Stop receiving mail account is offline

One of my mailboxes will not receive new emails.  It is offline and I can't get it to go back online.  Other mailboxes are fine.

INITIATING CONNECTION Jul 14 13:28:28.682 host:plus.smtp.mail.yahoo.com -- port:587 -- socket:0x0 -- thread:0x61800067a6c0
INITIATING CONNECTION Jul 14 13:28:28.682 host:smtp.att.yahoo.com -- port:465 -- socket:0x0 -- thread:0x61000087c6c0
INITIATING CONNECTION Jul 14 13:28:28.682 host:smtp.comcast.net -- port:587 -- socket:0x0 -- thread:0x608000879e00
INITIATING CONNECTION Jul 14 13:28:28.682 host:smtp.mail.yahoo.com -- port:465 -- socket:0x0 -- thread:0x600000e74080
INITIATING CONNECTION Jul 14 13:28:28.683 host:imap.mail.yahoo.com -- port:993 -- socket:0x0 -- thread:0x618000a7ae40
INITIATING CONNECTION Jul 14 13:28:28.683 host:mail.comcast.net -- port:995 -- socket:0x0 -- thread:0x600001071b40
INITIATING CONNECTION Jul 14 13:28:28.683 host:plus.pop.mail.yahoo.com -- port:995 -- socket:0x0 -- thread:0x618000a78b80
INITIATING CONNECTION Jul 14 13:28:28.698 host:p07-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x618000a7ae80
INITIATING CONNECTION Jul 14 13:28:32.101 host:plus.smtp.mail.yahoo.com -- port:587 -- socket:0x0 -- thread:0x600000e74080
INITIATING CONNECTION Jul 14 13:28:32.101 host:smtp.att.yahoo.com -- port:465 -- socket:0x0 -- thread:0x608000879e00
INITIATING CONNECTION Jul 14 13:28:32.101 host:plus.pop.mail.yahoo.com -- port:995 -- socket:0x0 -- thread:0x600001072880
INITIATING CONNECTION Jul 14 13:28:32.101 host:p07-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x600001071b40
INITIATING CONNECTION Jul 14 13:28:32.101 host:smtp.mail.yahoo.com -- port:465 -- socket:0x0 -- thread:0x61800067a6c0
INITIATING CONNECTION Jul 14 13:28:32.101 host:mail.comcast.net -- port:995 -- socket:0x0 -- thread:0x618000e76280
INITIATING CONNECTION Jul 14 13:28:32.102 host:imap.mail.yahoo.com -- port:993 -- socket:0x0 -- thread:0x618000a78b80
INITIATING CONNECTION Jul 14 13:28:32.102 host:smtp.comcast.net -- port:587 -- socket:0x0 -- thread:0x618000a7ae40

