Storage Problem on my MacBook Pro 2011
I've deleted and/or backed up pictures and movies and have gone from only 8 GB up to 60 GB of storage left. Under "About this Mac" 97 GB is Photos & 157 GB is "Other." In Finder my iPhoto Library is 218 GB. What explains this discrepancy? Somewhere there is 121 GB of iPhoto that I can't get to to delete. Are there "shadows" of photos? Where are they hiding? I have deleted Downloads and emptied both iPhoto Trash and the Trash in Finder. I have nothing else on my computer: no games, no books, no videos, few apps (all of which are under 1 GB, for 4.56 GB total), one iMovie (1.56 GB in iMovie but 368 MB in Storage...and why that discrepancy?), and negligible music (37 MB).
Bottom line, I guess: How do I delete "Other"?
I believe that means that it cannot find the boot volume, which in turn probably means your hard drive has failed.
Similar Messages
-
I am having problems with my macbook pro 2011 version. First of my display will not go to sleep, it will stay on screensaver. I told the sreen to go to sleep in 5 mins and i set hot corners to sleep display. When i go to the corner to make the screen go off, it wont. the sleep light on the front of the macbook pro will turn on idicating that its in screen sleep mode and the keyboard lights turn off but the screen wont. The second problem is that when i close the lid to my mackbook pro and it goes to sleep. Then when you open it and it comes out of sleep, you will be using it for 5 secs and then it goes back to sleep and then move the mouse and it comes back on.
Try resetting your SMC.
-
Display issue - My macbook pro 2011 detects my display but does not display an image
Hi, I am having a problem connecting my MacBook Pro (2011) to my HP 2511x display. I used the display all morning with my mbp connected and closed. When I came back, after the computer went to sleep, I cannot get any image on the display. The computer detects the display but no image appears.
I have tried-
Installing the latest firmware and software updates
restarting both the computer and monitor
trying all of the possible display arrangements and settings for resolution and refresh rates
Also I am connected using a minidisplay to DVI adaptor in the thunderbolt port.
Any and all suggestions appreciated.
thanks.Hello Aminetti,
It sounds like your computer goes to sleep, and will not wake up, so you must manually restart your computer. I recommend the troubleshooting in the following article:
OS X: When your Mac doesn't sleep or wake
http://support.apple.com/kb/TS5357
Reset SMC
Reset NVRAM/PRAM
Test with external devices disconnected
Try Safe Mode
Try another user account
Thank you for using Apple Support Communities.
All the best,
Sterling -
Problem description:
Slow macbook pro
EtreCheck version: 2.1.2 (105)
Report generated December 12, 2014 at 9:28:15 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
[not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Parallels: Path: /Library/StartupItems/Parallels
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist [Details]
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-weekly.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.spindump.plist [Details]
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist [Details]
[failed] org.cups.cupsd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[running] com.wacom.pentablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AdobePDFViewer: Version: 8.1.0 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Unity Player: Version: UnityPlayer version 1.6.2 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Logitech Control Center [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 59
Oldest backup: 2014-03-12 12:51:24 +0000
Last backup: 2014-12-05 16:47:01 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
3% hidd
0% Fitbit Connect Menubar Helper
0% WindowServer
0% fontd
0% syslogd
Top Processes by Memory: ℹ️
206 MB iPhoto
172 MB Mail
64 MB Safari
60 MB mds
52 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
49 MB Free RAM
832 MB Active RAM
796 MB Inactive RAM
1.41 GB Wired RAM
45.93 GB Page-ins
1.06 GB Page-outs
Diagnostics Information: ℹ️Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
This concerns me:
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply. -
Is anyone having a problem connecting 400 firewire thru an adapter for the 800 firewire port on a Macbook Pro 2011? It does a kernel panic every time I connect it. Is there a "proper way" to connect it? Just in case it makes a difference I am trying to hook up an Avid Mbox Pro for Pro tools.
What is the part number and model of Firewire adapter?
I have used them in the past without any problems whatsoever.
