Stop the Beach Ball!
I was downloading from iTunes U when the beach ball appeared. I tried to restart and even uninstalled/reinstalled, but the ball continue to spin. Forced Quit numerous times as it states iTunes ' "is not responding."
Useful article here on the causes of the Spinning Beach Ball and how to troubleshoot it:
http://www.computerworld.com/s/article/9177479/Troubleshoot_the_spinning_beach_b all?taxonomyId=89&pageNumber=1
and also this:
http://www.thexlab.com/faqs/sbbod.html
Similar Messages
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I created a smart playlist to filter out my matched and purchased songs that were less than 256kbps. I then "select all" (or do them in small chunks this way) and delete the tracks, move them to trash (not from icloud) and then select all again and download the better quality versions.
Many, many times it runs fine for a bunch of tracks and then all of a sudden it locks up with the beachball.
I've had to re-start my mac a few times. Three times I've had it treat me like this was the first time I've opened itunes. Had to accept the licensing agreement and re-start itunes match. Other times it did not make me do this all over again.
Based on stuff I read on the boards I tried deleting the itunes preference file in my user library. Hasn't stopped the beach ball.
I don't understand why it runs for a bunch of tracks and then just locks up.
Maybe I'm not removing all of the plist files I should but I thought so.
Any advice?
Thanks.Disk Utility has two things (at least my old version does), First Aid and Permissions. If your drive reports problems when verifying with FA then you have to boot from another drive to try to repair. Permissions can run on active boot disk. Run FA before Permissions.
On occasion I have had FA report problems when verifying on my active boot disk and I think it was because files were changing and it was seeing errors that weren't really there. I frequently verify my active drive (quit all applications) and have it report all-clear so usually I verify the active drive and only verify externally if I see an issue.
On the beachball issue, how long do you let it go before force quit? Some things just take a long time to process, and smartlists can be a pretty heavy demand in iTunes. -
I have no external devices connected to my Mac mini but still everytime I use it after about half hour to an hour in whatever I'm using wether it's the Internet or iPhoto or iTunes the beach ball appears and I cannot get it to stop I always have to press and hold the power button and force it to switch off I then do a safe reboot and it starts up again fine but same thing again after a certain amount of time it will freeze. I have also had on some occasions a bright white screen with a folder and a flashing question mark appear but it's not because of any external devices as they have all been removed please can someone help me as I have no idea why this keeps happening to my computer and I'm worried that there's something seriously wrong it's only about 6 months old and I have no experience in dealing with computers ??
EtreCheck version: 2.1.8 (121)
Report generated 13 February 2015 15:33:46 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
Mac mini (Late 2012) (Technical Specifications)
Mac mini - model: Macmini6,1
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
LG TV spdisplays_1080p
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:11:35
Disk Information: ℹ️
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (398.54 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/AVG AntiVirus.app
[loaded] com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.avg.Antivirus.gui.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.avg.Antivirus.infosd.plist [Click for support]
[running] com.avg.Antivirus.services.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% WindowServer
1% AVG
0% AppleSpell
0% fontd
0% cloudpaird
Top Processes by Memory: ℹ️
215 MB com.apple.WebKit.WebContent
125 MB avgd
107 MB Safari
90 MB Messages
69 MB WindowServer
Virtual Memory Information: ℹ️
171 MB Free RAM
1.68 GB Active RAM
1.53 GB Inactive RAM
637 MB Wired RAM
1.34 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Feb 13, 2015, 03:20:28 PM Self test - passed
Feb 6, 2015, 08:08:07 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-06-200807_[redacted].panic [Click for details] -
Since loading Lion, I've experienced much more instability than Snow Leopard. In particular, Mail crashes with regularity, full-screen apps seem to run slower and show the beach ball more often for longer, etc. I love the features, but I'm disappointed with the performance. Any help coming from Apple? I've been sending them so many reports after crashes, that their file must be full!
Summoning max. courage, I did what you advised. Here is the result. What does this tell you? My Lion 7.2 (mid 2011 iMac) has several annoying glitches (which I have so far tolerated through gritted teeth) but none that have actually stopped me working.
BTW, I see several items involving CleanMyMac which I did not know I had. It is generally villified as a trouble-maker. Spotlight can't find an app. or a utility of that name. How can I get rid of what's there please? Just delete?
