Stop working when converting media type

I can't convert my music using itunes, it will just stopped working when I try to do so
Please teach me what should I do.
[email protected]

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Please report back soon.

Similar Messages

  • ITunes stops working when converting mp4 to mp3

    Hoping to avoid re-installing. Rebooted, to no avail.

    Ok, so I installed the new version of iTunes also to no avail.

  • Photoshop stops working when i do anything 3d on it. Please help.

    Photoshop stops working when I try to open a project that I have already started with 3d in it, also does the same thing when I start something new and try putting 3d in it, it stops working. I just bought a new computer only 2 days old.
    Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532  x64
    Operating System: Windows 8.1 64-bit
    Version: 6.3
    System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
    Physical processor count: 4
    Processor speed: 1996 MHz
    Built-in memory: 7099 MB
    Free memory: 3441 MB
    Memory available to Photoshop: 6132 MB
    Memory used by Photoshop: 70 %
    3D Multitone Printing: Disabled.
    Windows 2x UI: Disabled.
    Highbeam: Enabled.
    Image tile size: 1028K
    Image cache levels: 4
    Font Preview: Medium
    TextComposer: Latin
    Display: 1
    Display Bounds: top=0, left=0, bottom=768, right=1366
    OpenGL Drawing: Enabled.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    AIFCoreInitialized=1
    AIFOGLInitialized=1
    OGLContextCreated=1
    NumGLGPUs=1
    NumCLGPUs=1
    glgpu[0].GLVersion="3.0"
    glgpu[0].GLMemoryMB=1024
    glgpu[0].GLName="AMD Radeon(TM) R5 Graphics"
    glgpu[0].GLVendor="ATI Technologies Inc."
    glgpu[0].GLVendorID=4098
    glgpu[0].GLDriverVersion="13.302.1601.1002"
    glgpu[0].GLRectTextureSize=16384
    glgpu[0].GLRenderer="AMD Radeon(TM) R5 Graphics"
    glgpu[0].GLRendererID=38993
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atium d64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm6 4.dll"
    glgpu[0].GLDriverDate="20140512000000.000000-000"
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30"
    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147 483647]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[1024]
    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
    clgpu[0].CLPlatformVersion="1.2 AMD-APP (1359.5)"
    clgpu[0].CLDeviceVersion="1.2 AMD-APP (1359.5)"
    clgpu[0].CLMemoryMB=2047
    clgpu[0].CLName="Mullins"
    clgpu[0].CLVendor="Advanced Micro Devices, Inc."
    clgpu[0].CLVendorID=4098
    clgpu[0].CLDriverVersion="1359.5 (VM)"
    clgpu[0].CUDASupported=0
    clgpu[0].CLBandwidth=8.4116e+009
    clgpu[0].CLCompute=70.0129
    License Type: Subscription
    Serial number: 96040980655291092490
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
    Temporary file path: C:\Users\FOOZER~1\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 890.5G, 853.0G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2014/08/12-23:42:09   79.557478   79.557478
       adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
       AdbePM.dll   PatchMatch 2014/09/07-21:07:38   79.558079   79.558079
       AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0  
       AdobeOwl.dll   Adobe Owl   5.2.4  
       AdobePDFL.dll   PDFL 2014/08/18-15:13:12   79.512424   79.512424
       AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399  
       AdobeXMP.dll   Adobe XMP Core 2014/08/20-09:53:02   79.156797   79.156797
       AdobeXMPFiles.dll   Adobe XMP Files 2014/08/20-09:53:02   79.156797   79.156797
       AdobeXMPScript.dll   Adobe XMP Script 2014/08/20-09:53:02   79.156797   79.156797
       adobe_caps.dll   Adobe CAPS   8,0,0,13  
