Stop Error / Blue Screen of Death... Please Help

Hello,
I have been having problems with my desktop computer ever since I Installed the BT Total Broadband software.
I have seen a similar topic regarding the Stop error and BSOD,but the problem there appears to be with a wireless connection with a laptop. I, on the other hand, am using an ethernet cable connection with a desktop, so I am not sure if the fix will also work for me.
The problem I have am having is that my computer frequently either resets or BSOD's, with an IRQ_Less_Or_Equal message. This usually occurs within minutes of any kind of internet navigation, and after it has occured once, the problem seems to persist, causing my computer to freeze during bootup, or crashing/resetting shortly after windows (eventually) loads successfully.
Please help, this is driving me crazy!

Thanx again for the replies guys, this is all very helpful!
Firstly, Im running windows XP, SP3.
Also, I have to admit the inside of my computer is quite dusty and could use a good clean.
Finally, its interesting to note that although my computer has a habit of crashing/resetting/BSODing quite regularly during online activity, sometimes the system seems to stabilise, and will run perfectly well for hours at a time.
However I have reached a point where the continual errors, and the resulting 100x crashes and windows failing to load has driven me to seek professional help (here, not a pyschiatrist )

Similar Messages

BIOS Update causes Blue Screen of Death - PLEASE HELP

PLEASE HELP!!
After recently reformatting a Lenovo 3000 N200 (XP SP3), I downloaded the Lenovo Care (or whatever it's called), which downloaded a whole lot of updates, drivers....
The last thing that was downloaded was a BIOS Update. Before flashing and reprogramming the BIOS, the program created a backup of the old BIOS.
Since the BIOS Update, I can no longer turn on the laptop without the BSOD (Blue Screen of Death). When I try to turn it on, it shows the Lenovo startup screen, then goes to the "previous attempt was interrupted" menu (the menu where you can choose 'Safe Mode'...), and no matter which option I choose, it starts to show the XP startup screen (with the progress bar), for 1/2 a second, then displays the BSOD for 1/2 a second (too fast too even read what it says or even get the error code).
What can I do to remedy the situation? Can I somehow access the backup of the old BIOS to restore it? Or is there something else I can do?
BTW, When I click F1 on the Lenovo startup screen (to get into the BIOS settings) it shows the BIOS version to be "68ET35WW (V3.03) - which is apparently the latest version for that laptop
Message Edited by yksnirk on 01-20-2009 08:15 AM
Message Edited by yksnirk on 01-20-2009 08:15 AM

If you have restored the device as new and tested it without using your backup and it is still malfunctioning, then you need to make an appointment with the Genius Bar of the nearest Apple Store or Authorized Apple Service provider, depending on your location, and have the hardware checked.

Blue Screen of Death Please Help!!!

Hi Everyone. I'm having some major issues with my iPhone 5s (16GB updated to iOS 8.1.1). Literally every time I so much as look at the phone it restarts and gives me the Blue Screen of Death. This happens randomly. At one time it was just a minor annoyance (as it only happen occasionally), but now it is unbearable. My phone is on a constant cycle of Black Screen, Apple Screen, and then Blue Screen.
Before you ask, yes I have reset all of the settings, yes I have tried holding down the home button and the lock button, and yes I have tried wiping my entire phone (in the past) to get rid of this problem.
Please help! Nothing I have done or tried to do is fixing this problem.
Thank you so much in advanced.

If you have restored the device as new and tested it without using your backup and it is still malfunctioning, then you need to make an appointment with the Genius Bar of the nearest Apple Store or Authorized Apple Service provider, depending on your location, and have the hardware checked.

