Stolen Blackberry - email?

My old Blackberry was stolen, but I deactivated the old SIM card and made a duplicate of it, with my carrier. I bought a new Blackberry as a replacement but I can't seem to set up the personal email account with it as the option for it doesn't appear.
My previous Blackberry was already set up with the email and everything, so is there a way to deactivate the previous one, and set it up on the new phone?
Edit: My other problem is that my previous phone was a Bold 9700 and now I got a Curve 8520 to replace it. Can someone walk me through the entire setup, because I'm having a lot of problems here as well? I've resent the activation code for the data plan but according to the carrier, I've already been activated for the data plan. However, the AppWorld doesn't appear on the home screen (although it's listed under Applications<Options). And also, I can't setup email.

Hiya!
Well the good news is, the old one was already deactivated!!
Its a security feature in the BIS network. Once the sim is placed in the new device, it invalidates the email so delivery stops.
There are a few ways to change this.
You can do this on your carriers BIS website. (I'm with rogers so mine is rogers.blackberry.com)
there you can click "change device" under settings and it will auto-detect the new phone IMEI and PIN.
If that doesnt work. Your carrier can manually do this.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Occam's Razor nearly always applies when troubleshooting technology issues!
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