Allan -
Il macbook pro 2011 sta creando grossi problemi a molte persone la scheda logica non funziona
il macbook pro 2011 sta creando grossi problemi a molte persone la scheda logica non funziona
mi chiedo se la apple farà qualcosa per dimostrarci che è un marchio su cui si può ancora contare
Spero che ci diano una risposta al più presto
o mi trovo a dover comprare un nuovo portatile adesso non so se ricomprare Mac o passare ad un
Pc che costa sicuramente meno e dal momento che faccio l'insegnante di grafica se la Apple al più
presto non ci darà una soluzione sicuramente farò una pubblicità negativa al marchioil macbook pro 2011 sta creando grossi problemi a molte persone la scheda logica non funziona
mi chiedo se la apple farà qualcosa per dimostrarci che è un marchio su cui si può ancora contare
Spero che ci diano una risposta al più presto
o mi trovo a dover comprare un nuovo portatile adesso non so se ricomprare Mac o passare ad un
Pc che costa sicuramente meno e dal momento che faccio l'insegnante di grafica se la Apple al più
presto non ci darà una soluzione sicuramente farò una pubblicità negativa al marchio -
Problemi scheda grafica macbook pro fine 2011
Spett.le servizio Apple,
uso apple computer da 20 anni e mai mi era successa una cosa come quella capitatami oggi. Delusione immensa!!!
Riassumiamo: Nel Dicembre del 2011 acquisto online da Apple un bellissimo Macbook Pro 15" pagato più di 2.200 euro. A gennaio del 2013, dato che non funzionava il lettore schede SD integrato nella scheda madre e nonostante mi fosse scaduta la garanzia da qualche giorno (nel senso letterale), mi viene sostituita la scheda madre difettosa. Servizio eccellente all'altezza della politica apple.
Da quando ho aggiornato ad Yosemite sono sorti conflitti con la scheda grafica discreta (quella che dovrebbe essere migliore), ho mandato le varie segnalazioni automatiche ad apple che mai mi ha ricontattato.
Come segnalato nei vari forum ho scaricato l'eccellente software consigliato, che da la possibilità di bloccare l'uso della scheda grafica difettosa.
Controllando su internet ho visto che ci sono centinaia di persone nella mia stessa situazione con computer della stessa annata del mio.
Dato che i problemi di stabilità del computer stavano aumentando (crasch, mancati avvii, insuccessi di uscita dallo stato di stop, sfarfallamenti dello schermo etc)
ieri 22 Gennaio 2015 decido di chiamare il servizio apple.
Come al solito il servizio dei ragazzi del call center è eccezionale: cortesia squisita, professionalità ai massimi livelli. Dopo aver fatto tutte le prove online e sempre online aver resettato il disco e reinstallato il sistema operativo, abbiamo convenuto che il problema fosse effettivamente hardware.
La scheda madre sostituita è risultata nuovamente da sostituire!
Il ragazzo mi ha indicato il centro assistenza della mia città e mi ha detto che dovevo farmi certificare il problema da loro.
Stamane 23 Gennaio mi sono recato al centro Apple e, sempre con la proverbiale gentilezza hanno fatto il test Apple Diagnostic collegati con Apple, e certificato che il problema fosse hardware.
Ho richiamato il servizio apple telefonico e dato il mio numero di pratica (735505095), mi è stato passato un responsabile di secondo livello che mi ha detto che non avevo diritto alla sostituzione.
Non era interessato a capire l'avvenuto, era solo interessato a negarmi la pratica.
La cosa più assurda è stata quando mi ha detto che non poteva sostituirlo perché non aveva i dati del centro Apple di assistenza che lo certificassero e quando gli ho fatto notare che si sbagliava non ha assolutamente approfondito l'argomento.
Che vergogna! Stava solamente cercando giustificazioni, anche fasulle, per negami la sostituzione.
Posseggo attualmente 1 iMac 27, 1 iMac 21, 2 ipad, 1 iphone 6, 1 Macbook air, 1 macbook pro (quello inquisito), 1 time capsule e vari airport express.
Uso Apple da quando esistevano i Plus (lavoro in un giornale locale), lo uso/usavo all'università. In Apple ho investito più 100.000 euro
Nell'arco di questi 20 anni sono sempre stato un "evangelista" Mac. Ho sempre osteggiato l'acquisto dei windows, perché non avevano questa qualità del servizio di customer satisfaction.