Blue Screen Of Death (Please help) Locale ID: 1033

So this computer is only 1 year old, I got this computer from cyberpower and the computer has been alright until out of no where i have been getting this blue screen
This is the information it gives me about it, can someone please help me resolve this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88011184DBB
BCP3: FFFFF88003E72228
BCP4: FFFFF88003E71A80
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\061014-20342-01.dmp
C:\Users\Toktz1\AppData\Local\Temp\WER-31746-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi,
In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If you don't know where .DMP files are located, here's how to get to them:
1. Navigate to the %systemroot%\Minidump folder.
2. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Preferred sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers, download managers, etc.
4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
between Small Memory Dumps and Kernel-Dumps in the simplest definition is a Kernel-Dump contains
much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best
choice. Do note that Kernel-Dumps are much larger in size due to containing much more info, which is why I mentioned upload speed, etc.
If you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload photos and files to Onedrive.
After doing that, to learn how to share the link to the file if you are unaware, please visit the following link -
Share files and folders and change permissions and view 'Get a link'.
Please note that any "cleaner" programs such as TuneUpUtilities, CCleaner, etc, by default will delete .DMP files upon use. With this said, if you've run such software, you will need to allow the system to crash once again to generate a crash dump.
If your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all
drives'.
3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system
log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
If you cannot get into normal mode to do any of this, please do this via Safe Mode.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama

Blue screen of death - please help me!

Please help! So far Google search results have been unhelpful...
My iPhone 5c blue screened this evening while I was browsing through Facebook. Unlike most of the blue screen search results on Google, my phone did not reboot after this, the screen just turned black. Every attempt to reboot it by holding down both home and power button have resulted in the Apple logo appearing, it vibrating a few times, going to lock screen and then blue screening again within seconds.
I've tried a forced system restore via iTunes, the phone blue screened again while doing this. I'm unsure of what to do. Is this a common problem?

There is a step somewhere around pages 11-13 in the bootcamp install guide that mentions reformatting the partition. Did you do that?
If you have any non-standard/non-Apple hardware attached, disconnect it before installing windows.

STOP ERROR - Blue Screen - on Lap Top - Fixed, tear1, support rocks!!!!!!

New Iphone, and new laptop, installed itunes Noprob,
Hooked Iphone to usb laptop found Iphone and installed and activated Noprob,All systems go, I am loving it.
I then ejected my Iphone and hooked up my Ipod to transfer purchesed music and shows transfered Noprob, so I eject my Ipod to hook up my Iphone to put my purchesed music on it.
THATS when it happened.
STOP ERROR- Blue screen,cpu restarted on its own.
I deleted itunes and I deleted camradrives, printer drivers.
I tried allmost everything and still got the same blue screen.
To make a long story shorter I called apple talked to the (now this is important) Iphone/Itunes department they are seperate but have a div. that works as one but you have to ask for the department that takes care of both or you will talk to both or 3 or 4 other dept.
Tear 1 Support had me do a soft reset on my phone it did not work so I backed up my phone # and they showed me how to do a compleate reset and it worked.
I have been Error and blue screen free for 2 days and I feel very posative about the future with my relationship between my cpu and my phone
Thank you for your time.
I hope I help some one I found no relief here with my problem but its a great resource for information
GOD BLESS TEAR 1 SUPPORT YOUR TEAM ROCK'S
Pro-Iceman
Anacotes,Wa

You don't need to upgrade your software. But if you're struggling with Spry, IMO you should cut your losses and switch to something better for the longrun.
If you have a budget to work with, I highly recommend Project Seven's Pop-Menu Magic 3. It's easy to use in DW CS4, 5, 6 or CC. More importantly, it's bullet proof and works in all devices.
Pop-Menu Magic3 by PVII (commercial DW extension)
http://www.projectseven.com/products/menusystems/pmm3/index.htm
If you don't have a budget to work with, you can roll your own menus with jQuery plugins. A bit more effort on your part, but they perform better than Spry.
jQuery Superfish
http://users.tpg.com.au/j_birch/plugins/superfish/
jQuery MegaMenu2
DEMO:
http://www.geektantra.com/projects/jquery-megamenu-2/
DOWNLOAD:
http://code.google.com/p/jquery-megamenu/
Nancy O.

Hey all , my apple ipad 16gb wifi only is showing a blue screen !! please help ! how do i fix this . what does it mean ? thanks in advance .

hey all , my apple ipad 16gb wifi only is showing a blue screen !! please help ! how do i fix this . what does it mean ? thanks in advance .

Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.

