Stop sending us to the troubleshooting page, it doesn't work!!

You can't keep sending thousands of people to the troubleshooting page because you
know darn good and well it DOESN'T WORK! How about sending us a real fix???

"we" send you an article because it is a starting point of reference to begin trial and error
if manual and auto install of all Apple software does not work then heavier artillary.
error messages etc
And having been in the same boat, and I was using "Mint" for my iPod and their service is totally screwed up and that is my financial instution and I just don't want anything to do with Mint at this point.. I got boiling mad at them.... so I do know what it feels like.
Okay. I can say that I had trouble with iOS and new iPod and found a PC hadn't used much that worked. I also tried clean installs on Windows 8 Preview just to see, and that works.
apple is doing better but their 64-bit support and drivers/apps have not been that good even after 5 yrs? with Vista and counting, it now puts things "where they belong" better but the normal uninstall leaves behind old versions and files, so takes manual labor.
And want to make sure you have been down that path.
I spent a day on a new OS, pulled the old OS drive, been two years no real issues with Windows 7 until now, this and iOS.
iTunes 10.5 does run better under Windows 8 Dev Preview than it ever did more me under 10.4 and Windows 7 (64-bit Pro SP1).
Even a normal uninstall does not remove everything, and some things are in wrong location directories. Normally Apple leaves older versions around which never made sense and can interfere.
Not just iTunes but ALL Apple software needs to be uninstalled and removed. Look for any Apple related and look for "Lockdown" and WOW64 if needed to find "Quicktime" remnants.
https://support.apple.com/kb/HT1923

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