Stolen MACBook Pro is still "Offline".

Home robbery, 25 July. How long does my MACBook Pro have to be connected to wifi in order to get a "last known location" to populate on Find My Devices? I have received ONE email message so far that the sound has been played and the system locked. The thief must have closed it too quickly because I did not get a location on the map like I do for my other devices. If the MACBook is turned on but NOT in the vicinity of wifi, will the user see my message or only if they are near wifi?

Not sure about how long does it has to connect to wifi in order to find the location, though it might be not that long, I suppose.
Reporting a lost or stolen Apple product

Similar Messages

Stolen macbook pro, offline, no serial #, not registered...help!

I have a dire looking situation with a stolen macbook pro. It was stolen from me in an airport and its offline, no luck with icloud. I did not keep the box, nor the receipt (as i was traveling), I had not even registered it yet, it was brand new, and now I have no idea where to find the serial number. I contacted Best Buy (bought off their website) to see if they keep serial numbers on sales, they said they didn´t, as I didnt have thier protection plan.
Am I completely out of luck??

andreaceleste,
did you pay for it with a credit card? If so, that might be your only remaining proof of having purchased one at all. Of course, that won’t reveal what its serial number is. You’ll need to report its theft to whichever police force is in charge of that airport to have any chance of reïmbursement through your insurance company — be sure to keep all information provided to you by that police force, so that you can provide that information to your insurance company.

Finding a stolen Macbook Pro

Hello fellow Apple users.
So, as noted, my Macbook Pro had been stolen like 3 or 4 months ago. I had the device connected on Find my iPhone via icloud.com
When my device was stolen, I immediately went on icloud.com and selected "Play a sound" and other options that were available. But the problem was, the device was not connected to the internet. So I went on with time, bought myself a new Macbook Pro and forgot about that one a little... But today, I got a mail from Find my iPhone, that a sound was played on that stolen Macbook Pro. Now I went quickly on icloud, but the device was no longer on my list, so someone probably reset it. Is there anything I could to, to at least get to know the location of it when the sound played or maybe it's current location? Thank you for your help!

My iMac was stolen 2 weeks ago and I just got the same emails, one that a sound played on it and another that it is locked.
According to the Find my iPhone app, shouldn't you be able to see the location for 24 hours, even if they went offline again? My device is still showing on my list, just offline. Now I have less than 24 hours to figure out why I can't see the last location...
Any feedback would be appreciated.

Find Stolen MacBook Pro

I have registered the MacBook Pro with my apple Id, and I see that the MacBook is offline and cannot be located in the find my iPhone app.
If the thief reloads the operating system will I still be able track the MacBook because logically the serial number should remains the same.
Please do let me know as I have a lot of personal data in it.
Any help is much appreciated.
Regards,
Bharath.

Hi..how about your finding?any news?
Mine also lost almost 6month now. Today i found one website
That can track our stolen macbook pro just using serial number.
Www.powerbookmedic.com
Now i am studying the patterns of my macbook pro location... Until
I confirm the location exactly, i will ask the thief to give back since
I still got a police report and my macbook pro box.

Can i erase my stolen macbook pro with find my mac even if it states the device was locked on a specific date (not by me) after being stolen?

Can i erase my stolen macbook pro with find my mac even if it states the device was locked on a specific date (not by me) after being stolen?

Barry, the other stolen computer, my IMac does not show me a locked on such and such date, but simply says offline. I set that computer to erase when it goes online and notify me when it is found, and to play a tone and play a message that the police are on their way!

HELP!!!!My Macbook pro is still crashing!!!!!Kernel Panic!!!!