Ipod + itunes = blue screen of death & reboot - HELP PLEASE!

I'll try to make a long story as short as possible here.
i've had a 40G ipod for over a year and a half now. back in the beginning things were working fine. with the size i hadn't done any syncing for a long long time. however, the ipod crapped out so i got a replacement from the apple store.
after registering the new ipod i was having trouble syncing. it would upload a few hundred songs and then freeze or cause a reboot. i uninstalled the ipod software as well, installed the latest itunes software - over the previous version, installed the latest ipod updater software and restored the ipod.
again, i was able to sync for brief periods in 3 different tries - amassing a whole six hundred and something songs. after each try itunes said syncing was complete (but not even close - had just over 2000 mp3s looking to sync up). unbelievably things got worse. now, if the ipod is docked and itunes is running - regardless of which is done first - my pc will get the blue screen of death and reboot itself.
also, without itunes and the ipod docked, it shows up as an i: drive, but when i try to browse it though my computer, it locks up the machine and shows nothing.
any help out there is GREATLY appreciated!
here are my specs:
- ipod 40 Gig, with click wheel and four buttons below the screen with
dock & firewire cable
- pc running windows xp pro
- firewire card with 3 ports
- ipod & itunes software located on 120G c: drive
- mp3 collection located on secondary 160G d: drive
- 3/4 gig of ram
p.s. i have mcafee running and i've tried everything with it on as well as off. doesn't seem to make a difference.
also, i have checked a TON of posts on apple.com as well as other discussion groups and couldn't find an answer.

hi Douglas!
first promise me that you'll back up your data. having your PC shut down in non-standard ways (for
b any
reason) increases your risk of file corruption and putting scruffy spots on your hard drive.
Now some basic first aid. download some fresh definitions and do some vigorous virus and spyware scans. run your favorite hard-disk checking utility. do a disk cleanup.
now let's follow up on the blue screen of death. Perversely, i've started to become pleased when people report BSODs under these circumstances. we can wring a lot of information from a BSOD error message. there's also usually something concrete to go on in the error logs.
(1) what BSOD error number and message are you getting? here's a reference:
http://aumha.org/win5/kbestop.htm
(2) squeeze your error logs for all they're worth. right-click on "My Computer", select manage. click on your event viewer. click on your application and system logs, and look for errors and warnings happening at roughly the same time as your crashes.
click on the relevant warnings to see if you can find any commonalities in the errors/warnings. follow up the Help and Support links to see if you can find any suggested "User action" or relevant MS KB documents. (sometimes these things are there, sometimes they aren't.)
good luck! keep us posted.
love, b

Nv4_disp.dll errors blue screen of death photoshop cs4 bridge

Sometimes, when opening psd files from bridge in cs4 I am getting the Blue Screen of Death and a message stating the cause is nv4_disp.dll errors. This started occurring a few days ago.
Environment: XP Pro, nvidia 7900 GS video card, nvidia driver version 6.14.11.9038. [ 190.38].
Anyone else experience this and has a solution?

I bet you'll sudennly get this error without doing that to cause it soon aswell. I had a very similar problem with BSoD and Nvidia display drivers on 9800GTX GPU. It started just doing it one day completely out of the blue. Unfortinatly, i'm still not sure what caused it, but it seemed when looking around the web that it was in fact faulty drivers, but not necisarily the graphics card drivers, just a conflict with them for somthing trying to work with them.
For me, i did everything under the sun and it worked.
1. Get Spybot Search & Destroy, COMODO antivirus, Windows Live Onecare 30day free trial, and scan your system with each of them. Each one for me found soemthing new which was fairly unsettling.
2. Re-install GPU drivers, re-install graphics tablet drivers if you have one, because that was thelast thing i had changed since i startd to get them, but it was a good few weeks afterwards, and it didn't fix it doing that anyway, but it may have helped somthing else work properly so just to be safe. Re-install anything you last installed, or remove it if you are willing.
3. Disk defragment, Disk Cleanup, and run Clean Up Utilities. To help track down other problems, you can also download Regmon for windows made by microsoft: http://technet.microsoft.com/en-us/sysinternals/bb896652.aspx you can see what your computer is douing in the registery. The other one to download is Filemon, which is the same thing but shows what your computer processes are doing. http://technet.microsoft.com/en-us/sysinternals/bb896642.aspx
Good luck, but presistence in not wanting to re-install windows will overcome it evertually

Adobe Bridge CS4 causes Blue Screen of Death! Help?

