Still no valid upgrade code to Mountain Lion

It's been over a week and I still don't have a valid upgrade code. I signed up in 07/25/2012. Shortly thereafter, I recovered the two emails but the redemption code was "used".  The next morning, I received a second set of emails with a new code - same result. I talked to Apple Care since I have a brand new RD MB Pro. I was told to email [email protected]  I did with both codes and haven't heard anything back. It's now been 4 emails to them. 
I finally have an upper level customer service rep following my saga, but he keeps getting the run around from Up To Date Support. He's actually been told to not bother them. I'm hoping something happens soon. 
Anyone else still have invalid codes and can't get a new one?  Any thoughts or ideas?
2012 Retina Display MacBook Pro (Loaded)

Finally got a working code after going very high up in the company.  No one from Up To Date Support ever contacted me.  I guess they are too busy to deal with updates!

Similar Messages

  • Stii no valid upgrade code for Mountain Lion

    It's been over a week and I still don't have a valid upgrade code. I signed up in 07/25/2012. Shortly thereafter, I recovered the two emails but the redemption code was "used".  The next morning, I received a second set of emails with a new code - same result. I talked to Apple Care since I have a brand new RD MB Pro. I was told to email [email protected]  I did with both codes and haven't heard anything back. It's now been 4 emails to them. 
    I finally have an upper level customer service rep following my saga, but he keeps getting the run around from Up To Date Support. He's actually been told to not bother them. I'm hoping something happens soon. 
    Anyone else still have invalid codes and can't get a new one?  Any thoughts or ideas?
    2012 Retina Display MacBook Pro (Loaded)

    Finally got a working code after going very high up in the company.  No one from Up To Date Support ever contacted me.  I guess they are too busy to deal with updates!

  • How long does it take to get the upgrade code for mountain lion?

    after submitting the online form how long does it take to get the code emailed from Apple?

    sent a complain at around 9:30 PM (PH time) and got a reply at around 11PM. Got the code at around 1PM today.

  • I am currently running OS 10.6.8 on my iMac and plan to upgrade to OS Mountain Lion. Will MS Office 2008 for Mac still run on the new OS?

    I am currently running OS 10.6.8 on my iMac and plan to upgrade to OS Mountain Lion. Will MS Office 2008 for Mac still run on the new OS?

    Check compatibility for all your software
    http://roaringapps.com/apps:table

  • I have recently bought my Mac mini ( July 12) and have already requested my free update code for mountain lion, got a reference nr, but I still haven't received a code via email to update? Its been 12 days. Any advice?

    I have recently bought my Mac mini ( July 12) and have already requested my free update code for mountain lion, got a reference nr, but I still haven't received a code via email to update with? Its been 12 days. Any advice?

    I am still in the return window but i really do not want to return my mac as i know it has the ability to do what i want, my problem is just finding the software that will work as i know there has been a lot of complications with OS X Mountain Lion with softwares that caim to be compatible but then later turn out not to be.
    I have been a windows user for years and this is really my first mac but apart from the hole software issue i find the mac 10x better than any windows computer i have ever used. For example i bought a HP laptop 4 weeks ago and has nothing but problems. At first the fans stopped working and making weird noises and then it began switching off when ever it felt like it and freezing like mad when i was trying to access the smallest program. I have found that now a days you dont get what you pay for with Windows especially since Windows 8 was released. Also Laptops such as HP now are just crammed with cheap parts, they dont take pride in their systems like they once used to unlike Apple. I know i will get more than a year or 2 out my mac (hopefully a lot more) but with windows systems it just seems to break all the time costing more money on extending warrantys. Also i like mac because i dont need to send it away if i ever get a problem, i can just take it into the apple shop half a mile down the road and they will fix it in store. Where as with windows i am waiting 2 weeks+ to just hear back from them.

  • After upgrading to OS Mountain Lion My separate mailboxes under GMail no longer show up on the screen. I couldn't add another mailbox of the same name "because it already exists". How can I make it show up on the left of the screen under GMail?

    After upgrading to OS Mountain Lion my separate mailboxes under Gmail no longer appear on the screen. How can I view them? They are still there because I tried to set up another mailbox with the same name & couldn't "because it already exists".

    Move your cursor down slowly to the right of the Gmail Mailbox and it should say show or hide.

  • How can i upgrade to OSX Mountain Lion other than from the app store?

    I am trying to upgrade to OSX Mountain Lion from OSX Lion but i get this message:
    "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
    Further I am able to download other programs from the app store (like growl) but it does not work for Mountail Lion ????
    I looked through the forum and one post said that i have to use lion recovery to reinstall osX lion but then it defetes the objective of upgrading.
    Please help me
    Cheers

    If your system's not compatible with 10.8 and has at least a Core 2 Duo(not Core Duo) CPU, phone the online Apple Store and order a download code for 10.7.
    (73799)

  • TS1394 my friends mac book pro never got an upgrde that allowed her to have the app store on her dock, now I can't help her to upgrade to OSX mountain lion... any ideas on how to do this?? it's driving me crazy!

    my friends mac book pro never got an upgrde that allowed her to have the app store on her dock, now I can't help her to upgrade to OSX mountain lion... any ideas on how to do this?? it's driving me crazy!

    Bad choice, since the cost is exorbitant. Snow Leopard ($29 USD) is available from its online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.]
    Additionally, you can get a MAS redemption code via the same route. See https://discussions.apple.com/thread/4140947?tstart=0 for details.

