Still unable to install itunes

The installer is hanging on the script at the point where it looks for the CD drive. If I remove that line forcing it to continue, it will complete. Then, of course it gives me an error each time I launch itunes:
"Itunes was not properly installed. If you wish to import of burn CD's you need to re-insall itunes."
I think it fails on the CD discovery because its not ATA its a SATA drive (made by HP). So, nothing odd, but the installer isn't getting the response it needs back from the CD drive. Any fix for this?

Here is the end of the log from iTunes install right up to where it hangs:
MSI (s) (90:84) [14:26:28:361]: Executing op: FileCopy(SourceName=GEARAS~1.CAT|gearaspiwdmx86.cat,SourceCabKey=gearaspiwdmx86 .cat.3276BE95AF08_429F_A64FCA64CB79BCF6,DestName=gearaspiwdmx86.cat,Attributes=0,FileSize=7994,PerTick=3276 8,,VerifyMedia=1,,,,,CheckCRC=0,Version=65535.0.0.0,,InstallMode=58982400,,,,,,, )
MSI (s) (90:84) [14:26:28:361]: File: C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}\x86\gearaspiwdmx86.cat; Overwrite; Won't patch; New file versioned - existing file unversioned
MSI (s) (90:84) [14:26:28:361]: Source for file 'gearaspiwdmx86.cat.3276BE95AF08_429F_A64FCA64CB79BCF6' is compressed
InstallFiles: File: gearaspiwdmx86.cat, Directory: C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}\x86\, Size: 7994
MSI (s) (90:84) [14:26:28:361]: Re-applying security from existing file.
MSI (s) (90:84) [14:26:28:377]: Verifying accessibility of file: gearaspiwdmx86.cat
MSI (s) (90:84) [14:26:28:471]: Note: 1: 2318 2: C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}\x86\gearaspiwdmx86.cat
MSI (s) (90:84) [14:26:28:486]: Executing op: CacheSizeFlush(,)
MSI (s) (90:84) [14:26:28:486]: Executing op: InstallProtectedFiles(AllowUI=1)
MSI (s) (90:84) [14:26:28:486]: Executing op: ActionStart(Name=GEARSetFolderPermissions.3276BE95AF08_429F_A64FCA64CB79BCF6,,)
Action 14:26:28: GEARSetFolderPermissions.3276BE95AF08_429F_A64FCA64CB79BCF6.
MSI (s) (90:84) [14:26:28:486]: Executing op: CustomActionSchedule(Action=GEARSetFolderPermissions.3276BE95AF08_429F_A64FCA64CB79BCF6,ActionType=3073,Source=BinaryData,Target=GEARSetFolderPermissions,C ustomActionData=C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521})
MSI (s) (90:34) [14:26:28:502]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI6B.tmp, Entrypoint: GEARSetFolderPermissions
MSI (s) (90:D8) [14:26:28:502]: Generating random cookie.
MSI (s) (90:D8) [14:26:28:517]: Created Custom Action Server with PID 2792 (0xAE8).
MSI (s) (90:60) [14:26:30:611]: Running as a service.
MSI (s) (90:60) [14:26:30:627]: Hello, I'm your 32bit Elevated custom action server.
MSI (s) (90:84) [14:26:30:971]: Executing op: ActionStart(Name=GEARDIFxInstall.3276BE95AF08_429F_A64FCA64CB79BCF6,,)
Action 14:26:30: GEARDIFxInstall.3276BE95AF08_429F_A64FCA64CB79BCF6.
MSI (s) (90:84) [14:26:30:971]: Executing op: CustomActionSchedule(Action=GEARDIFxInstall.3276BE95AF08_429F_A64FCA64CB79BCF6,ActionType=3137,Source=BinaryData,Target=GEARDIFxInstall,CustomActi onData=Apple Inc.;iTunes;{2A697B53-0DE3-42DA-B41D-C3F804B1C538};C:\Documents and Settings\All Users\Application Data\;{429CAD59-35B1-4DBC-BB6D-1DB246563521};/S)
And, it just hangs at that point.

Similar Messages

  • I am still unable to install itunes in Windows Vista

    I have tried to run Fix it 4 times now after doing other things suggested in the Apple community and I am still unable to install itunes. Do you have any other ideas?
    I've been uninstalling/reinstalling and using CCcleaner, sfcscannow and nothing seems to correct error msg 2- corrupt files found/unable to fix.  Now what??????
    I am using windows Vista.  I NEED help!

    nothing seems to correct error msg 2
    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • After many attempts I am still unable to install iTunes!!! What is Apple doing about this?

