Stop error 0x7b after windows updates 10/14-10/15/2014
Last evening we received the new windows updates.. This morning we found that we had several of our older (desktop only) Dell model pc's (Example: Dell 755) were showing the Windows Error Recovery screen.. Most of our users ran the startup repair
and this had 2 results.. One the scan found nothing and upon the next boot went right back to the Recover Screen or two if they attempt to start Windows normal are receiving a 0x0000007b (0x80786b58, 0xc0000034, 0x00000000, 0x00000000)
I have done some research on the web and have found several solutions:
The possibility of the update changing the SATA controller of RAID controller settings: This is not the case for us
HKEY_LOCAL_MACHINE\SYSTEM.....\msahci-iastor-iastorV\Start settings: They are all currently set to 0 as stated
I have been trying to locate a way to remove the updates via Hirens 15.2 but can not run the location .exe for the updates to remove and we currently have no backup points set. I have run the Chkdisk and repair from both local and also the Software CD and
this found nothing wrong..
All of these machines are / were running Windows 7 Enterprise amd64
We have 170 of these machines in production and are rushing for a solution or temp fix while attempting to find newer replacements without the issue.
Any help would be greatly appreciated and thank you in advance
Hi,
Windows directly boot into Recovery Mode should be also caused by Windows boot file (maybe bcd file problem), under this condition, it won't about to boot into system.
According to the MSDN Library about 0x7B:
http://msdn.microsoft.com/en-us/library/windows/hardware/ff559218(v=vs.85).aspx
The INACCESSIBLE_BOOT_DEVICE bug check has a value of 0x0000007B. This bug check indicates that the Microsoft Windows operating system has lost access to the system partition during startup.
Cause:
The INACCESSIBLE_BOOT_DEVICE bug check frequently occurs because of a boot device failure. During I/O system initialization, the boot device driver might have failed to initialize the boot device (typically a hard disk). File system initialization might
have failed because it did not recognize the data on the boot device. Also, repartitioning the system partition or installing a new SCSI adapter or disk controller might induce this error.
This error can also occur because of incompatible disk hardware. If the error occurred at the initial setup of the system, the system might have been installed on an unsupported disk or SCSI controller. Some controllers are supported only by drivers that are
in the Windows Driver Library (WDL). (These drivers require the user to do a custom installation.)
The library also contains some effective solution with this problem, please follow its introduction to make troubleshooting for test.
Roger Lu
TechNet Community Support
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Error Code 80072F8F- windows update fails
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Dell Latitude E6520 fails to boot after Windows Updates
Hello,
I have a Dell Latitude E6520 that is not starting up after Windows updates. It installs updates and requests a reboot, after which it blue screens at the splash logo and reboots again. This goes on indefinitely. The only way to repair it is to boot from
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dism /image:D:\ /cleanup-image /revertpendingactions
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kb2978742
kb2977629
kb2976897
kb2973112
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2014-09-18 10:52:04:214
496 540
AU Install complete for all calls, reboot needed
2014-09-18 10:52:04:216
496 540
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:623
496 8a4
AU UpdateDownloadProperties: 0 download(s) are still in progress.
