Storage Problem on my MacBook Pro 2011

I've deleted and/or backed up pictures and movies and have gone from only 8 GB up to 60 GB of storage left.  Under "About this Mac" 97 GB is Photos & 157 GB is "Other." In Finder my iPhoto Library is 218 GB.  What explains this discrepancy?  Somewhere there is 121 GB of iPhoto that I can't get to to delete.  Are there "shadows" of photos?  Where are they hiding?  I have deleted Downloads and emptied both iPhoto Trash and the Trash in Finder.  I have nothing else on my computer: no games, no books, no videos, few apps (all of which are under 1 GB, for 4.56 GB total), one iMovie (1.56 GB in iMovie but 368 MB in Storage...and why that discrepancy?), and negligible music (37 MB).
Bottom line, I guess: How do I delete "Other"? 

I believe that means that it cannot find the boot volume, which in turn probably means your hard drive has failed.

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  • My macbook pro is running slowly. How do I speed it up?  Problem description: Slow macbook pro  EtreCheck version: 2.1.2 (105) Report generated December 12, 2014 at 9:28:15 AM EST  Hardware Information: ️      MacBook Pro (13-inch, Late 2011) (Verified)

    Problem description:
    Slow macbook pro
    EtreCheck version: 2.1.2 (105)
    Report generated December 12, 2014 at 9:28:15 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
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      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
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      HP IO: Path: /Library/StartupItems/HP IO
      Parallels: Path: /Library/StartupItems/Parallels
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      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
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      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
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  • Il macbook pro 2011 sta creando grossi problemi a molte persone la scheda logica non funziona

    il macbook pro 2011 sta creando grossi problemi a molte persone la scheda logica non funziona
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    il macbook pro 2011 sta creando grossi problemi a molte persone la scheda logica non funziona
    mi chiedo se la apple farà qualcosa per dimostrarci che è un marchio su cui si può ancora contare
    Spero che ci diano una risposta al più presto
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    Pc che costa sicuramente meno e dal momento che faccio l'insegnante di grafica se la Apple al più
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  • Problemi scheda grafica macbook pro fine 2011

