Still not able to remove apple software update

I get an message telling me that the older version of apple software update cannot be removed,contact my technical suuport group which I did, but the advice was of no help.

There's a Windows utility called Microsoft FixIt. Run that, tell it you need help uninstalling. Select Apple Software Update.

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I am not able to do a software update as the download button is disabled. Why and any advise may i upgrade my software

I am not able to do a software update as the download button is disabled. Why and any advise may i upgrade my software

The download button will be disabled if you are not on a WiFi connection at the present time.
My 4G/LTE connection is actually faster than my available WiFi (in this present location), but those are the rules...

HT1688 itunes is not able to download apple ios update . every time a msg pops out saying timed out????

itunes is not able to download apple ios update . every time a msg pops out saying timed out????
how can i solve it..
pls help!!!

Saying what timed out?
Try this... search the forums using the search box in the upper right corner of this site for the EXACT error message, you will find a resolution.

ITunes update can not install due to Apple Software Update

When i download the newest edition of iTunes it saves to my desktop. Then i double click it, it asks me the usual (where i want the files installed to etc) then it seems to update, but near the end, it says "The Older version of AppleSoftwareUpdate cannot be removed. Contact your technical support group"
I have tried uninstalling iTunes and installing a fresh copy. It would not let me install, i have tried deleting the entire program files by uninstalling, deleting all files and erasing iTunes from the registry. Also to no avail. i am now stuck with itunes 7.3 which i copied from another computer.
Can someone please help?

+near the end, it says "The Older version of AppleSoftwareUpdate cannot be removed. Contact your technical support group"+
First head into your Add/Remove programs control panel, find the "Apple Software Update" entry, and then attempt to remove it.
If Add/Remove won't let you uninstall it, or you can't find it in there, or if Add/Remove lets you remove it but you still get the same message on an iTunes install, download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Launch the utility ("Start > All Programs > Windows Install Clean Up"), find "Apple Software Update" in the list of programs in CleanUp, select the Apple Software Update entry, and then click "remove".
Now restart the PC and try another iTunes install. Does it go through properly this time?

Iphoto and Itunes not responding after an Apple Software Update

Hi
Afew days ago I did the Apple Software Update and since then I haven't been able to get onto my Itunes or Iphoto, both of which I use quite often. Itunes just doesn't load at all and Iphoto starts to open the page but then that multicoloured ball appears and it doesn't respond. I am just wondering why this is happening and whether it's happened to anyone else at all? Ideally I'd like to get rid of this new update but don't know how to go about it. I'm a bit of a computer dunce so if you could offer any solution in a straightforward way I would be so grateful. Thanks!

created a new user account and the same problem arose there as well.
Then you need to re-install iPhoto:
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applcations Folder to the trash)
2. Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only...’
This process will not affect your Library of photos. However: Always back up before an operation like this.
Regards
TD

How can I remove Apple Software update from Programs in Control Panel. I grt a message that there is an error in Windows Installer Package?

I get this message: "A program required for this install to complete could not be run.
There is a problem with this Windows Installer Package". OS, Windows 7-64

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
Quit out of CleanUp, restart the PC, and try another iTunes install. Does it go through properly this time?

ITunes 11.2 - not showing up in apple software update

Is out. But I cannot download it in the usual way. On 'apple software update' it is not appearing in the available updates list. If I launch iTunes and then check for updates it shows that 11.2 is available and I click box to download. But all this does is launch apple software update box again and of course itunes 11.2 is missing, so not able to download. anyone else seeing same difficulty (this is in london UK)
Cheers

Give it some time. With both the iTunes update and the OS X 10.9.3 update being released, Apple's servers are undoubtedly jammed. Or you can just go to the iTunes tab at the top of the page and download the installer from there.
Regards.

Unable to remove apple software update from PC

I am unable to update my i tunes as there is a problem with the apple software update. I have uninstalled everything else to try and rectify the issue but it has now made it worse as everything has gone but the apple software update. It cant be removed from my PC any ideas how I can get rid of it?

You lost me. Do you have a new computer that you want to sync your new iPad with?

