Stops responding when signing in to ebay and stops internet explorer also until computer powered back on from shut down

when asked to sign back in to my ebay firefox stopped resonding and when i closed it down and tried to reopen firefox it does nothing so i tried explorer and it also would not open.i tried a restart and it was the same.i shut down and they worked again but i still cannot use firefox to sign in to ebay,explorer works no problem.i tried resetting firefox to no effect and im using 1701 so no update available.i tried clearing cache and memory --no change(im on windows 7 home premium)on a HP laptop.this started 3 days ago

Try verifying the hard disk.
Boot from your restore disk while holding down the C key until you see the Apple logo, then let go of the C key. You'll see an Installation window, select English. From the Menu Bar, select Utilities/Disk Utility. Select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, then click Verify. If DU reports errors, click Repair. If Disk Utility cannot repair the disk you have several options. One is DiskWarrior or
TechToolPro If Disk Utility can repair any errors, go back to the Menu Bar, click Utilities/Startup Disk. In the Startup Disk window select MacintoshHD 10.x.x and click Restart.
If you don't have a restore disk, try booting into Safe Mode
Carolyn

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