    Spett.le servizio Apple,
    uso apple computer da 20 anni e mai mi era successa una cosa come quella capitatami oggi. Delusione immensa!!!
    Riassumiamo: Nel Dicembre del 2011 acquisto online da Apple un bellissimo Macbook Pro 15" pagato più di 2.200 euro. A gennaio del 2013, dato che non funzionava il lettore schede SD integrato nella scheda madre e nonostante mi fosse scaduta la garanzia da qualche giorno (nel senso letterale), mi viene sostituita la scheda madre difettosa. Servizio eccellente all'altezza della politica apple.
    Da quando ho aggiornato ad Yosemite sono sorti conflitti con la scheda grafica discreta (quella che dovrebbe essere migliore), ho mandato le varie segnalazioni automatiche ad apple che mai mi ha ricontattato.
    Come segnalato nei vari forum ho scaricato l'eccellente software consigliato, che da la possibilità di bloccare l'uso della scheda grafica difettosa.
    Controllando su internet ho visto che ci sono centinaia di persone nella mia stessa situazione con computer della stessa annata del mio.
    Dato che i problemi di stabilità del computer stavano aumentando (crasch, mancati avvii, insuccessi di uscita dallo stato di stop, sfarfallamenti dello schermo etc)
    ieri 22 Gennaio 2015 decido di chiamare il servizio apple.
    Come al solito il servizio dei ragazzi del call center è eccezionale: cortesia squisita, professionalità ai massimi livelli. Dopo aver fatto tutte le prove online e sempre online aver resettato il disco e reinstallato il sistema operativo, abbiamo convenuto che il problema fosse effettivamente hardware.
    La scheda madre sostituita è risultata nuovamente da sostituire!
    Il ragazzo mi ha indicato il centro assistenza della mia città e mi ha detto che dovevo farmi certificare il problema da loro.
    Stamane 23 Gennaio mi sono recato al centro Apple e, sempre con la proverbiale gentilezza hanno fatto il test Apple Diagnostic collegati con Apple, e certificato che il problema fosse hardware.
    Ho richiamato il servizio apple telefonico e dato il mio numero di pratica (735505095),  mi è stato passato un responsabile di secondo livello che mi ha detto che non avevo diritto alla sostituzione.
    Non era interessato a capire l'avvenuto, era solo interessato a negarmi la pratica.
    La cosa più assurda è stata quando mi ha detto che non poteva sostituirlo perché non aveva i dati del centro Apple di assistenza che lo certificassero e quando gli ho fatto notare che si sbagliava non ha assolutamente approfondito l'argomento.
    Che vergogna! Stava solamente cercando giustificazioni, anche fasulle, per negami la sostituzione.
    Posseggo attualmente 1 iMac 27, 1 iMac 21, 2 ipad, 1 iphone 6, 1 Macbook air, 1 macbook pro (quello inquisito), 1 time capsule e vari airport express.
    Uso Apple da quando esistevano i Plus  (lavoro in un giornale locale), lo uso/usavo all'università. In Apple ho investito  più 100.000 euro
    Nell'arco di questi 20 anni sono sempre stato un "evangelista" Mac. Ho sempre osteggiato l'acquisto dei windows, perché non avevano questa qualità del servizio di customer satisfaction.
    Ora diciamo la verità: Apple conosce benissimo il problema delle schede grafiche difettose e non si vuole prendere, per la prima volta da quando sono cliente, le proprie responsabilità.
    Investe Miliardi in pubblicità, ma la qualità della componentistica sta peggiorando e peggio ancora, non vuole riparare i computer difettosi; cosa che gli costerebbe proporzionalmente una sciocchezza rispetto al danno d'immagine.
    Io spero solo di aver trovato il responsabile di secondo livello sbagliato all'altro capo del telefono, perché bastava aprisse "un'altra eccezione" visto che anche la seconda scheda montata era risultata difettosa, ma lui ha negato.
    Caro Paolo, se il computer fosse stato il tuo son convinto che lo avresti sostituito! Mi hai fatto capire e mi hai detto, che ero solo un numero. BRAVO!!!
    Scusate lo sfogo e credetemi, non è solamente per i 650 euro che dovrò spendere dopo soli tre anni.
    Sergio
    PS: Sapete che al contrario delle altre volte non mi è arrivata la mail per valutare il servizio ? Quante gliene avrei scritto...

