Stolen phone sprung into action on Find My iPhone...
My phone was stolen a few months ago. I did all the right things via FindmyiPhone but it remained offline... Today, I got a weird generic email saying "Get set up and start enjoying iCloud today"... I logged into Find My iPhone, where I still have the device registered and at the exact time I got the email, the update log says it was erased at that time.
So presumably, someone has just started using it, but what does this mean for me and the fact that my email address is still attached to it. And will anything happen that makes it discoverable again??
He stole it from right out of my hands so I would love to know what happened to it...
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom
Similar Messages
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I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.I have a password on the phone but i'm not sure if I turned on the option where the phone resets if you incorrectly put the password more than ten time. I immediately called my phone company (Verizon) and reported the phone stolen.So I know whoever took the phone cannot place calls or use the phone. But can they still access my data on the phone if they manage to unlock the phone? If so how can I erase all data on the phone so the thief can't access my personal information? is there any other way other than Find my IPhone to wipe off the data on the phone? I really don't want my personal information such as pictures, text messages, notes and social networks profile available to a stranger!!? Help please!!!
Hello thewrongway,
I'm sorry to hear about your phone! I understand the need for an active device. You are able to activate an old device and process an insurance claim for your iPhone 4s within 60days from the incident date. Keep in mind if the old phone is not a smartphone and you currently have unlimited data that feature will fall off. If you have a tier data plan no changes will be made. Please let me know if you have any additional questions. Thank you.
TominqueBo
VZW Support
Follow us on Twitter at @VZWSupport -
HT1937 My phone got stolen and I don't have "find my iphone" app, I need a way to track it down
My phone got stolen and I don't have "find my iphone" app, I need a way to track it down
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
I signed into icloud to find my iphone. icloud tried to upload my calendar, froze my desktop calendar and then erased it when I unchecked the box. I use time machine. Can I restore my desktop calendar and how do I keep everything but my phone locator and mail off? I do not want to sync my desktop with icloud except for mail.
This the Activation Lock. Read here: http://support.apple.com/kb/HT5818
The only way is to login to iCloud with your computer browser and wipe the iPhone.
If you can't then you have a brick, Apple won't help and AL cannot be bypass.
https://www.icloud.com -
I am signed in to my wifes iphone and it has been stolen. Tried tracking it with find my iphone, but it doesn't show up in my devices. She doesn't have a separate id. Any ideas why or what I could do to make it would be greatly appreciated.
It was still turned on, I am tracking with life360, but apple's tracking is more accurate. I just wondered why the phone doesn't show up in my devices on iCloud if I am signed in on it with my apple id. Thanks
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i renewed my battery and now cant get signal its constantly searching antenna is connected and getting wifi told to factory reset my phone but cant turn off find my iphone to reset even with my password pls help
If you need to restore your phone but can't turn off Find My iPhone, you'll have to force it into recovery mode in order to restore it, as explained here: http://support.apple.com/kb/ht1808.
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HT201365 How do I unlock the phone after locking it through "Find My iPhone?"
How do I unlock the phone after locking it through "Find My iPhone?"
If you placed it in lost mode to lock it, sign into icloud.com, click on lost mode and turn it off. If it is locked with Activation lock you'll have to provide the password for the iCloud ID you are being prompted for in order to use it.
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I forgot my password to my iPad and it said to connect to iTunes so I did. I went on Apple support to try and find a way to restore my iPad. The options given were to either sign into iCloud of Find my iPhone and restore it, but it wouldn't work because I didn't download the Find my iPhone app and I wasn't signed into iCloud. My other option was to connect to iTunes and restore it so I tried many times but it keeps saying that the apple software cannot be connected. I used Apple support once again to see if i can sort out the problem but nothing seems to work. Is there anything else that I can do to restore it??
Try this:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
TS3376 i lost my phone bu thave installed the find my iPhone app
I just lost my phone. I have the find my iphone app installed but dont know how to use it. please help!
