Stopped recieving mail through Outlook using custom domain..

I had a custom domain through Office small business addition, and have 5 mailboxes that I access through Outlook.com. All accounts have stopped receiving any mail for the last 10 days, though I'm able to send emails just fine. Nothing has changed
on my end, e.g. domain name is active, and no changes to the e-mail client(s). I tried to send a message to one of the affected mailboxes, and here is what happens:
Notification of delayed delivery with no action required
In a couple of days, delivery failure "Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server."
I have looked around the community, and found no helpful information, this is impacting our ability to manage daily communication needs.
Thanks,
P.S. I'm sure this question is better suited for another forum, but the support personal is in disagreement

Thanks for the reply, I'm unable to receive mail through the web interface. I'm accessing this through Outlook.com and so far have found no helpful information to unblock these accounts. Here is a snippet from the bounce:
x-store-info:D6taffyBScEUZsL+ZXbbDgLbVGSV1R4drFk9v1u13k2/tq+mYtmGMytxV5UYJXR/n7VUgSm2cyY2+/Z1UsuX4ibJs8KgaJB8BrKuwTJFXu4nrFoUZj1HkzQtfXbltnHM/o2MgYooOBIMuG8889K0Sw==
Authentication-Results: hotmail.com; spf=none (sender IP is 65.55.116.103; identity alignment result is pass and alignment mode is relaxed) smtp.helo=BLU004-OMC3S28.hotmail.com; dkim=none (identity alignment result is pass and alignment mode is relaxed) header.d=mail.hotmail.com; x-hmca=none [email protected]
X-SID-PRA: [email protected]
X-AUTH-Result: NONE
X-SID-Result: NONE
X-Message-Delivery: Vj0xLjE7RD0wO0dEPTA7U0NMPTk7bD0xO3VzPTE=
X-Message-Info: AuEzbeVr9u5fkDpn2vR5iCu5wb6HBeY4iruBjnutBzpStnUabbM/X3OHG1tkHI7a3kMiU15mwZkdItk0fkPUd26iJME4hbgAI/g6pso0Zyh7O0XVOq5g8hCf8Efy9J5lKkdwprP9EhP7RM0PyiUzXHkNE5r5dNzX
Received: from BLU004-OMC3S28.hotmail.com ([65.55.116.103]) by SNT004-MC2F26.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.22712);
Sat, 8 Nov 2014 11:18:17 -0800
From: [email protected]
To: [email protected]
Date: Sat, 8 Nov 2014 11:17:56 -0800
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="9B095B5ADSN=_01CFF3BDCD6A2C340008C947BLU004?OMC3S28.h"
X-DSNContext: 7ce717b1 - 1386 - 00000002 - C00402D1
Message-ID: <[email protected]>
Subject: Delivery Status Notification (Failure)
Return-Path: <>
X-OriginalArrivalTime: 08 Nov 2014 19:18:17.0465 (UTC) FILETIME=[C0229690:01CFFB88]
This is a MIME-formatted message.
Portions of this message may be unreadable without a MIME-capable mail program.
--9B095B5ADSN=_01CFF3BDCD6A2C340008C947BLU004?OMC3S28.h
Content-Type: text/plain; charset=unicode-1-1-utf-7
This is an automatically generated Delivery Status Notification.
Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.
[email protected]
--9B095B5ADSN=_01CFF3BDCD6A2C340008C947BLU004?OMC3S28.h
Content-Type: message/delivery-status
Reporting-MTA: dns;BLU004-OMC3S28.hotmail.com
Received-From-MTA: dns;BLU202-W4
Arrival-Date: Thu, 6 Nov 2014 11:14:39 -0800
Final-Recipient: rfc822;[email protected]
Action: failed
Status: 4.4.7
--9B095B5ADSN=_01CFF3BDCD6A2C340008C947BLU004?OMC3S28.h
Content-Type: message/rfc822
Received: from BLU202-W4 ([65.55.116.74]) by BLU004-OMC3S28.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.22751);
Thu, 6 Nov 2014 11:14:39 -0800
X-TMN: [4iGQEvJDpRhS8BVNGwHgj/yrk4x7pbGkHgmdrcWWd5g=]
X-Originating-Email: [[email protected]]
Message-ID: <[email protected]>
Return-Path: [email protected]
Content-Type: multipart/alternative;
boundary="_02feff9f-34cc-4fa8-9da4-4885f1209a8a_"
From: "x .x .x" <[email protected]>
To: xxx xxx <[email protected]>
Subject: Blah
Date: Thu, 6 Nov 2014 11:14:38 -0800
Importance: Normal
MIME-Version: 1.0
X-OriginalArrivalTime: 06 Nov 2014 19:14:39.0771 (UTC) FILETIME=[E98D9EB0:01CFF9F5]
--_02feff9f-34cc-4fa8-9da4-4885f1209a8a_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
=
--_02feff9f-34cc-4fa8-9da4-4885f1209a8a_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<html>
<head>
<style></style></head>
<body class=3D'hmmessage'><div dir=3D'ltr'> </div></body>
</html>=
--_02feff9f-34cc-4fa8-9da4-4885f1209a8a_--
--9B095B5ADSN=_01CFF3BDCD6A2C340008C947BLU004?OMC3S28.h--