       AGM.dll   AGM 2014/08/12-23:42:09   79.557478   79.557478
       ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  
       amtlib.dll   AMTLib (64 Bit)   8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34)   1.000000
       ARE.dll   ARE 2014/08/12-23:42:09   79.557478   79.557478
       AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013
       AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
       Bib.dll   BIB 2014/08/12-23:42:09   79.557478   79.557478
       BIBUtils.dll   BIBUtils 2014/08/12-23:42:09   79.557478   79.557478
       boost_date_time.dll   photoshopdva   8.0.0  
       boost_signals.dll   photoshopdva   8.0.0  
       boost_system.dll   photoshopdva   8.0.0  
       boost_threads.dll   photoshopdva   8.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
       CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
       CoolType.dll   CoolType 2014/08/12-23:42:09   79.557478   79.557478
       dvaaudiodevice.dll   photoshopdva   8.0.0  
       dvacore.dll   photoshopdva   8.0.0  
       dvamarshal.dll   photoshopdva   8.0.0  
       dvamediatypes.dll   photoshopdva   8.0.0  
       dvametadata.dll   photoshopdva   8.0.0  
       dvametadataapi.dll   photoshopdva   8.0.0  
       dvametadataui.dll   photoshopdva   8.0.0  
       dvaplayer.dll   photoshopdva   8.0.0  
       dvatransport.dll   photoshopdva   8.0.0  
       dvaui.dll   photoshopdva   8.0.0  
       dvaunittesting.dll   photoshopdva   8.0.0  
       dynamiclink.dll   photoshopdva   8.0.0  
       ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519
       icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
       icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
       igestep30.dll   IGES Reader   9.3.0.113  
       imslib.dll   IMSLib DLL   7.0.0.154  
       JP2KLib.dll   JP2KLib 2014/06/28-00:28:27   79.254012   79.254012
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       LogSession.dll   LogSession   7.2.1.3399  
       mediacoreif.dll   photoshopdva   8.0.0  
       MPS.dll   MPS 2014/08/18-23:43:19   79.557676   79.557676
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CC 2014   15.2.2  
       Plugin.dll   Adobe Photoshop CC 2014   15.2.2  
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0  
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.2.0.54  
       PSArt.dll   Adobe Photoshop CC 2014   15.2.2  
       PSViews.dll   Adobe Photoshop CC 2014   15.2.2  
       SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519
       ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14
       VulcanControl.dll   Vulcan Application Control Library   5.0.0.82  
       VulcanMessage5.dll   Vulcan Message Library   5.0.0.82  
       WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
       wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins:
       3D Studio 15.2.2 (2014.2.2 x001 x003)
       Accented Edges 15.2.2
       Adaptive Wide Angle 15.2.2
       Angled Strokes 15.2.2
       Average 15.2.2 (2014.2.2 x001 x003)
       Bas Relief 15.2.2
       BMP 15.2.2
       Camera Raw 8.7.1
       Camera Raw Filter 8.7.1
       Chalk & Charcoal 15.2.2
       Charcoal 15.2.2
       Chrome 15.2.2
       Cineon 15.2.2 (2014.2.2 x001 x003)
       Clouds 15.2.2 (2014.2.2 x001 x003)
       Collada 15.2.2 (2014.2.2 x001 x003)
       Color Halftone 15.2.2
       Colored Pencil 15.2.2
       CompuServe GIF 15.2.2
       Conté Crayon 15.2.2
       Craquelure 15.2.2
       Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
       Crop and Straighten Photos Filter 15.2.2
       Crosshatch 15.2.2
       Crystallize 15.2.2
       Cutout 15.2.2
       Dark Strokes 15.2.2
       De-Interlace 15.2.2
       Dicom 15.2.2
