Stops working when  "Starting up panels..."

Just bought Adobe Creative Suite 5.5 Design Standard.  InDesign refuses to load.  I get the error message:
Adobe InDesign CS5.5 has stopped working.
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.
Illustrator and Photoshop load and seem to work okay.  (Did not go beyond loading program.)
I uninstalled and reinstalled the suite but still can only load Illustrator and Photoshop.
InDesign stops loading when it gets to "Starting up panels..."
I did change the resolution so my monitor displayed correctly.
Any suggestions?

I'm having pretty much the same problem.  When I try to launch InDesign CS5.5 I receive the error message from Windows:  Adobe InDesign CS5.5 has stopped working.
I have the Creative Suite 5.5 Design Premium Student and Teacher Edition, running on Windows 7 Home Edition Premium 64 bit
I have tried opening InDesign directly and get the error message, and I've tried opening from a document and get the same message.
Recently I had to move to a new computer, as my old hard-drive boot died on the old one, so I was not able to uninstall Creative Suite 5.5 from the old computer.  However, the rest of the Suite works fine, just not InDesign.
I have tried the fix as per Peter Spiers' post above; I renamed the InDesign SavedData file, but there was no InDesign Defaults file.  I searched for adobefnt*.lst files, but there were none.
I've not successfully used InDesign since loading it on this new computer, so perhaps this makes a difference?

Similar Messages

  • Premiere pro stopped working when starting help me

    My Premiere Pro CC keeps giving me a "premiere pro stopped working" when I try to start it. What do I do?

    Hello Genero,
    I'll see if I can help you out a bit here.
    There could be a number of different issues causing this problem...
    So if possible could you please let me know what operating system you are working on (Windows or Mac)
    Have you been using PP for a while and it just started this behaviour, or have you just recently installed and have not been unable to use the software at all?
    What is your setup like?
    A few things to try:
    -Reset your Preferences:
    When launching Premiere Pro from either a Mac or PC, hold down two keys while launching. This automatically throws away Premiere’s preferences.
    For the Mac, press Shift+Option
    For the PC, press Shift+Alt
    In both cases, continue holding the keys until the splash screen appears. You will know you successfully trashed preferences when the splash screen doesn’t have projects listed.
    -Add the newest update to Premiere Pro software, if you are not already up to date.
    -Install the most up to date driver for your graphics card and restart your computer.
    Please get back to me and let me know if that helped at all!
    Cheers
    Jasper

  • Tuchpad stops working when starting any app

    Hi,
    My mousepointer stops when starting any app. Works fine after starting anything, at the desktop, but  as soon as I start any program, systemsettings or else it stops to work.

    I'm having pretty much the same problem.  When I try to launch InDesign CS5.5 I receive the error message from Windows:  Adobe InDesign CS5.5 has stopped working.
    I have the Creative Suite 5.5 Design Premium Student and Teacher Edition, running on Windows 7 Home Edition Premium 64 bit
    I have tried opening InDesign directly and get the error message, and I've tried opening from a document and get the same message.
    Recently I had to move to a new computer, as my old hard-drive boot died on the old one, so I was not able to uninstall Creative Suite 5.5 from the old computer.  However, the rest of the Suite works fine, just not InDesign.
    I have tried the fix as per Peter Spiers' post above; I renamed the InDesign SavedData file, but there was no InDesign Defaults file.  I searched for adobefnt*.lst files, but there were none.
    I've not successfully used InDesign since loading it on this new computer, so perhaps this makes a difference?

  • Elements 10 organizer stops working when started

    Hi all, hope you had a good Chrimbo!!!
    I'm running Elements 10 under Vista SP2., when opening organizer it loads images then stops working.
    Error window says "elements as stopped working, Close the programme... etc etc..
    Anyone know the cause and how to resolve this problem please.
    Bookkeeper100

    Review the similar threads and try the solutions mentioned for creating new catalog and check.
    http://forums.adobe.com/message/4887225
    http://forums.adobe.com/message/4912399
    Thanks,
    Garry

  • Elements 10 stops working when starting Photomerge - Panorama

    I have selected two photos and then went to File, New, Photomerge-Panorama.  The program starts then I get a message that the program has stopped working and I should close it.  I have tried to start the Panorama from the Organizer and from the Editor with the same results.  I can use the Editor for other editing and it works normally.
    The two photos were obtained from my scanner.  I scanned a large document and saved the scans as JPEG files.  I have done this previously and have made panoramas of other photo series and it has worked.
    I have Windows 8.1.  I don't think I have tried to make panoramas since I went to Windows 8.1