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channel flags #4 = EIGHTBIT NOHEADERTRIM NOHEADERREAD RULES
channel flags #5 =
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channel flags #7 = NOSWITCHCHANNEL NOREMOTEHOST DATEFOUR DAYOFWEEK
channel flags #8 = NODEFRAGMENT EXQUOTA REVERSE NOCONVERT_OCTET_STREAM
channel flags #9 = NOTHURMAN INTERPRETENCODING USEINTERMEDIATE RECEIVEDFROM VALIDATELOCALSYSTEM NOTURN
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channel hdr addr type = SOURCEROUTE
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channel queue 1 name = LOCAL_POOL
channel queue 2 name = LOCAL_POOL
channel queue 3 name = LOCAL_POOL
channel after params =
channel user name =
urgentnotices = 2 4 24
normalnotices = 2 4 24
nonurgentnotices = 2 4 24
channel rightslist ids =
nonurgentbackoff = PT10M PT30M PT1H PT2H
normalbackoff = PT10M PT30M PT1H PT2H
urgentbackoff = PT10M PT30M PT1H PT2H
local behavior flags = %x7
expandchannel =
notificationchannel =
dispositionchannel =
saslswitchchannel =
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name =
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[email protected]
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23770@ims-ms-daemon
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[email protected]
Submitted address list:
ims-ms
23770@ims-ms-daemon (orig [email protected], inter [email protected], host ims-ms-daemon) NOTIFY-FAILURES NOTIFY-DELAYS
Submitted notifications list:
Address:
23370 is the uid for user1 on domain1.com
I have also tried to assign mailEquivalentAddress (or mailAlternateAddress) for user1 and user2, but it seems user1 will still occupy [email protected]
user1:
mail: [email protected]
mailEquivalentAddress: [email protected]
user2:
mail: [email protected]
mailEquivalentAddress: [email protected]
Address: [email protected]
forward channel = l
channel description =
channel user filter =
dest channel filter =
source channel filter =
channel flags #0 = BIDIRECTIONAL MULTIPLE IMMNONURGENT NOSERVICEALL
channel flags #1 = NOSMTP DEFAULT
channel flags #2 = COPYSENDPOST COPYWARNPOST POSTHEADONLY HEADERINC NOEXPROUTE
channel flags #3 = LOGGING NOGREY NORESTRICTED RETAINSECURITYMULTIPARTS
channel flags #4 = EIGHTBIT NOHEADERTRIM NOHEADERREAD RULES
channel flags #5 =
channel flags #6 = LOCALUSER REPORTNOTARY
channel flags #7 = NOSWITCHCHANNEL NOREMOTEHOST DATEFOUR DAYOFWEEK
channel flags #8 = NODEFRAGMENT EXQUOTA REVERSE NOCONVERT_OCTET_STREAM
channel flags #9 = NOTHURMAN INTERPRETENCODING USEINTERMEDIATE RECEIVEDFROM VALIDATELOCALSYSTEM NOTURN
defaulthost = domain1.com domain1.com
linelength = 1023
channel env addr type = SOURCEROUTE
channel hdr addr type = SOURCEROUTE
channel official host = msg.domain1.com
channel queue 0 name = LOCAL_POOL
channel queue 1 name = LOCAL_POOL
channel queue 2 name = LOCAL_POOL
channel queue 3 name = LOCAL_POOL
channel after params =
channel user name =
urgentnotices = 2 4 24
normalnotices = 2 4 24
nonurgentnotices = 2 4 24
channel rightslist ids =
nonurgentbackoff = PT10M PT30M PT1H PT2H
normalbackoff = PT10M PT30M PT1H PT2H
urgentbackoff = PT10M PT30M PT1H PT2H
local behavior flags = %x7
expandchannel =
notificationchannel =
dispositionchannel =
saslswitchchannel =
tlsswitchchannel =
backward channel = tcp_local
header To: address = [email protected]
header From: address = [email protected]
envelope To: address = [email protected] (route (msg.domain1.com,msg.domain1.com)) (host domain2.com)
envelope From: address = [email protected]
name =
mbox = ab
Extracted address action list:
[email protected]
Extracted 733 address action list:
[email protected]
Address list expansion:
-17 expansion total.
Submitted address list:
Address list error -- 5.1.4 duplicate/ambiguous directory match: [email protected]
Submitted notifications list:
Address:
Any sugestion for this issue? I appreicate for your reply.

As long as the users are in different domains, they do not have the "same" mail address, and there is no conflict.
However, if you "alias" one domain to the other, then you will have a conflict, and will need to change one of the mail addresses.
You do not have to "associate" or alias the new domain. Messaging Server can support a large number of separate domains, without such things.

Stopped recieving mail through Outlook using custom domain..

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