Stop:c0000221 Bad image checksum

Have HP Media Center PC m7060n.  Worked fine last night, turned on this morning and got a blue screen saying "Stop: c0000221 Bad image checksum; the image Normaliz.dll is possibly corrupt. the header checksum does not match the computed checksum".  What does this mean? The only way to get out of it is to turn it off.   My main concern at this point is can I get my photos and documents?

HI,
gigi96 wrote:
Have HP Media Center PC m7060n.  Worked fine last night, turned on this morning and got a blue screen saying "Stop: c0000221 Bad image checksum; the image Normaliz.dll is possibly corrupt. the header checksum does not match the computed checksum".  What does this mean? The only way to get out of it is to turn it off.   My main concern at this point is can I get my photos and documents?
Remove all but a single stick of memory (in the slot closest to the CPU) and try booting up normally. Try each memory module.
If that fails then procede to the following.
Have you tried to boot it up in safe mode?
Start tapping the F8 key as soon as you push the power button.
If you are able to boot into Safe mode you have a few options.
1) There is system restore available.
2) from a command line type sfc /scannow to let the system file checker replace any corrupt system files.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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