Ora diciamo la verità: Apple conosce benissimo il problema delle schede grafiche difettose e non si vuole prendere, per la prima volta da quando sono cliente, le proprie responsabilità.
Investe Miliardi in pubblicità, ma la qualità della componentistica sta peggiorando e peggio ancora, non vuole riparare i computer difettosi; cosa che gli costerebbe proporzionalmente una sciocchezza rispetto al danno d'immagine.
Io spero solo di aver trovato il responsabile di secondo livello sbagliato all'altro capo del telefono, perché bastava aprisse "un'altra eccezione" visto che anche la seconda scheda montata era risultata difettosa, ma lui ha negato.
Caro Paolo, se il computer fosse stato il tuo son convinto che lo avresti sostituito! Mi hai fatto capire e mi hai detto, che ero solo un numero. BRAVO!!!
Scusate lo sfogo e credetemi, non è solamente per i 650 euro che dovrò spendere dopo soli tre anni.
Sergio
PS: Sapete che al contrario delle altre volte non mi è arrivata la mail per valutare il servizio ? Quante gliene avrei scritto...Caro Sergio,
ti capisco benissimo, purtroppo anch'io come te sono stato "gabbato" dalla Apple Inc. Ecco di seguito la mia triste esperienza....
Mi chiamo Ferdinando Flores, sono un architetto siciliano e da otto anni vivo e lavoro a Rimini.
Nel marzo 2012 ho deciso, per ragioni professionali, di fare un investimento: acquistare un Mac, il mio primo Mac. Sapevo che avrei dovuto affrontare una spesa pari al doppio di quella per l'acquisto di un portatile windows ma immaginavo che il gioco valesse la candela. Se il mio precedente portatile Acer acqistato nel lontano 2002 era ancora operativo, figurarsi quanto mi sarebbe durato il nuovo Mac che volevo acquistare! Così mi butto: compro un bel MacBook Pro da 15" (fine 2011) e visto che volevo lavorarci decido di portare la ram da 4 a 8 gb.
I mesi passano e il mio portatile Mac va bene, non c'é che dire. Sino a qualche mese fa....
Quando a ottobre esce il nuovo sistema operativo Yosemite, valuto la possibilità di installarlo. Così verifico che sulla mia macchina possa girare bene visitando il sito Apple. Tutto ok, si può installare. E così faccio.Yosemite sembra andare benissimo, anche perché rispetto al precedente sistema operativo adesso la mia macchina si accende e si spegne molto più velocemente. C'è però qualcosa che non mi convince: quando navigo su internet (utilizzando Firefox, ma anche con safari) ogni tanto le finestre diventano bianche, appaiono strani simboli: é come se le finestre si congelassero per un istante per poi tornare tutto normale. All'inizio non ci faccio caso ma poi mi accorgo che la cosa capita anche con le finestre del finder, soprattutto quando passo da un desktop all'altro.
Il 17 gennaio scorso, mentre stavo navigando su internet, accade l'imprevedibile: la finestra di Firefox diventa bianca, lo schermo inizia ad accendersi e spegnersi, compagliono delle strisce verticali nere e grigie e.... puff: il mio MacBook si spegne!! Si spegne! Provo a riaccenderlo ma niente. Lo schermo rimane bianco. Avevo installato bootcamp, allora avvio il MacBook in Windows e parte. Penso dunque che c'è di sicuro un problema ma che non riguarda certo la scheda video. Dopo alcune ore di tentativi riesco a far partire finalmente il macbook, subito backup di time machine e provo a fare i soliti procedimenti di verifica: disco e permessi. Tutto sembra essere a posto. Spengo il computer fiducioso e pranzo. Dopo un paio d'ore riaccendo il computer, si avvia ma appena apro il finder di nuovo problemi: il MacBook si spegne. Provo a riavviare ma lo schermo, dopo l'apparizione della mela, rimane bianco. Provo a farlo partire in Windows ma stavolta niente! Disperato vado all'Apple store di Rimini e qui riesco a far vedere la mia macchina ad un Genius (gentilissimo, per carità). Dopo vari test mi chiede se può provare a formattare l'hard disk, eliminando la partizione bootcamp. Gli do l'ok e mi chiede di tornare da lui dopo un'ora. Così faccio ma al rientro la dura realtà: mi porta il MacBook sul cui schermo c'é una bella videata con strisce blu verticali. Diagnosi -ahimè-conosciuta: scheda video kaput e necessaria sostituzione scheda logica, vale a dire 400,00 € +Iva! E sono passati solo 34 mesi dal mio bel investimento. Un mio amico, chiamato il giorno stesso, mi dice che é un problema noto dei MacBook Pro del 2011 e allora lo accenno anche allo store ma loro, ovviamente dicono che non é così.
