Storage Device and Media Card things

Hi there.
The bottomline of the problem I faced is my computer only detecting media card but not the Storage Device when I plugged in the device to the CPU using the USB cable. What am I supposed to do?? My media card was busted, and I have some files in Device's storage which I want to move it to the computer.
Solved!
Go to Solution.

Thinking back, I think if you install Desktop Manager it may actually let you sync those files separately from the backup file. Its been a long time since I stored anything on the device memory.
Install Desktop Manager from www.BlackBerry.com/desktop and try to do a media sync from the device to your computer.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Similar Messages

  • XP PC Does not see Media Card. Device Memory and Media Card are not available.....

    I am starting a new thread because the old one was marked as resolved and it isn't.
    My Windows XP desktop is no longer seeing my BB Storm Media Card. I am getting the error:
    "Device Memory and Media Card are not available because the Mass Storage is currently in use."
    I have followed these directions:
    Options > Memory >
    Media Card Supoport - ON
    Media Transfer Protocol (MTP) - ON
    Mass Storage Mode Support - ON
    Auto Enable Mass Storage Mode When Connected - YES
    SAVE
    I have application free pace 8.1 MB
    and the error message:
    "Device Memory and Media Card are not available because the Mass Storage is currently in use."
    The card is there and is seen by my BB Storm. Media > Explore
    I have removed and reinstalled the card.
    On the desktop I have tried Explore as well as Disk Management and nothing shows up for the Media Card although the Blackberry itself is present.
    Please help.

    Hi there!
    Give this KB a try perhaps?
    KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • TS1702 Hi, I getting a "playback error message" on youtube App. I tried to reinstall the app and to reset and restore the device and all these things didn't help.can you please help me

    Hi, I getting a "playback error message" on youtube App. I tried to reinstall the app and to reset and restore the device and all these things didn't help.can you please help me

    That's a peculiar one to get in the context of a QuickTime uninstall.
    Which particular version of QuickTime for Windows are you currently running? (7.7.5, 7.7.4, something earlier?)

  • Unable to sync purchased songs after saving on storage device and reimaging

    itunes will not let me sync all my purchased songs to my ipod since I saved the songs on a storage device and reimaged my computer. It says that I am "not authorized to play them on this computer" What the heck happened?! I have alot of purchased songs that I can not play now!

    Choose Authorize Computer from the Store menu in iTunes and sync the iPod again.
    (36022)

  • HT2518 How do I export mail from windows xp to my mac? Can I just copy all my windows mail to a USB storage device and plug it into my mac?

    How do I export mail from windows xp to my mac? Can I just copy all my windows mail to a USB storage device and plug it into my mac?

    Select "export' while in Windoz/Outlook and cerate an export file, then while in MacOS/Outlook select "import" and select the same file to import. You can use a thumb drive to sneakernet the file.

  • Time Capsule as a storage device  AND as well as backup

    Bonjour,
    Wondering how to use - in optimal way - Time Capsule (TC) as a storage device  AND as well as backup.
    Inside the TC backup disk  I created a new directory at side of my may backup directory to load manually some data. Is that a good way to do it? Because  I'd been suggested to create a DISK IMAGE to reserve space for the storage device!
    Thanks,
    Gil 

    I created a new directory at side of my may backup directory to load manually some data. Is that a good way to do it?
    That is one way to do it as long as you have plenty of free space on the drive
    The disk image method is the only way that you can "reserve" a given amount of space on the drive for a specific purpose. As such, it acts somewhat like a "partition" on a normal drive.
    If you anticipate that space is going to get tight in the near future on the drive, the disk image would be advised.