  • After I upgraded to OSX Mountain Lion, QuickTime no longer auto names and auto saves, my recordings

    After I upgraded to OSX Mountain Lion, QuickTime no longer auto names and auto saves, my recorded files.

    HI,
    In Message Menu > Preference > Accounts you should at least have the iMessage Account (Which is Enabled) and th Bonjour one that most likely is not.
    After that if you had iChat type AIM valid Screen Names or Jabber IDs in an earlier OS then the System Preferences > Mail, Contacts and Calendars should list them and have them set to be used with Messages.
    There is a vague chance that you have not set these up yet (you can do it in Messages or Mail, Contacts and Calendars)
    Once you have a t least one other "Account" other than th iMessage one in Messages then the Buddy List option will appear next to CMD and 1 in the Window menu list.
    NEXT
    If you go to the General Section of the Messages Preferences you can unlink several Buddy lists if you have them (By default they are shown as one gathered Buddy list)
    I Have several Accounts logged in (AIM valid and Jabber ones)
    Uploaded with Skitch!
    And I separate them in to individual lists which then gives me this in the Window Menu
    Uploaded with Skitch!
    8:06 PM      Thursday; August 2, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Hello- I recently upgraded to OS Mountain Lion on my iMac and cannot download the most current version of Adobe Flash Player.  Please help!

    Hello- I recently upgraded to OS Mountain Lion on my iMac and cannot download the most current version of Adobe Flash Player.  I even uninstalled the old Flash version but this did not resolve the issue.  Could somebody please assist?  Thank you. 

    Hello- I was able to resolve the issue after clicking on the top right hand corner that shows the recent downloads (it has that down arrow).  I realized that I had tried downloading the Adobe Flash Player Install Manager about 7 times, but still needed to click on the file and install!  So I erased all the duplicates and installed one of the Flash Player Install Managers and it finally worked!  Yay!

  • Is it safe to upgrade to OSX Mountain Lion yet?

    Is it safe to upgrade to OSX Mountain Lion yet?

    Yes, it is. But not all 3rd party plugs are compatible yet and fail AU validation.

  • Redeem code for Mountain Lion in the App Store

    I input my redeem code for Mountain Lion in the App Store and it said it was downloading, but nothing happend.  How do I know if the upgrade has been completed?

    Welcome to Apple Support Communities
    Open the Mac App Store and press the Redeem button:

  • Have macosx 10.5.8 model iMac7,1  can I upgrade to osx Mountain lion?

    I have a Mac osx 10.5.8
    model: iMac
    model identifier iMac7,1
    Intel Core 2 Duo
    2.4GHZ
    Can I upgrade to osx mountain lion Or to something higher than what I currently have and if so how?
    Thanks!

    Start by checking if you can run Snow Leopard:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and in the UK:
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    but nobody knows for how long it will be available.
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8.
    You should now see the App Store icon, and you now need to set up your account:
    http://support.apple.com/kb/HT4479
    To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
    http://support.apple.com/kb/HT4759
    You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
    http://www.apple.com/osx/specs/

  • I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    I have an Epson scanner that is apparently no longer supported  because it is a PowerPC app.  It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro.  Any suggestions on how I can continue to use it?

    For that model, Epson has this information:
    ICA Scanner Driver
    07/17/12
    Description: The latest Mac OS X ICA scanner driver for your Epson product is available only via Apple's Software Update. Here's how to get it:
    1. Connect the all-in-one or scanner to your Mac and power it on.
    2. Select the  menu, then Software Update.
    3. Follow the on-screen instructions to install the available updates.
    Note: Software Updates may find multiple updates for your system. You may choose to install all or some of the updates by clicking on Show Details.
    Compatible Systems: Mac OS X (v10.8.x)

  • How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?

    How do I redeem my code for Mountain Lion OS X when I can't find a redeem button in the Mac App store anywhere please?
    How do I find the redeem button?  What do I have to do?

    Welcome to Apple Support Communities
    Open the Mac App Store and press the Redeem button:

Maybe you are looking for

  • Recurring hard drive problems in MacBook Pro.

    Hi all, This will be a fairly long post, so I apologize beforehand. I feel as though I should share as much information as possible in order to try to nail down this problem as best as I can. So, here we go... About 6 years ago I purchased a 15" MacB

  • How to typecast the given attribute.

    Hi all, I am getting an error. I am using dropdownbyindex and using following code.     Iprivate<ur view name>.IEt_Fragen_output obj = wdcontect.nodeET_Fragen_output.creatEt_Fragen_outputelement();                List list1=new ArrayList();          

  • I fell asleep with my charger last night and woke up this morning and had a 2nd degree burn thanks apple accessory

    I fell asleep with my charger last night and woke up with a 2nd degree burn thanks apple product

  • Aperture won't allow update vault

    since update to 10.8 I've been having problems with aperture like vault wont update(will freez up), dodge&burn tools not working right, overall performance slow. I trashed the app and reloaded seems somewhat better but my computer still freezes when

  • MacBook Pro i5 2.5 GHz/8GB RAM  With Retina

    Hi eveyone, As many of you already did, today I've upgraded my MacBook Pro i5 2.5 GHz/8GB RAM from Mountain Lion (10.8.5) to Mavericks (10.9). Unfortunately, I'm experiencing serious and unpleasant issues since I installed the upgrade. Specifically,