    Caro Sergio,
    ti capisco benissimo, purtroppo anch'io come te sono stato "gabbato" dalla Apple Inc. Ecco di seguito la mia triste esperienza....
    Mi chiamo Ferdinando Flores, sono un architetto siciliano e da otto anni vivo e lavoro a Rimini.
    Nel marzo 2012 ho deciso, per ragioni professionali, di fare un investimento: acquistare un Mac, il mio primo Mac. Sapevo che avrei dovuto affrontare una spesa pari al doppio di quella per l'acquisto di un portatile windows ma immaginavo che il gioco valesse la candela. Se il mio precedente portatile Acer acqistato nel lontano 2002 era ancora operativo, figurarsi quanto mi sarebbe durato il nuovo Mac che volevo acquistare! Così mi butto: compro un bel MacBook Pro da 15" (fine 2011) e visto che volevo lavorarci decido di portare la ram da 4 a 8 gb.
    I mesi passano e il mio portatile Mac va bene, non c'é che dire. Sino a qualche mese fa....
    Quando a ottobre esce il nuovo sistema operativo Yosemite, valuto la possibilità di installarlo. Così verifico che sulla mia macchina possa girare bene visitando il sito Apple. Tutto ok, si può installare. E così faccio.Yosemite sembra andare benissimo, anche perché rispetto al precedente sistema operativo adesso la mia macchina si accende e si spegne molto più velocemente. C'è però qualcosa che non mi convince: quando navigo su internet (utilizzando Firefox, ma anche con safari) ogni tanto le finestre diventano bianche, appaiono strani simboli: é come se le finestre si congelassero per un istante per poi tornare tutto normale. All'inizio non ci faccio caso ma poi mi accorgo che la cosa capita anche con le finestre del finder, soprattutto quando passo da un desktop all'altro.
    Il 17 gennaio scorso, mentre stavo navigando su internet, accade l'imprevedibile: la finestra di Firefox diventa bianca, lo schermo inizia ad accendersi e spegnersi, compagliono delle strisce verticali nere e grigie e.... puff: il mio MacBook si spegne!! Si spegne! Provo a riaccenderlo ma niente. Lo schermo rimane bianco. Avevo installato bootcamp, allora avvio il MacBook in Windows e parte. Penso dunque che c'è di sicuro un problema ma che non riguarda certo la scheda video. Dopo alcune ore di tentativi riesco a far partire finalmente il macbook, subito backup di time machine e provo a fare i soliti procedimenti di verifica: disco e permessi. Tutto sembra essere a posto. Spengo il computer fiducioso e pranzo. Dopo un paio d'ore riaccendo il computer, si avvia ma appena apro il finder di nuovo problemi: il MacBook si spegne. Provo a riavviare ma lo schermo, dopo l'apparizione della mela, rimane bianco. Provo a farlo partire in Windows ma stavolta niente! Disperato vado all'Apple store di Rimini e qui riesco a far vedere la mia macchina ad un Genius (gentilissimo, per carità). Dopo vari test mi chiede se può provare a formattare l'hard disk, eliminando la partizione bootcamp. Gli do l'ok e mi chiede di tornare da lui dopo un'ora. Così faccio ma al rientro la dura realtà: mi porta il MacBook sul cui schermo c'é una bella videata con strisce blu verticali. Diagnosi -ahimè-conosciuta: scheda video kaput e necessaria sostituzione scheda logica, vale a dire 400,00 € +Iva! E sono passati solo 34 mesi dal mio bel investimento. Un mio amico, chiamato il giorno stesso, mi dice che é un problema noto dei MacBook Pro del 2011 e allora lo accenno anche allo store ma loro, ovviamente dicono che non é così.
    Tornato a casa do' un'occhiata su internet e invece mi rendo conto che ci sono un sacco di persone che hanno il nostro identico problema. Per un attimo avevo anche valutato la possibilità di affrontare la spesa ma appena ho saputo che la garanzia é di soli 90 gg (!!!!!) ho desistito. Adesso mi ritrovo con un bel fermacarte da 1749,00 € e un'arrabbiatura incredibile!
    Sono deluso: tre anni fa, quando avevo acquistato il MacBook Pro, ero davvero entusiasta. Anch'io come te ero diventato un evangelista, come dici tu, del Mac, anzi un TALEBANO. E poi.... Apple non riconosce il fatto che le centinaia di macchine che in giro per il mondo si sono letteralmente fuse non è un problema di fabbrica?? E' ridicolo....
    "Investe Miliardi in pubblicità, ma la qualità della componentistica sta peggiorando e peggio ancora, non vuole riparare i computer difettosi; cosa che gli costerebbe proporzionalmente una sciocchezza rispetto al danno d'immagine." Quoto alla grande!!
    Apple... VERGOGNA!
    Ferdinando Savio Flores

  • MacBook Pro 2011: Problems with logging in

    When my MacBook is starting and I am trying to login to my account, there's only the aurora background without the dock or anything else. I can move the mouse and it seems that I am already logged in but I can't see my harddrive, dock or even the menubar. The only way to turn it off is to push the on/off button once but I could also restart it or log out. This seems to be normal. I don't need any force quits. I only don't see my harddrive, programs, dock basically everything exept my mouse and the default aurora background.
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    If there's anybody out who has the sam issue and solved it, please tell me!
    I am using a MacBook Pro 2011
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    750 GB Harddrive
    8 GB RAM
    Thanks in advance everybody!

    As always maintain a backup or two of your data on a external powered drive(s)
    Some do one TimeMachine and one "hold option" Bootable clone using something like Carbon Copy Cloner or Superdupers.
    The OS and programs can be replaced, but the user data is unique and valuable media, can't be.
    Drives are cheap, only $120 or so per 1TB. No reason not to backup data.