2014-09-18 10:52:04:623
496 8a4
AU Triggering Offline detection (non-interactive)
2014-09-18 10:52:04:623
496 8a4
AU AU setting pending client directive to 'Reboot Pending'
2014-09-18 10:52:04:623
496 8a4
AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
2014-09-18 10:52:04:625
496 8a4
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:625
496 1668
AU #############
2014-09-18 10:52:04:625
496 1668
AU ## START ## AU: Search for updates
2014-09-18 10:52:04:625
496 1668
AU #########
2014-09-18 10:52:04:626
496 1668
AU <<## SUBMITTED ## AU: Search for updates [CallId = {7C1069F1-2D57-421E-A378-38DE401BF9F1}]
2014-09-18 10:52:04:626
496 166c
Agent *************
2014-09-18 10:52:04:626
496 166c
Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:04:626
496 166c
Agent *********
2014-09-18 10:52:04:626
496 166c
Agent * Online = No; Ignore download priority = No
2014-09-18 10:52:04:626
496 166c
Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-09-18 10:52:04:626
496 166c
Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-09-18 10:52:04:626
496 166c
Agent * Search Scope = {Machine}
2014-09-18 10:52:05:210
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:07:170
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:475
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:569
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:11:590
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:14:999
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:16:887
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:18:753
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:19:623
496 1668
Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
2014-09-18 10:52:20:673
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:573
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:773
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:464
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:651
496 1668
AU AU received handle event
2014-09-18 10:52:26:366
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:27:520
496 1668
Shutdwn user declined update at shutdown
2014-09-18 10:52:27:520
496 1668
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:27:520
496 1668
AU AU initiates service shutdown
2014-09-18 10:52:27:520
496 1668
AU ########### AU: Uninitializing Automatic Updates ###########
2014-09-18 10:52:28:206
496 166c
Agent * WARNING: Exit code = 0x8024000B
2014-09-18 10:52:28:206
496 166c
Agent *********
2014-09-18 10:52:28:206
496 166c
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:28:206
496 166c
Agent *************
2014-09-18 10:52:28:206
496 166c
Agent WARNING: WU client failed Searching for update with error 0x8024000b
2014-09-18 10:52:28:253
496 1668
Report REPORT EVENT: {62FF14E3-DDBE-4DDC-BE90-12B98EC74605}
2014-09-18 10:52:04:216-0600 1
193 102
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Content Install
Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Security Update for Windows 7 for x64-based Systems
(KB2982378) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112) - Security Update for Windows 7 for x64-based Systems (KB2976897) - Security Update for Windows 7 for x64-based Systems
(KB2918614) - Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2977629) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211) - Security Update
for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2937610) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2894844) - Security Update
for Windows 7 for x64-based Systems (KB2978742)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:425
496 1668
Service *********
2014-09-18 10:52:28:425
496 1668
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-09-18 10:52:28:425
496 1668
Service *************
Please let me know if there is a better way of attaching the log to this post and thank you in advance for any help.Hi ChristianBoman,
We could use the OneDrive to upload the log and then paste the shared link here. For more information, please refer to the following article.
http://windows.microsoft.com/en-us/onedrive/share-file-folder
for the update error 0x8024000b, please refer to the following article.
http://windows.microsoft.com/en-us/windows/windows-update-error-8024000b#1TC=windows-7
Please take the following steps:
1. Run the Windows Update Troubleshooter.
2. Click the Start button , type Run in the search box, and then, in the results list, click Run.
3. Copy the following text, and then paste it into the Run text box:
Cmd /c ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old
4. Click OK.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support -
Firefox won't start after windows update
After windows Updated my computer Firefox won't start. I tried a clean reinstall two times, won't work. When I tried to start the firefox the first time after booting my computer it comes with the following message.
XML Parsing Error: undefined entity
Location: chrome://mozapps/content/extensions/update.xul
Line Number 14, Column 1:
<wizard id="updateWizard"
^
Any Help would be greatly appreciated. I like firefox and I'm using it the last 7 Years.