    I had the same problem with Photomerge panorama (PS Elements 9) on my new Windows 8.1 HP laptop.
    I found a post over on a thread about CS5 talking about dual video graphics drivers. My laptop has both Intel and Nvidia chips and drivers, and after I disabled the Nvidia driver in Windows Device Manager, so that I use only the native Intel graphics, Photomerge Panorama comes up fine. My external big monitor looks crisper with the Nvidia graphics enabled, but I can re-enable that easily after I am done with Photomerge.

  • Error "Licensing for this product has stopped working" when starting Adobe Photoshop CS3 Extended- XP Pro AMD; 2GB RAM

    I have exhausted all known options thus far.
    I started the Flexnet Licensing Service and restarted the system but the message continues to come up when lanching PS CS3 extended
    After restarting computer the Flexnet  Licensing Service stops again and goes into Manual mode. This also happens after a few minutes without restarting.
    I also downloaded the Flexnet Licensing Recovery Kit from Adobe Support but the file stops after saying  "please wait for a few moments.. ?"
    I changed the setting as discribed for the Flexnt folder but the message continues to come up when PS Extended CS3 is launced.
    http://kb2.adobe.com/cps/401/kb401528.html
    What else is there to do. Please help me as what I can do so I can continue to use Photoshop CS3 Extended.
    Thank you

    I downloaded the clean Script file and followed the instructions from what the Clean Script read Me file described.  The first step said to deactivate. Although I was not able to deactivate because of my original message, I followed the remaining steps.
    After using the Clean Script and uninstalling Photoshop CS3 Extended and re-installing it I re-booted my computer. I also deleted the CS3 Application data files.
    When I installed PS CS3 Extended the installer does not ask for the serial number on all attemps. I bought a registered copy of PS CS3 Extended. Is there another way to approch this licensing error.
    Thanks.

  • Itunes has stopped working when starting up trying to access itunes store

    Have a windows 7 and since installing the newest version of iTunes (12 I think), it has not worked. It always freezes on startup while trying to access the iTunes store. I have tried everything apple suggests including opening in a different user, opening in safe mode and scanning for viruses. Also tried uninstalling and reinstalling a new version. Nothing has worked.

    I am running Windows 8.1 and iTunes 11.1.3.8.  I found a simple solution by browsing through the support communities.  Here it is:   Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support to: C:\Program Files (x86)\iTunes
    This worked for me.  Good luck.

  • Skype stop working when start Windows 8

    My skype dont work. I know where is the problem. Its the Hauppage thing. Error file is MFCORE.DLL I founded "HCWClear" installer. I runned it and it says its not for 64bit versions. So how i can delete those Hauppage things if i cant use the installer and i didnt found 64Bit version of the HCWClear. Thanks.

    PROBLEM SOLVED!  

  • Premier 13 stops working when existing project is loaded (after uninstalling Premier 9 where the project started)

    I started a project using Premier 9. Then I upgraded to 13, edited and saved my existing project several times successfully. Decided that it appeared 13 was working well and I no longer needed 9 and 11 (both Photoshop Elements and Premier Elements) so I uninstalled them using the Control Panel app. Now 13 stops working when I try to load my project.
    I have since uninstalled/re-installed/rebooted everything in various sequences many many times with no luck. I even purchased and installed another copy of 9 (since the original was a download and I could not find my notes & serial numbers)! The 9 install encountered a problem "an installation process has encountered an error while installing", it stopped, then rolled the install back so I have nothing for 9.
    HELP
    Paul L

