Still valid? - G3 PowerBook Power Adapter Exchange

with regards to this
http://discussions.apple.com/ann.jspa?annID=33
1) Does anyone know if this is still valid?
2) How may I check for my serial of my Wallstreet 233 Mhz given that the plate at the bottom is worn off.
Thanks

Thank you for your reply, however, that doesn't work in this case. I've tried to detect the serial using Coconut Identity as well, it doesn't work. ASP shows nothing (for both X and 9).
Would there be a serial on the motherboard or somewhere where I have yet to try looking?
p.s. for your information, ASP displays the ROM version in OS 9 and n.a. for the rest of the fields, in OS X, even the ROM version is not displayed. I tried 10.0.3, 10.1, 10.2 and 10.3 (via Xpost)

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HT201557 5W USB POWER ADAPTER EXCHANGE

Has anyone in Ireland availed of this exchange and how is it done. Compu B in Grafton street don't want to know. Its European not their problem.

Good afternoon Feroxjock,
This page explains how to do the power adapter exchange -
Apple 5W European USB Power Adapter Exchange Program - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Power adapter exchange program

Is the power adapter exchange program also available in Malaysia?

http://appadvice.com/appnn/2013/08/apples-usb-adapter-trade-in-program-available -worldwide-here-are-the-prices
Never heard of Google
and Malaysia Customer care
1-800 803-638
Are you ok to call them ................

No DHL Here - Apple Ultracompact USB Power Adapter Exchange Program

There is no DHL shipping center where I live but the message I got from the Apple Ultracompact USB Power Adapter Exchange Program is to ship via DHL; what should I do?

Mine was delivered by Fedex, with instructions inside to call DHL to pick it up for the return. Well, I don't have DHL service in my area either. After calling Applecare 4 different times in one day and spending I don't know how much time on hold, I finally talked to a human, who's expert solution was for me to take it to the post office!!!!! I explained that it had a prepaid DHL sticker on it, he said he didn't know why the Post office wouldn't honor that, or maybe I should call Fedex to come pick it back up, they would probably honor the DHL sticker too? I suggested that I would be near an Apple Store the next weekend and could take it there myself, he put me on hold for another 25-30 mins to check with someone to see if this could work. When he finally came back, he was pretty sure it would, if not they could just have DHL pick it up from them, since they use them anyway. This should not be this hard. I was sold a defective product, give me my better improved product and a simple way to get rid of the one that is going to kill me and my family without me having to make 4 phone calls, be given no real solutions to my problem, and in the end I have to come up with the answer myself.....Wonderful customer service.....

Powerbook power adapter

Hi!
Does the powerbook power adapter help to block the fluctuating power. I mean will it work as a surge protector? Or is it good to use a surge protector before the G4 laptop power adapter.
Thanks!

Surge protectors, while working to maintain a constant voltage, can absorb an electrical spike to a certain degree, then snap, disconnecting the electrical input when it exceeds certain parameters - sort of an intelligent fuse. And you can typically reset the surge protector. That's how it differs from the PowerBook ac/dc power adaptor. Here, the adapter can absorb some fluctuation, however, it may pass that on to the PB, and should it snap then it's time for a new power adapter, if not more!

45w or 65w for 17" powerbook power adapter?

My power adapter is frayed and sparking and i am about to buy a replacement. In researching the recommended wattage, i found that 65w is standard for the 17" PB. However, the current adapter i have (the one that came with my PB) is 45watts. Why? I don't know. should i buy a 65w or 45w?
thanks guys!
Powerbook G4 17" Mac OS X (10.2.x) the 1st generation of 17"

65 Watt should be the correct one (verified at my own 17" G4 PB).
Have you bought the computer new or was it a refurbished model ? All I can imagine that there were PowerBooks with a 45 Watt adapter sold by Apple, but I can't imagine the reason.
Anyway, the 65 Watt adapter will work and should not hurt the computer (just ensure that voltage and current are matching if you buy an universal adapter).

Is the power adapter exchange program supported?

I put in for a replacement for my compact power adapter for my iPhone 3G on September 13. It's the 27th, and it hasn't shown up.
I've gone through Apple's voicemail tree and waited twenty minutes while the customer service rep traced my order through to a DHL tracking number. DHL's trace ends at one line: "Shipment acknowledged," which I'm pretty sure means that Apple put in the order, but never turned the package over.
Apple's position (he says) is now that it's my problem, and I should take it up with DHL. DHL will be available to handle this in 12 hours, plus time of processing. If they say it's Apple's problem, I can work my way back through Apple's voicemail tree and present a case number.
Apple tells me my power adapter is too dangerous to use, but it is dragging its feet when I try to get it replaced. This doesn't make sense. I don't have a business relationship with DHL. I was not responsible for putting the package in DHL's hands. But *they're not taking ownership for solving their problem* with DHL.
Wasn't it Apple that made the adapter negligently? Didn't I do everything I had to do, to bail them out with a recall? Didn't they blow the shipment? When did that become my problem?