  • Problem description: My  macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click-  EtreCheck

    My computer
    Problem description:
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    EtreCheck version: 2.1.8 (121)
    Report generated 31 de março de 2015 18:29:15 BRT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
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        Intel HD Graphics 3000 - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320,07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
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        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.trusteer.rapport.rapportd.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Stickies    Application  (/Applications/Stickies.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        npsf_cef: Version: sf 3.3.1.1 [Click for support]
        Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
        DivX HiQ
        DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
        Trusteer Endpoint Protection  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 999.86 GB
            Total number of backups: 60
            Oldest backup: 2012-07-15 01:16:54 +0000
            Last backup: 2015-03-29 19:28:06 +0000
            Size of backup disk: Excellent
                Backup size 999.86 GB > (Disk size 318.84 GB X 3)
    Top Processes by CPU: ℹ️
            97%    rapportd
             3%    WindowServer
             1%    mds
             0%    fseventsd
             0%    distnoted
    Top Processes by Memory: ℹ️
        155 MB    Safari
        120 MB    Finder
        86 MB    rapportd
        86 MB    WindowServer
        69 MB    mds_stores
    Virtual Memory Information: ℹ️
        12.56 GB    Free RAM
        2.53 GB    Active RAM
        428 MB    Inactive RAM
        1.66 GB    Wired RAM
        1.04 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 31, 2015, 06:00:15 PM    Self test - passed
        Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
        Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
        Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
        Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
        Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
        Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
        Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
        Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

    Open Activity Monitor and kill this process - rapportd.
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min.  EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST  Click the [Support] links for help with non-Apple products

    Problem description:
    My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
    EtreCheck version: 2.1.5 (108)
    Report generated December 27, 2014 at 9:15:58 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HD (disk1) /  [Startup]: 498.88 GB (5.04 GB free) (Low!)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      4 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.ctkd.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.wdhelper.plist
      [running] com.seagate.TBDecorator.plist [Support]
      5 processes killed due to memory pressure
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
      [running] com.carbonite.launchd.carbonitestatus.plist [Support]
      [loaded] com.coupons.coupond.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [loaded] com.trendmicro.itis.dca.plist [Support]
      [running] com.trendmicro.itis.uimgmt.agent.plist [Support]
    Launch Daemons: ℹ️
      [failed] com.adobe.fpsaud.plist [Support]
      [running] com.carbonite.launchd.carbonitedaemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.trendmicro.icore.av.plist [Support]
      [running] com.trendmicro.icore.main.plist [Support]
      [running] com.trendmicro.icore.wp.plist [Support]
      [running] com.trendmicro.itis.plugin.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
      [invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
      [loaded] com.trendmicro.itis.uninstaller.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
      WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User internet Plug-ins: ℹ️
      npBcsMcTcIO: Version: Unknown [Support]
    Safari Extensions: ℹ️
      Trend Micro Toolbar [Installed]
    3rd Party Preference Panes: ℹ️
      Carbonite  [Support]
      Flash Player  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
      Seagate Dashboard for Mac OSX  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      HD: Disk size: 498.88 GB Disk used: 493.84 GB
      Destinations:
      Jens Seagate Backup [Local]
      Total size: 999.86 GB
      Total number of backups: 6
      Oldest backup: 2014-06-24 10:33:56 +0000
      Last backup: 2014-12-17 17:14:18 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 493.84 GB X 3)
      My Passport for Mac [Local]
      Total size: 2.00 TB
      Total number of backups: 14
      Oldest backup: 2013-08-21 19:19:35 +0000
      Last backup: 2014-12-19 11:44:23 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% coreaudiod
          5% CarboniteDaemon
          4% iMovie
          3% JustCloud
          3% Wondershare Player
    Top Processes by Memory: ℹ️
      335 MB iPhoto Library Manager
      180 MB Finder
      142 MB iMovie
      70 MB Preview
      51 MB Microsoft Word
    Virtual Memory Information: ℹ️
      149 MB Free RAM
      1.04 GB Active RAM
      897 MB Inactive RAM
      1.17 GB Wired RAM
      30.53 GB Page-ins
      1.42 GB Page-outs
    Diagnostics Information: ℹ️
      Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
      Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
      Dec 26, 2014, 02:22:01 PM Self test - passed
      Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

    You have nearly run out of disk space.  Either purchase a larger one or start cleaning out the one you have?

