Still signed in to Messages & FaceTime after sign out & reboot

Hi,
It seems I can't sign out of Messages or FaceTime.
Steps to reproduce:
1. Open Messages app preferences and sign out of iMessage account.
2. Open FaceTime app preferences and sign out of the Apple ID account.
3. Reboot the computer.
At this stage, when I re-open either the Messages or FaceTime app and look at the preferences, my Apple ID is signed in again.
How can I sign out of Messages and FaceTime for good?
This is part of a larger problem: I'm experiencing issues with Messages syncing on OS X Yosemite. It was working fine for a while, then stopped.
Everything's still working fine on my iPhone, it's the syncing to OS X that's broken.
I've been searching for solutions to this for a while. I am able to link OS X to my iPhone successfully in Safe Mode as well as signed in to a different account on the same machine. (See Mac Pro - Yosemite - iMessage won't connect.)
In all my testing I noticed something strange with my credentials in the FaceTime & Messages apps: when I sign out of either of them, then reboot, I'm signed in again.
Other observations:
Launching the Messages app always takes 5~6 seconds, and the beachball appears for about 1~2 seconds at the end.
If I sign out of the iMessage account, quit the Messages app, then re-launch it (without rebooting the computer) and attempt to sign in, it never finishes. The spinner on the sign in dialog spins for eternity. I will eventually kill the app, and after re-launching it, I'm signed in again.

Hi,
In FaceTime > Preferences set it to Off Line.
In Messages > Preferences > Accounts > iMessages accounts untick the Enable this Account box (this will log it out)
Use the Sign Out button if you want something more permanent. When you go back to look at this it will still list your Apple ID but will not be logged in (the
Password is not there)
From what you say it might pay to delete two .plists
In the Finder (any window open) use the Go Menu whilst holding down the ALT key.
Select the Library at appears in the menu list
Navigate to Preferences
Find com.apple.imagent.plist and drag it to the Trash.
Do the same for com.apple.ids.service.com.apple.madrid.plist
The first is the app that helps the accounts in both FaceTime and Messages to login.
The second holds the iMessages accounts info.
8:37 pm Monday; February 16, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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Can't sign into iMessage or FaceTime after updating to iOS 8.3

I recently purchased a brand-new iPad Mini 3 (actually just a week ago), and decided to update to the newest iOS since I hadn't done so yet with my iPhone. Thank God, I didn't. The update messed something up, and now I am unable to successfully log into my iMessage/FaceTime apps. I've tried reseting the network settings, rebooting the iPad, making sure location and automatic date & time settings were on, and logging in and out of my iTunes account, but nothing has worked for me so far. The farthest I've gotten is the step which asks how I would like to receive my messages/FaceTime requests (through phone number, iCloud address, etc.), but after hitting 'next', I am redirected back to the sign in page.
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Hello Hydenseak,
Thank you for using Apple Support Communities.
This article should be helpful in troublehsooting your Facetime and iMessage:
iOS: Troubleshooting FaceTime and iMessage activation
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SOAP message format after signing