    PaulL
    Probably good idea to recreate the version 9 project in version 13. Investment of time in troubleshooting version 9 is questionable as you say.
    At this point, I would leave Premiere Elements 9.0/9.0.1 installed, just do not open it.
    When you are between Premiere Elements 13 projects and you want to get rid of Premiere Elements 9.0/9.0.1,
    consider
    1. Deactivate the program from an opened project's Help Menu/Deactivate...close out of the program.
    2. Uninstall the program the usual Control Panel way
    3. Do a free ccleaner run through (regular cleaner and registry cleaner parts) to get rid of leftovers from incomplete installs or uninstalls.
    CCleaner - Download
    Note: Deactivation is not the same as uninstall.
    Critical - after a project is saved closed, never move, delete, or rename files/folders that were imported into the project after the project's save close.
    When you import files into a project, all you get are copies of the originals. But, those copies need to trace back to the originals in the location where
    they were when they were first imported into the project. More on that later as indicated.
    Please let me know if any questions or clarification needed on any of the above. Are there any Elements Organizer consideration in any of this?
    If so, I would convert the Elements Organizer 9 catalog in Elements Organizer 13 before uninstalling Premiere Elements 9.0/9.0.1.
    Thanks for the follow ups.
    ATR

  • Hi Team, Showing Yellow icons after every 15 to 20 Min and internet stop working.when we enable- disbale the network connection then will internet start working fine.Some time network connection is disable but when we renable that connection it will st

    Hi Team,
    Showing Yellow icons after every 15 to 20 Min and internet stop working.when we enable- disbale the network connection then will internet start working fine.Some time network connection is disable but when we renable that connection it will stuck on enabling
    and will not renable till i am not restart that machine. I have 350 Machine in network but facing this issue in 25 machines. Kindly help me on this issue .
    Regards
    Sahil bhateja

    Hi，
    So switch a LAN card fix this issue...seems a compatibility issue or maybe some packs or programs you installed recently cause this issue.
    Have you manually check the network adapter driver from the PC's manufacture website? sometimes, it will be a time delay before Microsoft push out the driver update.
    Check if issue exists in safemode with network, this mode will launch Windows with limited sets of files and drivers. 
    if you have a restore point, restore the pc to a previous point at which the pc is functioning fine.
    Yolanda Zhu
    TechNet Community Support

  • AirPlay mirror on Apple TV stops working when a Skype or Google conversation is started (iOS 7)

    I thought it would be nice to see Skype contacts on the large screen and realised this should be possible using my Apple TV, but AirPlay (in mirror mode) on Apple TV stops working when a Skype or Google + conversation is started after showing all right on the TV till that point. I'm using iOS 7 and the problem occurs on my iPad 2 and iPhone 5. Facetime seems to be OK, and Skype works over Apple TV when using my daughter's MacBook Pro (though I haven't tried Google + on it), so I deduce that the issue is with iOS 7. I have had success one or twice with using Skype in this manner on my iPhone so it is not consistant, but this is rare and hasn't happened in my latest attempts. Unfortunately some of my Skype contacts don't have an Apple device so I often can't use Facetime.
    Is there a work around, or has Apple acknowledged this issue and said there will be a fix?

    Same problem here.
    iPhone 5s + apple TV + Skype all are up to date. Mirroring is working until the video signal starts, after that the Apple TV goes back to the Apple TV starting screen.

  • Adobe Ilustrator stop working  when I use the Exchange  Panel

    I try to use the Adobe Exchange Panel in ilustrator but it stop working when I click on "my stuff" button

    What platform and version are you using? If CS6 try updating to 16.04.

  • Why does Itunes stop working when I start to play a movie

    Why does Itunes stop working when I start to play a preview or watch a downloaded movie rental

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • My iMessage stopped working when I did the latest update on my phone. I have literally tried everything to reset it. I am currently not in the US, but my iMessage has always worked when I was in wifi and my phone is still activated.

    My iMessage stopped working when I did the latest update on my phone. I have literally tried everything to reset it. I am currently not in the US, but my iMessage has always worked when I was in wifi and my phone is still activated. I have tried to reset my network settings, my location, and even the reset all settings. When I click on my settings and iMessage it says that it is still waiting for activation... and my phone number is grayed out. I am able to recieve an iMessage to my email and that could work for right now but i'm not sure how to start a conversation the defaults to being sent from my email and not my cell phone number. please help!

    Hi shanny202.
    Really strange problem you have there. I have a few questions though.
    Please try again and try to make the phone as a new without restoringen with you iCloud-data or backup-data from iTunes. Maybe it is something wrong with the data (strange).
    Anyway, i think you should call Apple Support or visit an Apple Store, don't forgot to make a Genius Bar reservation.
    You locate the nearest Apple Store here: http://www.apple.com/retail/storelist/
    And here is Apples phone numbers around the world for support: http://support.apple.com/kb/HE57

  • Photoshop stops working when i do anything 3d on it. Please help.

