StorCenter px6-300d SNMP Community String

Dear Reader,
We have a NAS (StorCenter px6-300d) and we want to monitor it with our monitoring system.
On the Iomega website (http://iomega.com/resources/ui/px6-300d-313/help/help.html) i've found the configuration steps (see below) and configured our NAS.
Configuring SNMP settings
To enable SNMP, click the switch on.
Enter a unique username and password to define the community.
Confirm your password.
Enter the IP address of the host in the Trap Receivers text box. To grant access to multiple receivers, list all of them in the text box, separating each entry with a space.
Click Apply to save your settings
In our monitoring system we get the following msg: SNMP agent down - no response received. I think this is because of the (wrong) community string. In our monitoring system, under configuration tab, I tried 'public', 'username', 'password' etc in the community string field but it is not working.
I hope someone can help me with this... what is the community string? If i'm doing something else wrong then...
Thanks in advance.
With kind regards,
From the Netherlands
Solved!
Go to Solution.

Hi yunuz,
The username and password that you set on the NAS device needs to match on the SNMP server that you are trying to connect to. So use the same username and password for the server. Do you know what SNMP version your client is using?
What is an “SNMP Community String”?
The “SNMP Community string” is like a user id or password that allows access to a router's or other device's statistics. PRTG sends the community string along with all SNMP requests. If the community string is correct, the device responds with the requested information. If the community string is incorrect, the device simply discards the request and does not respond.
Note: SNMP Community strings are used only by devices which support SNMPv1 and SNMPv2c protocol. SNMPv3 uses username/password authentication, along with an encryption key.
By convention, most SNMPv1-v2c equipment ships from the factory with a read-only community string set to "public". It is standard practice for network managers to change all the community strings to customized  values in the device setup.
Source: http://www.paessler.com/manuals/prtg_traffic_grapher/whatisansnmpcommunitystring
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