Stopped receiving email from existing account, now can't re-setup account

A year and a half ago when I got my BB Pearl from my employer I set it up to also receive email from my existing personal Comcast account. Just before Christmas, my BB suddenly stopped receiving any emails from that account. I have rebooted the BB multiple times since then, including removing and replacing the battery. That didn't help. Today I finally decided to just delete the Comcast account info from the BB and start over on adding it as an existing account. However when I get to the account password field, the normal keyboard function that swaps letters isn't working, so I can't enter my correct password. For example suppose my password is "spry". What I get is "aoet"--the keyboard won't switch in the alternate letter if I delete and re-type, as it does for every other piece of text I've ever entered on the BB. Help?
Solved!
Go to Solution.

Ok, I haven't picked up a 8100 in a year. Sorry.
Back to Options > Language.
Switch typing input methods (from the 8100 model manual, page 11)
1. In the device options, click Language.
2. Perform one of the following actions:
• To use the multi-tap input method, set the Input Language field to <Language> Multitap.
• To use the SureType™ input method, set the Input Language field to <Language>.
3. Press the Menu key.
4. Press Save.
If you say it still not there, keep looking.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Stopped receiving email from existing account, now can't re-setup account

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