    Photoshop stops working when I try to open a project that I have already started with 3d in it, also does the same thing when I start something new and try putting 3d in it, it stops working. I just bought a new computer only 2 days old.
    Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532  x64
    Operating System: Windows 8.1 64-bit
    Version: 6.3
    System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
    Physical processor count: 4
    Processor speed: 1996 MHz
    Built-in memory: 7099 MB
    Free memory: 3441 MB
    Memory available to Photoshop: 6132 MB
    Memory used by Photoshop: 70 %
    3D Multitone Printing: Disabled.
    Windows 2x UI: Disabled.
    Highbeam: Enabled.
    Image tile size: 1028K
    Image cache levels: 4
    Font Preview: Medium
    TextComposer: Latin
    Display: 1
    Display Bounds: top=0, left=0, bottom=768, right=1366
    OpenGL Drawing: Enabled.
    OpenGL Allow Old GPUs: Not Detected.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    AIFCoreInitialized=1
    AIFOGLInitialized=1
    OGLContextCreated=1
    NumGLGPUs=1
    NumCLGPUs=1
    glgpu[0].GLVersion="3.0"
    glgpu[0].GLMemoryMB=1024
    glgpu[0].GLName="AMD Radeon(TM) R5 Graphics"
    glgpu[0].GLVendor="ATI Technologies Inc."
    glgpu[0].GLVendorID=4098
    glgpu[0].GLDriverVersion="13.302.1601.1002"
    glgpu[0].GLRectTextureSize=16384
    glgpu[0].GLRenderer="AMD Radeon(TM) R5 Graphics"
    glgpu[0].GLRendererID=38993
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atium d64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm6 4.dll"
    glgpu[0].GLDriverDate="20140512000000.000000-000"
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30"
    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147 483647]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[1024]
    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
    clgpu[0].CLPlatformVersion="1.2 AMD-APP (1359.5)"
    clgpu[0].CLDeviceVersion="1.2 AMD-APP (1359.5)"
    clgpu[0].CLMemoryMB=2047
    clgpu[0].CLName="Mullins"
    clgpu[0].CLVendor="Advanced Micro Devices, Inc."
    clgpu[0].CLVendorID=4098
    clgpu[0].CLDriverVersion="1359.5 (VM)"
    clgpu[0].CUDASupported=0
    clgpu[0].CLBandwidth=8.4116e+009
    clgpu[0].CLCompute=70.0129
    License Type: Subscription
    Serial number: 96040980655291092490
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
    Temporary file path: C:\Users\FOOZER~1\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 890.5G, 853.0G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2014/08/12-23:42:09   79.557478   79.557478
       adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850
       AdbePM.dll   PatchMatch 2014/09/07-21:07:38   79.558079   79.558079
       AdobeLinguistic.dll   Adobe Linguisitc Library   8.0.0  
       AdobeOwl.dll   Adobe Owl   5.2.4  
       AdobePDFL.dll   PDFL 2014/08/18-15:13:12   79.512424   79.512424
       AdobePIP.dll   Adobe Product Improvement Program   7.2.1.3399  
       AdobeXMP.dll   Adobe XMP Core 2014/08/20-09:53:02   79.156797   79.156797
       AdobeXMPFiles.dll   Adobe XMP Files 2014/08/20-09:53:02   79.156797   79.156797
       AdobeXMPScript.dll   Adobe XMP Script 2014/08/20-09:53:02   79.156797   79.156797
       adobe_caps.dll   Adobe CAPS   8,0,0,13  
       AGM.dll   AGM 2014/08/12-23:42:09   79.557478   79.557478
       ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  
       amtlib.dll   AMTLib (64 Bit)   8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34)   1.000000
       ARE.dll   ARE 2014/08/12-23:42:09   79.557478   79.557478
       AXE8SharedExpat.dll   AXE8SharedExpat 2013/12/20-21:40:29   79.551013   79.551013
       AXEDOMCore.dll   AXEDOMCore 2013/12/20-21:40:29   79.551013   79.551013
       Bib.dll   BIB 2014/08/12-23:42:09   79.557478   79.557478