Not able to down load software updates for months...How can this be corrected?

I have an iMac and am running Mac OSX 10.8.6. Have not been able to download software updates since May. Have tried many times. Receiving the following error message: "The update could not be expanded, and may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs." How can I correct this problem???

Hi,
Please refer to the below thread which could be helpful:
DME file is not generated
Regards,
Kiron Kumar T.

Imac will not reboot after loading apple software update

I downloaded apple update software on imac air but it will not reboot. Just the apple and spinner. Never gets to sign in.

Mac OS X: Gray screen appears during startup

I'm not able to download Itunes. I keep getting this Apple Software Update message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your package vendor"

Not able to access Itunes store anymore. Just quit working for no reason. I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". Not sure what this message means. Am I suppose to contact Apple ? What is meant by package vendor ?

Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait

I have reset my Mac password, but still am not able to download new software due to unrecognized password!!

Please help me reset my password to "set-up." I have already reset my Apple password, but am still not able to download new software.

Are you the administrator on the macbook and are you the only account? In system preferences-system accounts,. You have all the users for the macbook. At the top you have password and login. you should be in password. On the left is the accounts. You should click on the one that is the administrator account. On the right is a bar that says change password. You click on that. It will go to another screen wear you enter your old pasword and then you new password. Then verify, then add hint if you want . Then click change. Do you see a little box with a key in it beside the enter new passward, that is for keychain. Your admin. password and keychain passwords have to match. That lets you download and open accounts, do updates ect. Doing this way sets admin and keychain pasword. If you keychain password is different than you admin password, that will stop you from downloading new software. Go to apple -support and beside support in search type in KB/h1631 then hit return. That explains keychain an how to change it if you have to.

HT1926 I cannot connect my iphone to itunes. When I go through the troubleshooting, it tells me to uninstall and re-install itunes. BUT I do not have Apple Software Update or Quicktime to uninstall. It tells me that Apple Services failed to start!! Please

I go through all the motions in troubleshooting and uninstall Itunes, but I have not got Quicktime and Apple Software Update to uninstall. I then re-install Itunes but I get an error saying that 'Service Apple Mobile failed to start. Verify you have sufficient privileges to start'. Which I have. Please help!!

I have the same problem, did you find a solution?

Cant install new itunes because Apple Software update refuses to be removed

i tried to install the new itunes but when i do it says it cant remove apple software update. so then i try to uninstall apple software update by using the remove thing in the control panel but it dont uninstall cause it cant find some file and says to pick a path to the file but the path is right. someone please help ive tried everything i know of

Try downloading and installing the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301/
Open it by going to Start > All Programs > Windows Instalelr Clean Up
Select Apple Software Update in its list and click Remove. That should take care of it for you. You can use this for any other apps you are having trouble uninstalling as well.
Hope this is helpful
CG

Reinstallation Problem (Apple software updater)

So I've had itunes for a while and it worked fine. But recently updated to 8.1 and for some reason my sound card driver died. I didn't know this at the time and searched the error they gave me on itunes and they said uninstall and reinstall quicktime. So i uninstalled quicktime and after that i realized it wasn't quicktime and it was the sound card. So i fixed that and when i opened itunes i got an error again saying i needed quicktime. So i tried installing that but there was another error that said just uninstall everything (itunes+quicktime) and reinstall the whole package. So i did that. HERES THE PROBLEM: On the reinstallation, it couldn't remove "apple software updater" and wouldn't install because of that. So i tried from control panel to uninstall it, wouldn't work. So i then searched for the actual files and deleted those. In the end it still didn't work and the "add and remove programs" still registers it as being there.
Sorry for the trouble (and the name)

You need to clean up the ASu installer files.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Run the cleanup utility and remove any references to Apple Software Update.
Restart your PC and try installing again.
If you have had trouble with installing itunes, it might be a good idea to install Quicktime first. Download the version of Quicktime that does not include iTunes and install that.
http://www.apple.com/quicktime/download/win.html
Then install iTunes.
http://www.apple.com/itunes/download/

Still not able to remove apple software update

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