Sting Pre-Order Code for WWE 2K15 on PS4?

I just picked up my copy of WWE 2K15 for PS4 with in-store pickup but I did not receive my promo code for the Sting character.  I also picked up copies of Far Cry 4 and LittleBigPlanet 3 and I received my promo codes immediately after pick up via email.  Is there a reason why the Sting code did not get sent right away?  I understand that you say it can take anywhere from 24-48 hours to receive them but I've always gotten the promo emails right after pickup.

Hey gang,
Please refer to the Game Codes - Read Me First thread floated in our Gaming Support board for information.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

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