       Difference Clouds 15.2.2 (2014.2.2 x001 x003)
       Diffuse Glow 15.2.2
       Displace 15.2.2
       Dry Brush 15.2.2
       Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
       Embed Watermark 4.0
       Entropy 15.2.2 (2014.2.2 x001 x003)
       Export Color Lookup Tables NO VERSION
       Extrude 15.2.2
       FastCore Routines 15.2.2 (2014.2.2 x001 x003)
       Fibers 15.2.2
       Film Grain 15.2.2
       Filter Gallery 15.2.2
       Flash 3D 15.2.2 (2014.2.2 x001 x003)
       Fresco 15.2.2
       Glass 15.2.2
       Glowing Edges 15.2.2
       Google Earth 4 15.2.2 (2014.2.2 x001 x003)
       Grain 15.2.2
       Graphic Pen 15.2.2
       Halftone Pattern 15.2.2
       HDRMergeUI 15.2.2
       HSB/HSL 15.2.2
       IFF Format 15.2.2
       IGES 15.2.2 (2014.2.2 x001 x003)
       Ink Outlines 15.2.2
       JPEG 2000 15.2.2
       Kurtosis 15.2.2 (2014.2.2 x001 x003)
       Lens Blur 15.2.2
       Lens Correction 15.2.2
       Lens Flare 15.2.2
       Liquify 15.2.2
       Matlab Operation 15.2.2 (2014.2.2 x001 x003)
       Maximum 15.2.2 (2014.2.2 x001 x003)
       Mean 15.2.2 (2014.2.2 x001 x003)
       Measurement Core 15.2.2 (2014.2.2 x001 x003)
       Median 15.2.2 (2014.2.2 x001 x003)
       Mezzotint 15.2.2
       Minimum 15.2.2 (2014.2.2 x001 x003)
       MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
       Mosaic Tiles 15.2.2
       Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
       Neon Glow 15.2.2
       Note Paper 15.2.2
       NTSC Colors 15.2.2 (2014.2.2 x001 x003)
       Ocean Ripple 15.2.2
       OpenEXR 15.2.2
       Paint Daubs 15.2.2
       Palette Knife 15.2.2
       Patchwork 15.2.2
       Paths to Illustrator 15.2.2
       PCX 15.2.2 (2014.2.2 x001 x003)
       Photocopy 15.2.2
       Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
       Photoshop Touch 14.0
       Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
       Pinch 15.2.2
       Pixar 15.2.2 (2014.2.2 x001 x003)
       Plaster 15.2.2
       Plastic Wrap 15.2.2
       PLY 15.2.2 (2014.2.2 x001 x003)
       PNG 15.2.2
       Pointillize 15.2.2
       Polar Coordinates 15.2.2
       Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
       Poster Edges 15.2.2
       PRC 15.2.2 (2014.2.2 x001 x003)
       Radial Blur 15.2.2
       Radiance 15.2.2 (2014.2.2 x001 x003)
       Range 15.2.2 (2014.2.2 x001 x003)
       Read Watermark 4.0
       Render Color Lookup Grid NO VERSION
       Reticulation 15.2.2
       Ripple 15.2.2
       Rough Pastels 15.2.2
       Save for Web 15.2.2
       ScriptingSupport 15.2.2
       Shake Reduction 15.2.2
       Shear 15.2.2
       Skewness 15.2.2 (2014.2.2 x001 x003)
       Smart Blur 15.2.2
       Smudge Stick 15.2.2
       Solarize 15.2.2 (2014.2.2 x001 x003)
       Spatter 15.2.2
       Spherize 15.2.2
       Sponge 15.2.2
       Sprayed Strokes 15.2.2
       Stained Glass 15.2.2
       Stamp 15.2.2
       Standard Deviation 15.2.2 (2014.2.2 x001 x003)
       STL 15.2.2 (2014.2.2 x001 x003)
       Sumi-e 15.2.2
       Summation 15.2.2 (2014.2.2 x001 x003)
       Targa 15.2.2
       Texturizer 15.2.2
       Tiles 15.2.2
       Torn Edges 15.2.2
       Twirl 15.2.2
       U3D 15.2.2 (2014.2.2 x001 x003)
       Underpainting 15.2.2
       Vanishing Point 15.2.2
       Variance 15.2.2 (2014.2.2 x001 x003)
       Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
       Water Paper 15.2.2
       Watercolor 15.2.2
       Wave 15.2.2
       Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
       WIA Support 15.2.2 (2014.2.2 x001 x003)
       Wind 15.2.2
       Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
       ZigZag 15.2.2
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Libraries
       Adobe Color Themes
    Installed TWAIN devices: NONE

