Stolen iPhone

My mothers iPhone just got stolen. She has the Find iPhone app on her phone. Is it possible to find it from my iPhone or iPad?

The Find iPhone app is for finding a phone, not for making it findable. Having it installed on the stolen phone is of no use. The Find feature has to be enabled in the iPhones settings for the app to be able to locate it running in another iOS device

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Stolen iPhone 4 and follow-up Call from Apple

Hey guys,
My girlfriends iPhone 4 (32GB locked to Rogers) was stolen about a week and a half ago. She had Find My iPhone on it and we used it to lock and clear the phone right away, but since the phone was already turned off we were not able locate it. We get an e-mail the next day from the app saying that the lock and message were sent, which means the person who stole it probably turned it on. We still weren't able to locate the phone using the app so we just assumed they re-formatted the phone, cleared it, and logged out of iCloud. We thought end of story, we lost an iPhone, but there's nothing we could do. We go to an Apple store, tell them the phone was stolen and they proceed to use Find My iPhone to clear and lock the phone again (they say they weren't allowed to brick it and we weren't given the option to report it stolen).
Anyways, fast forward to a week later (night of Monday, Nov 5, 2012). We get a call from apple (call center 512-674-2000). The caller is Betty who works for Apple and she asks us if we have sold an iPhone on kijiji/eBay recently. We tell them that we've actually recently had the phone stolen and ask if someone's returning it. They say not quite, just that someone was tryign to contact apple with the iPhone's serial code. Unfortunately at this point the phone is very low on batter (<10%) so we ask if they can call back at another number. Betty says okay. We don't get a call back.
We call back the apple number that called us, but the call center is closed (it was around 8:15 EST). So we call the Apple Canada Hotline (we're from Toronto). The issue gets escalated to a manager and they're pretty much saying there's no notes on why the call was made. There definately has to be a reason for apple to call us asking if the phone was sold right? They tell us to call the number that called us earlier the following day to see if we can contact Betty who called us earlier. However, they do tell us that they ahve on their record that Betty called us, and prior to that, someone called with an issue about the stolen iPhone's serial code (we had not called in).
So we wait until the next day can call the 512 number. Pretty much we keep getting passed around with people telling us they can't do anything since there's no notes on the file and they can't redirect us to Betty.
My question is: There HAD to be a reason why they called us right? The phone was stolen at a friends house, where we thought we knew everybody. If we can get any information on who the original call was from maybe we can find out who stole the phone? Has anyone had a similar experience or does anyone have any advice on what to do? I'm sure apple knows something, but they are just not telling us. Sorry for the lengthy post, just wanted to get all the details out there! Thanks for any help!

But if an issue is reported using the serial code of the stolen product, could they not tell me what number it was called from?
I understand that they can't do much, but I just wanted to know the original reason why Apple called us in the first place to ask whether we sold the iphone on kijiji or eBay recently.

Stolen iPhone, updated to iOS 7

Hello everyone.
Two days ago, my iPhone was stolen. Fortunately, I had updated my software to iOS 7, which I hear has upgraded its security features. I'm not sure if there is a way around it, but I believe that you need a person's Apple ID password to wipe/reset the device, as well as to turn off Find my iPhone.
Fortunately, I did have Find my iPhone turned on. However, I have logged onto Find my iPhone on my Macbook Pro, which indicates that my iPhone is offline. I tried to set up "Lost Mode", but of course, that only works if your phone is online. Therefore, the Lost Mode request is pending. The thief must have turned off airplane mode for a moment though, because for a brief period of time (a minute maybe), I did receive email notification of his location. However, the Lost Mode request still did not go through.
I am wondering, can the thief do anything with my device? I have suspended my cell phone service (so I know that Find my iPhone will no longer work unless the device connects to wi-fi). Since it requires my Apple ID password to reset the device, which only I know, is my iPhone at all useful to that person? Especially since I am assuming that they would like to sell the device.
I am still hoping, although very unlikely, that my phone will be returned to me, especially since purchasing a new iPhone 5s could take several weeks.
Any and all comments would be appreciated, as well as advice from anyone who has experience with a stolen iPhone.
Thank you.

What you gather is correct.
Report to the police and change all password used in iPhone.
http://support.apple.com/kb/HT2526

I reported to Austin Police Department about my unlocked iphone was stolen last week. I'm ****** off that Serial number of my stolen iphone is on another Apple ID. IMEI still is not added into blacklist. How can I contact to Apple Inc??

