Stolen smartphone, can I activate an old one?

My iPhone disappeared last weekend and I was hoping to just be able to reactivate an old Env Touch while I wait for the replacement. When I went to reactivate, a warning appeared that said my "Smartphone Talk Free" deal could disappear if I activated a non-smartphone. Considering the fact that this is just for 2 days, I don't have an issue paying for something I'm not using, but I just don't want my plan to be messed up when I get my new phone later this week.
Does anyone know if I can keep the same plan with the Env?

This is what pops up:
-You must keep the $29.99 Data Package associated with your eligible Smartphone device
-You must keep your current plan. If you change your plan, the promotion and the $9.99/line/mo.
Credit will be removed.
-An eligible Smartphone must be associated with your plan. If you upgrade or change to a 
non-Smartphone device, the promotion and the $9.99/line/mo. credit will be removed.
I looked at the breakdown of the plan for my line and it says specifically that I have no promotions. The other line only has an employer discount, and there is no mention of the free plan. I am the secondary line, so it's the typical $9.99 a month like it is for any phone.

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