Stop sub-titles on Next DVD Ripper?

I purchased Next DVD Ripper on the App Store, and it seems to work pretty well except for one annoying feature. It is show sub-ttiles for all the spoken dialog. There is a "subtitles off" shown for each chapter, but I'm still getting subtitles. There doesn't seem to be any way to communicate with this company's tech support. Any ideas?
Thanks

Actually I just sent an email to the address link on their web page and it was returned as a Mail System Error, No Such User. I haven't found any other way to contact them.

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