  • I've installed windows 7 with the help of bootcamp on my macbook pro 2011. Please help me how to install mac drivers for windows7 64 bit???

    I've installed windows 7 with the help of bootcamp on my macbook pro 2011.
    Please help me how to install mac drivers for windows7 64 bit???

    You either download drivers from within Boot Camp Assistant and save to USB FAT disk, or you insert and use 10.6.x OS X DVD when in Windows and install and run the SETUP from there.
    General Help:
    Boot Camp 4.0, OS X Lion: Frequently asked question
    http://support.apple.com/kb/HT4818
    http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
    create a Windows support software (drivers) CD or USB storage media
    http://support.apple.com/kb/HT4407
    Installation Guide   Instructions for all features and settings.
    Boot Camp 4.0 FAQ   Get answers to commonly asked Boot Camp questions.
    Windows 7 FAQ   Answers to commonly asked Windows 7 questions.
    - support articles and tips, how to.
    http://www.apple.com/support/bootcamp/
    Macs that work with 64-bit editions of Microsoft Windows Vista and Windows 7
    http://support.apple.com/kb/HT1846
    Step 4: Install the Boot Camp Drivers for Windows
    After installing Windows, install Mac-specific drivers and other software for Windows using your Mac OS X installation disc.  The Mac OS X disc installs drivers to support Mac components, including AirPort,built-in iSight camera, the Apple Remote, the trackpad on a portable Mac, and thefunction keys on an Apple keyboard. 
    The Mac OS X disc also installs the Boot Camp control panel for Windows and theApple Boot Camp system tray item.
    To install the Boot Camp drivers:
    1 Eject the Windows installation disc.
    2 Insert the Mac OS X disc.  If the installer doesn’t start automatically, browse the disc using Windows Explorerand double-click the setup.exe file in the Boot Camp directory.
    3 Follow the onscreen instructions.
    If a message appears that says the software you’re installing has not passed Windows  Logo testing, click Continue Anyway.
    Windows that appear only briefly during the installation don’t require your input.
    If nothing appears to be happening, there may be a hidden window that you mustrespond to. Check the taskbar and look behind open windows.
    Important: Do not click the Cancel button in any of the installer dialogs.
    4 After your computer restarts, follow the instructions in the Found New Hardware  Wizard to update your software drivers (Windows XP only).
    5 Follow the instructions for any other wizards that appear.
    6 Check for updated Boot Camp drivers by using Apple Software Update or going to www.apple.com/support/bootcamp.
      If You Have Problems Installing the Device Drivers 
    If it appears that the Boot Camp drivers weren’t successfully installed, try repairing them.
    To repair Boot Camp drivers:
    1 Start up your computer in Windows.
    2 Insert your Mac OS X installation disc.
    3 If the installer doesn’t start automatically, browse the disc using Windows Explorerand double-click the setup.exe file in the Boot Camp directory.
    4 Click Repair and follow the onscreen instructions.
    If a message appears that says the software you’re installing has not passed Windows  Logo testing, click Continue Anyway. 
    If you need to reinstall specific drivers, you can install one driver at a time. For example,if your built-in iSight camera isn’t working, you can reinstall just the iSight driver.
    Individual drivers are in the Drivers folder on the Mac OS X installation disc.

  • Hi, i've just got a problem with my macbook pro: I bought it two years ago and suddenly, it stopped working. Im freaking out. No answer from the people hwo suposed to know about these problems. Any tip??

