fff com.apple.htmlrendering 68 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x93fa6000 - 0x93fd5fff com.apple.AE 402 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x93fd6000 - 0x93fddfff com.apple.CoreGraphics 1.351.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x93fde000 - 0x93fe0fff com.apple.CrashReporterSupport 10.5.0 (156) /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9404e000 - 0x940dafff com.apple.LaunchServices 283 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x940db000 - 0x940f6fff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x940f7000 - 0x940f9fff com.apple.securityhi 3.0 (30817) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x940fa000 - 0x940fbfff libffi.dylib /usr/lib/libffi.dylib
0x940fc000 - 0x94183fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94184000 - 0x9418bfff com.apple.agl 3.0.9 (AGL-3.0.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x94199000 - 0x94199fff com.apple.ApplicationServices 34 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9419a000 - 0x94249fff com.apple.DesktopServices 1.4.2 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9424a000 - 0x95042fff com.apple.QuickTimeComponents.component 7.2.1 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x95043000 - 0x95052fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95053000 - 0x9505ffff com.apple.opengl 1.5.4 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x95060000 - 0x950acfff com.apple.QuickLookUIFramework 1.0 (168.0) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x950ad000 - 0x951aefff com.apple.PubSub 1.0.0 (59) /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x951af000 - 0x951befff com.apple.DSObjCWrappers.Framework 1.2 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x951cb000 - 0x9520dfff com.apple.NavigationServices 3.5 (160) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9520e000 - 0x9520efff com.apple.MonitorPanelFramework 1.2.0 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9520f000 - 0x9522efff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9522f000 - 0x95245fff com.apple.DictionaryServices 1.0.0 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x95246000 - 0x952f6fff edu.mit.Kerberos 6.0.11 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x952f7000 - 0x95315fff com.apple.QuickLookFramework 1.0 (168.0) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x95316000 - 0x95334fff com.apple.DirectoryService.Framework 3.5 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x95335000 - 0x95362fff com.apple.Accelerate.vecLib 3.4 (vecLib 3.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x95363000 - 0x953a7fff com.apple.DirectoryService.PasswordServerFramework 3.0 /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x953a8000 - 0x953b8fff com.apple.LangAnalysis 1.6.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x953b9000 - 0x953bbfff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x953bc000 - 0x956c2fff com.apple.HIToolbox 1.5.0 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x956c3000 - 0x9593cfff com.apple.Foundation 6.5 (677) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9593d000 - 0x95945fff com.apple.DiskArbitration 2.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95946000 - 0x95c1ffff com.apple.CoreServices.CarbonCore 783 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95c20000 - 0x95c7afff com.apple.CoreText 2.0.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x95c7b000 - 0x95c82fff libbsm.dylib /usr/lib/libbsm.dylib
0x95c83000 - 0x95c87fff com.apple.OpenDirectory 10.5 /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirect ory
0x95c88000 - 0x95cacfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95cad000 - 0x95cc5fff com.apple.openscripting 1.2.6 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95d04000 - 0x95e82fff com.apple.AddressBook.framework 4.1 (687) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x95e83000 - 0x95fddfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x95fde000 - 0x95fe7fff com.apple.speech.recognition.framework 3.7.24 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x95fe8000 - 0x963a6fff com.apple.Accelerate.vecLib 3.4 (vecLib 3.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x963a7000 - 0x9644efff com.apple.QD 3.11.49 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9644f000 - 0x96ae6fff com.apple.CoreGraphics 1.351.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x96ae7000 - 0x96b1dfff com.apple.SystemConfiguration 1.9.0 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x96b1e000 - 0x96b2cfff libz.1.dylib /usr/lib/libz.1.dylib
0x96b2d000 - 0x96b2dfff com.apple.quartzframework 1.5 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x96c84000 - 0x96cc3fff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x96cc4000 - 0x96cd7fff com.apple.IMUtils 4.0 (578) /System/Library/Frameworks/InstantMessage.framework/Frameworks/IMUtils.framewor k/Versions/A/IMUtils
0x96cd8000 - 0x96cdcfff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
Hi,
m=audio 47922 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:2004044683
m=video 47922 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
This shows incoming is being asked on iChat ports at the last Line I quoted.
Higher up the ports are not iChat ones.
Suggest you check how the ports are opened for iChat/your computer in the routing device.
