Still Trying to Learn How the Thing Works

I wrote the message below a couple of months ago, but have not had a reply. I decided to call Toshiba for help. I was told the drive only writes over files that have changed from previous saves and, therefore, has plenty of space for my meager files accumulated.
I do two versions of saves: Files and Complete System Backup. The Files process works fine; but now I receive a message saying my drive is full when I try to do a Complete System Backup. I looked at the saved files through Windows Explorer and see many copies of Complete System Backup which are obviously filling my drive. I expected only a few. Can someone help me fix this problem? 
PREVIOUS MESSAGE: I have a Canvio 500GB portable backup that works just fine. However, there are no instructions on how it works and how to optimize performance. For example, how many copies of backups are made? Or does the system simply over-write previous copies? When I do a backup, I now get an indication that my drive is 80% full. How can I eliminate what I don't need so I don't fill the entire thing up? Toshiba is silent on the matter.

Not surprising you didn't get any response!
We can't see you and your backup. So we haven't the faintest idea what you're doing.
I know from reading messages here that some of Toshiba's external drives come with some version of NTI Backup Now EZ. Maybe you're using that. Or maybe you're using Windows' own backup. Or maybe you're using some third-party program. There are lots of backup programs out there.
Just in case you're using that NTI program, I did a little googling for you and found a User's Guide (attached). With a little luck, it helps.
-Jerry
Attachments:
BackupNowEZUserGuideENU.pdf ‏138 KB

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