I don't understand why Austin Police are not doing to detain theft when I showed an location with valid address according Find my iPhone on icloud.com. They said that it might be wrong location but few blocks were correct location. I stopped at Apple Retail Store to get another unlocked iphone. I explained an employee whether they would add both IMEI and serial number into blacklist to make useless for anyone. They said they have nothing to doing.
I'm shocked today that IMEI number is still not added into blacklist. Serialnumber of my stolen iphone is already on another Apple ID, after restoring it.
They let me down because unlocked iphone is EXPENSIVE, it costs $800 in Canada.
How can I deal with Apple Inc to add both serial number and IMEI into blacklist UNTIL i get my stolen iphone back

What blacklist? There is no universal blacklist in the US. They're working on it, but it does not exist as of this writing.
Apple can't do anything about it. They are not a law enforcement agency.

How can I restore data from my iCloud account on a new iPhone 5c with a previous SW version that my old (stolen) iPhone 5?

Hello everybody,
I need help to restore data from my iCloud account on an unused iPhone 5c because my iPhone 5 with a newer iOS update was stolen. When I try I get a message that I cannot retore my data because the iOS on my iPhone 5c is an older version than on the stolen iPhone 5.
There must be a way to do this. I hope to hear from you
thanks!

Welcome to Apple Support Communities
You cannot. However, you can solve this problem by setting the iPhone as a new device and upgrading iOS in Settings -> Software Update.
After upgrading iOS, open Settings -> General -> Reset -> Erase All Content and Settings. Finally, Setup Assistant will let you restore the backup.

How can someone use a stolen iphone? does erasing the phone (which I feel like I should do) make it easier for the thief to use the iphone? If I don't erase it, it doesn't seem like anyone should be able to use the phone because of my password.

how can someone use a stolen iphone? does erasing the phone (which I feel like I should do) make it easier for the thief to use the iphone? If I don't erase it, it doesn't seem like anyone should be able to use the phone because of my password. Also, is it possible to retrieve anything that has been sent to the phone (i.e. text messages) since it was stolen through icloud? The "find my iphone" app says the device is offline but it rings when I call my number -- any idea how that would be the case? Thanks!!

You have a password, so good move on your part. Whether you erase it or the thief does, they still get to use the iPhone as theirs. Which is more important (pick one), protecting your data or punishing the thief?
Ringing occurs at the carrier. Chances are you're going to voicemail after only two or three rings. If you have an iCloud backup also a good move. Re-read my question in the first paragraph.

What can you do with a stolen iPhone?

My iPhone 5s was stolen last Sunday. Since then I have put a block on the SIM and, using 'Find my iPhone', have set the phone to be erased. 'Find my iPhone' shows the phone as offline all the time (I believe I had cellular data disabled on the phone). I was using a passcode lock on the phone and my Apple ID uses two step verification.
Does this ensure that the thief can do nothing with the phone, not get at my data, e.g. contacts? Or are there still ways of using a phone in such a condition, e.g. via a jailbreak? What can a thief hope to get from the phone?
Any information might help me to sleep better :-)

One additional question: I have been looking at the https://www.apple.com/privacy/docs/iOS_Security_Guide_Oct_2014.pdf and right at the start it says:
Entering Device Firmware Upgrade (DFU) mode
Restoring a device after it enters DFU mode returns it to a known good state with the certainty that only unmodified Apple-signed code is present. DFU mode can be entered manually: First connect the device to a computer using a USB cable, then hold down both the Home and Sleep/Wake buttons. After 8 seconds, release the Sleep/Wake button while continuing to hold down the Home button. Note: Nothing will be displayed on the screen when the device is in
DFU mode. If the Apple logo appears, the Sleep/Wake button was held down too long.
Does this mean that my stolen iPhone isn't (for the thief) just a brick but that he/she can restore data from some other backed up iPhone and make the phone usable again? I guess my data would be protected but it still gives the thief a saleable phone.