    Yes, but most likely the graphics card's drivers will be tens if not hundreds of updates old. A brand new computer isn't going to be fresh off the press with updates applied. You need to get the most recent update for your card.
    Benjamin

  • Itunes stops working when I try to upload CD

    Itunes stops working when I go to type in info on audio cd file prior to download

    Ah... interesting. I do have errors in the event log for the Bonjour service for all of the times that I have tried to connect (8 for every time I try to connect). They are on the Vista machine and it says : XXX: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
    The XXX is different number for each of the 8 and includes: 488, 480,476, 472, 468, 464, 460, and 452.
    It also has an application error for itunes:
    Faulting application iTunes.exe, version 9.2.1.5, time stamp 0x4c47745b, faulting module iTunes.dll, version 9.2.1.5, time stamp 0x4c477437, exception code 0xc0000005, fault offset 0x0040efa0, process id 0x12b0, application start time 0x01cb2f69002ea6c0.
    So I tried to restart and start Bonjour and that didn't help. I have rebooted and that didn't help either.

  • Error "Licensing for this product has stopped working" when you launch Acrobat 9

    Hi,
    I'm part of service desk and my company has several thousand users of Acrobat. There has been strange issues reported since upgrading from 7.0.5 to 9.1 and a lot of them are uhappy. The latest issue is users started to receive the following error,
    Error "Licensing for this product has stopped working" when you launch Acrobat 9 or Adobe Creative Suite 4 products. The link http://kb2.adobe.com/cps/405/kb405970.html#ErrorCodes has solution, but i tried everything given for 147-178, and nothing works. The users are highly frustrated. Any other possibilities? one collegue claims running simple reg cleaner could solve this issue.

    Wow,
    I went through a "font crisis" on my MacBook about two weeks ago, and I reinstalled Snow Leopard, then restored everything from Time Machine backup. Everything but Office 2008 and CS4 was able to run from the restore, because there were preferences for both that wouldn't copy back to my Library (permissions).
    I reinstalled both from the "original media" (dmg's)  with my Time Machine and 2 other external HDs connected and mounted. I had no problems with either. In fact since I was re-installing from dmg's stored on my Time Machine drive, I had to have it connected to do this. Installing Office and CS4 from the dmg's took all of twenty minutes for both with no errors at all.
    I'm glad you got everything taken care of, but anectdotal evidence tells me CS4 can be reinstalled with external drives connected and mounted.

  • Why does my Adobe Reader DC stop working when I click scroll down options?

    I used to use PDF Suite 2014 Standard to view pdf files.
    However, tonight a message appeared when I attempted to open files saying ..."if the document does not load then the pdf viewer may not be able to display this type of document"
    I went to the website provided to download Adobe Acrobat Reader DC.
    Although I was able to load pdf documents and fill in forms, the program repeatedly would crash whenever I attempted to click on scroll down options on forms.
    Any help is appreciated
    ....and talk/write slowly for I am not super computer literate.
    Regards,
    Luisa

     Dear Aedesh, Thank you for your assistance.  I did all that you instructed below, regarding uninstalling, and using the Adobe Reader and Acrobat Cleaner Tool.  I restarted my computer, then installed Adobe Acrobat Reader DC (for Windows 7, English and version: Reader DC 2015). I continue to have the problems: (1) When I attempt to use a scroll down option within a pdf form, the program stops working. (2) If I send the pdf to my iPhone, and I open the pdf, I receive the message "Please wait...if the message is not eventually replaced by the proper contents of the document, your pdf viewer may not be able to display this type of document..." However, when I send pdf's created earlier than 4-28-15, I am able to open in my iPhone.I am able to open on my laptop the pdf's created after 4-28-15, but have the scroll option issue  (thank you in advance for your patience)Luisa 
     Luisa Montaini-Klovdahl, Ph.D.Licensed Psychologist &
    Captain, US Army Reserves Medical Service Corps4153 Park Blvd
    Palo Alto, CA 94306
    Telephone: 650.384.6559
    Facsimile: 650.384.6547 This e-mail may contain confidential patient information. If you have received this transmission in error, please delete and contact the sender.   
         From: aadeshs76610910 <[email protected]>
    To: Luisa Montaini-Klovdahl <[email protected]>
    Sent: Thursday, April 30, 2015 9:55 AM
    Subject:  Why does my Adobe Reader DC stop working when I click scroll down options?
    Why does my Adobe Reader DC stop working when I click scroll down options?
    created by aadeshs76610910 in Acrobat Reader - View the full discussionHi Luisa,  Please follow the steps below :- 1) Uninstall Adobe Acrobat Reader DC. 2) Run the cleaning tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs3) Restart the computer.4) Install Adobe Acrobat Reader DC using this link Adobe Acrobat Reader DC Install for all versions Let me know if the issue persist.  Regards,Aadesh If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7499212#7499212 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7499212#7499212 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 
    Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Premier 13 stops working when existing project is loaded (after uninstalling Premier 9 where the project started)