    I have read and tried the various solutions posted on the Apple support pages and am unable to solve this problem.  I have deleted the named files on several occasions which, I am told, should enable me to download the program.  This hasn't worked!  I would like the Apple Corporation to ensure that any download searches and deletes the required programs as part of the install.  I don't know what to do now to enable me to access ITunes to connect and sync my iPad with the PC.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit

    Hello
    I am unable to install itunes 10.4.1 on my dell laptop windows 7 64 bit:
    i have tried to install itunes on my windows 7 64 bit dell laptop, and everytime it says installation successfully installed, but i can't find the files anywhere in the computer, i searched all the locations, desktop ... but nothing found.
    Troubleshooting Done:
    - Tried different itunes versions; didnt work.
    - Tried to install on different locations on my computer.. C:, D:...  didnt work.
    - I empty Temp files from all users on my computers who are (Me & Admin) only; didnt work.
    - i removed all related apple files; same.
    - Uninstall all apple related support ... etc..; didnt work.
    - I have Admin access to all my files and also tried to install from Admin account; didnt work.
    I don't know what else i can do, please advise me on how to fix it, i need to backup my iphone & ipad ASAP.
    Please contact me via email, phone anytime and as soon as you can.
    Thanks for your support
    Ashraf Badi
    <Personal Information Edited by Host>

    Hi Nitro,
    Tried your advise but that too failed. Problem still continues. Again that same error  "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor".
    Please advise.

  • Unable to install iTunes 10.5 on Win 7 laptop - "Problem with Windows Installer program"

    I get the following when trying to install version 10.5
    I have uninstalled everything Apple, emptied temp files, restarted the computer and I'm still unable to install the lasted iTunes.
    Any thoughts?

    1. Go to softpedia.com
    2. In the search box in softpedia.com web site type in 'Windows Installer Cleanup Utility'. Click on GO
    3  On the next page, at the bottom you will see in blue 'Windows Installer CleanUp Utility 2.5.0.1 by Microsoft'
    4 Click on that link and it will take you to another page. On the left side you will see a 'download' button in blue colour. Click on that button and it will take you to the next page.
    5 Click on link that reads: 'Softpedia Mirror (US) exe', A download window will appear. Click on 'save file'.
    6 Install 'Windows Installer ClenaUp Utility' program.
    7 After installing program, open up the program and scroll down the list till you find 'Apple Software Update'
    8 Highlight it and click remove.
    9 Now you can install itunes 10.5
    This is exactly what I did and it worked for me like a charm. I even updated my iphone with IOS 5 tonight.
    There is another way which I learned later which is easier and faster. I am running Windows 7. Go to 'Control Panel'. Scroll down to 'Programs and Features' and click on it. Scroll down till you see 'Apple Software Update' and right click on it and click 'uninstall' and then install itunes 10.5. That should work also. I've heard that some people can't see it in control panel so the other way would be to do as I did and download the Windows Installer CleanUp Utility. I hope I've made this as simple as possible for you. Good luck.

  • "Apple Mobile Device Support" will NOT uninstall from my computer, so I am still unable to upload iTunes

    "Apple Mobile Device Support" will NOT uninstall from my computer so I am still unable to upload iTunes.  I have tried it multiple times in multiple ways and after the uninstall always fails.  Solutions to this specific problem?

    I don't know... A link to the official repair advice is given at the top of my user tip. There was a new build of the iTunes 11.1.4.62 setup file released yesterday which is supposed to install cleanly on any system still back on iTunes 11.1.3.8, however they are still giving the same advice for problem systems that have already been upgraded. I.e. the new installer won't repair a currently borked install.
    You can download 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components, then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). AMDS might not install right now, but you may get a more useful error message as to why not, and you might be able to run iTunes even if you can't update your devices at this stage.
    tt2

  • Unable to install Itunes in Windows XP

    I am unable to Install Itunes oin Windows xp professional SP2, it gives below error: Let me know how to get it installed