To follow up: I'd put my apartment number (there are about five hundred at this address) in my address information (or Apple pulled it in with the information that goes with my Apple ID), but the number didn't make it into the shipping label. Calling DHL got the apartment number added, and they will attempt delivery tomorrow.
So calling DHL was the thing to do. I even grudgingly admit that having me make the call provided the information needed to close the case.
Two residual complaints: Apple/DHL should have formatted the address label correctly. And, DHL should have registered a shipping exception, which should have gone to Apple (or me), so I could have been told of the problem two weeks ago.

Supply on USB power adapter exchange program

Just wondering anyone who has done an online request for an exchange of their adapter got a delay recently. After visiting the Fairview mall Apple Store last Saturday, Oct 18th, they were out of stock and asked me to register online. I did and now a week later, Oct 25th, i am still waiting for a parcel to show up on my door step (there is no courier sticker anywhere near our doorway either unfortunately). The original message posted at "http://www.apple.com/ca/support/usbadapter/exchangeprogram/" said "ship within one business day when applied on the web". Just call the same Apple store at Fairview now and they have no idea why, saying they could not access information registered online in such manner; neither can they offer me help except asking me to keep waiting.
Anyone experience the same delay issue, by any chance? Would appreciate any feedback

THANKS FOR THIS INFORMATION!!

Message to Apple France: I'm still waiting a new power adapt

Je suis très déçu par votre nonchalence:
Aprés 4 semaine d'utilisation de mon Powerbook G4 tout neuf, mon adaptateur a grillé le 18/08/05 (malgré mon para-surtenseur et mon respect dela notice). Je l'ai aussitôt renvoyé à mon revendeur (Playback-93400 St Ouen-France) et J'ATTENDS DEPUIS UN MOIS son remplacement. Je suis furieux car:
-Si une pièce défectueuse est une erreur excusable, votre absence de réaction ne l'est pas.
-J'espérai un service aprés-vente compétent de la part d'Apple qui se vente de fabriquer du matériel informatique haut de gamme.
-A 2000 Euros, je pensai pouvoir utiliser mon powerbook plus de 4 semaines sans problêmes!
-J'avais déjà attendu plus d'un mois la livraison de mon powerbook commandé le 16/06/05 et livré le 28/07/05.
-Je n'ai trouvé auncun autre moyen que ce forum en anglais pour vous contacter et dire ce que je pense. J'espere que ce message sera transmi et qu'il servira à quelquechose, mais j'en doute au vu de ce qui précède.
Mon bilan est le suivant:
Je n'ai plus confiance en vous car la légende entourant la fiabilité et le serieux d'Apple est un mensonge.

Thierry:
C'est un forum individuel de support. Si vous souhaitez communiquer avec Apple directement, vous devrez les appeler, ou écrivez-leur une lettre ou un E-mail directement.
J'espère que vous obtenez votre situation résolue, mais la signalisation ici n'est pas susceptible de réaliser ce résultat.

New USB Power Adapter includes cable

I just got caught and hope this advice helps others...
The original USB iPod power adapter did NOT include a USB-to-dock cable. I just ordered the NEW USB power adapter and the extra cable. Guess what - it now includes the cable!

Did you find a solution Raf SR?
I have a similar problem. After initial (updating/restoring) issues with my ipod mini which I won't bore you with, I got it working and charging successfully through my PC via the USB cable. Then I bought a USB power adapter for when I am away from my PC. When I connected my ipod to the power adapter it did the brief "do not disconnect" thing then "OK to disconnect" with no attempt to charge. I left it overnight and the following morning it had the battery/triangle/exclamation mark symbol and I had to reset the ipod to get it to work (I did this while still connected to the power adapter).
I borrowed a friend's firewire power adapter and that worked fine. I went back to the store and swapped my usb power adapter for another (firewire power adapter wasn't available) and it did the same as the first one. The ipod still charges fine via the PC and usb cable.
I don't get it! Can anyone help? Thanks
Compaq Windows XP

Where can I get accessories and power adapter for Powerbook 180c

My father just bought me second hand a Powerbook 180c. It looks to be in great condition. But it can't be checked to make sure as the battery is dead and the power adapter was not with it. I've looked on line at various stores, Office Depot, Staples, Amazon, Buy, etc only to find that they either do not carry Apple products or the accessories and power adapters would not work. Or the prices are disgustingly high. Due to illness I cannot work and my parents are on a limited budget. Does anyone know what sites carry accessories and power adapters that will work on the 180c without breaking the bank, atleast a power adapter for now, to see if the 180c even works? Any advice appreciated.

Hi, I'm not sure that a retail store will still carry an adaptor this old unless it's a generic one.
I just checked mine, as Jan says it is 7.5V DC at 3.0A don't get the older version which was for older PowerBooks as it was only 2.0A. The part number on my 3.0A is M5652.
This fellow on eBay seems to have lots.
http://cgi.ebay.com/MACINTOSH-POWERBOOK-AC-ADAPTER-M5652-140-180W0QQitemZ190237344088QQihZ009QQcategoryZ101265QQrdZ1QQssPageNameZWD1VQQcmdZViewI temQQtrksidZp1638Q2em118Q2el1247
Kevin

Powerbook turns off when I unplugged the Power Adapter

I month or so ago I noticed that when I unplug my power adapter it turns off instead of running off the battery. I've tried resetting the PMU but I didn't work. Does anyone have any advice or does anyone know what could be the problem.