    I started a project using Premier 9. Then I upgraded to 13, edited and saved my existing project several times successfully. Decided that it appeared 13 was working well and I no longer needed 9 and 11 (both Photoshop Elements and Premier Elements) so I uninstalled them using the Control Panel app. Now 13 stops working when I try to load my project.
    I have since uninstalled/re-installed/rebooted everything in various sequences many many times with no luck. I even purchased and installed another copy of 9 (since the original was a download and I could not find my notes & serial numbers)! The 9 install encountered a problem "an installation process has encountered an error while installing", it stopped, then rolled the install back so I have nothing for 9.
    HELP
    Paul L

    PaulL
    Probably good idea to recreate the version 9 project in version 13. Investment of time in troubleshooting version 9 is questionable as you say.
    At this point, I would leave Premiere Elements 9.0/9.0.1 installed, just do not open it.
    When you are between Premiere Elements 13 projects and you want to get rid of Premiere Elements 9.0/9.0.1,
    consider
    1. Deactivate the program from an opened project's Help Menu/Deactivate...close out of the program.
    2. Uninstall the program the usual Control Panel way
    3. Do a free ccleaner run through (regular cleaner and registry cleaner parts) to get rid of leftovers from incomplete installs or uninstalls.
    CCleaner - Download
    Note: Deactivation is not the same as uninstall.
    Critical - after a project is saved closed, never move, delete, or rename files/folders that were imported into the project after the project's save close.
    When you import files into a project, all you get are copies of the originals. But, those copies need to trace back to the originals in the location where
    they were when they were first imported into the project. More on that later as indicated.
    Please let me know if any questions or clarification needed on any of the above. Are there any Elements Organizer consideration in any of this?
    If so, I would convert the Elements Organizer 9 catalog in Elements Organizer 13 before uninstalling Premiere Elements 9.0/9.0.1.
    Thanks for the follow ups.
    ATR

  • Elements 11 program stops working when photo collage opened when 297 x 210 selected

    Adobe Photoshop elements 11 program stops working when photo collage opened when 297 x 210 selected>Running Windows 8.1

    Hi Jane
    There are sometimes problems calling up the template from the media database. Why not design your own? It is possible to make a collage manually in Expert Mode and its quite easy.
    Click File >> Open and select all of your photos
    That will add them to the project bin
    Then select File >> New >> Blank File
    Select background color White (or whatever you prefer) and add your width and height for your final image (set resolution 72 for web usage or 240 to 300 for printing) then click OK
    In the project bin click your first photo and drag it up into the main window on top of your new background.
    Click on the move tool and click in the center of the photo and drag to arrange it where you want on the background - you can hold down the shift key to maintain original proportions whilst dragging the corner handles of the bounding box to get the size you want.
    Do the same with the next photo (drag it up into the main window) and use the move tool to position it. Then continue with each image.
    Finally Click Layer >>Flatten image and save as jpeg. (Save as PSD if you want to preserve the layers for editing again)
    N.B. as you add images they get dropped in the center. So you need to use the move tool to drag them apart. Click in the middle of one and move it around, and then the others until you get them positioned as you want.
    When you click again with the move tool a bounding box appears around the image and you can drag out the corner handles to re-size your photos. Hold down the shift key when dragging the corner handle and that will maintain the proportions of the original.
    Finally click Layer >>Flatten Image and save your collage - you may then want to use the crop tool to cut away any surplus white canvas, and then re-save.

  • Error message - Captivate has stopped working - when publishing to MP4

    I get and error message that Captivate has stopped working when I try to publish to an MP4. I am using Captivate 6. How do I solve this problem?

    Hi Shivers,
    What is the Exact version of Captivate you are using (Go to Help > About Adobe Captivate) ?
    Please try to clear the cache of Captivate ( Go to Edit > Prefrences > General Settings)
    See Screenshot
    Please clear cache from computer as well..
       Go to Start>Run>Type %temp% and then click on ok
    Delete all the files from that folder(Some of the files which are in used will not get deleted , Ignore them)
    Then try to Run as Admin and check if this works
    Thanks and Regards
    Himanshu Satija

  • Skype has stopped working when i make a call or vi...

    i need help my skype has stopped working when i make a call or video call.. i tried all solution my webcam works fine my mic too help me fast i use skype to study and work and thx :'( email me on [Mod edit: Please do not include personal/private information when making a public post. Thanks!]
    Attachments:
    Untitled.png ‏1174 KB

    Please,  run the DirectX diagnostics tool.
    Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
    Be aware that you will have to zip this file before attaching it here.