Last login: Thu Nov 3 20:55:11 on console
Steve-Kirkbys-iMac:~ stevekirkby$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
com.AmbrosiaSW.AudioSupport(4.0)
Steve-Kirkbys-iMac:~ stevekirkby$ sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
Password:
com.openssh.sshd
com.stclairsoft.DefaultFolderXAgent
com.microsoft.office.licensing.helper
com.bombich.ccc.scheduledtask.067493DB-2728-4DF3-87D8-092EF69086E8
com.bombich.ccc
com.adobe.SwitchBoard
Steve-Kirkbys-iMac:~ stevekirkby$ launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
com.sony.PMBPortable.AutoRun
uk.co.markallan.clamxav.freshclam
com.veoh.webplayer.startup
com.macpaw.CleanMyMac.volumeWatcher
com.macpaw.CleanMyMac.trashSizeWatcher
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.adobe.AAM.Scheduler-1.0
Steve-Kirkbys-iMac:~ stevekirkby$ ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
ApplicationEnhancer.framework
AudioMixEngine.framework
FxPlug.framework
NyxAudioAnalysis.framework
PluginManager.framework
ProFX.framework
ProMetadataSupport.framework
TSLicense.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
EPPEX Plugin.plugin
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
iPhotoPhotocast.plugin
nsIQTScriptablePlugin.xpt
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.sony.PMBPortable.AutoRun.plist
/Library/LaunchDaemons:
com.adobe.SwitchBoard.plist
com.apple.remotepairtool.plist
com.bombich.ccc.plist
com.bombich.ccc.scheduledtask.067493DB-2728-4DF3-87D8-092EF69086E8.plist
com.microsoft.office.licensing.helper.plist
com.stclairsoft.DefaultFolderXAgent.plist
/Library/PreferencePanes:
.DS_Store
Application Enhancer.prefPane
Default Folder X.prefPane
DejaVu.prefPane
Flash Player.prefPane
Flip4Mac WMV.prefPane
/Library/PrivilegedHelperTools:
com.bombich.ccc
com.microsoft.office.licensing.helper
com.stclairsoft.DefaultFolderXAgent
/Library/QuickLook:
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
DesktopVideoOut.component
DivX 6 Decoder.component
FCP Uncompressed 422.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
LiveType.component
/Library/ScriptingAdditions:
.DS_Store
Adobe Unit Types.osax
Default Folder X Addition.osax
/Library/StartupItems:
Library/Address Book Plug-Ins:
Library/Frameworks:
EWSMac.framework
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.macpaw.CleanMyMac.trashSizeWatcher.plist
com.macpaw.CleanMyMac.volumeWatcher.plist
com.veoh.webplayer.startup.plist
uk.co.markallan.clamxav.freshclam.plist
Library/PreferencePanes:
.DS_Store
Perian.prefPane
WindowShade X.prefPane
Library/QuickTime:
AC3MovieImport.component
Perian.component
Library/ScriptingAdditions:
Steve-Kirkbys-iMac:~ stevekirkby$ -
Every time I click print in Pages I get the beach ball and my mac freezes.
I just updated to the newest version of pages and every time I click print in pages I get the beach ball and my mac freezes. Any suggestions on fixing this? I've tried shutting down and restarting several times...nothing seems to be working and I'm loosing/wasting time trying to fix this...
Hey there nmiller0528,
It sounds like you are unable to print from Pages at all from your computer. I want to recommend troublehsooting the Mac OS for print issues with this article named:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
Thank you for using Apple Support Communities.
Take care,
Sterling -
How do I stop the spinning ball?
How do I stop the spinning ball? It has just begun in the last couple of days. Very annoying. Must wait 10-20 seconds to access an Internet site or information into a Google site. It even stopped me in the midst of typing this message.
JunieBTroubleshoot the spinning beach ball
-
When I attempt to empty the trash I get the progress bar with message on how many items to empty and I get the barber pole lines but it never really starts to empty. I just have the beach ball of death. Everything else on the MacBook Pro comes to a halt (if you wait about 5 minutes an app selected to quit might quit). You can click on the X to stop emptying trash and it says it's stopping but it keeps showing the marching progress bar and the beach ball keeps spinning.
Running 10.7. 8 gigs ram 2.0 ghz i7. 15".
The only way to shut down is force quit holding down the power key. Tried it in Safe Mode with same results.I had the same problem.
Your advice solved my problem.
Thank you for the original post. And the two updates.
I nominate you for "15 Points." 5 for your helpful answer. And another 10 because it was correct.
Apple's Support Community needs more people like you.
If I had posted a question and no one answered, I'd say, "the **** with it."
Instead, you came back - not once but twice - to provide updates.
Again, thank you. -
Every time I open Mail on my Macbook Pro, which is only a couple of weeks old, it fails to open, the windows stay blank and I get the beach ball. The only way I can get it to close is to force it using the command alt esc buttons. Any ideas?
Hi Elijahcross,
If you are having issues with iTunes freezing shortly after opening, you may find the troubleshooting in the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden -
Hi all. Very, VERY new to FCP. I've used many of your suggestions on here to help me through a lot, so thank you!
This is just one issue that I can't seem to figure out.
I was working on a project yesterday without any problems.
Today when I went to work on it, Final Cut would start up, but it would display the beach ball forever once the start up routine was finished. The project would never load.
A note, I have all current App updates installed.
(I figured maybe this particular project didn't get updated for some reason, so I tried manually updating my projects and events, but when I went to select them in my 2nd drive, they were grey and I couldn't select them.)
Another note, other projects work perfectly fine when I go to open them. It's just when I go to open this particular one, Final Cut will not work. Endless beach ball.
