Stolen Password, blocked devices

Question

Few days ago, my Apple ID password was "stolen". I realized this because they used the "Find my iPad/iPhone" app to block both of my devices. By some kind of accident I was able to restore my iPhone, losing all my contacts, but I didn't run with that luck on my iPad. It is still locked and I tried a lot of combinations without any good response. I also tried to get into iCloud or anything, but they also changed my password, my personal data, and even my e-mail contact, so when I try to restore my Apple ID password, neither the e-mail authentification and the security questions are possible and even trying to restore it with iTunes. I know this is a lost case, but I need to be sure, is there any way to have my iPad back? and some way to change my ID on my devices without the actual password?

Answer 1

Hi, villanelle2000, and welcome to the Community,
The steps outlined in Techfreak's post, above, are the steps to take to reach Skype's Customer Service unit.  Yes, Skype employs a longer web-form than most companies who use the customer service web-form plan.
You may have a problem if you cannot verify the account details.  If you continue to reach an impasse, you might try creating a new Skype account to use, in order to contact Skype Customer Service, to deal with the first account's issues. 
Another thing to add to your "To Do" list: report the unauthorized charge to the issuer of the payment method you have/had on file, including any third-party payment processing service if you use one (such as PayPal).
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!