Experts,
Can any one tell me the format of the soap message after the message is signed with certificate issued by third party?
I am getting signed soap message as follows :
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- <wsu:Timestamp xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" wsu:Id="wsu-targetID-eed81bc1-2818-11de-a649-000e0cf559d1">
<wsu:Created ValueType="xsd:dateTime">2009-04-13T10:50:41Z</wsu:Created>
<wsu:Expires ValueType="xsd:dateTime">2009-04-13T10:55:41Z</wsu:Expires>
</wsu:Timestamp>
- <ds:Signature xmlns:ds="http://www.w3.org/2000/09/xmldsig#">
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<ds:CanonicalizationMethod Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" />
<ds:SignatureMethod Algorithm="http://www.w3.org/2000/09/xmldsig#rsa-sha1" />
- <ds:Reference URI="#wsuid-body-eed81bc0-2818-11de-cc6a-000e0cf559d1">
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<ds:Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" />
</ds:Transforms>
<ds:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1" />
<ds:DigestValue>ybxqsfOoHwh8eItwlr2GgCzrN8Y=</ds:DigestValue>
</ds:Reference>
- <ds:Reference URI="#wsu-targetID-eed81bc1-2818-11de-a649-000e0cf559d1">
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<ds:Transform Algorithm="http://www.w3.org/2001/10/xml-exc-c14n#" />
</ds:Transforms>
<ds:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1" />
<ds:DigestValue>Kdki/tVoqS6zmkF7x8nA19QouzM=</ds:DigestValue>
</ds:Reference>
</ds:SignedInfo>
<ds:SignatureValue>a60173OR4QNYvp/0nEFjPaR2wR6glTj1FQO31YNGn0NR5XKuB2Ye3dfsfwfB6bdDEmXwvOcEfNln grH7hjoItDC1z8luCpXjs7Gy2viF4XCOdgqxC6MnFOwdZpKodrjESYTjzsNUiXcHUEntGzv4Ry8U zCEw9lLT7koAcTXk/NM=</ds:SignatureValue>
- <ds:KeyInfo>
- <wsse:SecurityTokenReference>
<wsse:Reference URI="#sap-6" />
</wsse:SecurityTokenReference>
</ds:KeyInfo>
</ds:Signature>
<wsse:BinarySecurityToken xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" wsu:Id="sap-6" ValueType="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-x509-token-profile-1.0#X509v3" EncodingType="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-soap-message-security-1.0#Base64Binary">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</wsse:BinarySecurityToken>
<wsse:BinarySecurityToken xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" wsu:Id="sap-6" ValueType="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-x509-token-profile-1.0#X509v3" EncodingType="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-soap-message-security-1.0#Base64Binary">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</wsse:BinarySecurityToken>
</wsse:Security>
</SOAP:Header>
- <SOAP:Body xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" wsu:Id="wsuid-body-eed81bc0-2818-11de-cc6a-000e0cf559d1">
- <ns0:MasterData xmlns:ns0="http://s24dh043/SA2SEC/WSD/SATOSEC">
- <MasterData_Input>
<PARTNER_ID>XYZ</PARTNER_ID>
</MasterData_Input>
</ns0:MasterData>
</SOAP:Body>
</SOAP:Envelope>
In the above soap envelope tag "BinarySecurityToken" repeated thrice. So is it the standard method or I am missing any configuration. Becacuse our partner(webmethods) understands only one occurance of "BinarySecurityToken" in soap message.
Edited by: Santhosh on Apr 13, 2009 1:42 PM

Hi ,
Just a few pointers:
"Element caching should not be used at the top levels of an XML document by a generic encoder, since it is
unlikely that the full document would be repeated. With SOAP, it is typically wise to start element caching at the
third level, i.e. leave Envelope and Body alone. Of course, if the encoder has more knowledge of the messages
sent, going further up may pay off."
regards
joel

Can't sign in to new computer after sign out from old one.

Hello,
Yesterday I sign out from my old computer and install Adobe Creative Cloud to new computer.
I was able to install Creative Cloud application and sign in.
After installation any of desktop application (Photoshop , Illustrator ..) I can't start them.
I received the message:
Sign In Failed
Unable to sign in on this computer or device.
This Adobe ID ....... has already been used to activate the software on two other computers or devices.
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Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

HT4759 ipad is disabled connect to itunes, still i have this message even after connecting and doing restor ? please help

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Hello mrhappy3,
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Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
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If this does not resolve the issue after a second try, then I would reset the iPad then then try again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
All the very best,
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Hi Lynd7,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
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http://support.apple.com/kb/TS5376
Regards,
- Brenden

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Pragya,
Neither signing out nor choosing "deactivate all computers" had any effect -- I still got the Sign In Failure message.
After a two-hour chat with Adobe Level 2 Support, it was determined that there were corrupted files in Program Files (x86)\Common Files\Adobe\SLCache. Once I deleted the files in SLCache and let PS CC rebuild them, the problem went away. No telling how they got corrupted.
As I mentioned to the level 2 support guy (who did an excellent job, by the way), there appears to be no method to see what computers Adobe thinks contain the activated software. In my opinion, that is a bad design and that opinion is based on over 40 years of software development experience. I notice you are listed as staff; if you have a method to communicate this back to Development, I believe that capability should be added.
Regardless, thanks for your feedback. The issue is solved as far as I'm concerned.
--Ernie

Can't sign in to message.