I am experiencing a similar problem to Blaise. I have owned my 15-inch Dual-Layer SuperDrive for a total of 4 days. Last night I went to move my computer from the living room (where it was plugged into the wall for approx. 5hrs) to my bedroom. So I simply pulled out the power cable and the screen went blank. At first I thought it went to sleep (which was weird even if that was true), but then I tried to wake it up. Nothing worked. So I moved it into the bedroom, plugged it in, then I basically had to power it up as if it was off. Although, since it is the new PowerBook it was still able to write the contents of RAM to the hard drive (which is a really cool new feature). So the dimmed screen had the progress bar on the bottom as the previous settings were loaded.
Anyway, my long story aside. The battery level monitor in the menu bar, now says 0%, when I unplugged it, it said 99%. The green indicators on the battery itself all light up as if it is fully charged. I also looked in system profiler, where it says the capacity is 0mAh and the total charge is 0mAh. Then I ran apple hardware test, where it told me that no battery was present but it was still able to say it experienced "10 cycles".
I have tried to reset the PMU and the PRAM, no help. I've restarted to see if it would luckily rerecognize it. But nothing has worked.
I will be venturing to the Apple Store this afternoon. I hope it is an easy fix, i.e. just a new battery. Basically the current condition of my computer, is that I need to be plugged in to use it at all.
It must be reiterated that this is a brand new machine. And the battery capacity just hours before this incident was 3639mAh (I've been checking it periodically since I got the machine to see how the battery was doing on the first couple of cycles). And it had only experienced 10 charge-drain cycles.
If anyone has any ideas to fix this, I would greatly appreciate the help.

Apple DVD Player freezing PowerBook when power adapter unplugged

I've got a 15" 1.5GHz G4 PowerBook (previous generation, bought in August 2005) with 1Gb RAM and a Combo drive, running OSX 10.4.2 (not 10.4.3)
When I play DVD movies through Apple's DVD player, and then eject the disc (by clicking the eject button in the DVD player window), everything is normal, until I unplug the power adapter (while the computer is running, but without the DVD in the drive). Then, everything freezes - the pointer locks up, the keyboard locks up, everything. The only way to get out of this is to hold the power button down.
What could be causing this? Is it because I'm ejecting the disc while it's essentially still playing (I keep on forgetting to press the "Stop" button)?
It's also only started doing this since I installed drivers for my new Epson Stylus D88 printer - could this be a problem?
I've repaired permissions, and that seems to have done nothing.
Note: Apple DVD Player is not running when I unplug the power adapter, nor is the DVD in the drive.
Any ideas?
Thanks for the help

I've found out that it's not actually a total freeze, it's a 10 second hang and I'm impatient!!
But, during the hang, it appears as if everything is frozen.
I'll contact Epson - I downloaded an update to the printer driver, but that doens't seem to have done anything. I can't uninstall the printer driver, as I'm currently at university, and I don't have the installer CD with me for the printer.

4th Gen. ipod. No longer charges from wall socket. Still can charge from computer. Wall power adapter and cord both work fine on other devices. Wall Why?

4th Generation ipod. Used to charge fine from wall socket (cord and USB adapter) and could also charge on the computer. Suddenly stopped charging from the wall. The same cord and adapter still work for my iphone, so there is not problem with either of them. What has changed? Why won't the ipod charge from the wall anymore? Is there anything I can do about it?

Thanks! It didn't actually work with the one I was using to charge the computer either. We had tried the computer cable with the power adapter, and it didn't work to charge the ipod, though it does charge my iphone. Following your idea further, I waited for my husband to get home from a trip and tried one of his extra cables he keeps in his backpack. That cable worked in with the USB power adaptor. I had thought that because the cable I use on my computer charges my iphone through the USB power adapter or the computer, and that it charged the ipod through the computer that it was fully functional. Apparantly not. Thanks again.

New power adapter and battery, still not working?!

A couple days ago, my macbook stopped charging. The power adapter was plugged in, but there was no indication that it recognized it or was charging, so I figured it was a broken power adapter. I bought a new one, plugged it in, everything was fine - until the next day. The new power adapter stopped working as well. So, I go to the genius bar, and they tell me it's my battery. I buy a new battery and plug in the new charger. Everything's working again, until I unplug the power adapter to move my laptop into another room - and now it's not charging again! I tried every power outlet, and something is definitely wrong with the macbook itself. I'm pretty frustrated since I've now spent $200 on new stuff and the problem still isn't resolved.
Does anyone have any ideas?

A, I love Alexia Potatoes--I think I'm having some garlic mashed with dinner tonight.
B, Have you downloaded and applied this firmware update?
http://support.apple.com/kb/DL1311
Before you do so, you may want to try just a plain old SMC reset:
http://support.apple.com/kb/ht3964
Good luck!

Still valid? - G3 PowerBook Power Adapter Exchange

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