  • Access Denied in Data Protector 8 display when trying to view Devices and Media in the UI

    I installed Data Protector 8 User Interface from the program disk on some Windows Office 7 Lap Tops for my staff.  When they try to view Devices and Media, they get Access Denied.
    I see other consumers post this issue and it is a bug in Data Protector 8.
    Is there a fix for this issue?

    except that if it could publish to both swf/html5 today my project would run on desktop. Again the swf would help for running the desktop version of the project and mobile devices of course would pick html5.
    one - what seems to you does not need to seem to me hence ur own assumption
    two - I'm asking for advice and help, if you can please do if you can't no need to get personal
    Thank you

  • Media card can not be accessed due to fatal errors and media card format failed

    hi
    anybody please help me. when i insert media card in blackbeery 8520 mobile i am getting the below message.
    "media card can not be accessed due to fatal errors" and
    when i try to format the media card on mobile i am getting the following message.
    "media card format failed"
    i tried to connect this media card to PC. but PC not showing any message and not even displaying the card in "my computer" folder.
    i have some important files on the media card.
    can some please help me to clear this problem and get my files.

    mrvonzuela wrote:
    Help Guys! please!
    Hi mrvonzuela,
    On your BlackBerry® smartphone, go into Options > Device > Storage, remove the check mark next to Media Card Support then press the menu key and choose save.  Place a check mark in the Media Card Support box again, then press the menu key and choose save.
    Please thank those who help you by clicking the button.
    If your issue has been solved, please resolve it by marking "Accept as Solution"

  • Problem with OS 10.2.0.424 and Media Card Encryption

    Several weeks ago I upgraded to OS 10.2.0.424.  Everything went fine, no problems.  My phone worked perfectly.
    Then over one week later I turned my phone on in the morning and after it had booted it said "your media card was encrypted on a different device.  You will need to reformat your media card on this device before you can use it".
    Now, the following should be noted very carefully:  THE MEDIA CARD WAS BOUGHT SPECIFICALLY FOR MY Z10, IT WAS FORMATTED IN THE SAME HANDSET, ENCRYPTED IN THE SAME HANDSET AND HAS ***NEVER*** BEEN OUT OF THE HANDSET.
    As far as I am concerned, this is a fault with the upgrade.  Having looked on Crackberry.com I see many other users having a similar problem.  I am fortunate in that I do weekly backups of my handset including the media card.  However I am reluctant to use my media card again in case this problem recurs.
    I tried contacting Blackberry help on Twitter however I can only assume that the Blackberry Twitter team are sub-contractors who don't work for BT as their advice was along the lines of "have you tried rebooting?  You have?  Oh well, you'll need to speak to your mobile provider as there's nothing we can do."
    Please, Blackberry, can you acknowledge this fault and advise what your timescale is for resolution?
    A dissatisfied loyal Blackberry customer.

    If the user removes the media card from the BlackBerry device and places it in a new BlackBerry device, the new BlackBerry device cannot decrypt any files that the first BlackBerry device encrypted on the media card using a randomly generated device key. If the first BlackBerry device encrypted the files on the media card using the BlackBerry device password, when the user removes the media card from the BlackBerry device and places it in a new BlackBerry device, the new BlackBerry device prompts the user for the password used on the first BlackBerry device to access the files on the new device.
    The above is from BlackBerry:
    I can only assume that Upgrading is like changing Devices, so before Upgrading save all data.
    Someone else with more knowledge about encryption and seeing this post may respond.

  • Mass storage device and portable device ERROR code 31 41 HP PAVILION s5123w Desktop PC

    I am using windows vista home premium 32 bit First time I pluged nikon camera into computer. Says installing device driver software but it does not install. Device manger under portable device digital still camera yellow question mark error code 31 under mass storage device error code 41. The device driver loads and installs on my daughters Laptop so ther is some thing wrong with my PC Every time I reboot computer  windows need to intall driver software for your Microsoft WPD file system volume driver. Loacate and install driver software recomended says installing driver says successfully installed. I have to click Safely remove hardware usb mass stoage device multi flash reader usb device generic volume f  I click stop says safe to remove I do not have a reader plugged in my computer. this happens every time I reboot> If you don't understand what I am talking about Let me know.
    thanks Scott

    Hey poochokid,
    I'm sorry you're running into this issue. For the camera, if it's newer (made in the last 3 or 4 years) you may need to go to the Nikon website and find the camera software that is made for Vista. I could try to help you find that, if you could give me the model of camera you have. 
    For the Microsoft WPD file system volume driver issue take a look at this thread from another forum. 
    I hope this information helps! Let me know what the results are

  • Bridge Files app and media card encryption..