Thanks
DKI cheated a little bit and put the issue url in a working version of firefox:
chrome://mozapps/content/extensions/update.xul
What I got was a page that looked like this below and console:
blah blah parser:
<pre><nowiki> xml-stylesheet
xml-stylesheet
<wizard id="updateWizard" xmlns="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul" title="Firefox Update" windowtype="Addons:Compatibility" branded="true" onload="gUpdateWizard.init();" onwizardfinish="gUpdateWizard.onWizardFinish();" onwizardcancel="return gUpdateWizard.onWizardCancel();" onclose="return gUpdateWizard.onWizardClose(event);" buttons="accept,cancel" pagestep="1" currentpageid="dummy" firstpage="true" lastpage="true">
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<stringbundle id="updateStrings" src="chrome://mozapps/locale/extensions/update.properties"></stringbundle>
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<wizardpage id="dummy" pageid="dummy"></wizardpage>
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<checkbox id="toggleOffline" checked="true" label="Go online now." accesskey="G" oncommand="gOfflinePage.toggleOffline();"></checkbox>
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<wizardpage id="versioninfo" pageid="versioninfo" next="mismatch" label="Checking Compatibility of Add-ons" onpageshow="gVersionInfoPage.onPageShow();">
<label>
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<separator class="thin"></separator>
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<hbox align="center">
<image id="versioninfo.throbber" class="throbber"></image>
<label id="versioninfo.status" flex="1" crop="right"></label>
</hbox>
<separator></separator>
</wizardpage>
<wizardpage id="mismatch" pageid="mismatch" next="checking" label="Incompatible Add-ons" onpageshow="gMismatchPage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<listbox id="mismatch.incompatible" flex="1"></listbox>
<separator class="thin"></separator>
<label>
Firefox can check if there are compatible versions…
</label>
</wizardpage>
<wizardpage id="checking" pageid="checking" next="noupdates" label="Checking for Compatible Add-ons" onpageshow="gUpdatePage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<progressmeter id="checking.progress"></progressmeter>
<hbox align="center"></hbox>
</wizardpage>
<wizardpage id="noupdates" pageid="noupdates" label="No Compatible Add-ons Found" onpageshow="gNoUpdatesPage.onPageShow();">
<description></description>
<separator class="thin"></separator>
<hbox id="updateCheckErrorNotFound" class="alertBox" hidden="true" align="top"></hbox>
<separator class="thin"></separator>
<description id="noupdatesCheckEnabled" hidden="true"></description>
<vbox id="noupdatesCheckDisabled" hidden="true"></vbox>
<separator flex="1"></separator>
<label></label>
<separator class="thin"></separator>
</wizardpage>
</nowiki></pre>
I do not see much about coloum 14, but I am guessing this file is stored somewhere and its corrupt. Update.xul suggests that it is the update file. Do you still have this in your downloads folder? There are two places for update and for a clean reinstall:
[http://www.mozilla.org/en-US/firefox/new/] in a private window will give you a new install or you can choose from here: [https://www.mozilla.org/en-US/firefox/all/]
This is what the file should look like; [http://hg.mozilla.org/mozilla-central/log/7a2edc5171e6/toolkit/mozapps/extensions/content/update.xul] If you can copy and paste that file from a working browser we can see the issue, but it will just look the same as the error.
if you can replace the contents of the file locally with what it should look like it will fix the error, but who knows if there are other errors. May be best to delete the updater and save all the profile folder contents. -
Error code after itunes update -42404
error code after itunes update -42404 cannot connect to ipad it is telling me to restore ipad, and cannot connect to store...
Message was edited by: CFC.SteveI assume you updated itunes on your computer. PC or Mac?
Look at the posts in the More Like This area to the right side of this page.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
Error code 800f0900 windows update
request: can someone please help me with this windows update issue? thank you<o:p></o:p>
error code 800f0900 windows update <o:p></o:p>
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tried:<o:p></o:p>
MicrosoftFixit.wu.LB.193479011044059.1.1.Run<o:p></o:p>
Windows6.1-KB947821-v34-x64<o:p></o:p>
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Windows Update troubleshooter <o:p></o:p>Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription. This is only one forum among the many
that are on the TechNet Discussion Forums, and given your post, you likely chose the wrong forum. This is a standard response I’ve written up in advance to help many people (thousands, really.) who post their question in this forum in error, but please
don’t ignore it. The links I share below I’ve collected to help you get right where you need to go with your issue.
For technical issues with Microsoft products that you would run into as an
end user of those products, one great source of info and help is
http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Office related forums are also here:
http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx
For Technical issues with Microsoft products that you might have as an
IT professional (like technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at
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detail about your problem, that could include screenshots of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing.
If you really had no idea where to post this question but you still posted it here, you still shouldn’t have because we have a forum just for you! It’s called the Where is the forum for…?
forum and it’s here: http://social.msdn.microsoft.com/forums/en-us/whatforum/
Moving to off topic.
Thanks
MSDN and TechNet Subscriptions Support
Did Microsoft call you out of the blue about your computer?