  • Premiere pro 5.5 stops working when playing a sequence, saving a project or closing,any ideas why?

    I can open a project, import files or other projects, but when I want to play the sequence the program stops working and closes. When I try to save the project or close the program I get a "software not responding" message.
    I hope someone can help me with this as I cannot work on any projects.
    thanks.

    Hi john,
    thanks for taking the time to help me. I have updated the software and rendered the files and now I am able to play them, but still neither the sequence nor the clip play/show on the corresponding screens, I can only hear the audio file. I also continue having problems when saving the project, the software stops working and I get the "non responding" error from microsoft.
    As you suggested, and I have to say I am pretty much a dummy with the codecs and alike, I installed the mediainfo and run one of the files.
    This is the info that appears on the screen
    I am not getting any error messages from Premiere, so I am kind of stock. If you need other info let me know.
    Thanks for your help and patience.
    Arantza
    Date: Mon, 23 Apr 2012 09:12:15 -0600
    From: [email protected]
    To: [email protected]
    Subject: premiere pro 5.5 stops working when playing a sequence, saving a project or closing,any ideas why?
        Re: premiere pro 5.5 stops working when playing a sequence, saving a project or closing,any ideas why?
        created by John T Smith in Premiere Pro CS5, CS5.5, & CS6 - View the full discussion
    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037What is a CODEC... a Primer http://forums.adobe.com/thread/546811What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037.Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing.For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/enFor Mac http://mediainspector.massanti.com/.http://blogs.adobe.com/premiereprotraining/2011/02/red -yellow-and-gree n-render-bars.html.If you have a red line over the timeline after importing a video and before adding any effects... your project is wrong for your video... read above about codecs.Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project.H.264 will NOT work inside an AVI http://forums.adobe.com/thread/854115.More information needed for someone to help... click these links and provided the requested information-http://forums.adobe.com/message/4200840-http://forums.adobe.com/thread/416679.For CS5 and later, the easy way to insure that your video and your project matchSee 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4354727#4354727
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4354727#4354727. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Premiere Pro CS5, CS5.5, & CS6 by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • JSTL stops working when I add a servlet

    Can anyone help me?
    My JSTL tags stop working when I add WEB.XML to WEB-INF folder in Tomcat 5.
    The following is an example code, I get '${test}' when I use the WEB.XML file, when I remove the file and restart the server I get 'hello test'.
    Here is the HTML :
    <!-- use java standard tag library -->
    <%@ taglib uri="/WEB-INF/tld/c.tld" prefix="c" %>
    <c:set var='test' value= "hello test" />
    ${test}
    <html>
    <head><title>list review bottom frame</title>
    <link href="../properties.css" rel="stylesheet" type="text/css">
    </head>
    <body bgcolor="#0000FF">
    <form method='post' action="/servlet/servlet/FtpResiduals" >
    <table width="100%" border="0">
    <tr><td align="center"><input name="FtpResiduals" type='submit' class="button1" value="Transmit File">
    </td></tr>
    </table>
    </form>
    </body>
    </html>
    Here is the WEB.XML file :
    <web-app>
    <servlet>
    <servlet-name>FtpResiduals</servlet-name>
    <servlet-class>FtpResiduals</servlet-class>
    </servlet>
    <servlet-mapping>
    <servlet-name>FtpResiduals</servlet-name>
    <url-pattern>/servlet/FtpResiduals</url-pattern>
    </servlet-mapping>
    </web-app>
    By the way the servlet works fine.
    Mark

    I quickly threw this code together to try to describe
    by problem. I didn't think it was prudent to post all
    the code in my web app. (servlet happens to be the
    context path, and I just threw the tag in to duplicate
    the problem I'm having).Prudence is your call, but nobody will be able to help unless they can see what the problem is.
    It's a difficult call, because posting too much will scare people off, too. (I know I don't want to read your entire app.)
    The log doesn't really help.Neither does this post.
    Needless to say, you've got a deployment problem. Tomcat 5.0 works; so does the JSTL 1.1 tag library. You're doing something wrong.
    If you've never used JSTL before, I'd recommend that you read something serious, like Hans Bergsten's O'Reilly book on JSPs. He writes it entirely in terms of JSTL, because that's what people should use from now on. I think his 3rd edition even has the JSTL 1.1 tag library.