    Just wanted to note clearly, in hopes that someone from RIM will see, that opening files over the Bridge Files app is almost useless if your BES admins force media card encryption on, like mine do. All files saved on the MicroSD card are encrypted and have a .rem extension appended to the filename. When this happens, the Bridge Files app is too dumb to see the file and decrypt it.
    It is clear to me that this could be fixed in a software update and I hope it will be. It dramatically limits the usefulness of the bridge. I can't open any file saved with the bridge browser, or anything that comes as an email attachment. Most annoying..
    Can anyone comment on whether RIM has made a statement anywhere on whether this will be fixed or not?
    Thanks!!
    Solved!
    Go to Solution.

    That is great news, please mark solution.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • BB and Media Card

    First I had a 1GB media card and then I tried a 2GB media card to see if it made
    a difference but it didn't.From when I first got my blackberry 8330 I had a
    media card in it..Well I put music, pictures, videos, and ringtones on the
    card..And then when I would go click the pictures to look at it bigger it
    wouldn't come up or if I click a song or ringtone, it wouldn't play...I also
    learned recently that if the file is on my media card, it wouldn't let me blue
    tooth from it..It will do the regular process, then it says like "file transfer
    failed"...I know u can do it because my friend has a pearl and she Bluetooths me
    files from her media card...I have blue toothed but the file has to be on my
    device memory and like all the songs I have are too big to put on my device's
    music folder to hold.So please help me and how I can like listen to my music
    easier and look at my pictures easier with out turning off my device or turning
    my media card off.Also to help me blue tooth easier with out transferring the files to my device first.Please contact me
    Message Edited by dany_s on 10-14-2008 07:44 PM

    jad2012x wrote:
    First I had a 1GB media card and then I tried a 2GB media card to see if it made
    a difference but it didn't.From when I first got my blackberry 8330 I had a
    media card in it..Well I put music, pictures, videos, and ringtones on the
    card..And then when I would go click the pictures to look at it bigger it
    wouldn't come up or if I click a song or ringtone, it wouldn't play...I also
    learned recently that if the file is on my media card, it wouldn't let me blue
    tooth from it..It will do the regular process, then it says like "file transfer
    failed"...I know u can do it because my friend has a pearl and she Bluetooths me
    files from her media card...I have blue toothed but the file has to be on my
    device memory and like all the songs I have are too big to put on my device's
    music folder to hold.So please help me and how I can like listen to my music
    easier and look at my pictures easier with out turning off my device or turning
    my media card off.Also to help me blue tooth easier with out transferring the files to my device first.Please contact me
    Message Edited by dany_s on 10-14-2008 07:44 PM
    Hi Jad2012x
    What are you seeing when your in OPTIONS / MEDIA CARD?
    Also, check this link to a KB article regarding mass media mode...
    +++++++++++++++++++++++++++++++++++++++++++++++++
    If successful in helping you, please give me kudos in my post.
    Please mark the post that solved it for you!
    Thank you!
    Best Regards
    hmeister

  • Ipod used as storage device and CS3

    I have a few students who want to use their Ipods to store their projects onto to work on other computers around the school. I know the Ipod works as a sort of external hard drive but will it work with CS3 PP?
    Also, I have been trying to explain to a few of my students the concept of saving their work in CS3. Many fall under the impression that "save project" will simply give them the files they need, when instead it's just the shell of their project. Is there a way to actually quickly save ALL of your used files to another location or is a simple case of copy and paste?
    I'd like for them to be able to use any external on any computer and not have Adobe missing files they have to relocate each time they connect the external drive.
    Thanks a lot!

    Maybe I misunderstood your question, but if you are looking to save or transfer a project in CS3 to another computer you want to consider two things: File management, and Platform. For file management, instruct your students to reset the scratch disks to a project folder that contains all of their project files each time they start a new project. This way all the files that they use in their projects and want to transfer to another system are in one folder. From there it is a simple matter of cutting and pasting the project folder to where ever they like.
    Depending on the size of the iPod, they can use it as a storage device, they just need to think about the Platforms (Mac, PC, Linux) they are using. You cannot interchange CS3 project files from a Mac onto a PC. The same might be for the iPod. If it is formatted for a PC and their project is on a Mac (or vise versa) the iPod might not let you transfer the files. Or they may transfer, but will not be usable on their final editing system (platform). I have not tested that so I might not have it right there. But in theory...
    Hope that helps.