Stolen iPhone 4S...any way to track it? other than using the Find My Iphone app

Hi. So yesterday, my iPhone 4S got stolen while I was in PE class.
Immediately after I realized that it was gone, I called my dad and he cancelled the service for me (Verizon) so that the person who stole it would not be able to use it.
I've been checking my phone's status on the Find My iPhone app regularly, but it keeps saying that it's offline.
So I was wondering, are there any other apps, websites, ANYTHING that I can use to find out where my phone is or turn it on? (so i can track it..)
also, i didnt have iCloud on that phone.
(as in i didnt turn it on on the phone itself)
is there a way to get all my photos that i had on my old phone back?
for example, if i get a new iphone, would i still be able to transfer the photos that were on my stolen iphone onto my new phone? (without iCloud....just using the same apple id user and pass)
Thanks.
O and one more thing..I read on other sites that I shouldn't contact the police because they just file a report and put the case aside.
Do you recommend that I still report it to the police..just in case?

Just so you don't hold on to that sinking feeling for not taking out every possible precaution aside from just leaving your phone at home and not using it... after having your phone stolen or .. lost:
I paid the insurance to cover loss or damage for two year... (really dumb of me since the deductible is $200. USD: more than I can buy the exact phone online and more than I could have sold mine if I had sold it online; (iphone 4 -32g). So don't kick yourself for not having insurance if you didn't.
I had all apps turned on: PhotoStream (which would have had to be active on your phone in order to retrieve photos to your pc or your mac now that it is lost). However, it is only as good as the last internet connection you were on and only if your were on that connection long enough for the photos to upload to photo stream. I was able to cover photos from Beijing and not the remaining 3/4 of my trip's photos.
Any photo app you may have been using most likely has an online access. Did you download a photo app? Start there. Do you have an itunes account? You can see what apps you have downloaded from there. If you use a mac you can see the photos in photo stream, (a sunflower icon).
Even if you had registered and jumped through all the hoops keeping app and updates up to par and a security passcode in place on the phone itself, your i phone tracking is not going to work at all unless the user is able to connect to the internet. This is not going to happen unless they can access the internet by having your passcode. So this tracking system, insurance and protection code is in most all cases a false since of security. It doesn't help you 95% of the time... i am guessing.
The except is possible I know.   I found two iphones one time and saw the owners request to call them that was sent from the tracking system. I called and returned their phones.   The people who have my phone have most likely dismantled it and are using the parts to recreate replications.... i lost it in China, lol.   where I saw massive fake reproduction within buildings that consume 7-15 floors and about 8 city blocks. So, it isn't always about your information: in this case they wanted the hardware. Which brings up the next point.
In the iphone tracking portion of icloud.com there is an option to erase the phone. I am not sure if this makes it unusable for the new owner of default or if it just clears your crap so they can actually use the phone.   I've left my stuff on the phone thinking it is most likely already in pieces. (a kinda Frankenstein-ish feeling when I think about it).   If you erase you phone via the icloud it seems you are no longer able to track it. it cuts all of your ties and abilities to do anything... if you could do something. ... hmmm.
So, do not bother with phone carrier insurance on phones: better to make sure it is covered in a home renter's or owner's policy. You have to specifically ask this of your agent or it is not a part of your coverage. This will cost you less than the usual cell phone insurance, shouldn't be more than $5. per month. (i paid $10!! .... should be a class action going on somewhere around that in itself).   Phone carrier insurance is a scam from A to Z these days... don't fall for it like I did. Yes, it was once a useful tool. Just make sure your home owner/renters ins deductible is not the same value as the phone.
So, do not fret that you did not have this "service" activated. Do however, check to see if you can download Photo Stream to any computer and access your last uploaded pictures from the phone. This application was most likely on your phone. Although you would have had to tie it to an account on the phone in order to tap into photo in a cloud of sorts.
Hope this helps if nothing more but to ease the pain.
ferfer

Does moving my service to a new device prevent me from tracing my stolen iPhone?

My iPhone was recently stolen. It was powered down at the time. I am using the "Find iPhone" app and have the phone set to "Lost Mode Pending". If I move my phone service to a replacement iPhone would that prevent the Find my iPhone app from locating the stolen phone even if someone powers it up?

The tracing is based on the stolen iPhone having Find My Phone turned on, linked to iCloud, and the iPhone must be powered up and connected to the internet. Anyone of those is missing and it cannot be found.
The tracing is not dependent on the phone service provider unless you cannot access your iCloud account.

STOLEN IPHONE - IS IT POSSIBLE TO FIND IT?

