Stolen Credit Card Used on iTunes?!
This might be the wrong area for the question but oh well. My friend had a credit card stolen and the people bought several iTunes purchases, about 1,000$ worth. I am pretty sure apple could track this and help the police, but I am not 100%. I would just like to know what you all would think on this issue? Will apple be able to track the purchases?
I'm not sure what you mean by "track". The account will certainly show a record of purchases as well as the name and address information provided by whoever opened the account, should that be factual. What they can provide the police or the credit card company and whether they could find the account just by a credit card number I don't know, but I do know that they would only respond to the police or credit card company; your friend wouldn't be able to request any such information him/herself.
I don't know if that helps you or not.
Regards.
Similar Messages
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Stolen credit card use at apple store
on Tuesday 4/2/13 2 credit cards (visa and amex ) were lifted from my change purse.wallet.I got an email stating congrats on a new MAC. well i don't have a new mac.
someone at the apple store in bethesda allowed a $6600+ dollar amount to be charged on the stolen amex card. anyone in the store verifying identity of the purchaser against the name on the card?
I called the store today got an automated response requested a manager put on hold for > 25 min. no response.
I called back asking the automated responder for customer service. explained my situation. Asked if I had filled out a police report. I said I called the credit card company to cancel the card. the person said this is a manger problem but no managers available stating he was only the receptionist. got my number and name and would get back to me.
the receptionist did not give my a feeling of any urgency or concern on his part. The store allowing a Mac computer to leave the store via a fradulent transaction is a loss for all.Then call the police.
Contest the charge with the card issuer.
Visa, MasterCard, Amex, etc. have implemented an incredibly stupid rule over the last few years that prohibits retailers for asking for idendification if the card is signed and they do not have reason to believe the card is stolen.
When you get the replacement cards do NOT sign them. Write " C I D " in the signature space (see ID). When the clerk at whatever store checks to make sure it's signed, they should see that and ask for identification.
No one at Apple can address your problem. You need to take it up with the card issuer. -
How do I get apple tv to update the billing information I have in iTunes?
P.S. I've tried - File/Transfer Purchases
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I am British, live in Spain, and want to use my UK credit card for my iTunes account and use English, but can't find a way to do this. Can anyone help?
under usage-i only have the camera roll, photo library and photostream-they don't show the individual albums withing my libraries-if i delete library-i would delete about 12 albums
I don't sync pics but was hoping the albums showed up there. It was a long shot. -
i want my credit card off of itunes account. my kids use their itune cards but for some reason my credit card keeps getting charged
On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option then do you owe iTunes anything : http://support.apple.com/kb/TS5366 ? -
HT5622 Can I use a reloadable prepaid credit card at the itunes store?
Can I use a reloadable prepaid credit card at the itunes store?
Welcome to the Apple Community.
Yes, I believe so in most locations. -
Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed
How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove it after entering it. -
HT3702 someone used my credit card to pay itunes
someone used my credit card to pay itunes
what should I do?Hi, Jillskype, and welcome to the Community,
Although you may have been directed here to the Skype Community, and Skype is aware of problems with reaching their customer service unit and working to resolve issues with the website, please remember that our Community Guidelines still apply, and that we here in the Community are not a branch of Skype Customer Service.
Please see these FAQ articles for next steps:
https://support.skype.com/en/faq/FA34505/what-do-i-do-if-my-skype-account-has-been-hacked
https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
How do I take a credit card off my iTunes without using another one?
I wnat to take my moms old credit card off my iTunes. Please help.
Tap Settings on the Home screen.
Tap Store.
Tap on your Apple ID. (If you are not signed in, tap Sign In, and then enter your Apple ID name and password.)
Tap View Apple ID.
Enter your Apple ID password.
To update your name, billing address, or payment information, follow these instructions:
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when finished. -
HT1918 HOW CAN I REMOVE MY CREDIT CARD FROM MY ITUNES ACCOUNT?
i want to remove my credit card from my itunes account?
Hey poisonx93,
Using these steps, you should be able to select "None" as your payment method to remove your card from your Apple ID:
Changing your payment information using an iOS device
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
In the Edit section, tap Payment Information.
Update the information that you want to change.
Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
from: iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Welcome to Apple Support Communities!
All the best,
Delgadoh -
HT1918 How do I remove my credit card from my itunes account?
I need to remove my credit card from my itunes account. My daughter doesn't realize when her gift cards run out so she keeps buying not realizing it comes out of my bank acct.
Was the Support Article you linked from not helpful...
iTunes Store: Changing your payment information
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How do I remove a credit card from my itunes account?
How do I remove a credit card from my itunes account? I called and got an e-mail with instructions but it did not help me at all.
i don't have a none button on my iTunes either and there are payments coming out of my account that arent mine as i haven't used iTunes for ages. Need to delete my card information...HELP!!
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HT1918 how can I remove my credit card info from itunes?
how can I remove my credit card info from itunes?!
Follow the instructions in the support article from which you came and select "none" as the payment method. If you don't see a "none" option, you may have an outstanding balance that you owe. If you've been using a true credit card that's unlikely, but if you've been using a prepaid "credit" card or a debit card where there is a balance, it's a possibility.
Regards. -
How can I delete my credit card info from itunes?
How can I delete my credit card info from itunes?
Changing Account Information > http://support.apple.com/kb/HT1918
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I would like to pay for apple tv rentals with a different credit card from my iTunes Store. How can I do this?
Any purchases made from the iTunes Store, on your computer, AppleTV, or iOS device, use the same billing information that is associated with your account. To pay with a different credit card, log in to your account and change the payment options associated with your account. If you want to use different payment options on different devices, you may want to consider utilizing multiple iTunes accounts, each with its own payment options.
To learn more about changing your iTunes account information, see this article: http://support.apple.com/kb/ht1918
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