Tornato a casa do' un'occhiata su internet e invece mi rendo conto che ci sono un sacco di persone che hanno il nostro identico problema. Per un attimo avevo anche valutato la possibilità di affrontare la spesa ma appena ho saputo che la garanzia é di soli 90 gg (!!!!!) ho desistito. Adesso mi ritrovo con un bel fermacarte da 1749,00 € e un'arrabbiatura incredibile!
Sono deluso: tre anni fa, quando avevo acquistato il MacBook Pro, ero davvero entusiasta. Anch'io come te ero diventato un evangelista, come dici tu, del Mac, anzi un TALEBANO. E poi.... Apple non riconosce il fatto che le centinaia di macchine che in giro per il mondo si sono letteralmente fuse non è un problema di fabbrica?? E' ridicolo....
"Investe Miliardi in pubblicità, ma la qualità della componentistica sta peggiorando e peggio ancora, non vuole riparare i computer difettosi; cosa che gli costerebbe proporzionalmente una sciocchezza rispetto al danno d'immagine." Quoto alla grande!!
Apple... VERGOGNA!
Ferdinando Savio Flores -
MacBook Pro 2011: Problems with logging in
When my MacBook is starting and I am trying to login to my account, there's only the aurora background without the dock or anything else. I can move the mouse and it seems that I am already logged in but I can't see my harddrive, dock or even the menubar. The only way to turn it off is to push the on/off button once but I could also restart it or log out. This seems to be normal. I don't need any force quits. I only don't see my harddrive, programs, dock basically everything exept my mouse and the default aurora background.
I rebooted from the system DVD and now it works but I'm afraid of getting this issue again in the future.
If there's anybody out who has the sam issue and solved it, please tell me!
I am using a MacBook Pro 2011
Quadcore i7 2,3 GHz
750 GB Harddrive
8 GB RAM
Thanks in advance everybody!As always maintain a backup or two of your data on a external powered drive(s)
Some do one TimeMachine and one "hold option" Bootable clone using something like Carbon Copy Cloner or Superdupers.
The OS and programs can be replaced, but the user data is unique and valuable media, can't be.
Drives are cheap, only $120 or so per 1TB. No reason not to backup data. -
My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 250
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Stickies Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
npsf_cef: Version: sf 3.3.1.1 [Click for support]
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
DivX HiQ
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
MacFUSE [Click for support]
Perian [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.86 GB
Total number of backups: 60
Oldest backup: 2012-07-15 01:16:54 +0000
Last backup: 2015-03-29 19:28:06 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
97% rapportd
3% WindowServer
1% mds
0% fseventsd
0% distnoted
Top Processes by Memory: ℹ️
155 MB Safari
120 MB Finder
86 MB rapportd
86 MB WindowServer
69 MB mds_stores
Virtual Memory Information: ℹ️
12.56 GB Free RAM
2.53 GB Active RAM
428 MB Inactive RAM
1.66 GB Wired RAM
1.04 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 31, 2015, 06:00:15 PM Self test - passed
Mar 31, 2015, 01:13:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
Mar 31, 2015, 01:05:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
Mar 31, 2015, 12:24:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
Mar 30, 2015, 05:45:38 PM /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
Mar 30, 2015, 01:52:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
Mar 29, 2015, 05:55:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
Mar 29, 2015, 01:06:38 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
Mar 29, 2015, 01:02:47 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hangOpen Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% coreaudiod
5% CarboniteDaemon
4% iMovie
3% JustCloud
3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
-
I've installed windows 7 with the help of bootcamp on my macbook pro 2011.