  • Statellite M100 won't recognise any USB storage devices or SD card

    I've been having problems with my Toshiba M100 Satellite series notebook not reading Sandisk SD card from my son's camera - it's a 2GB card and from what i've read online maybe that's the problem BUT the notebook is also not reading any of my USB 'stick' devices. When i insert the SD card or a USB 'stick' it asks me to instal driver software which is just stupid. I've tried connecting the camera via a usb cable too and it won't recognise the device and, again, asks for device driver software.
    I've looked on the toshiba website and have installed all updates that i thought might be appropriate, i'm also in the process of running Windows update (do this at least every 2nd week anyway so it shouldn't be a problem). I'm running Vista Home Edition (32bit). The USB ports have definately worked in the past, I really don't want to resort to running recovery discs if i don't have too as i don't want to lose all the stuff i have stored.
    The SD Card/USB issue seems to be a common one but i can't find a specific fix on this or any other tech site, any suggestions?
    Cheers

    In your case I would do two things.
    First: Check if a new BIOS is available. Look on the Toshiba website and make an update.
    Second: Reinstall the laptop with the recovery disks. I know that you will lose all data, but you can save it on DVDs or external HDD.

  • USB and Media Card Reader disabled after installing DM

    I installed the DM 4.3 from the CD tonight. Hooked up the BB and everything worked fine. Loaded some music onto the media card and downloaded some pictures. Then I unhooked to see if the music was on the Blackberry, when I hooed it back up, it wouldn't recognize. I tried a few times, then uninstalled the software, re-installed, still nothing, then un-installed and downloaded 4.7 and installed, still nothing, now my computer doesn't recognize ANY USB ports (web-cam, Media Center Remote) and none of the Media Card reader drives are visible in My Computer. When I insert the SD card from my camera, nothing. I uninstalled 4.7 and still nothing. Now I'm worried..
    Please tell me that I don't have to wipe the whole computer and start again.. Please!!
    neuralgroove

    About the SD and SDXC card slot
    Mac 101: Connect your camera or camcorder
    Which os are you using?  If Lion - OS X Lion: Use an SD card 
    If another os please research Apple's Knowledge Base for troubleshooting suggestions pertaining to your os.
    iPhoto '11: SD card
    "We're sorry, but the Safari browser version you are using does not support the community toolbar" I'm not sure if all of these problems are related.
    Post in the Safari community.
    Mac Book Pro (around 18 months old)
    If no other troubleshooting solutions are forthcoming and you have AppleCare, give them a call and get a case number.  Otherwise,
    take the computer to an Apple store or an AASP.  Whichever is more convenient for you to get a proper diagnoses of what is actually going on.

Maybe you are looking for

  • Who can look at my etrecheck results?

    Problem description: My whole system is very sluggish.  Spinning wheel shows a lot. EtreCheck version: 2.2 (132) Report generated 5/2/15, 1:14 PM Download EtreCheck from http://etresoft.com/etrecheck Click the [Click for support] links for help with

  • Too much power?

    Hi (first post ) I have just got a new battery, and now a "funny" error occor. When the battery runs dry of power, the computer shuts down, insted of going to the "standby mode" (don't know the word). When I charge the battery and the computer is tur

  • 11g Upgrade Best Practices

    Hi, We have a SAP ERP 6.0 EHP5 SPS6 with Oracle Database 10.2.0.2 running on AIX 5.3. There is a DR Standby Database available for the Production setup. We need to upgrade the DB to 11g R2. Please let me know if the DB can be upgraded with minimal or

  • 'HTTP Code 404  : Not Found' in SE80

    Hi, I have consumed WSDL using consumer proxy in SAP system. Now I am trying to test this proxy. But, getting error Error when calling SOAP Runtime functions: SRT: Unsupported xstream found: ("HTTP Code 404  : Not Found") I have maintained correct UR

  • Hi, I'm installing photoshop elements 12 download it by buying a wacom intuos pro tablet, I mailed t

    hi, I'm installing photoshop elements 12 download it by buying a wacom intuos pro tablet, I mailed the Serial number, but to submit me indicates that it is not correct it, please indicate that I do to install my email is <Removed by Moderator>