10:11 PM Thursday; November 1, 2007
Similar Messages
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My iPad will no longer connect to my wireless sony speaker after installing IOS 7.0.4. I have reset the speaker and reinstalled through NS Setup but still no joy. Any advice would be most welcome. Thanks.
Hi,
When Zeen's battery level goes below 5 %; it tends to Reset to Default where it looses all the connections and sync to the printer or router.
So its very important to make sure that Zeen's battery does not go to low. To avoid this I would suggest to charge Zeen regularly.
You may try the steps below as of now and check the results.
We need to Factory Reset the Zeen making sure it is connected (Docked) on the C510a printer.
Once it is docked try the steps below:-
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02844556&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...
Open the above link; and then perform the Factory Reset as shown in Solution Two.
Once completed try connecting to Wireless and check the results.
though I am an HP employee, I am speaking for myself and not for HP. -
I upgraded my 3 yr old iMac to Snow Leopard (OS X 10.6) and now my HP C4150 Scanning function doesn't work (not recognized). I downloaded updated Drivers from the HP site and installed them, but still no joy. Any suggestions?
aspaceman,
Perhaps I owe you an apology. Having re-read that downloading from HP was unsuccessful I feel uncomfortable. Can I suggest you update your 10.6 system (as noted in your profile) to 10.6.8 (if it is not already there) by using the
Mac OS X 10.6.8 Update Combo v1.1 combo update plus any software updates that then apply. -
Creative cloud quit, says "download again" and still no joy, same message. Camera raw gone, Existing Lightroom 4.3 and PS-12 won't talk. What's up? Looks like Creative Cloud trial botched up something. iMac
Tried a number of "fixes" from blogs. No joy. Deleted all my adobe apps, rebooted, and Creative Cloud says it needs to reload. Went through that process, and it quit near the end, saying it needed to reload and directed me back to same Adobe site. Hmm. Round and round we go. How do I get off of this loop and get my Adobe Lightroom and PS working fine again? Whole episode started after loading CC and then PS said it didn't have Camera Raw. Went and downloaded that, wouldn't load and said I needed Adobe Download Diagnostic (or something like that) went to suggested link, whereupon it tells me it is no loger available.
Looking forward to cleaning everything off and starting over!! Any input gratefully accepted and I will NOT be trying CC again. I am sure it is just fine, just not for me, now.
David BalcaenI forgot to write down my computer specs:
iMac 27 Mid 2011
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512 MB
OS X 10.9.2 -
Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box that came with it but no joy, i have tried resetting the iPad but still no joy, have tried different mains plug sockets around the house with no joy, I have tried different USB mains plugs but again no joy, I tried using my new iPad cable into the USB port of my MacBook Pro laptop but still no joy, then, I tried using my old iPod classic cable into my MacBook Pro and that worked, so I have a way of charging my new iPad3 but its not practical as i have to take my MacBook Pro everywhere if I want to charge it which kind of defeats the object of having an iPad, has anybody experienced anything similar and how was it fixed? can anybody help me please...
Grumpy Gator,
Please note it did say at the store's discretion, but people have actually been able to return it to the on-line store. (I only saw a couple who tried.)
And given the outcry, I would think Apple might have other Apple stores join in. Just in case, though, if you can, you might bring it in today.
If it's an ARS, my guess is they can stick to their 14 day return. Apple cannot force them to do it. SO if it's not bought directly from Apple, and it's past the 14 day deal, I'd bring it in to the store today if you have one. When I gave people the cnet.com site, I gave it so people could read it and know only Apple had made the decision for Apple. And I suggested to some that an Apple reseller would probably stick with their own return policy.
Because Arnie had just bought his, he should be able to return it to Apple or an ARS because an ARS has to have some kind of full refund or at least return for credit within 7 or 14 days of purchase.
Hope this helps. -
Hello, My software is asking me to sign in and i have a valid ID but it just spins out, the icon in the toolbar is blank so i have no way to do this. I have reinstalled the CC app but still no joy.
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
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or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
I've purchased an album through the itunes store and every track plays except one which continually asks me to authorise my computer. I've tried all the steps suggested above but still no joy. Anyone have any ideas what i can do next? Thanks Paul
Sounds like you have a "damaged track" or "damaged file".
This worked for me today downloading Kendrick Lamar's new Album "good kid, m.A.A.d city".
My situation: I bought the album today for my Mac, MacBook Pro, iPad 2, and iPhone 4S devices.