Please help me how to install mac drivers for windows7 64 bit???You either download drivers from within Boot Camp Assistant and save to USB FAT disk, or you insert and use 10.6.x OS X DVD when in Windows and install and run the SETUP from there.
General Help:
Boot Camp 4.0, OS X Lion: Frequently asked question
http://support.apple.com/kb/HT4818
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
create a Windows support software (drivers) CD or USB storage media
http://support.apple.com/kb/HT4407
Installation Guide Instructions for all features and settings.
Boot Camp 4.0 FAQ Get answers to commonly asked Boot Camp questions.
Windows 7 FAQ Answers to commonly asked Windows 7 questions.
- support articles and tips, how to.
http://www.apple.com/support/bootcamp/
Macs that work with 64-bit editions of Microsoft Windows Vista and Windows 7
http://support.apple.com/kb/HT1846
Step 4: Install the Boot Camp Drivers for Windows
After installing Windows, install Mac-specific drivers and other software for Windows using your Mac OS X installation disc. The Mac OS X disc installs drivers to support Mac components, including AirPort,built-in iSight camera, the Apple Remote, the trackpad on a portable Mac, and thefunction keys on an Apple keyboard.
The Mac OS X disc also installs the Boot Camp control panel for Windows and theApple Boot Camp system tray item.
To install the Boot Camp drivers:
1 Eject the Windows installation disc.
2 Insert the Mac OS X disc. If the installer doesn’t start automatically, browse the disc using Windows Explorerand double-click the setup.exe file in the Boot Camp directory.
3 Follow the onscreen instructions.
If a message appears that says the software you’re installing has not passed Windows Logo testing, click Continue Anyway.
Windows that appear only briefly during the installation don’t require your input.
If nothing appears to be happening, there may be a hidden window that you mustrespond to. Check the taskbar and look behind open windows.
Important: Do not click the Cancel button in any of the installer dialogs.
4 After your computer restarts, follow the instructions in the Found New Hardware Wizard to update your software drivers (Windows XP only).
5 Follow the instructions for any other wizards that appear.
6 Check for updated Boot Camp drivers by using Apple Software Update or going to www.apple.com/support/bootcamp.
If You Have Problems Installing the Device Drivers
If it appears that the Boot Camp drivers weren’t successfully installed, try repairing them.
To repair Boot Camp drivers:
1 Start up your computer in Windows.
2 Insert your Mac OS X installation disc.
3 If the installer doesn’t start automatically, browse the disc using Windows Explorerand double-click the setup.exe file in the Boot Camp directory.
4 Click Repair and follow the onscreen instructions.
If a message appears that says the software you’re installing has not passed Windows Logo testing, click Continue Anyway.
If you need to reinstall specific drivers, you can install one driver at a time. For example,if your built-in iSight camera isn’t working, you can reinstall just the iSight driver.
Individual drivers are in the Drivers folder on the Mac OS X installation disc. -
Help!
i had a problem with my macbook pro: on tuesday 16th (agoust, 2011) I went to a friend's house and show her some document i had in my computer, then i turned off my mac and it asked me: "there are some actualizations available, do you want to update before turn off?" i clicked on yes, waited for update and then the macbook turned off. When I got back home, I tried to turn it on again.... but nothing: it didn't sound baaaammmmm as allways, it didn't reacted. I tried again, but useless.
The next day i went to one of these "authorized management centers", but they coudn't say anything or do anything about it. First they told me the problem was the battery, then the hard disk, then the video card... but don't. I left my mac there by two weeks, hoping they could help me, but they didn't. So I picked it up and go to other place.
The rare thing is that i have just two years with my mac, and i didn't do anything stupid on it (didn't fall, get wet, microwave, hot, shocked, hit or anything) It just stopped working. Two times it turned on. But if not, it's the same story:
When i pushed the button to turn on, sounds like baaaaaammmm, but then again, and again, and again, and the screen doesn't get blue or anything, it appears a foder with a "?" and then the computer turns off...
Im wondering if this is a problem on this computers, because some of my friends told me things much like that that happened with their macbooks.
What's going on??? why this is happening?? cn you help me?This article may help: A flashing question mark appears when you start your Mac.
