Still 'Pending Send' after successful inbound and outbound test. CRM Online 2013

I am using CRM Online and Office365. After testing successfully within the admin window for inbound and outbound- emails are still not sending- sitting in Pending Send. Triggers for Email Router is set for inbound and outbound. What
am I missing?

Try the following:
http://www.powerobjects.com/blog/2013/09/19/dynamics-crm-email-router-troubleshooting-101-outgoing-emails/
I always find this page a good place to start to rule out most of the common issues.

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