Storage not full, but Creative Cloud says it is full

My desk top Creative Cloud says I used all my storage, 20 GB. But then I emptied the archive completely - and it shows. The CC file is empty too. Yet this app carries on pretending I have no storage left and so it doesn't allow me to store anything. What to do? I find no FAQ relating to this problem.

Now, all of a sudden, I see a file named 'Pictures', but wen I click on Delete permanently, there is always an error .
[url=http://www.webpagescreenshot.info/img/527cdc71359a67-05714160][img]http://www.webpagescreenshot.info/i3/527cdc71359a67-05714160[/img][/url]
Taken with [url=http://www.webpagescreenshot.info]Webpage Screenshot[/url]

Similar Messages

  • I uninstalled Flash Builder 4.7 using the uninstall app.  I'd like to re-install the app, but Creative Cloud says it's up-to-date, even though it does not exist anymore on my computer.  How can I re-dowload it?

    I uninstalled Flash Builder 4.7 using the uninstall app.  I'd like to re-install the app, but Creative Cloud says it's up-to-date, even though it does not exist anymore on my computer.  How can I re-dowload it?

    CC desktop lists applications as "Up to Date" when not installed
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  • Installed then removed Acrobat but Creative Cloud says its still installed so I can't install it again.

    I've seen issues with precloud subs in CC but not with an app that was a CC download.
    Just like the subject says, "Installed then removed Acrobat but Creative Cloud says its still installed so I can't install it again."
    How do I get CC to recognize that acrobat isn't on my computer so I can download it again?
    thanks,
    Jason

    CC desktop lists applications as "Up to Date" when they are not
    -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
    -and added step https://forums.adobe.com/thread/1529654

  • No files in my CC Cloud, but creative cloud says 17 Gb used space

    No files in my CC Cloud, but creative cloud says 17 Gb used space
    Matthijs

    I have emailed you about resolving this issue.

  • My CC Cloud files directory is empty but Creative Cloud says 17GB used of 20GB

    My CC Cloud files directory is empty but Creative Cloud says 17GB used of 20GB
    How can i get my unused space back.
    Regards Matthijs

    Please check if some files are archived.
    > https://creative.adobe.com -> login
    > Select the Archive page option by selecting the trash can icon in the upper-right corner of the files page.
    > Select the files to delete permanently and click the Trash icon
    > In the confirmation dialog, click Permanently Delete.
    http://helpx.adobe.com/creative-cloud/help/sync-files.html#

  • Lightroom is not installed but Creative Cloud thinks it is!

    I have completely uninstalled the entire Creative Cloud set of products including Lightroom 4.3 and Lightroom 5 (both 64-bit).  The icons changed to generic icons, indicating that the application link was broken, due to the fact that the product was no longer installed.
    When I go to Adobe's CC website to try and download Lightroom 5 after signing in, my web browser asks which application I want to use to open the download link.  I choose the Creative Cloud application but nothing updates in CC Desktop.  I am on Windows 7 64-bit SP1.
    I do not know why Creative Cloud Desktop still thinks those apps are installed and does not give me the button to install it.  Instead it shows "up-to-date".
    Any help is greatly appreciated.
    P.S.  I also checked with the Adobe Cleaner Tool to make sure no CC apps were installed.

    Lehestro (and anyone else having this problem on a Mac), I had this same problem tonight and solved it. I got a new hard drive for my Mac Pro today and did a clean install of Mavericks on it. When I installed Adobe Creative Cloud for the first time, it thought I alfeady had Lightroom installed and "Up to date" for some reason even though I hadn't installed anything but the Creative Cloud Desktop. It's possibly because it detected the application on my old hard drive, which I had mounted to transfer files to the new drive.
    Anyway, I first tried installing the Lightroom trial application because I read that Cretive Cloud would update it to stop asking for a serial number. I installed the trial, then moved all of my relevant Lightroom settings over from the old hard drive to the new one so I could keep all my settings. I got most of these files from the various preferences files inside "~/Library/Preferences" (including all files and folders that start with "Adobe" as well as "com.Adobe" and "~/Library/Application Support/Adobe/Lightroom/". I believe that's where all the files I transferred were. And of course I copied my Lightroom catalog, backups, and previews files to my user folder as well (just do a Google search for "moving lightroom files to new computer" and you'll see what files to move). I used the same directory structure on my new hard drive so there would be minimal confusin when moving all my files over.
    While that did keep all of my settings quite nicely (and I mean everything, including camera calebration defaults that I had changed and things like that), it still asked me for a serial number.
    What eventually worked was simple. I dragged the "Adobe Photoshop Lightroom 5.app" icon out of my Applications folder and into the trash. I then logged out of Creative Cloud, shut down my computer, unmounted the old hard drive, rebooted, and logged back into CC. Once I did that, Lightroom wasn't listed in my installed apps anymore, and became available as a new download. I downloaded and installed it from CC, and voila! Now it launches without asking for a serial number, and it still kept all my settings that I dragged over from the old hard drive. The only thing I had to do was go to the Plugins Manager and re-install my Picasa and SmugMug plugins. When I did that, it still even still retained their settings and had all the images in the galleries I had built on and published via my old system.

  • Need to reinstall Premiere Pro CC but Creative Cloud says it's Up to Date

    I downloaded Premiere Pro CC for a trial.  I uninstalled it thinking CS6 would work better, but then discovered CC is better for the files I'm using.  I want to reinstall, but my Creative Cloud menu said Premiere Pro CC is Up to Date, so it won't let me.  Another forum said to Uninstall, but I've already done that (cannot find a Premiere Pro CC folder or Uninstall file.)  Please advise!  Thank you!