-
So a few weeks ago my MacBook Pro 2011 started having charging problems. I would use it normally. Then plug it in to charge anywhere between 5-20 percent like I've been doing for the past year that I've had it (since August 2011). Anyway, what happens now is that it charges but extremely slowly - at least 4 hours to fully charge as opposed to the 1 1/2 to 2 hours that it used to take. Also, it seems to be draining a lot quicker than it used to while only browsing the internet. Furthermore, while charging, the battery meter goes from the percent its charged to to "not charging" back and forth. What's going on? Is there a problem with my battery, my computer, or the magsafe charger? [please refer to the pictures below to get a better understanding of my problem - these pictures were taken over a 2 hour time period - a time period that usually is enough to charge my computer] - if you'll notice, in the first two pictures, the percent barely went up by 10 in a half hour period:
Here are my Mac power stats:
Battery Information:
Model Information:
Serial Number:-----------
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 406
Hardware Revision: 2
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 6156
Fully Charged: Yes
Charging: No
Full Charge Capacity (mAh): 6393
Health Information:
Cycle Count: 343
Condition: Normal
Battery Installed: Yes
Amperage (mA): -1607
Voltage (mV): 12182
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 25
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 20
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Standby Delay: 4200
Standby Enabled: 0
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: No
Charging: No
Does anyone have any idea what the problem may be?
Thank you,
macstrtry doing a SMC RESET and see if that sorts it out for you.
if doesn't work - better take it to Apple and have them look at it before something else goes wrong...
good luck - hope you get it sorted out.. -
Macbook Pro 2011 running very slowly after upgrading to Mavericks
I am in deep trouble with my wife so any help would be gratefully accepted.
Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
Any ideas on what can I can do to improve things and apease my unhappy wife would be much appreciated.
I have attached the Etrecheck output FYI
Thanks
Andrew
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
Launch Agents:
User Launch Agents:
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Dropbox
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
Silverlight: Version: 4.0.50401.0 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SuperDuper!: Version: 2.7.1 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
7% Safari
6% Dropbox
5% WindowServer
3% hidd
2% com.apple.WebKit.Networking
Top Processes by Memory:
119 MB com.apple.IconServicesAgent
106 MB Safari
94 MB Finder
94 MB Dropbox
94 MB Mail
Virtual Memory Information:
1.26 GB Free RAM
1.44 GB Active RAM
311 MB Inactive RAM
1014 MB Wired RAM
251 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Pro 2011 won't turn on (RAM issue?)
(Macbook pro 2011) I had water damage so I sent in to apple for a complete makeover and they pretty much replaced everything. The laptop seemed to be working fine but the issue is that when I put my laptop to sleep / turn off it won't turn back on. I haven't had the time to take my laptop back to the apple store due to projects / travelling. I've found that there is one quick fix, manually resetting the ram by taking the RAM chips out for a second then re-inserting them. The other way is to hold Command+Option+P+R 3 times before reboot and that'll work temporarily for a day maybe. I plan on taking it to the apple store in a day or so if the problem doesn't resolve itself. Do you guys have any suggestions?
Thanks,Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
Maybe you are looking for
-
Sliding Answer (for calls) Stop (for alarms) inter...
Product: 5800 XM with firmware version 40.0.005 Problem description: In version 40, when receiving a call the old answer button was replaced by a sliding button. The same goes for the alarm. The old stop button was replaced with a new sliding stop b
-
After uploading OSX Mavericks problem
I've had lots of problems with this new system but this one grates. Before the change I used to put the computer to sleep and wake it when I wanted. No problem, easy and managable. Now I do the same and when I return often there is no response just
-
I need to be able to take the XML portion of a SOAP message and send it to another a program as a text String. So basically take the SOAPBody, extract the SOAPElements and then write the contents to and output stream... Can anyone tell me how to do t
-
Is there a way to delete certain messages that have already been deleted?
I have some deleted messages that I want permanently deleted. Is there a way to delete individual messages permanently?
-
Videos from Canon 5D Mark II Choppy
Yes, I see that another user asked a similar question today--but my circumstances are different. The HD videos from my Canon 5D M2 come out choppy on my Dual 2.3 GHz PowerPC G5 Tower, 6 gigs of RAM, using system 10.5.8 and Quicktime 7.6.6 (1632). Vid