Issue: One song (only on my MacBook Pro) would not play, instead display "
EX: left"
Solution: 1. Manually delete the song (giving you the error) permantly from the authorized computer.
2. Open iTunes, Click iTunes Store (left sidebar), and locate Quick Links and then click Purchased to proceed.
3. Click "Not On This Computer", find the song that wouldn't play, and re-download it again.
4. Check your Music Library for your song (Should download inside the associated album) and hit play.
EX: (Song I purchased that wouldn't play because of authorization, playing)
Enjoy! -
my facetime starts connecting then fails to make the call ? ive tried the swtiching face time off switching macbook off then switching it back on the logging back in to facetime but still no joys. any help ?
my facetime starts connecting then fails to make the call ? ive tried the swtiching face time off switching macbook off then switching it back on the logging back in to facetime but still no joys. any help ?
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Authorised.i have removed itunes program and reloaded with lastest release still no joy
when i try to down load my content from the cloud i get a error message not authorised on this pc.I have removed the itunes and reloaded with the latest release still no joy.Also have checked on my account where it states my pc is authorised. Any suggestions Thanks
Sorry about the delay, pack. Brooding over what to try next.
I'd like to doublecheck the malware possibilities with another malware scanner.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look. -
Frozen ipad 2 32 wi-fi os 6 .1 Tried restore , still no joy
Hi, Tried restoring , still no joy.It did work for a bit when I restored it a few days ago after the same problem, now its done it again amd the system restore has not worked.Must be a software faulyt as its never been damaged.
Any tips would be great.
Had a look at dfu mode, not sure what this is and if it will help.
Thanks
RayHi, Tried restoring , still no joy.It did work for a bit when I restored it a few days ago after the same problem, now its done it again amd the system restore has not worked.Must be a software faulyt as its never been damaged.
Any tips would be great.
Had a look at dfu mode, not sure what this is and if it will help.
Thanks
Ray -
TS1559 Done the update, did the reset- still no joy :-(
Done the update, did the reset- still no joy :-( .... Anyone?
Have you looked in your applications folder since you downloaded the Combo update?
That is where it should be. I also keep a copy in the dock, taken from the applications folder. -
Rented film from Apple TV fully downloaded (eventually) press play now then screen goes to authorizing for 10 mins, then goes black blank, no film , repeated process 3 times, still no joy. first and last time I rent a film with Apple, how do I get my money back ? Thanks
First, that cannot be an iBook G4 as that machine cannot run Snow Leopard let alone Mountain Lion. To run Snow Leopard it has to be an Intel processor, not a G4. What does it show as the Model Identifier in About This Mac, More Info, System Report, Hardware, Model Identifier?
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Third, you could also try again to restart using the Snow Leopard DVD/CD and use Disk Utility on that install disk to erase again, and do it a couple times, then try to install. If it continues to refuse, then it sounds as though there is a fault with the hard drive. -
the email informing the giftee that album has been sent has not arrived after many resends. Email address is fine. Have even tried a second email address and still no joy!!!
Anyone out there with any ideas?Your dad should go here:
http://www.apple.com/support/itunes/contact/
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Regards. -
Iphone was working great, even after ios 7 update. However, since ios 7.0.2, the wifi has greyed out and wont work. I have done all the apple recommendations and even reset phone with apple tech help, but still no joy - is apple going to do another update to fix this problem???
Sounds like you have a battry issue but don't want to believe it.
If a car was running fine on one tank of gas, then you filled it up with another tank of gas and it began to run funny, one might suspect that tank of gas. But let's just say coincidence blew a valve-- would you think the new tank of gas was the culprit?
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Moreover, if you had the answer-- or didn't want to believe someone's more competent advice-- why did you even call? You've already shown that you don't know much when you asked if you could go backwards after setting up the new OS as a new phone.
Additonally, if you're such the know-it-all, but yourself the $29 battery and put it in yourself. It's a piece of cake.
<Edited By Host> -
I have MACBOOK PRO - 3 years old, lately it is running very slow. I have reset it to factory settings - no joy. Did pressing of Cntrl, option, shift keys and start button for 10 secs - still no joy. Any suggestions?
Were you trying to get to Recovery mode to repair the hard drive or reinstall?
OS X: About OS X Recovery -
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Exactly where are you getting your Flash from? It is quite free from the maker, no password needed.
http://get.adobe.com/flashplayer/
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