I tried a suggestion that one user had, and that was to open two separate windows in Finder, and move the uncooperative library package contents into a new library. That didn't work either, and now I am unable to move the library package contents back to their original library. There is a yellow "!" triangle next to the library in Final Cut, so I'm wondering if this means that the file is corrupt.
Hopefully I've given enough information on here to shed some light on my problem. Any help would be greatly appreciated.If it was working on 10/1, why not open up the most recent backup library with a timestamp of that day. Unless you specified otherwise, your backup folder is in Movies in your home folder. You can double-click one to open it in FCP.
The update command actually wants a mounted drive selected.
I suggest not going into the library bundles and moving or modifying folders/files except as a last resort. It sounds like both libraries are corrupted.
Russ -
When I open safari, I get a blank page and the beach ball.
When I open safari, I get a blank page and the beach ball. If I try to go to a website, it will load up to a certain point sometimes—the .com of www.facebook.com for instance—but other times, nothing at all.
I've fixed this once before by deleting some files in the library folder—extensions & preferences I believe—and choosing not to have plug-ins selected, then restarting the whole computer—rather than just safari. It will work fine for a day, or maybe 3 at the most, before I have to repeat the process all over again. I'm sure it's because I usually put plug-ins back on once I get it to work, because you can't really use the internet without using plug-ins. But I'm using Chrome right now, as I do when I'm too lazy or too in a rush to try the whole process of getting safari to work again, and I don't have a single issue with it.
My question is really, what plug-in could cause this to happen repeatedly? It's not like I'm going to websites that may have malware on them. I spend most of my day going to some of the most visited websites on the internet.
Is there a known bug out there, because Java has been overrunning concurrently with this happening. It's CPU % runs around 100. I quit the process, but it doesn't change anything. So, other than the fan turning on, I have not had any popup telling me that safari has crashed, that I'm not connected to the internet, or that something went horribly, horribly wrong. I'm pretty sure Safari things it's running fine, but it's not.
Thanks in advance.Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
How to stop the spinning ball/pizza that is stalling repairs to project on imovie 09? on macosx10.5.8 using iomega and superspeed ext h.d. as storage for the events and projects archive of a wedding video that has had audio sync problems on all share formats (iDVD, mp4, and last of all iTunes). The project label now carries signal with yellow triangled exclamation “i tunes out of date”.
To solve the sync problem I’m following advice and detaching sound from all of the 100 or so short clips. This operation has been stalled by the spinning ball. Shut down restart has not helped.
The Project is mounted from Iomega and superspeed ext hd connected to imovie09 on macosx 10.5.8.
What to do to resume repairs to the audio sync problem and so successfully share for youtube upload?How to stop the spinning ball/pizza that is stalling repairs to project on imovie 09? on macosx10.5.8 using iomega and superspeed ext h.d. as storage for the events and projects archive of a wedding video that has had audio sync problems on all share formats (iDVD, mp4, and last of all iTunes). The project label now carries signal with yellow triangled exclamation “i tunes out of date”.
To solve the sync problem I’m following advice and detaching sound from all of the 100 or so short clips. This operation has been stalled by the spinning ball. Shut down restart has not helped.
The Project is mounted from Iomega and superspeed ext hd connected to imovie09 on macosx 10.5.8.
What to do to resume repairs to the audio sync problem and so successfully share for youtube upload? -
my 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help. What can I do?
Under CPU: 3.5% user; 5% system; 91% idle; 441 threads; 90 processes.
Under System: out of 2GB - 54.7MB free; 530MB wired; 603MB active; 862MB inactive; 1.95GB used.
Is too much of the system memory tied up? If so, what can I do to free some up? -
How to stop the spinning ball after trying to install 10.7.3?How
How to stop the spinning ball after trying to install V10.7.3?
Boot from your recovery partition by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
When the Recovery desktop appears, reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin. -
Help I can't get rid of the beach ball in system preferences!
Hi,
I have an iMac OS X 10.8.3. Every time I go to system preferences to change my screen saver I immediatley get the beach ball and the enire thing freezes up. I can't do ANYTHING within system referneces and I can only get out by 'force quit'. We've tried everything we can think of. This is a new glitch because we used to be able to change our photos in screen saver all the time. It is super frustrating and it slows down everything. Does anybody know what could possibly be happening and if there is a way around this?
ThanksQuit System Preferences if it's running. In the Finder, hold down the option key and select
Go ▹ Library
from the menu bar. From the Library folder, delete the following item, if it exists:
Caches/com.apple.systempreferences
and move the following item to the Desktop:
Preferences/com.apple.desktop.plist
Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item. -
Selecting apps and the Beach Ball
Select an application to start it up from the desktop or the Applications fiolder, and the spinning beach ball appears. Nothing else occurs (no app lanched). If I then select " anything" from the Dock ( an application, a folder, etc), the beach ball vanishes, and then selecting an application will launch it.
I'm having the same problem, when I open apps, beach ball, I go to a different app no beach ball but then when I try to do something on said app, beach ball!
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