       BIBUtils.dll   BIBUtils 2014/08/12-23:42:09   79.557478   79.557478
       boost_date_time.dll   photoshopdva   8.0.0  
       boost_signals.dll   photoshopdva   8.0.0  
       boost_system.dll   photoshopdva   8.0.0  
       boost_threads.dll   photoshopdva   8.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.2.6.32411   2.2.6.32411
       CITThreading.dll   Adobe CITThreading   2.2.6.32411   2.2.6.32411
       CoolType.dll   CoolType 2014/08/12-23:42:09   79.557478   79.557478
       dvaaudiodevice.dll   photoshopdva   8.0.0  
       dvacore.dll   photoshopdva   8.0.0  
       dvamarshal.dll   photoshopdva   8.0.0  
       dvamediatypes.dll   photoshopdva   8.0.0  
       dvametadata.dll   photoshopdva   8.0.0  
       dvametadataapi.dll   photoshopdva   8.0.0  
       dvametadataui.dll   photoshopdva   8.0.0  
       dvaplayer.dll   photoshopdva   8.0.0  
       dvatransport.dll   photoshopdva   8.0.0  
       dvaui.dll   photoshopdva   8.0.0  
       dvaunittesting.dll   photoshopdva   8.0.0  
       dynamiclink.dll   photoshopdva   8.0.0  
       ExtendScript.dll   ExtendScript 2014/01/21-23:58:55   79.551519   79.551519
       icucnv40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
       icudt40.dll   International Components for Unicode 2013/02/25-15:59:15    Build gtlib_4.0.19090  
       igestep30.dll   IGES Reader   9.3.0.113  
       imslib.dll   IMSLib DLL   7.0.0.154  
       JP2KLib.dll   JP2KLib 2014/06/28-00:28:27   79.254012   79.254012
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       LogSession.dll   LogSession   7.2.1.3399  
       mediacoreif.dll   photoshopdva   8.0.0  
       MPS.dll   MPS 2014/08/18-23:43:19   79.557676   79.557676
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CC 2014   15.2.2  
       Plugin.dll   Adobe Photoshop CC 2014   15.2.2  
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   5.0.0  
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   5.2.0.54  
       PSArt.dll   Adobe Photoshop CC 2014   15.2.2  
       PSViews.dll   Adobe Photoshop CC 2014   15.2.2  
       SCCore.dll   ScCore 2014/01/21-23:58:55   79.551519   79.551519
       ScriptUIFlex.dll   ScriptUIFlex 2014/01/20-22:42:05   79.550992   79.550992
       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 2, 2013, 1114  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.14
       VulcanControl.dll   Vulcan Application Control Library   5.0.0.82  
       VulcanMessage5.dll   Vulcan Message Library   5.0.0.82  
       WRServices.dll   WRServices Fri Mar 07 2014 15:33:10   Build 0.20204   0.20204
       wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins:
       3D Studio 15.2.2 (2014.2.2 x001 x003)
       Accented Edges 15.2.2
       Adaptive Wide Angle 15.2.2
       Angled Strokes 15.2.2
       Average 15.2.2 (2014.2.2 x001 x003)
       Bas Relief 15.2.2
       BMP 15.2.2
       Camera Raw 8.7.1
       Camera Raw Filter 8.7.1
       Chalk & Charcoal 15.2.2
       Charcoal 15.2.2
       Chrome 15.2.2
       Cineon 15.2.2 (2014.2.2 x001 x003)
       Clouds 15.2.2 (2014.2.2 x001 x003)
       Collada 15.2.2 (2014.2.2 x001 x003)
       Color Halftone 15.2.2
       Colored Pencil 15.2.2
       CompuServe GIF 15.2.2
       Conté Crayon 15.2.2
       Craquelure 15.2.2
       Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
       Crop and Straighten Photos Filter 15.2.2
       Crosshatch 15.2.2
       Crystallize 15.2.2
       Cutout 15.2.2
       Dark Strokes 15.2.2
       De-Interlace 15.2.2
       Dicom 15.2.2
       Difference Clouds 15.2.2 (2014.2.2 x001 x003)
       Diffuse Glow 15.2.2
       Displace 15.2.2
       Dry Brush 15.2.2
       Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
       Embed Watermark 4.0
       Entropy 15.2.2 (2014.2.2 x001 x003)