    Brooklynharvest please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Premiere Pro.

  • Adobe creative cloud say i'm not connected to the internet, but I am

    adobe creative cloud says i'm not connected to the internet, but I am

    If you statee more aout your set up about your relation to the Cloud a l9ittle of the history something to go on right now tht is believe it or not ptretty vague.
    i do not relly particfipate in the forum but I doubt that the other users will have an easytime helping you without more informtion.
    Offhand I wouuld say it was a permissions issue fwiw.

  • Creative Cloud says that lightroom 5 is installed but it is not on my computer, but I wish to

    Adobe Creative Cloud says that lightroom 5 is installed but it is not on my computer, but I wish to use it. How can I install it??

    I wouldn't think changing your password would have an impact but signing out of the Creative Cloud app and back in again might be something else to test. You might also try installing the trial version of Lightroom 5 and see if it appears in the list in the Creative Cloud app afterwards.
    https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom

  • I have downloaded creative cloud but I do not have the creative cloud icon on my computer?

    I have a membership to Adobe and have access to all the CC programs through the Icon "Adobe Application Manager". But I do not have a Creative Cloud icon in my applications? I also cannot sync fonts from Typekit as it says "Desktop font sync is not available on this operating system or device". When I click on the "learn more" it says the program only runs on "OS X 10.7 and higher", even though my computer is up to date. I can access all my creative cloud programs,  Photoshop / Illustrator / Indesign etc... Which confuses me as to why it is saying I cannot sync fonts as Typekit/Creative Cloud will not operate on any systerm lower then OS X 10.7..
    Ahg, confused. Help!

    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -Similar in Windows https://forums.adobe.com/message/5853430

  • Creative Cloud says I have cs6 but I don't

    Creative Cloud says that I already have cs6 downloaded and installed but I don't. I tried to download cs6 but all it did was redirect me to the app page and nothing else. What is happening?

    HI Moonroll,
    Welcome to Adobe Community.
    Can you please confirm if you are on a mac or windows ?If you are on a mac , please navigate to Utilities and Adobe Installers .Within Adobe Installers , you will find the list of Adobe uninstallers. Please uninstall the product using those uninstallers and then Re-Install the Adobe Creative Cloud .
    If you are on  a windows,please navigate to Control Panel >Programs and Features and see if you have any Adobe CS6 product listed there for you or not . if yes please remove the product from ther e.
    Regards,
    karitkay sharma

  • I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload

    I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload it.  the Manager says the app is up-to-date. Can any one help me on this? How can I re download the files or re install I cloud again?

    Run CC Cleaner and try again
    CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
      http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • I installed the new version of LIghtroom (2015) from Creative Cloud.  Creative Cloud says I successfully installed the new version.  However, the shortcut icon that was installed does not start the new version.  I've also gone to the properties link itsel

    I installed the new version of LIghtroom (2015) from Creative Cloud.  Creative Cloud says I successfully installed the new version.  However, the shortcut icon that was installed does not start the new version.  I've also gone to the properties link itself but, no success in starting.  How do I launch the new version?

    Thank you, toinimj59.  I did this part and the installation completed (apparently it didn't earlier--included an acceptance of the standard terms and conditions...
    Solution 1: Sign out from Creative Cloud desktop app and sign back in
    Sign out from, and back in to, the Creative Cloud desktop app. Click here for instructions
    Launch Lightroom.

  • Creative cloud says there are updates but no products are listed when I open it up.

    Creative cloud says there are updates but no products are listed when I open it up. Icon is greyed in task bar.
    I have Adobe Creative Suite Production Premium.

    Duplicate message deleted... this is an open forum, not Adobe support, so more than one message about the same problem is only going to confuse things
    Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Creative cloud says my apps are up to date & they are not! I might not be the only one!

    Ok, as always there is something not working with my creative cloud..
    Creative cloud says my apps are up to date when in fact I know they arent. Everytime I contact adobe support they either say they cant help me or make me go through the same steps over and over again until they also tell me they cant do anything..
    I would recommend more people to check if you really have the latest update for your software.
    For example Im currently on Premiere CC 7.1.0 when the newest version out is 7.2.1. I cant update them manually either.
    Im on windows 8.1 maybe more of you have the same problem without knowing it..

    Sign out from creative cloud desktop application and sign in back.

Maybe you are looking for

  • Mini Displayport to VGA and flicker in 1600x1200

    Hi all I've got an old PC laptop that I used with my CRT monitor until I bought the unibody MBP and the adapter. The joke : 1600x1200 is only available at 60Hz which is horrible for the eyes... whereas my 6 year old laptop can do 75Hz at 1600x1200 on

  • Photoshop CC Video Rendering

    Hi, does the Adobe media Encoder uses CUDA for video rendering? Problem is, when i render video in PS CC, it takes up to 20-30 minutes for a 30sec. clip, only work done was camera Raw filter. CPU ia at 88%, GPU 0% due rendering.

  • Apple TV error message HDMI doesn't support HDCP

    Apple TV error message HDMI doesn't support HDCP

  • I lost the audio on my video clips

    my video clips are no longer being recognized within my imovie

  • Photoblending in Elements 8

    I'm using Photoshop elements 8. I'm interested in blending photos using adjustment layers. I follow all the steps (I learned from tutorials on blending) but I can't get any where. I feel that I am missing a step somewhere because I understand that El