I thought that i just need to del or update google chrome and it would be fine.
I thought that might be 32-bit/64-bit problem.
but i was wrong......
Can anyone help with this?
I have done all the hardware test and software test, everythings fine.
I've been reinstall the OS, installing the Lion, no hope....
My macbook pro is still crashing........
here's the panic reports:
Interval Since Last Panic Report: 6780 sec
Panics Since Last Report:          19
Anonymous UUID:                    D7F9F09A-21F1-40FC-91A7-62CD206A4055
Mon Jul 23 17:41:00 2012
Machine-check capabilities (cpu 5) 0x0000000000000c09:
family: 6 model: 42 stepping: 7 microcode: 26
Intel(R) Core(TM) i7-2720QM CPU @ 2.20GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
panic(cpu 5 caller 0x2cf3cc): "Machine Check at 0x01fa22de, trapno:0x12, err:0x0," "registers:\n" "CR0: 0x8001003b, CR2: 0x64df032c, CR3: 0x00100000, CR4: 0x00040660\n" "EAX: 0x00000031, EBX: 0x09f51c40, ECX: 0x00000001, EDX: 0x00000000\n" "ESP: 0x7890bde0, EBP: 0x7890be18, ESI: 0x09fde000, EDI: 0x00000738\n" "EFL: 0x00000046, EIP: 0x01fa22de\n"@/SourceCache/xnu/xnu-1699.26.8/osfmk/i386/trap_native.c:258
Backtrace (CPU 5), Frame : Return Address (4 potential args on stack)
0x7883ef38 : 0x2203de (0x6afa8c 0x7883ef58 0x229fb0 0x0)
0x7883ef68 : 0x2cf3cc (0x6bd020 0x6bd154 0x1fa22de 0x12)
0x7883f0d8 : 0x2cf409 (0x7883f110 0xde 0x6bd154 0x1)
0x7883f0f8 : 0x2e5e32 (0x7883f110 0x0 0x0 0x0)
0x7890be18 : 0x1f909df (0x7873e100 0x7 0x9fde000 0x0)
0x7890beb8 : 0x1f92c73 (0xffffffff 0x7fffffff 0x0 0x0)
0x7890bf48 : 0x2d0cde (0xffffffff 0x7fffffff 0x10 0x206)
0x7890bf68 : 0x22d3e5 (0x7874d000 0x3a7c1f98 0xc 0x7874dde0)
0x7890bfa8 : 0x22ccfe (0x0 0x7874d000 0x830d00 0x7890bfe0)
0x7890bfc8 : 0x2c7d0c (0x0 0xffffffff 0x10 0xa97b490)
      Kernel Extensions in backtrace:
         com.apple.driver.AppleIntelCPUPowerManagement(193.0)[5B5B4311-7A87-41B8-AC17-AE 08B259E210]@0x1f8e000->0x1fb6fff
BSD process name corresponding to current thread: kernel_task
Boot args: arch=i386
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:33:05 PDT 2012; root:xnu-1699.26.8~1/RELEASE_I386
Kernel UUID: DC2420E0-4451-376C-8A70-74301C98CE6B
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 53805524983
last loaded kext at 42605774436: com.apple.driver.AudioAUUC          1.59 (addr 0x1571000, size 24576)
loaded kexts:
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleTyMCEDriver          1.0.2d2
com.apple.driver.AGPM          100.12.42
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDAHardwareConfigDriver          2.2.0f3
com.apple.driver.AppleHDA          2.2.0f3
com.apple.driver.AppleMikeyDriver          2.2.0f3
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AppleMCCSControl          1.0.26
com.apple.kext.ATIFramebuffer          7.1.8
com.apple.driver.AppleIntelHD3000Graphics          7.1.8
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.driver.AppleSMCPDRC          5.0.0d0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.5f11
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.2
com.apple.driver.AppleMuxControl          3.0.16
com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d0
com.apple.driver.AppleBacklight          170.1.9
com.apple.ATIRadeonX3000          7.1.8
com.apple.driver.AppleLPC          1.5.8
com.apple.driver.AppleUSBTCButtons          225.2
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.5f11
