Still trying to use 'get media' with canon VIXIA HF20

I have been working on this problem on and off for a while.  I am using Premiere Elements 8 with a USB 2.0 connection to my Canon VIXIA HF20.  Every time I open get media the camera is not seen.  The PC sees it as a drive and I can access the stream on the camera through 'my computer', but can't figure out how to drectly download the streams into Eleiments.  I have posted before as was advised to see if my camera was set to 'VTR'.  I have checked high and low for this setting- manual, online, camera itself- and have not found anything even remotely related to this setting.  Please if there are any ideas or if anyone has had this same issue and solved it PLEASE let me know.
Thanks much.

Actually, for AVCHD, USB is the the ONLY way to connect the camcorder to your computer -- and Premiere Elements' Video Importer should indeed see the camcorder over a USB connection.
It sounds like, for some reason, it's not working in this case. (I assume you've ensured that the USB is not a shared connection, and you've tried more than one USB socket. You've also gone to your Device Manager and ensured your computer's operating system sees the camcorder.)
Have you installed the camcorder's software to your computer? That may include some necessary connection drivers.
Otherwise, you can use your computer's operating system to move the video from the camcorder to your hard drive. Then you can use Get Media/From Files and Folders to get the video into your project.
It's not the way it's supposed to work, but it will do until you can figure out what's up with your configuration.

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