Stop device update messages
We have a very large number of update messages coming into one of our staff member's mail box regarding a device update. This wouldn't be such a problem if this user had a blackberry device, he doesn't.
The situation is that he had a device, a few years ago and it was configured with his details. The employee who configured this device swapped mobiles with him (he wanted an iPhone) and when she left we could neither find the device nor any record of the details of it - we neither have the model, IMEI or mobile network to which it was locked. The device is not managed by any related BES or similar servers.
How the heck do we stop these messages other than just blocking them and deleting them on receipt? These messages are coming from RIM, therefore they should stop them at source by unregistering the account. We *cannot* do this as we neither have the mobile nor an update server that manages the device.
When you view a specific message you will need to change the flag to SEEN. Keep in mind that the Folder will be to be READ_WRITE. Also, you can not do this with a POP3 connection.... I know IMAP allows this though.
-Dave
Similar Messages
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Can you block the AppleTV update message?
We have a school full of Apple TVs. Teachers project from iPads with Airplay. When Apple provides an update, the AppleTV brings up a message asking if you want to update - you have to select the answer with the Apple TV remote. The problem is that teachers do not have the AppleTV remotes and AirPlay will not work while the message is up. Don't really want to distribute the remotes. Would rather stop the update message. possible?
The only worakround without hacking (which is not supported, can't be discussed anyway, and not possible on all ATVs) might be to block internet access to the update server from your routers if someone can provide the IP address or range, but this might have other knock on consequences.
AC -
I was trying to update itunes on my computer that has windows vista. during the update I received an error message; so I uninstalled itunes and reinstalled it. the instatlation process stopped with this message: "Service 'Apple Mobile Device' failed to start. Verify thta you have sufficient priviledges to start system services." I have used an ipad 2 since 2011 and have never had a problem with my itunes account or my ipad until now.
What steps do I need to complete to get my itunes account up and running again?Hi Kayleenfromwi,
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying the steps in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
Installation of latest itunes update stopped, gave error message "couldn't find MSVCR80.dll" Suggested reinstall. Tried but got same message. Now get same error message when I try to open itunes. Help!
Hey jeight26,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Sincerely,
Delgadoh -
Dear Windows support personel,
As part of my message reads above; I keep getting an i-tunes update message and when I click on the OK to download it, I get an error message saying there was a problem and I need to go to Tools>manual download. Well, I don't know how to do that even though I gave it my best try. I went to the support sight and it had the following message;
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components, may have unintended affects.
If you encounter an error while uninstalling, try repairing the affected component:
I don't know if I should do that since I'm not PC savey. Could you help me by doing the work on my pc for me? I'd be most apprieciative if you'd help me in this manner.
Sincerely,
Christine Bocker
<Email Edited by Host>Let's first try updating using an installer file downloaded from the Apple Website:
http://www.apple.com/itunes/download/ -
I have reset both my torch and playbook back to original only thing that I kept was my contact. And still problems I am a few min away from leave my loved blackberry and going android !! Or heaven help us Phone
Issues 1) playbook wont connect to desktop manager anymore
2) Play book has 2 calendar icons with two different settings on them ??? I have one that is currently working with my yahoo email and calendar account.
3) my Phone when connected to desk top software shows the calendar as read only
4) Unable to update my phone says During an update of the applications on the BlackBerry® smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatisfactory dependencies."
I just want my email and Calendars to work I am tried of spending nights trying to get these deices working !!!
someone please help me. !!
I know you are going to ask I have updated everything last time and it is all as update as it can get.
As for now as I wait I am going to wipe my phone again and just set everything up again !! If I have to even my contacts AHHHH Help I am starting to think crazy thoughtsDid you try to eboot the your PC or laptop where your device is connected ?
I experienced this with my windows laptop, after a failed to do an update, I restart the laptop and my Torch, then retried, and it's worked -
I often travel abroad and my host has changed Internet provider. Then my service was interrupted and I can't update iTunes. Any tips to stop the error messages?
Wow! At least on Apple TV, problem solved. Apple: what's not to love? Please give me credit if you use it in marketing campaigns... ;-)
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iPad1 can not install software 4.3.2 update - message - due to corrupt backup - but when I go to delete backup there is no backup in the device section of itunes under preferences
The problem was cured by going to <user>/Library/Application Support/MobileSync/Backup and moving the files from that folder to desktop and the ipad backed up and the software installed
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Can I stop a device update? Galaxy S5
Couple of months ago device update to Samsung s5 hosed up phone. Got new phone today and it's trying a device update. How do I stop this!?
Hi Thank you for your question!
I'm sorry you had some bad experience with a software update. I can definitely understand why you're hesitating, but OS updates are very important, they improve performance, fix bugs and add new features. While in some rare cases some users reported issues after installing an update, they're usually very safe and it's a good idea to keep your device's software up to date.
Please let me know if you have any other questions.
Thanks,
Dmitriy -
I have been trying to update to IOS 6 for 3 days now - my Iphone4S is in middle of restore and it gets so far then stops - no error messages - the bar does not move further. it stops at different places -
can anybody help please
KulbirStewart
This forum is for questions regarding the LabVIEW Datalogging and Supervisory Control Module. You will have more luck posting this question in the general LabVIEW forum.
Good luck -
Java update message reappears despite latest version. How do i stop it?
I run Yosemite 10.10.2 and have updated Java to 8v40 as requested, but I keep getting update messages every few minutes. When i check that I have the right version installed it confirms that I am up to date. Can you help me to stop this message? Thanks
Hi Linc
here are screenshots of
a. the message that keeps recurring
and
b. the page it takes me to if I click More Info button.
Any ideas? Maybe uninstall Java and start again?
Many thanks -
My LG G3 has stopped receiving email from my pop3 road runner account. It just has an "updating" message. It worked fine for the first two weeks and nothing now. Any advice?
This started about 3 days ago. I could manually push email through in the last few days but can no longer. I have deleted the account and re-entered the settings but I get a message that I cannot connect to the server.
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How do I stop the Software Update messages without updating my software?
I keep getting Software Update messages asking me to update to Firefox 30.0 for a security and stability update. I do not wish to update any time soon, and I am tired of constantly getting these messages. The only two options I'm given is to "Ask Later" or "Update Firefox". When I hit the "Ask Later" button, the message keeps coming back very regularly. I don't want the message to keep coming back and I don't want to update. Is there a way to stop these messages from coming to me without actually updating?
Thanks.Firefox Menu > Options > Options
*Advanced > Update
**Firefox Updates: Choose [x] Never check Firefox Updates
Firefox updates only after every 6 weeks of stable version. Make sure it not malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
I'm downloadimg update to InDesign 6. All stops at "finishing" message. Other updates pending. Solution, please?
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How do i stop all my devices recieving messages?
if i send an i message using ipod touch my iphone recieves it as well how can i change this?
See:
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime
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