com.apple.driver.AppleUSBTCKeyEventDriver          225.2
com.apple.driver.AppleUSBTCKeyboard          225.2
com.apple.driver.AppleIRController          312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.0.3
com.apple.driver.AppleUSBHub          4.5.0
com.apple.driver.AppleFWOHCI          4.8.9
com.apple.driver.AirPort.Brcm4331          530.4.20
com.apple.driver.AppleSDXC          1.2.0
com.apple.iokit.AppleBCM5701Ethernet          3.1.2b2
com.apple.driver.AppleEFINVRAM          1.5.0
com.apple.driver.AppleAHCIPort          2.3.0
com.apple.driver.AppleUSBEHCI          4.5.8
com.apple.driver.AppleUSBUHCI          4.4.5
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.6
com.apple.driver.AppleSMBIOS          1.8
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.5
com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.3
com.apple.driver.AppleIntelCPUPowerManagement          193.0.0
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.2.0f3
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOFireWireIP          2.2.4
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.iokit.IOAudioFamily          1.8.6fc17
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.2.0f3
com.apple.iokit.IOHDAFamily          2.2.0f3
com.apple.driver.ApplePolicyControl          3.0.16
com.apple.driver.AppleGraphicsControl          3.0.16
com.apple.driver.AppleSMC          3.1.3d8
com.apple.driver.IOPlatformPluginLegacy          5.0.0d0
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.3
com.apple.iokit.IONDRVSupport          2.3.2
com.apple.driver.IOPlatformPluginFamily          5.1.0d17
com.apple.driver.AppleThunderboltEDMSink          1.1.8
com.apple.driver.AppleThunderboltEDMSource          1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter          1.8.2
com.apple.kext.ATI6000Controller          7.1.8
com.apple.kext.ATISupport          7.1.8
com.apple.driver.AppleIntelSNBGraphicsFB          7.1.8
com.apple.iokit.IOGraphicsFamily          2.3.2
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0
com.apple.driver.AppleFileSystemDriver          13
com.apple.driver.AppleThunderboltDPInAdapter          1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.4
com.apple.driver.AppleUSBBluetoothHCIController          4.0.5f11
com.apple.iokit.IOBluetoothFamily          4.0.5f11
com.apple.driver.AppleUSBMultitouch          227.1
com.apple.iokit.IOUSBHIDDriver          4.4.5
com.apple.driver.AppleUSBMergeNub          4.5.3
com.apple.driver.AppleUSBComposite          4.5.8
com.apple.driver.AppleThunderboltNHI          1.5.5
com.apple.iokit.IOThunderboltFamily          2.0.0
com.apple.iokit.IOUSBUserClient          4.5.8
com.apple.iokit.IOFireWireFamily          4.4.5
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IOEthernetAVBController          1.0.1b1
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IOUSBFamily          4.5.8
com.apple.driver.AppleEFIRuntime          1.5.0
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.5
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          331.6
com.apple.iokit.IOStorageFamily          1.7.1
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.4
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 6 GB, SMC 1.69f1
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CB, 0x202020202020202020202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 3
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
Please somebody tells me what to do.....