Unable to sign in to Message…"could not sign in. Please check your network connection & try again.
Find my phone is also NOT working; all settings are turned on. iPod touch iOS 5. MacBook Pro 10.7.2

LIKEWISE!! I have an Ipod Touch 32gb 3GEN and sadly iMessage & Find My Ipod doesn't work for me as well. What's the point of having these features on our devices if we can't use them?

I downloaded Firefox 4 Beta and everytime I tried to open up the browser, I get a message stating I need to reboot the computer in order to complete the upgrade; I've rebooted the computer at least 4 times.

I downloaded Firefox 4 Beta and everytime I tried to open up the browser, I get a message stating I need to reboot the computer in order to complete the upgrade; I've rebooted the computer at least 4 times. I even tried to download a previous version of Firefox and I am still getting the same message that I need to reboot the computer in order to complete the previous upgrade.

I have a very similar problem myself. Error 42408. And my phone isnt being recognized. I have restored my phone with no luck. I completely uninstalled itunes and reinstalled and it worked then when I ejected unplugged and plugged it back in it had the same problem over again.. I have no idea what to do?

After installed mavericks i cannot sign in to my facetime and i messages. i tried it 100 times, but it is showing couldn't sign in check your network and try again. there is no problem with my network. if anyone knows the solution please help me .

After installed mavericks i cannot sign in to my facetime and i messages. i tried it 100 times, but it is showing couldn't sign in check your network and try again. there is no problem with my network. if anyone knows the solution please help me .

Hi,
What version of the OS did you upgrade from ?
Anything before OS X 10.8.2 may have an issue if the Logic/Mother board has been replaced and the Serial Number not "flashed" back to it.
In the Apple Icon menu use the About this Mac item.
In the new panel click twice on the line that tells you the current OS level
It will change to the Build number (and alternative count to the OS versions) and then the Serial Number.
If it is missing you need to get it replaced.
(It is supposed to be done on Repair or Refurbishment).
An Apple Store or Apple Authorised Service Provider as the best choices.
There are apps you can download (They are Mac Model specific) but needs careful typing as it is a once only trip.
8:56 pm Sunday; November 24, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
Message was edited by: Ralph Johns (UK)

TS1702 After changing my phone number on iPhone, my iPad will not connect to my iMessage or FaceTime. Keeps giving me a message (could not sign in. Please check your network and try again). Please help!!!

After changing my phone number on iPhone, my iPad will not connect to my iMessage or FaceTime. Keeps giving me this message (Could not sign in. Please check your network and try again). Please help!!!

iPhone 4 and iPod touch (4th generation): Using FaceTime
http://support.apple.com/kb/HT4319
iPhone 4 and iPod touch (4th generation): Using FaceTime behind a firewall
http://support.apple.com/kb/HT4245

I can't sign into messages or FaceTime after restarting

After having lots of trouble with redirect and Internet problems I restarted my iPad 2. But now I cannot sign into my Messages or FaceTime. I know that changing the DNS can fix this but then I just have more redirect and Internet problems. I have tried almost everything! Got any ideas?

Hello Hydenseak,
Thank you for using Apple Support Communities.
This article should be helpful in troublehsooting your Facetime and iMessage:
iOS: Troubleshooting FaceTime and iMessage activation
Regards,
Jeff D.

I can't sign in to my iMessage and FaceTime after getting a new apple ID account. What should I do to solve it?

When I got my iPad I created a new apple ID it was working fine but then one day when I went to the app store and checked my apple ID, as usual it asked for a password, I typed the password in and was very sure it was the right one because i've been using it for a long time. Then it said incorrect password. I tried to type it in again and again and again but it still said incorrect password. We checked if it still exists on apple.com but then it said no apple ID found or no matches to our records or something like that. So I decided to get a new one but still used the same email. I found out that if 1 email is associated with 2 different apple ID's it may cause problems but as I said we checked if the old one still existed on apple.com it said it didn't so I thought it was fine to use the email again. After that the app store was working fine. I can install games and apps. I knew I had to sign in to iMessage and FaceTime again because of the I got a new apple ID but whenever I try signing in, it always says "Incorrect password" and sometimes "check you internet connection". I've tried signing in over and over again but nothing worked I still can't sign jn to iMessage and Facetime. What do you think I should do?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Troubleshooting Messages http://support.apple.com/kb/TS2755
 Cheers, Tom

Still signed in to Messages & FaceTime after sign out & reboot

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