    Help!
    i had a problem with my macbook pro: on tuesday 16th (agoust, 2011) I went to a friend's house and show her some document i had in my computer, then i turned off my mac and it asked me: "there are some actualizations available, do you want to update before turn off?" i clicked on yes, waited for update and then the macbook turned off. When I got back home, I tried to turn it on again.... but nothing: it didn't sound baaaammmmm as allways, it didn't reacted. I tried again, but useless.
    The next day i went to one of these "authorized management centers", but they coudn't say anything or do anything about it. First they told me the problem was the battery, then the hard disk, then the video card... but don't. I left my mac there by two weeks, hoping they could help me, but they didn't. So I picked it up and go to other place.
    The rare thing is that i have just two years with my mac, and i didn't do anything stupid on it (didn't fall, get wet, microwave, hot, shocked, hit or anything) It just stopped working. Two times it turned on. But if not, it's the same story:
    When i pushed the button to turn on, sounds like baaaaaammmm, but then again, and again, and again, and the screen doesn't get blue or anything, it appears a foder with a "?" and then the computer turns off...
    Im wondering if this is a problem on this computers, because some of my friends told me things much like that that happened with their macbooks.
    What's going on??? why this is happening?? cn you help me?

    This article may help: A flashing question mark appears when you start your Mac.

  • Macbook Pro 2011 charging behaving weird.  Charges and stops repeatedly and takes very long.  Help?

    So a few weeks ago my MacBook Pro 2011 started having charging problems.  I would use it normally.  Then plug it in to charge anywhere between 5-20 percent like I've been doing for the past year that I've had it (since August 2011).  Anyway, what happens now is that it charges but extremely slowly - at least 4 hours to fully charge as opposed to the 1 1/2 to 2 hours that it used to take.  Also, it seems to be draining a lot quicker than it used to while only browsing the internet.  Furthermore, while charging, the battery meter goes from the percent its charged to to "not charging" back and forth.  What's going on?  Is there a problem with my battery, my computer, or the magsafe charger?  [please refer to the pictures below to get a better understanding of my problem - these pictures were taken over a 2 hour time period - a time period that usually is enough to charge my computer] - if you'll notice, in the first two pictures, the percent barely went up by 10 in a half hour period:
    Here are my Mac power stats:
    Battery Information:
      Model Information:
      Serial Number:-----------
      Manufacturer:          SMP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          406
      Hardware Revision:          2
      Cell Revision:          158
      Charge Information:
      Charge Remaining (mAh):          6156
      Fully Charged:          Yes
      Charging:          No
      Full Charge Capacity (mAh):          6393
      Health Information:
      Cycle Count:          343
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          -1607
      Voltage (mV):          12182
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          25
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          15
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Wake on LAN:          Yes
      Display Sleep Uses Dim:          Yes
      GPUSwitch:          2
      PrioritizeNetworkReachabilityOverSleep:          0
      RestartAfterKernelPanic:          157680000
      Standby Delay:          4200
      Standby Enabled:          0
      Battery Power:
      System Sleep Timer (Minutes):          20
      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          15
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      GPUSwitch:          2
      Reduce Brightness:          Yes
      RestartAfterKernelPanic:          157680000
      Standby Delay:          4200
      Standby Enabled:          0
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          No
      Charging:          No
    Does anyone have any idea what the problem may be?
    Thank you,
    macstr

    try doing a SMC RESET and see if that sorts it out for you.
    if doesn't work - better take it to Apple and have them look at it before something else goes wrong...
    good luck - hope you get it sorted out..

  • Macbook Pro 2011 running very slowly after upgrading to Mavericks

    I am in deep trouble with my wife so any help would be gratefully accepted.
    Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
    Any ideas on what can I can do to improve things and apease my unhappy wife would be much appreciated.
    I have attached the Etrecheck output FYI
    Thanks
    Andrew
    Hardware Information:
              MacBook Pro (13-inch, Late 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.4 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
    Disk Information:
              Hitachi HTS545050B9A302 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Computer, Inc. IR Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
    Launch Agents:
    User Launch Agents:
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              Dropbox
    Internet Plug-ins:
              LogMeInSafari64: Version: 1.0.730 3rd-Party support link
              Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
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              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
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                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
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                   6%          Dropbox
                   5%          WindowServer
                   3%          hidd
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              1.44 GB          Active RAM
              311 MB          Inactive RAM
              1014 MB          Wired RAM
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