Storage Breakdown On iTunes and iPhone Do Not Match Up
I will preface this question by providing the following information:
Computer Information
Model: MacBook Pro, mid 2009, 15 inch
Capacity: 1 TB
OS: Yosemite (10.10.1)
iTunes Version: 12.0.1.26
iPhone Information
Model: iPhone 6 Plus, purchased early 1/2015
Capacity: 128 GB
OS: iOS 8.1.2
Okay here's the problem. I was attempting to sync my iPhone 6 Plus with my iTunes library. I have about 50 GB of music which I normally carry around on my iPhone, which amounts to about half of my total storage. On my latest sync, I was told in iTunes that I do not have enough space to complete the sync. Here's what the display looked like:
As you can see:
> The total capacity for audio is displayed as being 49.67 GB (aprox. 6889 songs).
> The total capacity for photos is displayed as being 6.89 GB (aprox. 10,647 photos).
> The total capacity for apps is displayed as being 5.04 GB (aprox. 110 apps).
> The total capacity for other is displayed as being a whopping 45.08 GB.
Upon seeing this, I'm shocked that the other category is taking up so much space. I immediately go to my iPhone to begin trying to eliminate things that could possibly be taking up all this space. When I take a look at my iPhone usage, I see this:
As you can see, the photos and apps are approximately correct, but the songs are way off. In addition, the free space I have on my iPhone according to iTunes is 6.12 GB. According to my iPhone though, I have 47.1 GB (see the screenshot of my iPhone above).
Essentially the storage breakdown on my iPhone and iTunes does not match up. I'm not sure how to fix this problem without restoring the phone, which I want to avoid doing if I don't have to.
Has anyone else had this problem? If so, is anyone aware of a possible solution?
Thanks.
If it was an iOS bug I would expect to see it on the 3 devices I have upgraded to iOS 8. I don't see it on any. I would also expect there to be thousands of posts and views about it, as somewhere over 100 million users have updated. This is the only thread I have seen, and you are the only one posting about it.
Go to Settings/iCloud. Turn off Find my iPhone. Then go to Settings/general/reset - Erase all content and settings. Check your "Other". I would expect it to be minimal.
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