Can anyone help?
I keep getting a Blue Screen of Death every so often when I am using Adobe Bridge CS4 and another program, either Photoshop or Bryce or Cinema4D.
When I have been working in the other program for a while and attempt to return to Bridge, the instant I click on the bridge icon in the low taskbar, the PC blue screens and everything dies instantly with no time to read the blue screen or to take a photo of it, never mind do anything useful like save the file I was working on.
I have winXP Pro and an NVidia Ge Force 8800 GTS graphics card. (both are up to date)
I recently got the Adobe updates but there wasn't one for Bridge.
Buckets full of memory: 289GB free on the C drive and I store most (work) things on my F drive which is a terrabyte with 315 gigs free.
Um.... dunno what else to say.
Except: HELP!!!

Well, I don't find that the magnifying glass ability is all that much help to me as often what you see in that magnified area is too blurry to be of any use - my eyes aren't wonderful with small things (including small text - I therefore have the text on all the machines I use set to quite large, browser included) so I like large thumbnails too, and usually I find that the big thumbnails are sufficient for me to find what I want.
So that's not been the cause of my BSOD.
By the way what's "ralentize"? Is it like "pixilate"?
On the BSOD - it sounds to me that there can be more than one cause in Bridge of the BSOD, so it sounds as if Bridge CS4 - is just not stable, period.
The fact that Bridge in CS3 and CS2 worked just fine is a good indicator of this, (to me anyway) as most people seem to be saying so.
I wouldn't like to rely on NVidia's next update fixing this, as I've already updated NVidia once since this began and it didn't help, I now hear that there's now another update out for the NVidia Ge Force 8800 GTS (which is what I have in my PC), so I will be updating that when I get back, but as the last update didn't fix it, I doubt if this one will either, I think it's something that Adobe will have to sort out, but I doubt if they will.
So it looks like those of us with that graphics card are just left without being able to use Bridge properly - if at all.
I've given up on it on my PC and so I'm refusing to use it on my Laptop either, since it would be silly to get so used to it that I can't work without it.
I have tried using Irfanview, but it's functionalitly is comparably limited. So I'm looking out for something else.
I don't at the moment have PhotoshopCS4 on the laptop and as I left the box with the program in it in my room at Uni I can't install it on the laptop with its different Graphics card (although still an NVidia it's a Ge Force Go 6800, not the 8800 Gts), until I get back next week... not that I really want to, if it's just going to crash the laptop like it does the PC.
I do have Corel's Paintshop Pro Photo X2 on here, but I don't use it anything like as much as I do Photoshop, but at least the Bridge or Browser (they call it "Organiser") on that doesn't kill the entire computer, although it does take up room on the screen instead of opening as a whole new window.
Also PaintShopPro does not save an inferior version of the image when saving as BMP, which I've noticed does now happen with Photoshop CS4 (when comparing .psd or pspimage with bmp).
emirkill,
I will also try the "enable software rendering" when I get back, that you've used, in case that helps.

My Computer crashes when i connect my Ipod. (Stop error, Blue Screen)

For the past 3 weeks, my computer has been crashing regularly-- and it's due to the iPod. When i connect my ipod, iTunes starts up and as soon as it starts to Sync, it "blue screen crashes (see message below). When i run iTunes w/o the iPod connected, no issues and i can also use my iPod no issues:
The Message i get is below: ..its a Stop error:
* STOP 0x0000008e (0xc0000005, 0xBFA6FCBA, 0xA9F5130C, 0x00000000)
* Ati3duag.dll -- Address BFA6FCBA Base at BFA1C000 DateStamp 3eade1b1
Please help me!!
Gateway Laptop Windows XP Pro

i am having the same problem, but cant even get on my pc now with out using a system recovery disc! im really stuck and hope someone knows of a way of sorting this as i have only had it 2 weeks!! many thanks