Make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the OS X 10.7 or later recovery partition, if present.
*An SSD doesn't need to be zeroed.

Anyway of tracking a stolen macbook pro?

anyway of tracking a stolen macbook pro?

I believe that find my iphone also works over icloud for laptops. If it's connected to the internet, just go online and look up find my iphone, and it'll show your device (even though its not an iphone) on a map.

I had a stolen macbook pro 15 "

I had a stolen macbook pro 15 "MD546LL/A S/N: C0******24T. Please help me find it! It is very important to me, my 1.5 year of heavy labour!
<Edited by Host>

NOTE: If you purchased the computer with a credit card it's possible you have theft coverage through them.
If you have Homeowners insurance, place a claim with them.

My macbook pro is still under warranty. I have just put it into Mac 1 to be repaired because I had the folder with the dreaded Question mark on it....new hard drive. I was told that if I wanted my data retrieved, I would have to pay $445 p/h. Ahh!!!

My macbook pro is still under warranty. I have just put it into Mac 1 to be repaired because I had the folder with the dreaded Question mark on it....new hard drive. I was told that if I wanted my data retrieved, I would have to pay $445 p/h. Ahh!!! Shouldn't that be covered by warranty?

My newest Mac just did the same "folder of death" dance. It's too late for you now, but you might consider a passport backup drive.You can get 2&3 T-bytes now fairly reasonably priced. A given with computers is they will crash, just a question of how bad and when, so you can be prepared for the next time.

My MacBook Pro is still running the OS X 10.5.8, can I install the Mavericks directly? Or could you advise which latest system is able to be installed for my notebook?

Hello, my MacBook Pro is still running the OS X 10.5.8, can I install the Mavericks directly? Or could you advise which latest system is able to be installed for my notebook?

First up, we don't know what kind of MacBook you have so we can't tell you what OS you can run. You can use this instruction to identify which MacBook model you have: http://support.apple.com/kb/ht1635. Alternatively, from the Apple menu open "About this Mac". From the window that pops up, click "More Info". This will open the system profiler. Click "Hardware" and locate the model identifier, there.
Next, you need to determine if your system can even run Mavericks before you can go about installing it. These are the requirements:
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory
8 GB or more of available space
Lastly, as you'll note from the above, you can't update to Mavericks (or Mountain Lion or Lion) from 10.5.8. Mavericks is only available in the App Store. You need to be running Snow Leopard (10.6.8) in order to download and install any OS from Lion (10.7) and up. You can buy Snow Leopard here: http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

My Macbook Pro is still under limited warranty. Is it possible to upgrade my pro to retina display by going in to the store?

My Macbook Pro is still under limited warranty. Is it possible to upgrade my pro to retina display by going in to the store?

You can only exchange or upgrade your macbook pro for a retina macbook if you are within the 14 days purchase time frame. After the 14th day, you are no longer eligible for an exchange or any upgrade but only for free repairs.
Limited warranty doesn’t mean you would be eligible for an exchange or an upgrade, but its a time period in which your existing macbook hardware and software issues are rectified free of cost.
Hope this helps.....

Is it possible to find the mac adress of my stolen macbook pro?

Is it possible to find the mac adress of my stolen macbook pro? I've mad ea research an found out that the Mac Adress is really important to trace the device. But it's too late to check that on my laptop.. What should i do?

I understand that. But about your only shot without the box is to supply Apple with the serial number and ask them for the MAC info. My thought was if you can supply the serial number it's more proof that you're the owner. There's really no other way to get it without their help.

How do you track a stolen MacBook Pro with iCloud?

How do you track stolen MacBook Pro with iCloud

If you had set up Find My Mac on your MacBook before it was stolen, go to http://www.icloud.com and log in, then press Find My <Something> there.
If you did not set up Find My Mac, it's too late now. You cannot track it.

HT201472 Stolen MacBook Pro. How to locate it if online for one minute then back offline?

My MacBook Pro was stolen so I went on to my Find My iPhone app and set it to lock once turned on. Yesterday, I received an email saying it was found but when I went to the app, the device was offline again and did not show a location. Is there a way I can turn the lock off and hope that it is opened again, or can I find the location that it was originally opened at?
Thanks,
-KR

Well, if you did then you may be able to track it, if you did not it's not possible.

Week 34 MacBook Pro, whine still there?

I just got my replacement Week 34 MacBook Pro (week 32 one was physically damaged on arrival). I've been noticing a slight buzzing noise when the AC adapter is plugged in and it goes away when I open Photo Booth. However it is nowhere as loud as I remember the original whine issue being with my first macbook pro before it was stolen. Has anyone else experienced this?

mine has a slight cpu whine even after mlb replacement. Plugged or not. Sure it is quieter than before but still there. I am thinking to send back my MBP for repair again but my question is is there any unit with no cpu electric whine at all ? i don't want to risk another repair and have the same result at the end.
MBP 15 2ghz Mac OS X (10.4.7)

Stolen MACBook Pro is still "Offline".

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