  • Hi Team, Showing Yellow icons after every 15 to 20 Min and internet stop working.when we enable- disbale the network connection then will internet start working fine.Some time network connection is disable but when we renable that connection it will st

    Hi Team,
    Showing Yellow icons after every 15 to 20 Min and internet stop working.when we enable- disbale the network connection then will internet start working fine.Some time network connection is disable but when we renable that connection it will stuck on enabling
    and will not renable till i am not restart that machine. I have 350 Machine in network but facing this issue in 25 machines. Kindly help me on this issue .
    Regards
    Sahil bhateja

    Hi,
    So switch a LAN card fix this issue...seems a compatibility issue or maybe some packs or programs you installed recently cause this issue.
    Have you manually check the network adapter driver from the PC's manufacture website? sometimes, it will be a time delay before Microsoft push out the driver update.
    Check if issue exists in safemode with network, this mode will launch Windows with limited sets of files and drivers. 
    if you have a restore point, restore the pc to a previous point at which the pc is functioning fine.
    Yolanda Zhu
    TechNet Community Support

  • AirPlay mirror on Apple TV stops working when a Skype or Google conversation is started (iOS 7)

    I thought it would be nice to see Skype contacts on the large screen and realised this should be possible using my Apple TV, but AirPlay (in mirror mode) on Apple TV stops working when a Skype or Google + conversation is started after showing all right on the TV till that point. I'm using iOS 7 and the problem occurs on my iPad 2 and iPhone 5. Facetime seems to be OK, and Skype works over Apple TV when using my daughter's MacBook Pro (though I haven't tried Google + on it), so I deduce that the issue is with iOS 7. I have had success one or twice with using Skype in this manner on my iPhone so it is not consistant, but this is rare and hasn't happened in my latest attempts. Unfortunately some of my Skype contacts don't have an Apple device so I often can't use Facetime.
    Is there a work around, or has Apple acknowledged this issue and said there will be a fix?

    Same problem here.
    iPhone 5s + apple TV + Skype all are up to date. Mirroring is working until the video signal starts, after that the Apple TV goes back to the Apple TV starting screen.

  • Can anyone tell me why my collusion .27 add-on stopped working when I updated to firefox 20 (and now 21?).

    Can anyone tell me why my collusion .27 add-on stopped working when I updated to firefox 20 (and now 21?). I've tried removing and reinstalling to no avail. I even deleted my profile files and had firefox repopulate those automatically to no avail. And it's not the only add-on to have stopped working.

    see here
    *https://support.mozilla.org/en-US/kb/re-enable-add-ons-disabled-when-updating
    Addons are enabled or disabled?

Maybe you are looking for

  • Cannot delete file ...bug?

    This appears like a bug to me...see if you agree. A file opened for read-only access and memory mapped using the map method of FileChannel cannot be deleted even when the channel is closed. An example of this is the simple Grep.java example from NIO

  • Master Detail : Default value to '0' in Detail

    Hi All, I am new to Apex. I need some assistance with a Master-Detail form I created in Oracle APEX. The detail table has few columns and during ADD ROW (@ detail level), I have been trying to default the values in the detail table to '0'. But, I hav

  • Disappearing drives

    I have a Windows 7 Toshiba Satellite. Early this year I installed Itunes and then uninstalled it. Immediately my dvd-cd writer reader would not show disks in the drive. After a ton of messing around I got audio cds to work again. Still, my cdrom will

  • I am not able to open my calender

    Every time when I dry to open calender I receive the error message "Agenda Model" close program reason code=0

  • Calendar hang up after 10.9.2 upgrade

    Following message from computer after it tried to sync calendar with i cloud: 'Access to account; 'i cloud' is not permitted. The server responded '403' to operations. CalDavMigrate to server Queueable Operations' Any ideas for a resolurion.