Is it possible to find my stolen iPhone through the imie code? using iphone makes sense when you have an Apple ID. Is it possible to find my iPhone through IMEI if someone restored the pjone and connected it to a new Apple ID? That would mean that one IMEI is in two Apple Accounts. Is it possible to find out that?
Second question - I didn't have Find My Phone software on the stolen iPhone, but installed it on another (old one i have) and it showed both iphones the old one i am using now and the stolen one. The fact that the stolen device appears in my account means that the phone has not been restored or it could have been restored and now works in another account?
Thanks for information in advance.

Dear AnaMusic,
I read the infomration in the link you sent me, but there is no information about the option 'report a stolen device'. I can't see any option like that one. I can see only that I can look for it through 'Find My iPhone' application, which, I heard, is useless if the telephone has been restored.
Where can I report a stolen iphone?
regards,
Martin

My phone was stolen iPhone in Spain in Barcelona and I am a tourist from Kuwait and police asked me the phone number and was revised in Kuwait promised now and recorded me on to your site, how can I restore my phone stolen

My phone was stolen iPhone in Spain in Barcelona and I am a tourist from Kuwait and police asked me the phone number and was revised in Kuwait promised now and recorded me on to your site, how can I restore my phone stolen

Log in to your icloud account: www.icloud.com
you can track your phone in find my iphone. There is also an option to delete iPhone contents.
Please not that find my iPhone in icloud must be on in order to locate it in the map and also need to be connected to internet.

My stolen Iphone 4S is registered under another apple ID (not mine). Help to stop Chiefs of our Iphones!

My stolen Iphone 4S (DNPGN90ADTDF) is registered under another apple ID (not mine).
I have Apple ID but I have never registered my Apple products on this web site. One of them Iphone 4S has been stolen and I wanted to inform the administration and users about it. I was trying to register it under my ID and found out that it has been registered under another apple ID.
I have papers from the French Police about the stolen Iphone, I have Iphone's box with serial number and if it's important I can request the check.
How can I find out information about the Apple ID who registered my stolen Iphone?
P.S. My very expensive bag was stolen where were the Iphone and a lot of documents and very important things.

iuvarova wrote:
My stolen Iphone 4S (DNPGN90ADTDF) is registered under another apple ID (not mine).
I have Apple ID but I have never registered my Apple products on this web site. One of them Iphone 4S has been stolen and I wanted to inform the administration and users about it. I was trying to register it under my ID and found out that it has been registered under another apple ID.
I have papers from the French Police about the stolen Iphone, I have Iphone's box with serial number and if it's important I can request the check.
Tell the police to contact Apple.

How to search my stolen iPhone if it was not yet registered with iCloud

How to search my stolen iPhone if it was not yet registered with iCloud

You can't.
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
If not running iOS 7.0, the phone can be forced into recovery mode & restored.

How can I get my stolen IPhone 4 serial Nom.?

How can I get my stolen IPhone 4 serial Nom.?

Another option is if you synced the iPhone with iTunes on the computer. If you did that, go into iTunes, go to Edit>Preferences>Devices, and locate your last backup. If you hover the mouse over that backup, it will display the serial number, phone number, IMEI, and UIUD.

Why doesnt apple report stolen iphone activations

why doesnt apple have some way of reporting a stolen iphone mine was stolen and i have the find my phone app and its been online once and nothing since that was in december it was stolen in november of last year. I paid cash for had no insurance on disablility cannot afford another one. I paid cash when I got my back pay now I have no iphone and nothing i can do. apple should have some type of system to see that a phone is stolen or not.

In addition to all of the reasons already given, Apple is not in the business of tracking and listing stolen property. Theft of iPhones, and other smart phones, has reached epidemic proportions in most large cities. The only people who have a real reason to keep records of stolen phones would be the cell service providers.
The new iOS version 7 has an anti-theft protection feature - the Activation Lock. Using that feature makes the iPhone useless to the thief. But the user must turn that on for it to work.

What can i do if i buy a stolen iphone from ebay?

what can i do if i buy a stolen iphone from ebay, can i change in apple with the ticket of ebay?

You should report the seller to the local authorities and to eBay. Of course, when you report it to the local authorities, they will probably also hold the stolen property as evidence... You can provide the police report number to eBay in your filing with them.

Stolen iPhone

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