Blue screen error /Blue screen of death(Your pc ran into a problem and needs to be restart)

Hello,
About 15 days ago,my laptop is showing blue screen errors,really this is very frustrating.
I use a lenovo laptop,
Processor
Core i3 (3rd Generation)
System Memory
4 GB DDR3
HDD Capacity
320 GB
Operating System
Windows 8
System Architecture
64-bit
Dedicated Graphics Memory Type
DDR3
Dedicated Graphics Memory Capacity
1 GB
Graphic Processor
NVIDIA GeForce 610M
i have tried methods like , 1) un installing the anti virus (Quick Heal Total Security) and re installing again
2)Turning Firewall on and off. Because someon said that this could be a cause of Anti virus..
3)Optiminzing the disk drives...
4)i have used a software called "Blue screen view".which shows all the daetails of blue screen errors
and all dumps files.And also i deleted all the dump files and folder , but also the problem persists.
5)in Google search someone told that to update all the drivers. i have also done that
6)i have uninstalled and reinstalled the graphics driver.
So, i have tried all the methods given online,but i didnt get any help from it.
So please help me . I am tired of all this
*Sorry for poor english

Without the Minidump Files to help us isolate the cause of the errors you are experiencing there is no way to provide assistance specific to your situation.
One of the most common causes of errors are drivers. You have already mentioned that you have upgraded your graphics driver to the latest version provided by the manufacturer, updating other drivers like network, chipset, and storage controllers is a good
next step. If no driver updates resolve your issue and you have already looked into security software as a possible cause, another direction to take would be to review your hardware for possible failures. You can diagnose your memory by
entering “Diagnose your computer’s memory problems” at the start screen and selecting the result. You can also diagnose your storage devices by
right clicking the storage device in File Explorer, selecting properties, and selecting Error Checking.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

745 Ultra - W2k stop Error IRQL_NOT_LESS_OR_EQUAL....please help :(

I recently brought the following:
1)AMD 1800+ CPU and heat sink fan.
2)MSI 745 Ultra (MS-6561) ATX motherboard
3)256 DDR 2700 Ram
4)300w power supply
I also have (which worked fine with the previous VIA motherboard and windows 2000 Pro):
1)Sony DVD drive (set as Secondary Master)
2)IBM DeskStar 46.1Gb 7200Rpm (Set as Primary Master)
4)AGP RivaTnt 16mb Graphics Card
5)standard 3.5" floppy drive
Note: no PCI cards are connected. Bios version 1.4
The problem is this. On setting up the new hardware and plugging all the bits in the right places I start the installation of windows 2000 Pro and it gets to the stage were it starts windows up for the first time, it then gives me a blue screen Stop error saying IRQL_NOT_LESS_OR_EQUAL. I have not seen this before and so unsure what to do to correct the problem. as I don't have any PCI cards connected what could it be?
Any thoughts would be very grateful as this is starting to annoy me something chronic espeshily after my previouse problem.
Many thanks in advance again,
Quinton.

Quote
Originally posted by wonkanoby
http://www.msi.com.tw/program/e_service/forum/index.php?threadid=14649&boardid=14&page=1#5
says agpx4 1.5v only,some tnt2 are agpx4 but many are 3.3v agpx2
There seems to be a descreponsy between the Manual for the motherboard and whats on the website. the manual tells me it is compatible with 1x/2x/4x AGP and 1.5v and 3.3v cards and yet the site tells me ONLY 4x and 1.5v.
I have ordered a new G/Card running at x4 1.5v so I'll try that tommorrow. Tonight I'll be trying to get the system running with XP and with an old 4mb PCI VGA card to see if that resolves the issue then that would conclude the motherboard manual is incorrect.
Many thanks to all your help. If you guys and any one else has any more suggestions in getting around this problem then all suggestions are welcome.
thanks again,
Quinton.