    OK, there is still not much to go there.
    I assume you are using 32 bit XP Pro, iTunes will not install on 64 bit XP but you should get a different error.
    Lets try installing the components of iTunes separately.
    Download the iTunes installer and save it in your downloads folder.
    The files will be either itunessetup.exe or itunes64setup.exe for a 64 bit system.
    Open notepad and copy the following 3 lines into it.
    md temp
    itunes64setup /extract temp
    pause
    Remove 64 for 32 bit itunes.
    Save the file as extract.bat into the same folder that contains the itunes installer.
    Open the downloads folder and you should find the extract file that you saved. Double click on it and a black window will open telling you what it is doing. When its finished, press any key to continue.
    You should find that a folder called temp has been created containing all the itunes msi files.
    Install by double clicking on them  in this order:
    Apple Application Support
    Bonjour
    Apple Mobile Device Support
    Apple Software Update
    iTunes
    Make a note of any error messages and which component it relates to.
    Also use the Windows Event viewer to see if there are error messages at the time you attempted the installs.
    The following article gives information about using the Event Viewer:
    http://support.microsoft.com/kb/308427

  • Unable to install Itunes on Windows 8

    Unable to install Itunes on Windows 8.
    It states Errors occured during installation. Your system has not been modified, and does not fully down load.
    I have tried :-
    Uninstall Itunes and then reinstall
    Uninstalled Itunes then connect Iphone to computer and tried to source relevant Itunes package.
    ininstalled Itunes then tried to install a later version
    Even tried an Itunes 64 bit installer then tried to download Itunes.
    All the above have been unsucessful. I have a 64 bit operationg system, x64 based processer laptop computer.
    I have spoken to the staff at apple store who were all really nice but could not offer any help unless I had an apple computer.
    Please help as I have two Iphones and an Ipad which are limited without Itunes.

    See Troubleshooting issues with iTunes for Windows updates.
    If you still have problems installing iTunes download and install 7-Zip (free) and a fresh copy of the current installer from https://www.apple.com/itunes/download/ or use these direct links (which will go out of date at some point):
    iTunes 11.1.5 for Windows (32-bit) - iTunesSetup.exe (2014-02-25)
    iTunes 11.1.5 for Windows (64-bit) - iTunes64Setup.exe (2014-02-25)
    Then unpack the installer into its components using 7-Zip and install them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). If any of the components still fail to install you may get more useful error messages as to why not.
    tt2

  • Unable to install itunes in windows 7 64 bit - hanging

    Unable to install itunes in windows 7 64 bit - screen is hanging after first few steps ...
    Also i am unable to uninstall Apple update software. Are these both related.
    Now how do i get the software installed( itunes installed in windows 7)

    Hey gigipramod,
    Thanks for the question. I understand you are experiencing issues installing iTunes. The following resource may provide a solution:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks,
    Matt M.

  • Unable to install iTunes 11.1.4.62 on Windows 8. I get Service "Apple Mobile Device" (Apple Mobile Device failed to start.  Verify that you have sufficent privileges to start system services.  I am trying to install this on my desktop not a mobile device.

    Unable to install iTunes 11.1.4.62 on windows 8.  I get
    Service "Apple mobile Device) failed to start. 
    Verify that you have sufficient privileges to start system services.
    I am trying to install it on my desktop.  I am also in Administrator mode.  My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
    runtime Error!
    Program: C:\program Files (x86)\iTunes\iTunes.exe
    R6034
    An application has made an attempt to load the C runtime library incorrectly.
    Please contace the application's suport team for more information.
    My iTunes stopped working at this time.  I thought I could delete iTunes and start over. This tactic did not work.
    Can anyone make sense of what I am saying and help me to get my iTunes back again?

    Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • TS3212 Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any hel

    Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
    Please!
    Thanks!

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
    Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

  • Unable to install iTunes after converting from Windows Vista to Windows 7.  Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193).

    Unable to install iTunes after converting from Windows Vista to Windows 7.  Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193).  I have my iPod plugged into my computer via USB port.  What am I doing wrong?

    i have the only account on my laptop so have checked and am the account administrator
    i run windows 7 home premium
    I have the same problem and
    have followed the link uninstalling in the correct order,
    then restarted as per instructions,
    went to Apple to download itunes,
    hit download now,
    Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
    did not get a save instead of run prompt
    Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
    If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
    i can only click run as administrator from right clicking the shortcut on my desktop screen
    If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
    sick of doing this
    at least 7 or 8 times i have re installed itunes to no avail
    troubleshooting no better
    please help. pulling my hair out at this stage
    it was working fine until 2 days ago when i opened itunes it offered to update to 12.1
    not working since i clicked yes
    also i have gone to restore previous point and ffs there are no restore points before my multiple reinstalls
    really dont want to have to restore factory settings

  • Unable to install Itunes 10.1 or 10.1.1  -Apple Mobile Device USB Driver

    Unable to install Itunes 10.1 or 10.1.1 and have it sucesfully install the Apple Mobile Device USB Driver. It keeps coming up with an error that the driver is unsigned or disappears completely from device manager.
    I have tried full uninstall including cleaning registry keys and file system. If I uninstall and re-install 9.2.1 usb driver works perfectly and I have no issues synching with phone or seeing the phone in Itunes.
    I have tried repair installs, updating the drivers by pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    I have tried removing all USB devices and having them reinstall from Windows after a reboot. Nothing seems to work.
    I just got a new IPAD and cannot use it because I cannot install 10.1 at least to have it connect. It came with IOS 4.2.1 on it.