Apple ID: Associating and verifying email addresses with your Apple ID
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Help!
You would have had to set up find my iphone on the iphone itself before it was stolen. This means signing into your icloud account and setting it up on the iphone.
If you did not do this, then there is no way at all to track it.
Report the theft to the police and change all passwords. -
I just got an iPhone 5s, and I restored from a previous back up (mistake) and now I can't restore the phone to start again without "turning off the find my iphone setting" but it's using an old email address as the icloud login, which i don't have a password to / never used for an icloud account. I have gone and changed my settings to a different email on my icloud / apple ID but on my phone it won't let me change the email address for icloud, it's greyed over and keeps trying to verify?
Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Selling phone didn't turn off find my iPhone
HI. Got a 6 and selling my 4S, so I reset it to factory and pitched the SIM card two days ago.
IT's already updated to iOS 8.0.2.
ignorant! Forgot to turn off Find my iPhone before reset. And I'm supposed to ship it across America tomorrow! The buyer would have a brick if he wouldn't have my iTunes password. Sure don't want to give that to a stranger!
So, i went into iCloud.com and removed the phone from that account.
Then I turned it on, went through the preliminary set up process, reconnected to wifi, but got an error message that i must insert a valid SIM to proceed. Staff at my local AT&T store said I don't need a sim; I just needed to get on wifi to get back into find the iPhone, turn it off, and good to go.
What to do now? Only way out is buy a new SIM?
Thanks for help!Thank you. I probably should have hit the Correct Answer button, but I haven't actually tested the solution by ensuring that the phone can be safey activated by the new user.
For sure he must get his own SIM. I was just concerned that Apple's newest theft safeguards have added a new layer of tethering between icloud and a phone's hardware identity, such that, even though it's been erased successfully, it's still tethered to the old account and prevented from being activated with a new account unless find my iphone was formally turned off prior to erasure.
Over worried. The 'tethering' just prevents the erasure in the first place. I entered the password back then already, so the phone should be good to go for the new buyer.
Thanks again. This forum and you experienced people are a god-send. -
Undo the "Erase iPhone" action in Find My iPhone
My iPhone was stolen. Without even thinking about it I went to my computer, logged in to icloud.com and clicked to erase my iPhone in Find My iPhone. The service couldn't locate it because it was offline and it still is. But then I read that once my data is erased I won't be able to locate my phone and I don't want that, I want to find it. But now I'm not given the option to undo "Erase iPhone", although the data hasn't been erased yet, beacuse it's still offline. Is there any way to undo that so that I can lock my phone instead?
I'm having the exact same problem. I called Apple and asked if this was possible... Unfortunately, once you request that, there is no way to "unrequest" it
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My iphone is stolen and I have not activated Find My Iphone app, what do I do? Help, please.
My iphone was stolen at a party last night and I'm worried a fob might've taken it. Unfortunately, I did not have a lock on it nor have I activated my Find My iPhone app on my phone tho I have already downloaded it. I would love to track it down, or at the very least, erase photos or all data if possible. Please help?
There is nothing you can do to locate, lock or erase your dataif you didn't activate Find My iPhone. (What did you thing the purpose doing so was??)
What you can do now is report the loss to your carrier and get service disconnected, as well as report to your local police. -
Iphone 5 was stolen. but could not use the Find my iphone! help! ;(
My iphone 5 was stolen today in netherlands. however, i did not turn on the icloud. so i couldnt use find my iphone to track it. anyway else i could do to trace my phone? IMEI or sth? i really want my phone back. any suggestions?
If you did not set up Find My iPhone, then only your cell carrier would have the possibility of tracking your iPhone, if they offer such as service. Some carriers do, but most require you to sign up for the service and pay extra. You can call your carrier and ask if they have any tracking service available to you.
If your carrier does not offer such a service and you did not set up Find My iPhone, then there is no way to track the unit. Contact the police and change any passwords for any online accounts you may have used from your iPhone (the iTunes Store, for instance).
Regards.
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