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    Sorry, just found the details. Here we go:
    INITIATING CONNECTION Nov 05 17:36:48.922 host:domain1.net -- port:587 -- socket:0x0 -- thread:0x61000086c3c0
    INITIATING CONNECTION Nov 05 17:36:48.922 host:domain2.com -- port:587 -- socket:0x0 -- thread:0x61000027a000
    INITIATING CONNECTION Nov 05 17:36:48.922 host:internalserver.local -- port:993 -- socket:0x0 -- thread:0x610000665180
    INITIATING CONNECTION Nov 05 17:36:48.922 host:domain2.com -- port:993 -- socket:0x0 -- thread:0x608000862e40
    INITIATING CONNECTION Nov 05 17:36:48.923 host:domain1.net -- port:993 -- socket:0x0 -- thread:0x610000665f00
    INITIATING CONNECTION Nov 05 17:36:48.923 host:domain1.net -- port:993 -- socket:0x0 -- thread:0x608000863f40
    INITIATING CONNECTION Nov 05 17:36:48.923 host:domain1.net -- port:993 -- socket:0x0 -- thread:0x61000086bcc0
    INITIATING CONNECTION Nov 05 17:36:48.924 host:domain1.net -- port:587 -- socket:0x0 -- thread:0x61000026d240
    INITIATING CONNECTION Nov 05 17:36:48.940 host:p09-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x600000266300
    CONNECTED Nov 05 17:36:48.950 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
    CONNECTED Nov 05 17:36:48.956 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665180
    READ Nov 05 17:36:48.956 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665180
    * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=CRAM-MD5 AUTH=DIGEST-MD5 AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
    WROTE Nov 05 17:36:48.957 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665f00
    1.88 ID ("name" "Mac OS X Mail" "version" "8.0 (1990.1)" "os" "Mac OS X" "os-version" "10.10 (14A389)" "vendor" "Apple Inc.")
    READ Nov 05 17:36:48.958 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665f00
    * ID ("name" "Dovecot" "version" "2.2.5")
    1.88 OK ID completed.
    WROTE Nov 05 17:36:48.960 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x608000863f40
    2.88 AUTHENTICATE PLAIN  (*** 68 bytes hidden ***)
    READ Nov 05 17:36:48.984 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
    220 exthost.han-solo.net ESMTP
    WROTE Nov 05 17:36:48.993 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
    EHLO [192.168.1.11]
    READ Nov 05 17:36:49.016 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
    250-exthost.han-solo.net Hello 151.2.150.83.ftth.as8758.net [83.150.2.151], pleased to meet you
    250-ENHANCEDSTATUSCODES
    250-PIPELINING
    250-8BITMIME
    250-SIZE 50000000
    250-DSN
    250-AUTH LOGIN PLAIN
    250-STARTTLS
    250-DELIVERBY
    250 HELP
    WROTE Nov 05 17:36:49.016 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
    STARTTLS
    READ Nov 05 17:36:49.039 [kCFStreamSocketSecurityLevelNone] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
    220 2.0.0 Ready to start TLS
    CONNECTED Nov 05 17:36:49.104 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x608000862e40
    READ Nov 05 17:36:49.126 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x608000862e40
    * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE AUTH=PLAIN AUTH=LOGIN] com server ready.
    WROTE Nov 05 17:36:49.127 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000026d240
    1.89 ID ("name" "Mac OS X Mail" "version" "8.0 (1990.1)" "os" "Mac OS X" "os-version" "10.10 (14A389)" "vendor" "Apple Inc.")
    READ Nov 05 17:36:49.150 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000026d240
    * ID NIL
    1.89 OK ID completed.
    WROTE Nov 05 17:36:49.151 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
    2.89 AUTHENTICATE PLAIN  (*** 44 bytes hidden ***)
    READ Nov 05 17:36:49.162 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x608000863f40
    2.88 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE SEARCH=FUZZY URLAUTH URLAUTH=BINARY COMPRESS=DEFLATE QUOTA ACL RIGHTS=texk] Logged in
    WROTE Nov 05 17:36:49.163 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x61000026d240
    3.88 LIST "" ""
    READ Nov 05 17:36:49.164 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x61000026d240
    * LIST (\Noselect) "." ""
    3.88 OK List completed.
    WROTE Nov 05 17:36:49.164 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6180002b77c0 -- thread:0x610000665f00
    4.88 LOGOUT
    READ Nov 05 17:36:49.197 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
    2.89 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS QUOTA] Logged in
    WROTE Nov 05 17:36:49.198 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
    3.89 LIST "" ""
    WROTE Nov 05 17:36:49.204 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
    EHLO [192.168.1.11]
    READ Nov 05 17:36:49.221 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
    * LIST (\Noselect) "." ""
    3.89 OK List completed.
    WROTE Nov 05 17:36:49.221 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100004a4e60 -- thread:0x61000086bcc0
    4.89 LOGOUT
    READ Nov 05 17:36:49.227 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
    250-exthost.han-solo.net Hello 151.2.150.83.ftth.as8758.net [83.150.2.151], pleased to meet you
    250-ENHANCEDSTATUSCODES
    250-PIPELINING
    250-8BITMIME
    250-SIZE 50000000
    250-DSN
    250-AUTH LOGIN PLAIN
    250-DELIVERBY
    250 HELP
    WROTE Nov 05 17:36:49.228 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
    AUTH PLAIN  (*** 44 bytes hidden ***)
    READ Nov 05 17:36:49.253 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
    235 2.0.0 OK Authenticated
    WROTE Nov 05 17:36:49.253 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:587 -- socket:0x6000002b85a0 -- thread:0x61000027a000
    QUIT
    CONNECTED Nov 05 17:36:49.542 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x600000266300
    READ Nov 05 17:36:49.651 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x600000266300
    * OK [CAPABILITY st11p09mm-iscream007 14G XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (14G:30156) st11p09mm-iscream007 [18:7146:16:36:49:09]
    WROTE Nov 05 17:36:49.651 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
    1.100 AUTHENTICATE ATOKEN  (*** 80 bytes hidden ***)
    READ Nov 05 17:36:49.777 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
    1.100 OK [CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES CONDSTORE ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XSENDER X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE] User cabaumle logged in
    WROTE Nov 05 17:36:49.778 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
    2.100 ID ("name" "Mac OS X Mail" "version" "8.0 (1990.1)" "os" "Mac OS X" "os-version" "10.10 (14A389)" "vendor" "Apple Inc.")
    READ Nov 05 17:36:49.889 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x61000027a000
    * ID NIL
    2.100 OK Completed
    WROTE Nov 05 17:36:49.890 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x610000665f00
    3.100 LIST "" ""
    READ Nov 05 17:36:50.000 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x610000665f00
    * LIST (\Noselect) "/" ""
    3.100 OK Completed
    WROTE Nov 05 17:36:50.001 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:p09-imap.mail.me.com -- port:993 -- socket:0x6000002ba220 -- thread:0x610000665f00
    4.100 LOGOUT
    READ Nov 05 17:37:07.812 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:internalserver.local -- port:993 -- socket:0x6080002b4ca0 -- thread:0x600000266300
    * OK Still here
    READ Nov 05 17:37:11.012 [kCFStreamSocketSecurityLevelTLSv1_0] -- host:domain2.com -- port:993 -- socket:0x6100002ae700 -- thread:0x61000026d240
    * OK Still here

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  • Why has one of my email aliases stopped receiving mail?

    I've checked the accounts tab in my icloud mail preferences on icloud.com, I've checked the preferences in my mail app, and on my iphone, and the alias is listed but no longer receiving mail. I've just tested the alias by sending an email to it and it bounced back with the message
    The error that the other server returned was:
    550 5.1.1 unknown or illegal alias
    I'm at a loss. Any suggestions would be greatly appreciated.
    Thanks.

    It seems to be working again. At one point I did disable this alias on icloud, but despite having turned it back on and checking all devices to make sure it was active it still wasn't working. I had to disable my entire icloud account through the mac mail app, then re-anable it for the alias to start accepting emails agian.

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