    I also encountered the same problem.
    and yes, I uninstalled and reinstalled itunes 10.1.1 bla bla blahhh....
    Same issue!!! itunes cannot open cuz the mobile device support not started etc..
    but when reinstalled prior itunes version 9.2 its gone
    and issue fixed.
    i can sync my 3G.
    but not my 4G. it says you need to upgrade to 10.1 or above
    spending the whole night to fix the problem which never occured b4
    i finally find out one thing.
    pl keep in mind im not a computer exprt
    i tried this and it worked, i don know what fixed it, bt it works
    try this at your own risk. some comp genius will tell us weather this way is right or not.
    ok. lets start...
    in your desktop make a new folder. name it Kmh_\CoreFP
    try uninstalling the newer version 10.1
    only the itunes not other mobile div suprt, application suprt etc.
    dont mind the following order:http://support.apple.com/kb/HT1923
    and reinstall itunes 9.2
    go to C:\Program Files\Common Files\Apple
    you wil find a folder named "CoreFP"
    copy it and paste to Kmh_\CoreFP
    uninstall itunes 9.2
    and reinstall itunes 10.1 again
    go to C:\Program Files\Common Files\Apple
    you wil find folder named "CoreFP"
    find the difference in properties comparing the one u stored in Kmh_\CoreFP
    ok delete it and replace it with the one we stored stored in Kmh_\CoreFP
    restart the computer and start itunes now
    what happens?
    best of luck.
    -Kmhm63
    reinstall the newer version 10.1
    I would suggest that you revert back to prior working version until Apple comes out with an update that fixes what 10.1.1 broke.

  • Unable to install itunes 10,5.I receive this message: there is a problem with this window installer package. A program required for nthis install to complete could not run. Contact your support personnel or package vendor.Am using window ultimate 64 bits

    I am unable to install itunes 10,5. I receive this message: There is a problem with this window installer package. A program required for this install to complete could not run. Contact your support personnel or package vendor. I am using window 7 ultimate 64 bits

    There is a problem with the Window installer package. A program required for this intall to complete could not be run. Contact your support personnel or package venfor.
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • I am unable to install Itunes on Windows 7 as I am getting the message "an error occured during the installation of assembly "Microsoft VC80.CRT Type ="win32" version="8.0.50727.6195",public key token 1fc8b 3b 9a 1e 18e 3b",processorArchitecture="x86".Ple

    I am unable to install Itunes on Windows 7 as I am getting the message "an error occured during the installation of assembly "Microsoft VC80.CRT Type ="win32" version="8.0.50727.6195”,public key token 1fc8b 3b 9a 1e 18e 3b”,processorArchitecture=”x86”.Please refer to Help and Support for more information:"HResult 0x800736FD

    I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
    I also found this in another post
    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

Maybe you are looking for

  • On startup of Thunderbird pop up window says "could not initialize security component"

    Hi, Starting up Thunderbird the following window suddenly pops up. No problem during the morning session. Alert "Could not initialize the application security component. The most likely cause is problems with in your application's profile directory.

  • K8N diamond - memory upgrade advice?

    Hi all, I would like to ask local experts for quick advise on memory upgrade. Originally I though that this is easy task but via reading some of discussions here it doesn't seems so easy anymore.... What I have: Board: K8N Diamond BIOS version: 1.A0

  • Sending  MIDI  tones to Nokia!!

    Hello, Now four days and still having this problem, I am facing a big problem in sending a MIDI (Polyphonic) file to a Nokia handset, my testing handset is 6610, I am using SMSJ API (http://sourceforge.net) for my projects, I have sent lot of differe

  • How to connect Iphone 5c to audi

    Hi im getting a new iphone and wondered how to connect the iphone 5c to my audi? 

  • Connect a MacBook Pro via Blackberry Bold 3G

    Thought this might be useful! Connect via bluetooth for speedy mobile internet on your MBP... http://evidentlyeverywhere.wordpress.com/2008/11/09/connect-to-internet-with-a-m acbook-pro-via-a-blackberry-bold-3g/