       Export Color Lookup Tables NO VERSION
       Extrude 15.2.2
       FastCore Routines 15.2.2 (2014.2.2 x001 x003)
       Fibers 15.2.2
       Film Grain 15.2.2
       Filter Gallery 15.2.2
       Flash 3D 15.2.2 (2014.2.2 x001 x003)
       Fresco 15.2.2
       Glass 15.2.2
       Glowing Edges 15.2.2
       Google Earth 4 15.2.2 (2014.2.2 x001 x003)
       Grain 15.2.2
       Graphic Pen 15.2.2
       Halftone Pattern 15.2.2
       HDRMergeUI 15.2.2
       HSB/HSL 15.2.2
       IFF Format 15.2.2
       IGES 15.2.2 (2014.2.2 x001 x003)
       Ink Outlines 15.2.2
       JPEG 2000 15.2.2
       Kurtosis 15.2.2 (2014.2.2 x001 x003)
       Lens Blur 15.2.2
       Lens Correction 15.2.2
       Lens Flare 15.2.2
       Liquify 15.2.2
       Matlab Operation 15.2.2 (2014.2.2 x001 x003)
       Maximum 15.2.2 (2014.2.2 x001 x003)
       Mean 15.2.2 (2014.2.2 x001 x003)
       Measurement Core 15.2.2 (2014.2.2 x001 x003)
       Median 15.2.2 (2014.2.2 x001 x003)
       Mezzotint 15.2.2
       Minimum 15.2.2 (2014.2.2 x001 x003)
       MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
       Mosaic Tiles 15.2.2
       Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
       Neon Glow 15.2.2
       Note Paper 15.2.2
       NTSC Colors 15.2.2 (2014.2.2 x001 x003)
       Ocean Ripple 15.2.2
       OpenEXR 15.2.2
       Paint Daubs 15.2.2
       Palette Knife 15.2.2
       Patchwork 15.2.2
       Paths to Illustrator 15.2.2
       PCX 15.2.2 (2014.2.2 x001 x003)
       Photocopy 15.2.2
       Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
       Photoshop Touch 14.0
       Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
       Pinch 15.2.2
       Pixar 15.2.2 (2014.2.2 x001 x003)
       Plaster 15.2.2
       Plastic Wrap 15.2.2
       PLY 15.2.2 (2014.2.2 x001 x003)
       PNG 15.2.2
       Pointillize 15.2.2
       Polar Coordinates 15.2.2
       Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
       Poster Edges 15.2.2
       PRC 15.2.2 (2014.2.2 x001 x003)
       Radial Blur 15.2.2
       Radiance 15.2.2 (2014.2.2 x001 x003)
       Range 15.2.2 (2014.2.2 x001 x003)
       Read Watermark 4.0
       Render Color Lookup Grid NO VERSION
       Reticulation 15.2.2
       Ripple 15.2.2
       Rough Pastels 15.2.2
       Save for Web 15.2.2
       ScriptingSupport 15.2.2
       Shake Reduction 15.2.2
       Shear 15.2.2
       Skewness 15.2.2 (2014.2.2 x001 x003)
       Smart Blur 15.2.2
       Smudge Stick 15.2.2
       Solarize 15.2.2 (2014.2.2 x001 x003)
       Spatter 15.2.2
       Spherize 15.2.2
       Sponge 15.2.2
       Sprayed Strokes 15.2.2
       Stained Glass 15.2.2
       Stamp 15.2.2
       Standard Deviation 15.2.2 (2014.2.2 x001 x003)
       STL 15.2.2 (2014.2.2 x001 x003)
       Sumi-e 15.2.2
       Summation 15.2.2 (2014.2.2 x001 x003)
       Targa 15.2.2
       Texturizer 15.2.2
       Tiles 15.2.2
       Torn Edges 15.2.2
       Twirl 15.2.2
       U3D 15.2.2 (2014.2.2 x001 x003)
       Underpainting 15.2.2
       Vanishing Point 15.2.2
       Variance 15.2.2 (2014.2.2 x001 x003)
       Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
       Water Paper 15.2.2
       Watercolor 15.2.2
       Wave 15.2.2
       Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
       WIA Support 15.2.2 (2014.2.2 x001 x003)
       Wind 15.2.2
       Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
       ZigZag 15.2.2
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Libraries
       Adobe Color Themes
    Installed TWAIN devices: NONE

    Yes, but most likely the graphics card's drivers will be tens if not hundreds of updates old. A brand new computer isn't going to be fresh off the press with updates applied. You need to get the most recent update for your card.
    Benjamin

Maybe you are looking for