White Screen of Death, Please Help

Hey Guys ;
I have an imac 2010 with windows installed on it (No MacOS is installed). today I updated the windows and shut it down and after a few hours I turned it on but now I am only getting the white screen ! it doesnt boot up at all ! I dont know if this problem is related to windows update or not. it may be only luck that this has happened after updating my windows.
I tried to boot it from CD or a flash drive , but holding the option key or d or c doesnt do anything. when holding the option key , even the mouse cursor doesnt appear !
the only thing that works is reseting the PRAM , when I hold the option and command and p and r , I can hear the second chime , but still it doesnt boot up. it is why I am sure my keyboard is working. also I tried to reset the SMC but no results.
also I tried command + r and command + v , but no luck ! only white screen.
I dont understand why I dont get any kind of output ! even if my hdd is broken I should be able to boot from a CD , right ? or at least it should show some kind of error message or logs. but only white screen.
do you have any suggestions ?

Yes , I was using the original grey DVD. I tried holding all possible keys ! nothing worked.
Eventually I found out my HDD is dead , I opened my iMac and disconnected my HDD and now it can boot from CD. but the problem is that it shouldnt work this way. I have had a PC for many years and even if HDD dies , you can go to bios or boot from other devices and etc. it shouldnt cause a white screen of death !
may be apple is doing this intentionally so it can charge people for fixig their imacs ! it is not something complicated , it was just a dead HDD and I was getting no error messages or anything, Just a dead imac. thats frustrating.

Wireless stopped working after blue screen crash. Please help

Hi am desperate
I was working on vista doing some graphic job when suddenly the screen turned blue with some message and a count down like thing. After a while vista rebooted fine but since then my wireless is not working anymore.
I checked my device manager and everything is fine over there, driver installed correctly. But when i try to click on the power on button nothing happens and its not connecting or detecting to any wireless network.
Then i try to uninstall the device from device manager, as soon as the uninstallation was done, vista installed it back. I checked the power button again and it worked this time. The window opened up and i could see the avaible networks to connect to. As soon as i clicked on any one of them. Some service crashed and i got this
Problem signature:
Problem Event Name:   APPCRASH
Application Name:   svchost.exe_PcaSvc
Application Version:   6.0.6000.16386
Application Timestamp:   4549adc4
Fault Module Name:   StackHash_883e
Fault Module Version:   0.0.0.0
Fault Module Timestamp:   00000000
Exception Code:   c0000005
Exception Offset:   77e48a32
OS Version:   6.0.6000.2.0.0.768.3
Locale ID:   2057
Additional Information 1:   883e
Additional Information 2:   949a7a0b47e310a64b136de1ad2bba33
Additional Information 3:   3ead
Additional Information 4:   eb840ca556c23fbe49b8bbf96ad42865
What i noticed is that the MAC address of the card was something different before the crash and after the crash its just FF:FF:FF.....
The card is physically connected to the PC i my guess is that is fine.
Can anyone help please?
Here is a preview of my desktop. Hope someone can help
Now when i click on the mobility center in the control panel i get the following error
Problem signature:
Problem Event Name:   APPCRASH
Application Name:   mblctr.exe
Application Version:   6.0.6001.18000
Application Timestamp:   47919f54
Fault Module Name:   ntdll.dll
Fault Module Version:   6.0.6001.18000
Fault Module Timestamp:   4791a7a6
Exception Code:   c000007b
Exception Offset:   00009cac
OS Version:   6.0.6001.2.1.0.768.3
Locale ID:   2057
Additional Information 1:   9d13
Additional Information 2:   1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3:   9d13
Additional Information 4:   1abee00edb3fc1158f9ad6f44f0f6be8
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

The laptop came with software to make a Recovery Disc set. If you did not make it you can order a set from HP. Usually around $16 for Windows 7 media. https://h10025.www1.hp.com/ewfrf/wc/mediaOrder?cc=us&lc=en&productOid=5112032&softwareitem=659152-001 Some are reporting trouble using the ordering process. If you can't order there fill out the form on this page for more help. https://support.hp.com/us-en/contact-hp/product/HP-Pavilion-g6-1b00-Notebook-PC-series/5082228/model/5112032

Stop Error / Blue Screen of Death... Please Help

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