Stop the Numbers and Letter Lists!

My wife is going crazy - please help me. She has to copy and paste questions into a blank pages doc, answer the questions then submit the completed document. The problem is that Question 1 is numbered as such and when she goes to type the answer, her answer is then number 2. It happens with part a, b , c as well always wanting to continue the list. I thought I read that you simply double return and it stops, but this is not working, nor is turning off "automatically detect lists" in preferences. How do you stop the numbering and lettering lists please?

Thanks Peter - unfortunately that's what I found in the help menu's and it doesn't work. The more I press return the more the list keeps going, c,d,e,f,g etc. I also selected none in the lists menu, but it seemed to have no effect. Is this because the document was pasted from a word to a pages? I wonder.

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