No, they didn't. -
Profiles being reset after windows updates?
Hi All
I'm having issues with Outlook 2013 SP1 resetting our users profiles after Windows Updates have been applied. Their profiles are being reset whilst their previous profiles are being renamed to "BACKUP of <profile name>".
Office 2013 x86 has been deployed via VL Media onto Win7 x64 machines and we are distributing the ImportPRF registry key via GPO (set to Update) in order to customise the profiles on first run. (basic email account and attaching a default PST file)
It appears that after windows updates are applied outlook is triggering the first run process again and therefore resetting the users profiles back to the standard set in our PRF.
We used this method to configure Outlook 2010 and for the years of deploying Office 2010 we never had any issues. Can anyone suggest what might be going on here or what might have changed in Office 2013?
ThanksHi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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here -
several times after system crashes and sometimes after windows updates my pinned tabs have disappeared. How can I back up the pinned tabs and bookmarks??
Firefox stores the bookmarks and the browsing history in the places.sqlite database file..
There are 10 rotating daily JSON backups (bookmarks-####-##-##.json) in the bookmarkbackups folder within the Firefox profile folder, one for each day that Firefox is started.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
Pinned (App) tabs and tab groups are stored in the sessionstore.js file.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
See also:
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile -
How to reinstall APISupport.dll error detected after windows open
I am getting error message after windows open that TB\APISupport\APISupport.dll application could not be found. How shall I remove this error.Regards
Hi @raghavraj ,
Welcome to the HP Support Forums! I did some research into that error message and it appears as if it is a virus or malware. I would recommend that you run your anti-virus and anti-malware software to fix this issue. It appears to be related to a Conduit search program or add-on.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP -
Blue screen: HP Pavilion dv6 after Windows update on Aug 1.
Last year or so, I had this blue screen issue with my dv6 laptop and was solved by uninstalling KB2670838.And things have been very peaceful since then, but the blue screen re-occured recently after windows update last week.The updates were suggested by HP Support agent installed in and was for getting ready for Windows 10 installation.But my pc gets blue in every 3 min now, so I un-installed all updated job occured last week as temporal solution. Though I wish to be ready for Windows 10 installation, I need to have operable PC for my work.(This is Win7 sp1, home eddition) It would be great if anyone could assist me on this. Thank you, Piko.
I have this problem. It happens without any warning.
I don't know the reason. Please help me. -
Wont boot after windows update
M y Sateite A305 s6916 wont boot after windows updates tried to install.
Satellite A305-S6916
tried .. every option on F8
Try this. Download a repair disc from here.
Windows Vista Recovery Environment ISO X64 version (64 bit)
If you can reach the Recovery Environment by booting that, try the Startup Repair and let us know what happens. Sometimes you need to run it more than once.
Startup Repair: frequently asked questions
Also try a System Restore.
What are the system recovery options in Windows Vista?
-Jerry -
HT201210 I am getting error 29 after i update my I phone 3gs?
I am getting error 29 after i update my I phone 3gs?Need help, thanks!
http://support.apple.com/kb/TS3694#error29 see link
-
Hi
i have a sharepoint 2010 farm
and it has total 6 servers, and in all servers i did the latest windows update
and after update i found the sharepoint 2010 administraion service was stopped and when i start its given error message
Log Name: System
Source: Service Control Manager
Date: 7/12/2014 3:01:15 PM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SPFAPP01.xyz.gov.local
Description:
The SharePoint 2010 Administration service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2014-07-12T12:01:15.109313700Z" />
<EventRecordID>81462</EventRecordID>
<Correlation />
<Execution ProcessID="576" ThreadID="3372" />
<Channel>System</Channel>
<Computer>SPFAPP01.xyz.gov.local</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">SharePoint 2010 Administration</Data>
<Data Name="param2">%%1053</Data>
</EventData>
</Event>
adilAre you able to run the Config Wizard? Are there any helpful messages in the Application Event Log or in Applications and Services Logs -> Microsoft -> SharePoint Products -> Shared -> Operational?
Trevor Seward
Follow or contact me at...
  
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.
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